2020 Nissan Sentra

Problems, recalls and owner-reported issues

Forward collision avoidance is the leading concern among 205 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Sentra model years with reports.

Complaints by model year
  1. 205

Of the 2020 reports, 8 involved a crash. 2 people were injured.

Primary concernForward collision avoidance60 reports · 29% of complaints
Owner complaints205Filed with NHTSA
Recall relationship4 safety recallsNHTSA campaign records

What owners report most often

  1. Forward collision avoidance60
  2. Steering55
  3. Other or unspecified47
  4. Electrical system45
  5. Service brakes25
  6. Back over prevention11
  7. Suspension10
  8. Engine9

Recalls and investigations

  1. Back over prevention, sensing system, cameraSep 8, 2023

    Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

    A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

    Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.

    Campaign 23V628000 on NHTSA.gov

  2. Steering, linkages, tie rod assemblyAug 15, 2023

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.

    A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.

    Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.

    Campaign 23V581000 on NHTSA.gov

  3. Exterior lighting, headlightsApr 13, 2022

    Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

    An improperly aimed headlight may reduce the driver's visibility, increasing the risk of a crash.

    Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.

    Campaign 22V244000 on NHTSA.gov

  4. Steering, linkages, tie rod assemblyJun 17, 2021

    Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.

    A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.

    Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.

    Campaign 21V461000 on NHTSA.gov

Representative owner complaints

205 reports, newest first.

  1. Electrical system, Other or unspecified, Jul 9, 2025

    I was trapped in my vehicle when my door would not open. I attempted to unlock the door with the key fab, manually, and from reaching through the window and trying from the outside. Despite the lock mechanism showing that the door was unlocked, the door would not open. I attempted to restart the vehicle, but that did not help. I tried several combinations of tactics with no success. I finally had to climb out of the passenger side. I took the car to the dealer where I was informed that the door actuators on both driver's side doors were faulty. All I can think of is what would have happened if the car was on fire or in rising water, and worse, if my children were in the back seat. Or what if I was disabled in some way or elderly? This situation could've been much, much worse. When I contacted Nissan consumer affairs, they refused to take any responsibility for this dangerous design flaw, and I was stuck with a $1500 repair. I hope they are urged to issue a recall.

  2. Electrical system, Jun 27, 2025

    I purchased m 2020 Nissan Sentra brand new off the showroom floor from Modern Nissan of Winston Salem in April. On [XXX] (in examining the first invoice, the date is incorrect) with only 28, 778 miles my car would not start however, an engine malfunction light, ABS indicator light, forward emergency braking system warning icon, rear automatic braking warning icon and a caution light showed up on and over the dash- board. I called my warranty dept., Nissan, explained the situation as best I could and had the car towed. Upon getting transportation there was told problem was not factory warranty but was chewed by rodents or some small animal; not warranty covered since not Nissan's fault, paid $1194. However, not 24 hours later and after putting down rodent and small animal deterrent had to take car back. Was told they missed something which added to my cost totaling $630. Totally, keeping my car 6 days. Afterwards, getting my car back again on 06/16 the second time I have taken my car back twice. The same malfunction light has come back on with the same indicator icon as forward braking system and the seat belt indicator comes on and the buzzer goes on and off whether the seat belt is on and fastened or not. After researching problems with the 2020 Nissan Sentra, I do not believe any small animal or rodent has done any damage to the electrical system on my car as I have had cars in my driveway for over 25 years with no such damage ever before. I believe Nissan should be held accountable, or my bumper to bumper 110,000-mile 2029 warranty should take care of this, and I should be reimbursed! This type of existing problem can be life threatening to me, any passengers I may have and other drivers on the road! With today's economy, my being [XXX] I cannot continue to pay such huge amounts for a factory malfunction when I have a warranty in place or try to buy another car especially when this one is not paid for!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  3. Electrical system, Service brakes, Forward collision avoidance, Jun 26, 2025, crash

    Vehicle had AEB System malfunctioning. The brakes did NOT work. The emergency brake barely worked. We were driving on Fathers Day to a family gathering and the system and brakes malfunctioned, yes we collided with the Curb and debris on the side of the road cause curb rash to the rims. No major damage. This would be the 3rd this has happened to my vehicle in particular. Dealers say the manufacturer doesn’t cover brake line damage or issue even due to factory fault/ defect.

  4. Other or unspecified, Forward collision avoidance, Jun 25, 2025

    The AEB - Automatic Emergency Braking sensors are faulty. The system randomly brakes while I am driving with nothing in the cars path to set it off. It happens frequently and without any seemingly reason. It has become very nerve wracking and potentially dangerous. I brought this issue up to a mechanic at the Nissan repair shop and his response was that the car is no longer under warranty and that I am responsible for what would be a costly repair. He suggested taking the car through the car wash frequently. I constantly wipe the front window where the sensors are located, I find this solution to be unacceptable.

  5. Other or unspecified, Jun 24, 2025

    Sometimes the driver door doesn’t lock even after clicking the lock button either on the key fob or on the actual door. The car is five years old and has 60,000 miles on it.

  6. Lane departure, Forward collision avoidance, Jun 24, 2025

    Driving down the road and the camera above on windshield above rearview mirror went out as well as the forward collision braking. Both went out at the same time. The problem was inspected by a certified mechanic shop. It puts people’s lives at risk once each sensors go out limiting the safety features.

  7. Service brakes, Forward collision avoidance, Jun 24, 2025

    On June 10 2025 the brake sensor malfunctioned for my 2020 Nissan Sentra This was the secound timeThe first time was about one week before..The brake peddle went down , car brakes ,brakes.I was driving speed limit of 20.There were no cars on the street or object.A yellow triangle appeared on the dash board..It scared me ,This is a safety hazard that can cause a accident.The next morning my car didn't start.There were a few symbols on the dashboard..I had it towed to the car dealer.They put a new battery.I just bought it May 04 2025.I was told no sensors were on, Mechanic didn't find anything. As of now I have bot picked up my car from the car dealer. 06/24/2025

  8. Electrical system, Jun 13, 2025

    99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an accident or stuck somewhere and I can’t open her door then what? I’ve had to go from the front door and reach to the back to unlock it manually and that’s not always possible to do. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  9. Electrical system, Other or unspecified, Back over prevention, Jun 10, 2025

    back up camera not working

  10. Power train, Electrical system, Other or unspecified, Jun 5, 2025

    The starter and electric problems. The vehicle has been serviced 5 or 6 times each with the problem the issues has not been resolved. Is there a recall in any of the said problems above. No, incident occurred, it is a repair failure. Problem has not been fixed and diver has been back and forth to the dealer over and over with same problem, the diver wants to know if there are recalls on ignition or starter problems and electrical problems. Said vehicle is not in running condition, it is at the dealers as now.

  11. Forward collision avoidance, May 18, 2025

    Front collision isn't working. Warning on dash

  12. Engine, May 18, 2025

    Tensioner pulley broke

  13. Other or unspecified, May 18, 2025

    Rear drivers side door doesn't unlock.

  14. Electrical system, Other or unspecified, May 2, 2025

    The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.

  15. Lane departure, Forward collision avoidance, Apr 23, 2025

    Every so often the vehicle’s AEB, FCW, LDW system malfunctions and causes the CEL( Check Engine Light ) to come on. The car also looses Traction Control and begins to sound like the tires are grinding on the pavement. This then puts the motor in a limp mode/ Safe Mode. During this time the vehicle DOES NOT Have power and reduces speed to 50MPH, the vehicle then revs at 2.5-5.5RPM trying to catch/ hold speed. The vehicle begins to shake when this happens. The power windows also don’t work after this happens.

  16. Service brakes, Apr 15, 2025

    Brake caliper piston popped out of brake caliper

  17. Electrical system, Engine, Fuel/propulsion system, Feb 23, 2025

    I was at a stop light in a busy area and I got a message saying critical engine malfunction warning, engine power reduced. I had to floor the car to get it to 5 mph, then when I got it in the only minimally safe area I could the emergency braking system was the only thing that stopped it. My brakes failed too. My car has only 71K miles and is not quite 5 years old. It's been meticulously maintained as well. This is NOT acceptable.

  18. Structure, Other or unspecified, Feb 8, 2025

    Nissan has replaced the door actuators on the front left, front right, back left, and back right multiple times, but the issues persist. The malfunctioning door locks pose a serious safety risk, particularly for children who may open the doors while the vehicle is in motion. Additionally, there is the risk of doors failing to secure properly, leaving the vehicle vulnerable to vandalism or theft. This ongoing problem presents significant safety and security concerns that require immediate attention.

  19. Other or unspecified, Feb 1, 2025

    6 months after purchasing my car off the show room floor the key fob stop locking my doors.

  20. Other or unspecified, Jan 29, 2025

    My cars door locks are failing prematurely. The front drivers door stopped work entirely even with a key and when I looked the issue up online I found that a number of other people are having the same issue with their 2020 Sentras as well. The door locks started failing within 2 years of owning the car. This car hasn't even hit 100,000 miles yet.

  21. Steering, Dec 16, 2024

    The contact owns a 2020 Nissan Sentra. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated when the vehicle was driven over a pothole and the steering wheel shook erratically. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The contact was advised to take the vehicle to the dealer for diagnostic testing. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was advised to schedule an appointment for a diagnostic test. The vehicle was not diagnosed or repaired by the independent mechanic. In addition, the contact stated that upon an inconclusive diagnostic test, all four tires were replaced and balanced, and the tie rod was replaced however, the failure reoccurred. The manufacturer was not made aware of the failure. The contact referenced Voluntary recall PM985; however, the vehicle was not included in the recall. The failure mileage was 50,000.

  22. Other or unspecified, Nov 26, 2024

    Rear door no longer wants to lock automatically

  23. Steering, Suspension, Power train, Nov 18, 2024

    I have been having several issues with this vehicle since I bought it. I’ve had the vehicle break down on me about 3 times and need repairs or adjustments to previous repairs. The main issue right now is that the car has been in the shop for about 50 days or so for repairs on the suspension or tie rods, inner/outer. I’ve had the same issue with vibrations and shaking coming from the front end when going about 60MPH. This has been going on for about 4-5 months now since I bought the car back in June. The car has been repaired about 6 times already and still no resolution to the problem. The technician at the dealership said there isn’t anything else they can do as all the work they’ve done has been by the manufacturer’s recommendation and book. My other main concern is the car tends to pull or JOLT when driving sometimes. The car has also been needing an alignment every so often. I’m not sure if it’s because the rack and pinion is broken or needs to be replaced. The boots around them keep tearing or coming off. This is my 2nd time hearing a technician tell me about them.The motor has been replaced already at 32K miles, 2 weeks before I bought it. Lately the car also been tugging and or shifting hard. My other issue is the back up camera and the windows, along with the outside button not working to keyless entry feature. I’ve been having several issues with the back up camera lately. It’s always DULL and DIM when switching from P to R, the screen turns dark and black. The other side issues are the Button for the Windows not rolling up or down. They seem to be getting stuck. This makes it hard sometimes as my kids don’t like the A/C on as much. It gives them horse cough. When it’s hot the car has no circulation or ventilation besides turning the A/C or FAN on.

  24. Other or unspecified, Nov 12, 2024

    every since i got this $22,000 car, my backup camera has not worked. when i back up, the screen turns blue. first time i went to the nissan dealership they said there was a recall on the camera but because the one time it works, its at the dealership so they didn’t fix it. i bring it back a few months later to get the suspension recalled fix and tell them my back up camera doesn’t work. i have photo evidence showing everytime it doesn’t work and now they said there’s no recall it’ll cost $300 to replace. i’ve had this car for 3 months. i wouldn’t recommend anyone buy a car from nissan.

  25. Other or unspecified, Oct 29, 2024

    Issues with the door.. My key can’t open the driver door with the unlock button.. Also back door has same issue .. Had it fixed on passenger door when I have warranty but issue keeps happening ..