2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints: power train
176 reports, newest first. Show all
Power train, Mar 10, 2015
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Mar 9, 2015
HAD SCHEDULED AN APPOINTMENT FOR A RECALL NOTICE WITH ALL AMERICAN DODGE IN SAN ANGELO, TEXAS. ARRIVED FOR APPOINTMENT AND SERVICE MANAGER SAID THEY COULD NOT LOOK AT IT DUE TO NO TECHS AVAILABLE CALLED TO RESCHEDULE APPOINTMENT ON 3/9/15 AND WAS TOLD I WOULD HAVE TO WAIT THREE MONTHS FOR AN APPOINTMENT. AM I SUPPOSED TO DRIVE AROUND IN A POTENTIALLY UNSAFE VEHICLE FOR THREE MONTHS? I THINK THE DEALERSHIP IS SAYING THAT HOPING NO ONE CALLS BACK TO RESCHEDULE AN APPOINTMENT. HOW AM I SUPPOSED TO KNOW WHAT MY SCHEDULE WILL BE IN THREE MONTHS? *TR
Power train, Jan 16, 2015
TL-* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REAR END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 3/12/15*CN THE CONSUMER EXPERIENCED A VIBRATION COMING FROM THE DRIVE TRAIN. THE DEALER PERFORMED A SOFTWARE UPDATE. THE PROBLEM WAS NOT AS SEVERE, BUT IT WAS STILL PRESENT. THE CONSUMER REFERENCED RECALL # 13V038000 (POWER TRAIN). UPDATED 03/26/15*JB
Power train, Nov 19, 2014, crash
POWER TRAIN. *TR
Suspension, Power train, Oct 24, 2014
OPERATING NORMALLY, A GRINDING NOISE BEGAN AND THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A REAR DIFFERENTIAL BEARING FAILURE, LIKELY DUE TO THE PREVIOUS RECALL #NHTSA CAMPAIGN NUMBER: 10V656000 WHICH WAS DONE IMMEDIATELY AFTER NOTIFICATION. SIGNIFICANT COSTS WERE INCURRED TO REPAIR THE DIFFERENTIAL, AXLE AND BEARINGS. NO HEAVY PAYLOADS OR TOWING WAS DONE. MAINTENANCE IS ALWAYS DONE ON TIME AND RECORDS ARE AVAILABLE AT THE DEALERSHIP. ITS SEEMS INCONCEIVABLE THAT SUCH A NEW TRUCK COULD HAVE A VERY SIGNIFICANT FAILURE. *TR
Power train, Service brakes, Sep 2, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO SHIFT OUT OF PARK. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED WITHOUT THE BRAKES BEING APPLIED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE BRAKE SENSOR SPRING WAS ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 6,800.
Power train, Jun 9, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.
Power train, Jun 6, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. UPDATED 8/28/14*CN THE CONUMER STATED THE VEHICLE HAS BEEN REPAIRED. UPDATED 09/08/2014 *JS
Power train, Jun 6, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.
Power train, Jun 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.
Power train, Jun 4, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.
Power train, Engine, Fuel/propulsion system, Apr 4, 2014
TRUCK STALLS WHEN COMING TO A STOP. TRUCK STALLS WHENEVER SHIFTING FROM PARK INTO REVERSE DRIVE. RATTLING SOUND COMING FROM UNDER TRUCK. DEALERSHIP DIAGNOSED IT TO A DEFECTIVE TORQUE CONVERTER AND IS REPLACING IT AND THE TRANSMISSION FLUID PUMP. *TR
Power train, Feb 24, 2014
I TOOK MY DODGE INTO THE LOCAL DODGE DEALERSHIP FOR AN OIL CHANGE AND TO CHECK ON THE REAR AXLE PINION NUT RECALL. THEY TOLD ME THEY NEEDED TO ORDER THE PART AND THAT THEY WOULD CALL ME AS SOON AS IT CAME IN. THAT WAS THREE MONTHS AGO AND I STILL HAVEN'T HEARD BACK FROM THEM. *TR
Power train, Feb 22, 2014
REAR AXLE PINION NUT N08/NHTSA ON 2/22/2014 AUTONATION CHRYSLER DODGE JEEP RAM REFUSED TO REPAIR THIS DEFECT, EVEN AFTER I HAD SCHEDULED AN APPOINTMENT FOR REPAIR. I TOOK THE VEHICLE IN AT 0720 ON 2/22/2014 AND WAS TOLD BY A [XXX] THAT THIS WAS USUALLY NOT AN ISSUE FOR RAM TRUCKS, THAT THEY WERE SHORT-STAFFED AND THAT THEY COULD NOT GET TO THE VEHICLE UNTIL NEXT WEEK, THE DEALERSHIP REFUSED TO REPAIR THE RECALL ISSUE. IT APPEARED THEY DID NOT WANT TO COMPLETE THE RECALL REPAIR, BECAUSE THEY WOULD NOT MAKE ANY MONEY OFF OF THE REPAIR AS IT WAS A RECALL. THIS IS UNACCEPTABLE. I WILL NOW NEED TO BE GIVEN DIRECTION AS TO WHERE TO TAKE THE VEHICLE FOR REPAIR. I TOOK IT TO: AUTONATION CHRYSLER DODGE JEEP RAM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Feb 3, 2014
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Jan 24, 2014
I RECEIVED MY FIRST RECALL NOTICE ABOUT 6 MONTHS AGO AND MY SECOND ABOUT 2 MONTHS AGO. I HAVE APPROACHED THE DEALERSHIP ,PREVIOUSLY MIKE OLSEN DODGE AND CURRENTLY YAKIMA DODGE, AND HAVE BEEN PUT ON A WAITING LIST. THEY STATE THAT THEY ONLY GET PARTS TO FIX 1 VEHICLE AT A TIME THAT THEN HAS TO BE VERIFIED BEFORE THEY CAN FIX ANOTHER ONE. THE RECALL NOTICE STATES THAT THE REAR AXLE CAN DISENGAGE AND LEAD TO AN UNCONTROLLABLE ACCIDENT. THEY ALSO TOLD ME THAT THERE HAS BEEN SUCH INCIDENT CLOSE TO TOWN BUT WITH NO INJURIES. THE NOTICES ARE IDENTIFIED AS SAFETY RECALL N08/NHTSA 13V-038. THIS IS MY ONLY TRANSPORTATION AND I AM CONCERNED FOR MY FAMILY SAFETY WHEN I DRIVE. *TR
Power train, Dec 16, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS AVAILABLE FOR THE RECALL REPAIR BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Dec 10, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE THEY WERE UNABLE TO PERFORM THE RECALL REPAIR UNTIL FEBRUARY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Power train, Dec 6, 2013
RECEIVED A SAFETY RECALL NOTICE FOR THE REAR AXLE PINION NUT. BROUGHT THE TRUCK TO SAN ANTONIO DODGE IN SAN ANTONIO TEXAS AND THE PARTS WERE ON BACK ORDER..SERVICE PROVIDER SAID THEY WERE ONLY GETTING 1 PER WEEK FROM THE MANUFACTURER AND IT WOULD NOT BE UNTIL AFTER CHRISTMAS THAT THIS PROBLEM MAY BE TAKEN CARE OF. SO MUCH FOR THE CHRISTMAS TRIP...PROVIDER SAID I COULD STILL TRAVEL EVEN THOUGH THE RECALL NOTICE IS SPECIFIC WHEN IT SAID "COULD CAUSE CRASH WITHOUT WARNING". I HAVE A PROBLEM WITH THE DEALER HAVING COMPLETE DISREGARD FOR SAFETY BY TELLING ME I COULD TRAVEL 1000+ MILES ON THE HIGHWAY AND NOT WORRY. *TR
Power train, Nov 12, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 180,000.
Power train, Nov 5, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE MANUFACTURER HAS TAKEN MORE THAN A REASONABLE AMOUNT OF TIME TO MAKE THE PARTS AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 132,000.
Power train, Oct 31, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE NECESSARY PART WAS NOT AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTICE OVER SIX MONTHS AGO AND HE STILL COULD NOT HAVE THE VEHICLE SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Oct 31, 2013
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS FIRST INFORMED, THE PARTS WERE NOT AVAILABLE. THEN HE WAS INFORMED, THE PARTS HAD ARRIVED, BUT THERE WERE NO INSTRUCTIONS ON HOW TO REPAIR IT. RECALL # 13V038000.
Power train, Oct 30, 2013
IN MARCH I RECEIVED A SAFETY RECALL FROM CHRYSLER ABOUT THE ABOVE PARTS AND THAT A CRASH COLD OCCUR IF NOT REPAIRED. I MADE SEVERAL PHONE CALLS TO CHRYSLER AND WAS ADVISED THAT THEY WERE WORKING ON IT AND HAVE NOT RECEIVED ANY INFORMATION ON WHEN THEY WOULD MAKE THE REPAIR. I FEEL THAT SINCE IT IS A SAFETY RECALL IT SHOULD NOT TAKE 9 MONTHS FOR THEM TO COME UP WITH A SOLUTION AND MAKE THE REPAIR. *TR
Power train, Oct 15, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.