2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints: power train
176 reports, newest first. Show all
Power train, Oct 7, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) APRIL 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT STATED THAT WHEN SHE ACCELERATED, THE VEHICLE WOULD BECOME RESISTANT. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 45,962.
Power train, Sep 28, 2013
RECEIVED A SAFETY RECALL NOTICE N08/NHTSA 13V-038 EARLY IN 2013. CHECKED WITH MY DEALER AS INSTRUCTED AND WAS TOLD THAT THERE WERE NO PARTS AVAILABLE. HAVE NOT HEARD ANYTHING SINCE. IF THIS PROBLEM IS SERIOUS AND NEEDS TO BE FIXED, I WOULD THINK THE PEOPLE INVOLVED WOULD BE MORE PRONE TO GETTING IT DONE. *TR
Power train, Sep 25, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.
Power train, Sep 24, 2013
I RECEIVED A RECALL NOTICE THAT STATED, THE REAR AXLE PINION NUT ON MY 2011 DODGE RAM 1500 MAY LOOSEN OR FRACTURE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO LOCK UP. AT HIGHWAY SPEEDS IT COULD LET THE AXLE FLY OFF AND LEAD TO LOSS OF VEHICLE CONTROL AND/OR A CRASH. I RECEIVED THE OFFICIAL RECALL NOTICE IN JANUARY OF 2013. I THEN WENT TO THE CAR DEALERSHIP. THEY TOLD ME THEY DIDN'T HAVE PARTS TO CHECK BACK WHEN DODGE GETS THE PARTS MADE. I WAS AT THE DEALERSHIP TODAY TO PICK UP MY TRUCK THAT WAS SUPPOSEDLY REPAIRED FOR CHRONIC PROBLEMS WITH ETC LIGHT COMING ON AND THROTTLE STICKING OR RACING. I CHECKED WITH THE DEALERSHIP MONTHLY AND AS OF TODAY STILL NO PARTS. THIS IS A SERIOUS PROBLEM AND COULD RESULT IN A DEADLY CRASH. PLEASE ADDRESS THIS ISSUE. ONE OF THESE TRUCKS PASS EVERYONE EVERY DAY, NOT TO MENTION I DRIVE ONE. *JS
Power train, Sep 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Power train, Sep 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 21,000.
Power train, Sep 18, 2013
IN APRIL OF THIS YEAR I RECEIVED A RECALL NOTICE #N08 FROM CHRYSLER GROUP LLC, REGARDING THE REAR AXLE PINION NUT. I IMMEDIATELY CONTACTED MY DODGE DEALER WHO INFORMED ME THAT THE PART(S) WERE NOT AVAILABLE AND TO CHECK BACK IN A FEW WEEKS. I HAVE CHECKED FOR THE LAST 5 MONTHS AND TO DATE THE PART(S) ARE STILL NOT AVAILABLE. WHY? IT'S MY SAFETY AND OF MY FAMILY TO GET THIS REPAIRED ASAP, WHAT ABOUT OTHER VEHICLES ON THE ROAD THAT ARE EFFECTED OR MIGHT BE INVOLVED IN A CRASH OF ONE THAT DOES HAVE THIS PROBLEM? THIS IS TOTALLY UNACCEPTABLE, WHY HASN'T YOUR ORGANIZATION TAKING STEPS TO CORRECT THIS SITUATION? YOU ARE SUPPOSE TO STAY ON TOP OF THIS, WHAT PART OF SAFETY DO YOU NOT UNDERSTAND? *TR
Power train, Sep 18, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED OR INSPECTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Power train, Sep 17, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. IN ADDITION, THE MANUFACTURER ADVISED THE CONTACT THAT IF THE FAILURE WAS EXPERIENCED, THEN THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Sep 11, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IN APRIL OF 2013, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). HE NOTIFIED THE MANUFACTURER FOUR TIMES AND EACH TIME, THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE BUT STATED IT WAS UNACCEPTABLE TO WAIT SO LONG FOR PARTS. UPDATED 11/15/13*CN THE DEALER REPAIRED THE VEHICLE. UPDATED 11/20/13
Power train, Sep 11, 2013
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE RECALL.
Power train, Sep 10, 2013
I WAS ISSUED A SAFETY RECALL NOTICE OVER 4 MONTHS AGO FOR REAR AXLE PINION NUT N08/NHTSA 13V-038 AND NOTHING HAS BEEN RESOLVED ON TRUCK YET. I HAVE CONTACTED DEALER, AND THEY HAVE TOLD ME THEY ARE STILL WAITING ON PARTS? I AM AFRAID TO DRIVE, NOT KNOWING IF PINION GEAR IS GOING TO BACK OUT OF REAR END! HOW LONG CAN IT TAKE TO GET PARTS FROM RAM?? *TR
Power train, Sep 10, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR (PINION NUT). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Sep 9, 2013
TL-THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ST
Power train, Sep 5, 2013
MY DEALER HAS BEEN UNABLE TO REPAIR MY DODGE TRUCK FOR THE SAFETY RECALL N08/NHTSA 13V-038 FOR A LONG TIME. I RECEIVED THIS RECALL NOTICE A LONG TIME AGO AND HAVE CONTACTED THEM 3 TIMES SINCE THAT AND THEY CONTINUE TO SAY THEY DO NOT HAVE THE PARTS TO REPAIR THIS CONDITION. CAN SOMETHING BE DONE TO HURRY THIS PROCESS ALONG? THANK YOU. *JB
Power train, Sep 4, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Sep 3, 2013
WE WERE NOTIFIED OF A RECALL ON OUR 2011 DODGE RAM PICK UP CONCERNING THE REAR AXLE PINION NUT. I CALLED OUR DEALERSHIP TO SCHEDULE THE REPAIR. SAFETY RECALL N08 / NHTSA 13V/038. I WAS TOLD THAT THE PARTS AND REPAIR PLAN WERE NOT AVAILABLE AT THIS TIME AND WAS URGED TO CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I CALLED THE CGRAC AND WAS TOLD THAT THE PARTS AND PLAN OF SERVICE WEREN'T AVAILABLE AT THIS TIME BUT I WOULD BE NOTIFIED BY E-MAIL WHEN IT WAS. I MADE SURE THEY UNDERSTOOD THAT WE ARE RETIRED TRAVELERS WHO PULL A 32' TRAVEL TRAILER FREQUENTLY AND THAT A SUDDEN "LACK OF MOTIVE POWER" MIGHT PUT OUR LIVES IN EXTREME DANGER. IT WAS SUGGESTED THAT WE "NOT TOW OR HAUL ANYTHING" UNTIL THIS IS SORTED OUT. *JB
Power train, Sep 3, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Aug 30, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Aug 27, 2013
TL- THE CONTACT OWNS A 2011 DODGE RAM 1500. A RECALL NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN WAS RECEIVED.THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18000.- LL
Power train, Aug 26, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO BUT WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Power train, Aug 22, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED TO COMPLETE THE SERVICE WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 42,000. *TR
Power train, Aug 22, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAS BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 42,000.
Power train, Aug 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 ((POWER TRAIN) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Aug 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE PART REMAINED UNAVAILABLE THAT WAS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN ID NUMBER WAS 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.