2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints: power train
176 reports, newest first. Show all
Power train, Jun 26, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICE PER THE RECALL FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Power train, Jun 18, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT) AND CONTACTED THE MANUFACTURER BUT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT DID NOT STATE WHETHER THE MANUFACTURER WAS ABLE TO PROVIDE AN ESTIMATED TIME FOR THE ARRIVAL OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Power train, Jun 17, 2013
WE WERE INFORMED OF A "RECALL" SAFETY HAZARD WITH OUR VEHICLE IN APRIL, 2013. WE'VE MADE NUMEROUS PHONE CALLS TO SEE IF PARTS ARE IN YET. DODGE STILL DOESN'T HAVE THE PARTS TO FIX THIS POTENTIAL PROBLEM. I WOULD REALLY HATE TO SEE SOMETHING HAPPEN OR HAVE SOMEONE KILLED BECAUSE WE USE OUR VEHICLE TO PULL A 7,000 LB CAMP TRAILER. WHY IS THE MANUFACTURE TAKING SO MUCH TIME TO HAVE THE PART AVAILABLE BEFORE SOMEONE GETS HURT? WE ARE PAYING FOR A VEHICLE THAT WE'RE NOT FEELING SAFE IN NOW. WE'VE BEEN TOLD THAT THE REAR AXLE PINION NUT COULD COME LOOSE, CAUSING THE AXLE TO SEIZE, WHICH "COULD" LEAD TO AN ACCIDENT. THANK YOU *TR
Power train, Jun 12, 2013
I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL 2-MONTHS AGO CONCERNING THE ADHESIVE PATCH ON THE REAR AXLE PINION NUT. THE LETTER STATED THE PARTS WERE NOT AVAILABLE AT THE TIME THE LETTER WAS SENT OUT. I HAVE NOT RECEIVED ANY FURTHER NOTICE IF PARTS ARE NOW AVAILABLE TO PERFORM THE SAFETY RECALL. I'M CONCERNED THAT IF MY TRUCK IS AFFECTED AND NOT CORRECTED SOON MAJOR DAMAGE TO THE REAR AXLE COULD OCCUR. *TR
Power train, Jun 7, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED BUT THEY DID NOT PROVIDE AN ESTIMATED TIME FOR THE PARTS TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 55,000. UPDATED 07/10/13 *LJ
Power train, Jun 6, 2013
I GOT LETTER FROM CHRYSLER FOR SAFETY RECALL NOTICE. BUT THEY SAID, THE PART IS NOT AVAILABLE FEW WEEKS OR MONTHS. IT IS SAFETY RECALL N08/NHTSA 13V-038. IT SAID CLEARLY REQUIRED SAFETY RECALL, BUT PART IS NOT AVAILABLE SITUATION. I REALLY DON'T UNDERSTAND. AND I BELIEVE THEY HAVE TO TAKE CARE OF MY CAR IMMEDIATELY FOR SAFE REASON. *TR
Power train, Jun 5, 2013
MY HUSBAND [XXX] RECEIVED A NOTICED FROM CHRYSLER AT THE END OF APRIL ABOUT THE REAR AXLE PINION NUT, AND HOW IT COULD CAUSE AN ACCIDENT. UPON CALL OUR W DEALER BERTERA DODGE IN WESTFIELD MA WHERE WE BOUGHT THE TRUCK, AND WERE TOLD THEY DID NOT HAVE THE PART.IT WAS COMING IN. WELL NOW IT IS JUNE WHAT IS TAKING SO LONG. ALSO THIS IS A SAFETY ISSUE, AND COULD CAUSE A CRASH ACCORDING TO THE PAPER WE RECEIVED. WHAT IS TAKING SO LONG ON THIS PART? WE HAVE BEEN TOLD THAT IF SOMETHING HASN'T HAPPENED IT PROBABLY WON'T, PROBABLY???? PLEASE LOOK INTO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, May 22, 2013
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR DRIVE AXLE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.
Power train, May 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE FOR TWO CONSECUTIVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Power train, May 14, 2013
RECEIVED A RECALL NOTICE N08/NHTSA 13V-038. THIS RECALL IS FOR A POTENTIAL CATASTROPHIC FAILURE OF THE REAR AXLE AND COULD CAUSE A CRASH WITHOUT WARNING. THE MANUFACTURER (DODGE) DOES NOT HAVE A FIX AND THE DEALER WILL NOT PERFORM AN INSPECTION OF THE AFFECTED PINION NUT. THERE IS NO TIME FRAME FOR A FIX. THE LIVES OF MYSELF, MY FAMILY AS WELL AS ANYONE ELSE AROUND MY VEHICLE ARE AT RISK. THE MANUFACTURER NOR THE DEALER ARE WILLING TO REMEDY THIS ISSUE IN A TIMELY FASHION. *TR
Power train, May 8, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE PART NEEDED TO PERFORM THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE EXPECTED RECALL SERVICE HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 46,000.
Power train, May 2, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT YET AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICE UNDER THE RECALL WITHIN A REASONABLE TIME FRAME. THE VEHICLE STILL HAD NOT BEEN SERVICED PER THE RECALL. THE CONTACT DID NOT CALL THE MANUFACTURER TO INQUIRE OF AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.
Power train, May 2, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND CONTACTED THE MANUFACTURER. THE CONTACT WAS TOLD THAT THERE WAS NOT A SET START TIME FOR THE RECALL SERVICE TO BEGIN. THE CONTACT WAS CONCERNED AND WANTED TO HAVE THE VEHICLE SERVICED BECAUSE HE BELIEVED THAT THE RETAINER NUT ON THE VEHICLE WAS LOOSE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS ALSO NOT SERVICED PER THE RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 14,000. *TR
Power train, Apr 22, 2013
TL* THE CONTACT OWNS A 2011 CHRYSLER DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AFTER THIRTY DAYS. THE RECALL SUMMARY INDICATED THAT THE RECALL WOULD BEGIN IN MARCH OF 2013. THE CONTACT EXPERIENCED NO FAILURE; HOWEVER HAD CONCERN OF THE POTENTIAL SAFETY ISSUES.
Power train, Apr 17, 2013
SAFETY RECALL N08/NHTSA 13V-038 IDENTIFIES A MANUFACTURING DEFICIENCY THAT COULD RESULT IN THE REAR AXLE PINION NUT COMING LOOSE CAUSING EITHER REAR AXLE SEIZURE OR DRIVESHAFT SEPARATION. IT STATES THAT "EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." CHRYSLER STATES IN THE NOTICE THAT PARTS REQUIRED TO FIX THE PROBLEM ARE CURRENTLY NOT AVAILABLE. PHONECALL TO THE CHRYSLER RECALL ASSISTANCE CENTER NOT ONLY CONFIRMED THE NONAVAILABILITY OF THE PARTS BUT COULD NOT FURNISH ANY TIMEFRAME AS TO WHEN THEY MIGHT BE AVAILABLE. A CHECK WITH THE LOCAL DEALER INDICATES NO PART AVAILABILITY INFORMATION EITHER.. CHRYSLER HAS IDENTIFIED A DEFECT THAT COULD CAUSE INJURY OR EVEN DEATH TO VEHICLE OCCUPANTS OR OTHERS BUT HAS FAILED TO PROVIDE INFORMATION TO OWNERS OR DEALERS AS TO WHEN IT COULD BE REMEDIED. THIS INDICATES A LACK OF CONCERN BY THE MANUFACTURER TO AFFECT THE TIMELY CORRECTION OF THIS LIFE THREATENING PROBLEM. THE ATTITUDE APPEARS TO BE USE THE VEHICLE AT YOUR OWN RISK UNTIL WE CAN GET AROUND TO MAKING A REPLACEMENT PART AVAILABLE. WE ARE NOT TALKING ABOUT A COMPLICATED SYSTEM HERE BUT ABOUT A NUT THAT APPARENTLY WASN'T INSTALLED PROPERLY IN THE FIRST PLACE. *TR
Power train, Apr 12, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS, WHICH WERE CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS CONCERNED THAT A REMEDY WAS NOT PROVIDED IN A REASONABLE TIME THEREFORE CONTACT WOULD BE UNABLE TO DRIVE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Apr 10, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A LOUD NOISE FROM THE REAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE REAR AXLE WAS DEFECTIVE AND INFORMED THE CONTACT OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 32,000. *TR
Power train, Sep 26, 2012
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A GRINDING NOISE AND A VIBRATION COMING FROM THE ACCELERATOR PEDAL. ADDITIONALLY WHEN THE VEHICLE WAS IN REVERSE, THE CONTACT NOTICED A GRINDING AND SQUEAKING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO ACT IN THAT MANNER AND ADVISED THAT THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Power train, Aug 6, 2012
THE FOLLOWING DEALER SOLD ME A NEW VEHICLE WITH UNRESOLVED SAFETY RECALL K36, IN VIOLATION OF 49 USC 30120(I): TUCSON DODGE, 4220 EAST 22ND ST, TUCSON, AZ 85711 HOW IS THIS LAW ENFORCED, AND HOW DOES IT HELP ME, THE CONSUMER? *TR
Power train, Vehicle speed control, Mar 28, 2012
2011 DODGE RAM 1500 . CONSUMER STATES DEALER REFUSED REPAIRS UNDER WARRANTY *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT OUT OF PARK, UPON START UP. ALSO, THE VEHICLE ROLLED WHILE THE TRUCK WAS IN PARK AND THE VEHICLE ACCELERATED UP TO 100 MPH. THE CONSUMER HAD TO PUT THE GEAR IN NEUTRAL IN ORDER TO STOP THE VEHICLE. THE CONSUMER STATED THE VEHICLE WAS STILL RUNNING, EVEN THOUGH HE TURNED THE IGNITION OFF. *JB
Power train, Feb 16, 2012
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE THE IGNITION WAS STARTED, THE 4WD WARNING INDICATOR BEGAN TO ILLUMINATE. THE CONTACT TURNED THE 4WD CONTROL SELECTOR OFF AND PROCEEDED TO DRIVE. AFTER DRIVING FOR A FEW MOMENTS THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. ALSO ON A SEPARATE OCCASION THE TRANSMISSION SHIFTED INTO THE LIMP MODE. IN ADDITION TO THE OTHER FAILURES, THE VEHICLE UNEXPECTEDLY LUNGED FORWARD WITH THE BRAKE PEDAL ENGAGED. THE FAILURE OCCURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THE TRANSMISSION SOLENOID WAS DEFECTIVE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.
Power train, Dec 19, 2011
WHILE DRIVING AT 45MPH, THE TRUCK SUDDENLY AND VIOLENTLY DOWNSHIFTED AND SKIDDED TO A NEARLY IMMEDIATE STOP WITH NO NEED TO DEPRESS THE BRAKES. LUCKILY THERE WERE NO VEHICLES BEHIND ME AS IT SURELY WOULD HAVE RESULTED IN AN ACCIDENT. IMMEDIATELY, A STRONG FOUL SMELL AND SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. AFTER PUTTING THE CAR IN PARK AND LIFTING THE HOOD, THE SMOKE DISSIPATED IMMEDIATELY, BUT I FOUND LATER THAT PUTTING THE TRUCK INTO REVERSE OR DRIVE HAD ABSOLUTELY NO AFFECT. EVEN PLACING THE TRUCK INTO NEUTRAL WOULD NOT ALLOW THE TRUCK TO ROLL. THE TRUCK REQUIRED A FLATBED TOW TO THE DEALERSHIP AS THE REAR WHEELS WOULD NOT EASILY ROLL FORWARD, AND WOULD NOT ROLL IN REVERSE. THE TOW DRIVER NEEDED TO PLACE THE REAR WHEELS ON SKIDS AND SLIDE THE TRUCK OFF THE FLATBED. THE DEALERSHIP FOUND THEY NEEDED TO FORCIBLY MANIPULATE THE TRANSFER CASE TO GET THE TRUCK INTO NEUTRAL AS IT WAS SEIZED. THEY HAVE FOUND THAT THE C2 AND UNDERDRIVE CLUTCHES ARE BOTH COMPLETELY DESTROYED, AND THERE ARE SIGNIFICANT AMOUNTS OF METAL SHAVINGS IN THE TRANSMISSION OIL AND PAN. THEY SAID THEY HAVE NEVER SEEN SUCH A COMPLETELY DESTROYED CLUTCH ON ANY LOW MILEAGE VEHICLE. THE TRANSMISSION SYSTEM WAS SEALED, AND PRESSURE TESTED AS EXPECTED. THEY ARE CURRENTLY INVESTIGATING FOR ROOT CAUSE AND TO BOUND THE EXTENT OF THE DAMAGE. THE TRUCK IS SUPPOSED TO HAVE SAFETY FEATURES OF BOTH A "LIMP MODE" FOR THE TRANSMISSION, AS WELL AS A FURTHER SAFETY FEATURE TO GO INTO NEUTRAL IN SUCH CATASTROPHIC FAILURE, BOTH SAFETY MECHANISMS FAILED IN ADDITION TO THE TRANSMISSION. MULTIPLE TRANSMISSION SYSTEMS FAILING IN SUCH A WAY, AND YET IT IS LIKELY (ALREADY POSITIONING WITHOUT ROOT CAUSE) THAT CHRYSLER WILL WANT TO REBUILD THE TRANSMISSION RATHER THAN REPLACE IT AS THEY SHOULD. I'M NOT CONFIDENT THAT THIS TRANSMISSION CAN BE REPAIRED SUCH THAT IT WILL NOT FAIL AGAIN IN SHORT ORDER. DANGEROUS. *TR
Power train, Aug 11, 2011
THERE IS A SHUTTER OR VIBRATION IN THE TRANSMISSION WHILE DRIVING AT APPROXIMATELY 1500 RPM. IT FEELS LIKE A MISS IN THE IGNITION SYSTEM, OR AS IF THE TRANSMISSION IS SHIFTING BACK AND FORTH BETWEEN GEARS, IT MAY BE RELATED TO THE ECO BOOST SYSTEM ON THE HEMI ENGINES. IT HAS BEEN TO THE DEALERSHIP 3 TIMES FOR THE PROBLEM. THE FIRST TWO TIMES I WAS TOLD THE MECHANIC WAS ABLE TO REPRODUCE THE CONDITION BUT THERE IS NO FIX FOR IT AT THIS TIME. THE TRUCK WAS BROUGHT TO THE DEALERSHIP FOR THE 3RD TIME LAST WEEK, APPROX 8/5/2011 AND AN UPDATE WAS INSTALLED TO THE TRANSMISSION CHANGING THE SHIFT POINTS. THE CONDITION IMPROVED SLIGHTLY, BUT THE VIBRATION AND SHUTTERING IS STILL PRESENT. I WAS TOLD IT WAS A CONDITION THAT I WOULD HAVE TO LIVE WITH AND ALL THE NEW HEMI ENGINES HAVE THAT. THE VEHICLE IS A 2011 RAM 1500 CREW CAB 4X4 BIG HORN SHORT BED WITH THE HEMI ENGINE. *TR
Power train, Jun 1, 2011
THE PROBLEM IS... THE REAR AXLE PINION BEARING ON YOUR TRUCK (VIN: XXXXXXXXXXXXXXXXX) MAY NOT RECEIVE ADEQUATE LUBRICATION UNDER CERTAIN DRIVING CONDITIONS. THIS LACK OF LUBRICATION CONDITION COULD CAUSE THE PINION BEARING TO SEIZE AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A CRASH WITHOUT WARNING. I HAVE CONTACTED THREE DIFFERENT SERVICING DEALERS, AND HAVE BEEN TOLD THREE DIFFERENT STORIES. THE ONE COMMON FACTOR THEY HAVE IS THAT PARTS ARE NOT AVAILABLE, AND BACKORDERS WEREN'T BEING PROCESSED. I FEEL LIKE I'M GETTING THE RUN-AROUND... THE MANUFACTURER LEFT ME A MESSAGE, AFTER MY NUMEROUS COMPLAINTS, STATING THAT PARTS WERE BEING EXPEDITED FOR ME, BUT THEY ARE NOT RETURNING MY PHONE CALLS NOW. THEY DON'T SEEM TO BE CONCERNED OVER THIS "SAFETY RECALL" SINCE I CAN'T GET MY TRUCK FIXED. MY TRUCK'S AXLE HAS NOT FAILED AS OF YET. I CAN'T SEEM TO GET THE RECALL DONE THOUGH TO PREVENT A FAILURE. IF DODGE IS GOING TO DRAG THIS OUT, THEY NEED TO COVER THE COST OF RENTAL VEHICLES FOR AFFECTED CUSTOMERS UNTIL THEY CAN GET THE RECALL DONE. I'M CONCERNED FOR THE SAFETY OF MY FAMILY WHILE IN THIS TRUCK. *TR
Power train, May 3, 2011
THE PROBLEM IS... THE REAR AXLE PINION BEARING ON YOUR TRUCK (VIN: XXXXXXXXXXXXXXXXX) MAY NOT RECEIVE ADEQUATE LUBRICATION UNDER CERTAIN DRIVING CONDITIONS. THIS LACK OF LUBRICATION CONDITION COULD CAUSE THE PINION BEARING TO SEIZE AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A CRASH WITHOUT WARNING. DODGE ONLY ALLOWS THE DEALER TO DO 2 OF THESE RECALLS A MONTH. SO MY DODGE TRUCK CAN NOT BE FIXED FOR OVER 3 MONTHS. I AM AT RISK OF MY TRUCK SEIZING UP AND LOOSING CONTROL. DODGE NEEDS TO ALLOW THE DEALERS TO DO MORE THEN 2 A MONTH. OR EXCEPT ALL LIABILITY FOR ANY DAMAGE OR INJURIES. *TR