2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints: suspension
40 reports, newest first. Show all
Suspension, Aug 5, 2013
I HAVE BEEN ADVISED BY LETTER FROM CHRYSLER THAT THE REAR AXLE PINION NUT ON MY DODGE RAM 1500 YEAR 2011 HAS BEEN RECALLED. I HAVE HELD THIS LETTER WITH THE UNDERSTANDING THAT A FOLLOW UP LETTER OF THE PART THAT IS IN QUESTION WOULD BE SENT TO MY LITHIA DEALERSHIP SOON. THIS IS NOT THE CASE IN FACT I CALLED CHRYSLER, THEIR RESPONSE TO ME IS THAT THERE WILL BE NO PARTS AVAILABLE IN THE NEAR FUTURE TO BE SHIPPED TO MY LITHIA DEALERSHIP TO FIX THIS PROBLEM AND THAT I SHOULD USE CAUTION WHILE DRIVING MY TRUCK. THIS IS UNACCEPTABLE, AND IF ANYTHING HAPPENS WHILE I AM DRIVING MY TRUCK I WILL INTERN SUE THE CHRYSLER CORPORATION FOR NOT HAVING MY PART AVAILABLE AT MY DEALERSHIP IN A REASONABLE TIME. THE SAFETY OF MY FAMILY IS OF THE UTMOST IMPORTANCE, AND FOR CHRYSLER TO HAVE A RECALL ON SUCH AN IMPORTANT PIECE OF MY VEHICLES OPERATION,AND TO NOT COME THROUGH WITH THE REPLACEMENT PART IS COMPLETELY UNACCEPTABLE. *TR
Suspension, Aug 1, 2013
I RECEIVED A RECALL NOTIFICATION THREE MONTHS REGARDING THE 2011 DODGE RAM 1500 REAR AXLE PINION NUT {N08/NHTSA 13V-038}. I VISITED THE DEALERSHIP AND QUESTIONED WHEN THE VEHICLE WOULD BE FIXED. THEY STATED THEY DO NOT HAVE THE PART, HOWEVER WE WOULD RECEIVE A SECOND NOTICE ON THE RECALL AND THEY WOULD MAKE AN APPOINTMENT TO REPLACE THE PART IN THE VEHICLE. WE ARE STILL WAITING FOR A NOTIFICATION TO REPLACE THE PART. THIS IS A SEROUS PROBLEM AND I AM VERY CONCERNED WITH THE SAFETY OF THE VEHICLE ON THE ROAD. THE DEALERSHIP IS MERRICK DODGE ON MERRICK ROAD MERRICK LONG ISLAND. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Suspension, Structure, Jan 25, 2012
TURNING LEFT ONTO A STREET THE REAR PASSENGER SIDE AXEL BROKE OFF. *TR
Suspension, Jul 25, 2011
TL* THE CONTACT OWNS 2011 DODGE RAM 1500. THE CONTACT RECEIVED TWO MANUFACTURER RECALL NOTICES AND NHTSA CAMPAIGN ID 10V656000, SUSPENSION: REAR: AXLE: SPINDLE OVER SIX MONTHS AND THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 13,000. THREE DIFFERENT RECALLS SINCE DEC 2010 AND COULD NOT GET PARTS UNTIL I CONTACTED YOU. ALL HAVE NOW BEEN RESOLVED. UPDATED 09/08/2011 *LN *TR
Suspension, Jun 23, 2011
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE) AND CALLED THE DEALER TO SET UP AN APPOINTMENT FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED DUE TO PART AVAILABILITY. AFTER TWO MONTHS OF CONTACTING THE DEALER, THE PART WAS STILL NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL AND WAS ADVISED TO CHECK WITH THE DEALER. THE CONTACT STATED THAT THE TIME PERIOD OF HAVING THE VEHICLE REPAIRED UNDER THE RECALL WAS UNACCEPTABLE AND WAS CONCERNED WITH THE POSSIBILITY OF THE VEHICLE BEING INVOLVED IN A CRASH IF THE RECALL FAILURE WAS TO OCCUR. THE FAILURE MILEAGE WAS 8,168.
Suspension, Jun 22, 2011
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE) AND SCHEDULING AN APPOINTMENT THEY ADVISED HER THAT THE PARTS ARE STILL ON BACK ORDER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER THAT THEY WOULD CHECK ON THE DISTRIBUTION TO HER DEALER. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 3,100.
Steering, Suspension, Service brakes, Hydraulic, Jun 9, 2011
WHILE DRIVING DOWN THE HIGHWAY PULLING OUR GOOSENECK TRAILER I HIT A BUMP ON THE HIGHWAY. ONCE I HIT THE BUMP THE TRUCK BEGAN TO SHAKE UNCONTROLLABLY AND THE STEERING WHEEL WAS RIPPED FROM MY HANDS. I COULD NOT HOLD ON TO THE STEERING WHEEL. DEPRESSING THE BRAKE PEDAL ONLY MADE THE TRUCK JERK TO ONE SIDE VERY QUICKLY. ALL I COULD DO WAS DOWN SHIFT THE TRANSMISSION AND USE THE TRAILER BRAKES LIGHTLY TO SLOW DOWN. I HAD NO STEERING CONTROL AT ALL. WHILE SLOWING DOWN I RAN 3 CARS OFF THE ROAD ON TO THE SHOULDER DUE TO NOT BEING ABLE TO STEER THE TRUCK AT ALL. I COULD HAVE EASILY KILLED MYSELF AND ANYONE ELSE ON THE HIGHWAY AT THAT TIME. THE TRUCK IS CURRENTLY AT STANLEY-LYND AUTOPLEX IN CAMERON TEXAS UNDERGOING "REPAIRS". THE SERVICE MANAGER, MECHANIC AND THE DEALERSHIP OWNER ALL STATED AND AGREED THAT THERE IS NO KNOWN CAUSE AND NO KNOWN REPAIR TO KEEP THIS FROM HAPPENING AGAIN. THIS IS A VERY SERIOUS LIFE AND SAFETY HAZARD. THE TRUCK CONTINUED TO DO THIS "DEATH WOBBLE" AS IT WAS NAMED AT THE DEALERSHIP AT ANYTIME THE TRUCK ENCOUNTERED A BUMP, EXPANSION JOINT OR UN EVEN PAVEMENT.
Suspension, Jun 3, 2011
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE), THE CONTACT CALLED THE DEALER TO SET UP A APPOINTMENT. THE DEALER ADVISED THAT ONLY ONE VEHICLE PER WEEK COULD BE REPAIRED UNDER THE RECALL AND THE VEHICLE POSSIBLY WOULD NOT BE REPAIRED UNTIL SEPTEMBER. THE CONTACT STATED THAT THE EXPECTATION OF WAITING UNTIL SEPTEMBER FOR REPAIRS WAS UNREASONABLE. THE FAILURE MILEAGE WAS 3,100.
Suspension, May 25, 2011
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 10V656000(SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER WAS NOTIFIED APPROXIMATELY A WEEK AGO AND ADVISED HIM THAT THE MANUFACTURER ONLY ALLOWED ONE PART TO BE ISSUED EVERY SEVEN DAYS. THE CONTACT WAS CONCERNED WITH THE SEVERITY OF THE RECALL IF ANYTHING WERE TO HAPPEN WHILE HE WAS DRIVING. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 13,900.
Suspension, May 16, 2011
TL*THE CONTACT OWNS A 2001 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000, SUSPENSION REAR: AXLE: SPINDLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE MANUFACTURER WOULD ONLY ALLOW THEM TO ORDER ONE PART EVERY FOURTEEN DAYS AND IT WOULD BE THREE MONTHS BEFORE THE VEHICLE COULD BE REPAIRED. THE CONTACT WAS CONCERNED SINCE THE RECALL STATED THAT THE FAILURE COULD CAUSE A LOSS OF CONTROL. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 6,400.
Suspension, May 16, 2011
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE DEALER INFORMED THEM THAT THE MANUFACTURER ONLY ALLOWED DEALERS TO ORDER ONE PART PER WEEK FOR NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000(SUSPENSION:REAR:AXLE:SPINDLE.) THE RECALL WAS ISSUED DECEMBER 24, 2010 AND WAS SCHEDULE TO BEGIN IN FEBRUARY 2011. THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNTIL JULY BECAUSE THE CONSEQUENCE LISTED IN THE RECALL STATED THE VEHICLE COULD LOOSE CONTROL AND CAUSE A CRASH. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 7,200. UPDATED 06/17/11*LJ THE CONSUMER STATED THE REPAIR IS SCHEDULED FOR JUNE 29,2011. UPDATED 06/21/11*JB
Suspension, May 12, 2011
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AFTER CALLING THE DEALER AND TRYING TO SCHEDULE AN APPOINTMENT, THEY ADVISED HIM THAT HE WOULD HAVE TO WAIT FOUR MONTHS TO HAVE REPAIRS PERFORMED DUE TO PARTS ONLY BEING DISTRIBUTED ONCE EVERY WEEK. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 05/25/11
Suspension, May 11, 2011
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT TOOK THE VEHICLE TO THE DEALER IN RESPONSE TO NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD THAT THE MANUFACTURER WAS ONLY ALLOWING THE DEALERS TO ORDER ONE PART EVERY 14 DAYS. THE CONTACT SPOKE WITH THE MANUFACTURER AND THEY CONFIRMED THEY ARE ONLY SENDING OUT TWO PARTS PER MONTH. THE CONTACT WAS CONCERNED BECAUSE THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 7,225.
Suspension, May 9, 2011
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED A RECALL NOTICE IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 10V656000 (SUSPENSION:REAR:AXLE:SPINDLE). AN AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE PARTS WOULD BECOME AVAILABLE ONCE A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE SITUATION. THE FAILURE AND CURRENT MILEAGES WERE 1,500. THE VIN WAS UNAVAILABLE.
Suspension, May 4, 2011
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THEY RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER: 10V656000 (SUSPENSION: REAR: AXLE: SPINDLE) AND WAS TOLD BY THE DEALER IT WOULD TAKE 7-8 MONTHS BEFORE THE REPAIR COULD BE DONE BECAUSE THE PARTS WERE ON BACK ORDER. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS TOLD DUE TO THE NUMBER OF VEHICLES IN PRODUCTION, THEY WOULD ONLY BE ABLE TO SEND OUT A CERTAIN NUMBER OF PARTS TO DEALERSHIPS PER MONTH. THE FAILURE AND CURRENT MILEAGE WAS 5,618.