2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints
689 reports, newest first.
Electrical system, Fuel/propulsion system, Sep 6, 2016
2011 RAM 1500 SPORT WITH TIPM-7. VEHICLE STARTED HAVING PROBLEM STARTING, I TOOK IT TO A REPAIR SHOP AND IT WAS DIAGNOSED AS A LOSS IN FUEL PRESSURE. REPLACED FUEL PUMP. DID NOT FIX PROBLEM. AFTER RESEARCH FOUND OUT THIS TRUCK HAS TIPM-7. REPAIR SHOP VERIFIED THIS. THE INJECTORS WERE CHECKED AND WERE FINE. ENGINE RUNS PERFECTLY AFTER START. DIAGNOSIS FAULTY FUEL PUMP RELAY. THE SAME FUEL PUMP RELAY THAT CHRYSLER RECALLED 230,000 VEHICLES IN 2014 AND AN ADDITIONAL 467,000 VEHICLES IN 2015. WHY WON'T CHRYSLER FIX THEIR SCREW UPS?
Engine, Aug 29, 2016
LIFTER FAILURE AND CYLINDER MISFIRE. LOUD ENGINE TICK WHICH IS CAUSED FROM FAILING LIFTER AND SPRING TO CAUSE SEVERE DAMAGE TO THE CAM. COMMON PROBLEM WITH THE HEMI 5.7L. TRUCK HAS LESS THAN 47000 MILES AND JUST OUT OF WARRANTY. REPAIRS ARE COSTING $3800.00. TRUCK IS UNDRIVABLE FOR FEAR OF ENGINE PISTON BREAKING CYLINDER WALL.
Electrical system, Aug 25, 2016
TIPM TRUCK WONT START BECAUSE OF THIS.. POWER WINDOWS HAD BEEN ACTING UP.. NOW FIND OUT AIR BAGS MAY NOT DEPLOY IF GET IN ACCIDENT.. REALLY? THIS ISNT A RECALL?
Steering, Air bags, Other or unspecified, Jul 31, 2016
TAKATA RECALL. MY 2011 DODGE RAM HEMI SPORT. THE STEERING WHEEL HORN PAD OVER MY SRS AIRBAG IS CRACKED AND CRACKING MORE EACH DAY. IM AFRAID THAT IT WILL MAKE MY AIRBAG POP OR SHOW AND INJURE MY SELF OR OTHERS DRIVING. IT JUST STARTED A COUPLE DAYS AGO WHILE I WAS DRIVING AND HAD TO HIT THE HORN.
Power train, Jul 6, 2016
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Suspension, Air bags, Structure, Wheels, Jun 21, 2016, crash
TL* THE DRIVER OF THE VEHICLE OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER SIDE WHEEL DISENGAGED FROM THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL HAD A FAULTY LOWER CONTROL ARM AND SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 09/19/16 *BF UPDATED 06/18/18*JB
Engine, Jun 19, 2016
TRUCK STARTED MAKING A NOISE FROM THE ENGINE SOUNDED LIKE A BEARING IN A PULLEY BROUGHT IT TO A REPAIR SHOP THERE DIAGNOSE WAS A VALVE SEAT GOING BAD AND IT IS COMMON IN 5.7 HEM I ENGINE WHICH IS WHAT I HAVE. HOW IS CHRYSLER HELPING TRUCK OWNERS REPAIR THIS FINANCIALLY SINCE IT IS A KNOW PROBLEM THAT WAS NOT TOLD TO RAM OWNERS WHEN THEY BUY THESE VEHICLES. ONLY HAS 129,000 MILES WITH A REPAIR COST 4,500.00 -5000.00 DOLLARS . THIS IS THE FIRST RAM I'VE EVER OWNED AND I REALLY DO EXPECT DODGE/ CHRYSLER TO HELP ME OUT WITH THIS ISSUE FINANCIALLY.THIS STARTED LAST WEEK WHEN I FIRST STARTED THE TRUCK IN THE MORNING AND IN 1 WEEK THE TICK TACK SOUND WENT FROM EVERY 2-6 SECONDS TO EVERY 2-3 SECONDS AND INCREASES WHEN IT WARMS UP.
Power train, May 10, 2016
AT 53,283 MILES A NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. AT FIRST I THOUGHT IT WAS TIRE NOISE, BUT DETERMINED IT HAD TO BE SOMETHING RELATED TO THE REAR END DRIVE POWER TRAIN. AT 53,383 MILES I TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THIS IS THE DEALER'S COMMENTS: "CUSTOMER STATES:C/S: C/S THERE IS A NOISE COMING FROM THE REAR END, MIGHT BE THE BARINGS. WENT ON ROAD TEST WITH SEAN F. HE CONFIRMED THERE IS A NOISE, POSSIBLE REAR WHEEL BEARING AND ITS SPEED RELATED. CHECK AND ADVISE OBSERVATIONS: VERIFIED NOISE FROM REAR END TEAR DOWN REAR DIFFERENTIAL TO DETERMINE FAILED COMPONENT. OBSERVATIONS: PINION BEARINGS FAILED CAUSING ABNORMAL WEAR OF GEARS REBUILD REAR DIFFERENTIAL -$2,591.00." IF THE REAR END GEAR BOX HAD FAILED AT HIGHWAY SPEEDS (60 TO 75 MPH) IT WOULD HAVE RESULTED IN AN ACCIDENT THAT COULD HAVE LED TO INJURIES OR DEATH. THIS COMPONENT FAILED AT 53% OF ITS DESIGN LIFE - 100,000 MILES. THE VEHICLE WAS FIVE MONTHS BEYOND ITS 5 YEAR CALENDAR WARRANTY PERIOD, BUT WELL WITHIN ITS DESIGN RELIABILITY FOR SAFETY OF 100,000 MILES. I HAVE REQUESTED ALL PARTS BE PROPERLY MARKED AND TAG ALONG WITH ANY MAINTENANCE CHECKLISTS, PROCEDURE DOCUMENTS OR MANUFACTURER GUIDANCE DOCUMENTS USED IN CONDUCTING THE DIS-ASSEMBLY, INSPECTION, REPAIR AND RE-ASSEMBLY BE PROVIDED AS PART OF THE RECORD.
Exterior lighting, May 3, 2016
TIPM CAUSES BOTH HI AND LOW BEAMS ON PASSENGER SIDE TO GO OUT. BULBS ARE FINE. WHEN TRUCK IS STARTED OR EVEN REMOTE LOCK/UNLOCK ONLY DRIVERS LIGHTS FLASH AT FIRST LIGHTS WOULD COME BACK ON AFTER A FEW MINUTES ON THE ROAD, NOW THEY STAY OFF AND HAVEN'T CAME BACK FOR SEVERAL WEEKS
Exterior lighting, Apr 25, 2016
HEADLIGHT ILLUMINATION POOR ON LOW & HIGH BEAMS.
Electrical system, Apr 15, 2016
AT FIRST THE VEHICLE WAS NOT STARTING IMMEDIATELY WHEN TURNING THE KEY, THEN I HEARD A BUZZING SOUND COMING FROM THE FUEL TANK MY HUSBAND HAD TO DISCONNECT THE BATTERY FOR IT TO STOP. WE TOOK IT IN TO THE SERVICE DEPT AT A DODGE DEALER AND AT THE TIME THEY COULD NOT VERIFY PROBLEM. I WAS TOLD TO CONTINUE TO DRIVE IT AND NOTE WHEN IT HAPPENS AGAIN. I DROVE IT A FEW MORE TIMES AND WHILE DRIVING THE VEHICLE WOULD DIE MORE FREQUENTLY WITH THE ON HILLS, FROM A STOP SIGN, AND ON STRAIGHT AWAYS, ONCE THE STEERING FROZE. THERE WERE FEW DAYS OF THE VEHICLE NOT STARTING AT ALL. A VEHICLE OWNER SHOULD NOT BE AFRAID TO DRIVE THEIR TRUCK, WHICH I AM. A MONTH LATER I TOOK IT BACK TO THE SERVICE DEPT AND THEY HEARD THE BUZZING SOUND AND THEN WAS ABLE TO VERIFY THAT IT WAS THE TIPM . I HAVE NOTICED OTHER OWNERS HAVE BEEN EXPERIENCING THE SAME PROBLEM. HERE I HAVE A VEHICLE, MIND YOU WHICH I JUST PURCHASED LESS THAN 3 MONTHS AGO AND I AM HAVING THESE MAJOR ISSUES. BUT THE WORST PART IS IT WILL COST $1600.00 TO REPAIR AND MY EXTENDED WARRANTY WILL NOT COVER IT. I THINK THIS PROBLEM SHOULD BE ADDRESSED AND A RECALL SHOULD BE ISSUED FOR THIS PROBLEM. NO ONE SHOULD PAY OUT OF POCKET FOR THIS ESPECIALLY IF IT COULD RESULT IN BODILY HARM OR DEATH. SOMEONE SERIOUSLY NEEDS TO LOOK INTO THIS PROBLEM.
Exterior lighting, Visibility/wiper, Apr 14, 2016
WE PURCHASED THIS VEHICLE USED LAST NOVEMBER. THE FACTORY WINDSHIELD IS NEARLY IMPOSSIBLE TO SEE THROUGH AT NIGHT, AND IF WE'RE DRIVING IN THE RAIN AT NIGHT, WHAT LITTLE VISIBILITY THERE IS. IS LIMITED TO LESS THAN 50 FEET. THE CHRYSLER DEALERSHIP IN COOS BAY, OREGON SAYS THAT IT'S A FACTORY-INSTALLED WINDSHIELD AND DECLINES TO TAKE ANY FURTHER RESPONSIBILITY. THE LOW-BEAM HEADLIGHTS ARE EXTREMELY DIM. SAFE DRIVING AT NIGHT REQUIRES OUR USING THE HIGH BEAMS (WHEN SAFE FOR ONCOMING DRIVERS -- NOT A GOOD MIX.) THE CHRYSLER DEALER IN COOS BAY, OREGON INVESTIGATED THE HEADLIGHTS WITH A VISUAL CHECK, AND SAID THEY'RE "OKAY."
Electrical system, Interior lighting, Apr 12, 2016
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE INTERIOR LIGHTS RANDOMLY FLICKERED AND EVENTUALLY FAILED TO ILLUMINATE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V879000 (ELECTRICAL SYSTEM, INTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Fuel/propulsion system, Apr 12, 2016
MY FUEL PUMP WONT STOP RUNNING AFTER VEHICLE IS SWITCH OFF, DRAINING MY BATTERY. TRUCK WON'T START UNTIL NUMEROUS TRIES AND SHUTS OFF WHILE DRIVING.
Suspension, Electrical system, Apr 11, 2016
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, AN ABNORMAL SOUND EMITTED INTERMITTENTLY FROM THE FRONT END OF THE VEHICLE WITHOUT WARNING. ON ANOTHER OCCASION, THE CONTACT STATED THAT AFTER THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75.
Electrical system, Apr 6, 2016
HAVING TIPM ISSUES WITH MY DODGE RAM 1500 IT HAS MY VEHICLE NOT WANTING TO TURN OVER WHEN TRYING TO START IT. AFTER A FEW TRIES IT EVENTUALLY TURNS OVER, BUT TODAY WHEN COMING BACK HOME MY VEHICLE COMPLETELY SHUT DOWN CAUSING TO COAST DOWN THE STREET LUCKILY I WASN'T ON THE FREEWAY OR ON A BUSY STREET.
Fuel/propulsion system, Apr 2, 2016
WHEN REFUELING THE VEHICLE AT A TYPICAL GAS STATION, AND THE STATION'S FUEL PUMP SHUTS OFF AUTOMATICALLY, FUEL COMES UP THE FUEL FILLER NECK AND WASHES DOWN THE SIDE OF THE VEHICLE AND ONTO THE GROUND. THIS DOES NOT HAPPEN EVERY TIME, BUT DOES HAPPEN MOST OF THE TIME, AND AT VARIOUS STATION LOCATIONS AND VARIOUS STATION COMPANIES. I'VE READ OTHER REPORTS THAT INDICATE THIS IS AN ISSUE THAT HAS AFFECTED OTHER OWNERS OF SIMILAR VEHICLES. AS SOON AS I DESCRIBED THE PROBLEM TO THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, HE WAS FAMILIAR WITH THE PROBLEM. PER THE SERVICE MANAGER, THIS ISSUE HAS ONLY BEEN ADDRESSED WITH REGARD TO A FEW VEHICLE MODELS AND YEARS, AND THIS ONE IS NOT COVERED. WORKING WITH DODGE CUSTOMER SERVICE, A CASE NUMBER HAS BEEN OPENED. THE DODGE CUSTOMER SERVICE REP SPOKE WITH THE SERVICE MANAGER AT THE LOCAL DODGE DEALER, AND THEY WERE ABLE TO LOWER THE COST OF THE LABOR TO REPLACE THE FUEL TANK FILLER TUBE, HOWEVER WE WILL BE EXPECTED TO PAY FOR THE PART AND THE REPAIR FOR A KNOWN DEFECT. PLEASE NOTE THAT THE 'WHEN DID THIS HAPPEN' AND THE "ABOUT HOW MANY MILES WERE ON YOUR VEHICLE AT THE TIME OF THE INCIDENT' FIELDS DON'T REALLY APPLY, AS THIS IS AN ONGOING ISSUE, AND CAN HAPPEN ANY TIME I GO THE THE GAS STATION TO FILL UP THE VEHICLE. THE DATE I PROVIDED FOR THE 'WHEN DID THIS HAPPEN' FIELD IS THE DATE THAT I VISITED THE LOCAL DODGE DEALER AND SPOKE WITH DODGE CUSTOMER SERVICE.
Power train, Mar 25, 2016
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL. AFTER THE FAILURE OCCURRED, THE VEHICLE WOULD NOT SHIFT INTO PARK UNTIL AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED EVERYDAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,074.
Steering, Service brakes, Engine, Mar 24, 2016
WHILE DRIVING ON A 2 LANE ROAD AT 50 MPH APPROX SPEED, THE ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES BECAME EXTREMELY STIFF, BUT I WAS ABLE TO MUSCLE TRUCK TO SHOULDER. AFTER STOPPING, I PUT IT IN PARK, THE KEY WAS STILL IN ON POSITION; TURNED KEY AND ENGINE STARTED. I HAVE OWNED THIS TRUCK FOR 45 DAYS AND THIS HAS HAPPENED TWICE AT TOTALLY RANDOM TIMES. I AM VERY FORTUNATE I WAS ON A ROAD WITHOUT MUCH TRAFFIC. HAD I BEEN IN A STEERING, PASSING OR OTHER SITUATION, I COULD HAVE BEEN IN A SERIOUS ACCIDENT I LEARNED FROM INTERNET THAT THIS IS A FREQUENT COMPLAINT OF RAM OWNERS AND OTHER CHRYSLER PRODUCT VEHICLE OWNERS, AND THAT A RECALL HAS BEEN ISSUED FOR CERTAIN CHRYSLER VEHICLES ALREADY. THE FAULTY PART WAS THE TIPM MODULE. THERE IS ALSO A CLASS ACTION LAWSUIT IN PROCESS INVOLVING OTHER CHRYSLER VEHICLES NOT YET RECALLED, INCLUDING THE MODEL I OWN. I TOOK THE VEHICLE INTO THE DEALER, AND THEY COULD NOT POSITIVELY IDENTIFY THE CAUSE. THEY WOULD NOT AGREE TO REPLACE TIPM EVEN THOUGH I'M UNDER WARRANTY, BUT INSTEAD WANTED TO DO SOFTWARE UPDATES ON SEVERAL "MODULES" AND SAID IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. TOTALLY UNACCEPTABLE!!! I CALLED RAM CUSTOMER CARE AND EXPLAINED THAT THE VEHICLE IS DANGEROUS AND THAT I CANNOT ACCEPT A SOFTWARE UPDATE IN THE HOPE IT FIXES IT GIVEN THE TIPM HISTORY OF THESE VEHICLES. THEY ADVISED THAT THERE WERE NO DIAGNOSTIC "CODES" PRESENT, SO THEY WOULD NOT REPLACE THE TIPM. THEY THEN ADMITTED THAT A FAULTY TIPM WOULD NOT PRODUCE ANY CODES, BUT AGAIN SAID THEY NEEDED TO RULE OUT A SOFTWARE ISSUE FIRST BY TRIAL AND ERROR AND REFUSED TO REPLACE THE TIPM EVEN THOUGH THERE WAS NO WAY TO DIAGNOSE IF IT WAS FAULTY. MY SON IS DRIVING THIS TRUCK TO COLLEGE, AND I AM NOT ABOUT TO RISK HIM BEING KILLED IN THIS VEHICLE SO I WAS FORCED TO PAY $1,350 FOR A NEW TIPM. RAM NEEDS TO RECALL THESE IMMEDIATELY.
Fuel/propulsion system, Visibility/wiper, Mar 13, 2016
MY TIPM FUSE BOX . MY FUEL PUMP STAY ON WHEN I TURN OFF THE PICK UP AND WHEN IM DRIVING ON THE HIGHWAY IT WILL JUST SHUT DOWN NOW IT WILL NOT START WHEN COLD.(DEALERSHIP) SEZ IT A BAD FUEL PUMP RELAY THAT IS INTERGRATED TO THE FUSE BOX. MY WIPERS WILL SHUT OFF WHILE DRIVING IN THE RAIN. (DEALERSHIP) SEZ IT'S THE FUSE BOX AND HAS TO BE REPLACED FOR $1,000 MY TRUCK ONLY HAS 12,500 MILES ON IT AND IS 5YRS OLD. DEALERSHIP TELLS ME IT IS A PROBLEM WITH THESE VEHICLES.
Steering, Service brakes, Mar 9, 2016, crash
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH MAKING A RIGHT TURN, THE VEHICLE SHOOK HARD WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD NO CONTROL OVER THE STEERING AND THE WHEEL WOULD NOT MOVE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE BRAKES RETURNED TO NORMAL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A KNOT ON THE LEFT SIDE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Electrical system, Fuel/propulsion system, Mar 8, 2016
"TAKATA RECALL" MY 2011 RAM 1500 STOPED IN THE MIDDLE OF THE CITY STREET AND STEERING WHEEL GOT HARD AND IT WAS HARD TO START UP. SO I TOOK IT TO GET FIXED THEY SAID IT WAS THE FUEL PUMP SO WE REPLACED IT,THEN I WOULD TURN THE KEY AND IT WOULD STAY STUCK TRYING TO TURN ON KILLED MY BATTERY BOUGHT ANOTHER ONE CHANGED THE FUEL PUMP AGAIN NOW THE FUEL PUMP WILL NOT TURN OFF UNTIL I PULL THE FUSE NOW THE SAY IT'S THE TIPM I CALLED THE DEALER AND SAID NO RECALL BUT I'M HAVING ALL THE PROBLEMS AS THE CARS THAT DO! I PUT ALL THAT I HAD TO GET A RELIABLE TRUCK FOR MY KIDS AND I AND THIS HAPPENS.
Steering, Mar 3, 2016
2011 RAM 2500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL NOTICE AND OPTION 2 REPURCHASE ISSUES. *LD THE CONSUMER WANTED CHRYSLER TO PURCHASE THE VEHICLE BACK FROM HIM. THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE ANY INFORMATION ON THE BUY BACK. EVENTUALLY, THE REPAIRS WERE DONE. THE CONSUMER WAS INFORMED THE OPTION OF BUYING THE VEHICLE BACK WAS NO LONGER AN OPTION. *JB
Exterior lighting, Mar 2, 2016
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE LOW AND HIGH BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. UPDATED 04/21/2016*LJ THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO THEN CONTACTED THE DEALER. THEY STATED THE PROBLEM WAS POWER TRAIN CONTROL MODULE AND ONLY THEY COULD REPLACE IT. UPDATED 09/07/16.*JB
Electrical system, Vehicle speed control, Service brakes, Feb 25, 2016, crash
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE VEHICLE ACCELERATED WITHOUT WARNING TO APPROXIMATELY 100 MPH. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE BRAKES FAILED. THE CONTACT TURNED THE IGNITION OFF AND THE INTERIOR LIGHTS TURNED OFF; HOWEVER, THE VEHICLE FAILED TO STOP. THE CONTACT SHIFTED INTO NEUTRAL AND THE VEHICLE RAN OFF THE ROAD. THE VEHICLE CAME TO A COMPLETE STOP. THE CONTACT ATTEMPTED TO START THE VEHICLE AND THE ENGINE REVVED EVEN THOUGH THE IGNITION WAS TURNED OFF. PRIOR TO THE FAILURE, THE VEHICLE CAME TO A ROLLING STOP WHEN IT WAS PLACED IN PARK. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO SELL THE CONTACT A NEW VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.