2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints
689 reports, newest first.
Fuel/propulsion system, Aug 20, 2015
WHEN PULLING OUT OF BUSINESS DRIVEWAY ONTO BUSY RD., TRUCK JUST DIED IN MIDDLE OF ROAD. HAD TO GET TOW TO SHOP AND HAD FUEL PUMP REPLACED. FUEL PUMPS DON'T JUST GO OUT AT 30,000 MILES ALL AT ONCE BUT, THIS ONE DID AND I WAS TOLD THIS WAS A COMMON PROBLEM ON THESE TRUCKS. SITTING CROSSWAYS IN THE MIDDLE OF A BUSY ROAD IS DEFINITELY UNSAFE! THANK THE GOOD LORD FOR THE GOOD SAMARITANS WHO HELPED ME PUSH IT OUT OF THE ROAD, I AM 68 YRS OLD AND NOT IN THE BEST OF HEALTH.
Electrical system, Vehicle speed control, Aug 18, 2015
THE VEHICLE'S TIPM SYSTEM STOPPED WORKED AND THE VEHICLE FAILED TO START. IT WAS REPAIRED AND THIS ISSUE HAS PLAGUED OTHER CHYSLER PRODUCTS. CHRYSLER REFUSED TO OFFER ASSISTANCE IN THE REPAIR.
Power train, Aug 14, 2015
I HAD THE PINION NUT RECALL DONE IN 2014 AND ON 8/5/2015 THE NUT COME LOOSE AGAIN CALLED RAM ABOUT THE BUY BACK AND THEY TOLD ME THAT MY TRUCK WAS NOT A BUY BACK TRUCK BECAUSE IT WAS FIX AND I ASK WHY IT CAN LOOSE AGAIN AND THE DRIVE SHAFT JUST ABOUT FAIL OFF AND JOHN AT RAM SAID NOT IT IS NOT A BUY BACK TRUCK SO WHAT AM I GOING TO DO WITH THIS TRUCK I DONT THINK IT IS A SAFE VEHICLE FOR THE ROAD TO GET SOMEBODY KILLED
Power train, Aug 14, 2015
THE TRUCK NEEDED A TOTAL TRANSMISSION REPLACEMENT WHILE IT WAS FAIRLY NEW. THE VEHICLE STOPPED WITH NO ABILITY TO REVERSE OR DRIVE. I HAVE READ ON FORUMS HOW OTHERS HAD SIMILAR PROBLEMS. WHILE SO MANY OTHER DEFECTS HAVE BEEN UNCOVERED WOULD YOU PLEASE INVESTIGATE THE TRANS PROBLEMS ON THIS MODEL.
Steering, Aug 13, 2015
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED FOR THE SAME FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Power train, Electrical system, Aug 11, 2015
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO VIBRATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE AIR CONDITIONER STOPPED WORKING AND THE VEHICLE DECELERATED TO 5 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000.
Suspension, Aug 11, 2015
VEHICLE IS VERY LOSE FEELS LIKE IT WOULD VERY EASILY SWAY OUT OF CONTROL. THE VEHICLE FALLS UNDER THE MANUFACTURED DATE FOR RECALLS OF STEERING COLUMN AND REAR AXLE ISSUES BUT ACCORDING TO MY DEALER AND CHRYSLER'S WEBSITE MY VIN IS NOT LISTED. FORGIVE ME IF I DON'T TRUST THEM. HOW DO I GET TO THE BOTTOM OF THIS BECAUSE THERE IS SOMETHING WRONG WITH MY SUSPENSION AND THERE ARE MANY MORE POSTS OF THIS SAME ISSUE AT HIGHER SPEEDS.
Steering, Aug 10, 2015
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE MAKING A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
Electrical system, Aug 10, 2015
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT UPON TURNING THE VEHICLE OFF, AN ABNORMAL NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX WAS FAILING. THE TECHNICIAN USED A UNKNOWN PART TO BYPASSED THE SYSTEM. THE VEHICLE WAS REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,634.
Power train, Aug 10, 2015
THE RAM 1500 I PURCHASED NEW WAS SOLD TO ME WITH AN ACTIVE REAR AXLE RECALL IN EFFECT. I WAS TOLD THAT A RECALL ORDER WAS IN PLACE AFTER I PURCHASED THE TRUCK AND THAT THE PARTS FOR THIS RECALL WERE NOT AVAILABLE AND I WOULD RECEIVE NOTIFICATION TO BRING MY TRUCK IN FOR THE RECALL REPAIR ON THE REAR AXLE. I NOTICED A GROWLING TYPE NOISE COMING FROM THE REAR END REPORTED THIS TO THE DEALERSHIP. THEY INFORMED THIS WOULD BE REPAIRED WHEN THE REAR AXLE PARTS ARE INSTALLED. I BROUGHT THE TRUCK BACK FOR THE REPAIR AND THEN RETURNED AT A LATER DATE DUE TO A RECURRING GROWLING NOISE IN WHICH THEY ADDED MORE FLUID.I NOW UNDERSTAND ANOTHER RECALL IS FORTHCOMING TO REPAIR THE SEAL ON THE REAR AXLE BOLT. THIS TRUCK SHOULD NOT OF BEEN SOLD DUE TO THE UNSAFE CONDITION TO ME. FAMILY AND OTHERS. THIS HAS BEEN A PERSISTENT PROBLEM AND SHOULD NOT BE CONSIDERED AS A REMEDIED VEHICLE ESPECIALLY WITH THE UPCOMING RELATED RECALL.I BELIEVE THIS SHOULD BE INCLUDED IN THE BUY BACK DUE TO THE ONGOING PROBLEMS OR RETURN FOR A NEW VEHICLE PURCHASE.
Other or unspecified, Aug 8, 2015
AFTER LEARNING ABOUT THE MASSIVE RECALL/BUY-BACK OF RAM 1500 TRUCKS DUE TO STEERING COLUMN AND REAR AXLE ISSUES, I CALLED MY RAM DEALER IMMEDIATELY. DEALERSHIP STATED THAT THEY NEVER HEARD OF THE $105M RECALL AFFECTING NEARLY 1.5M VEHICLES AND DIRECTED ME TO CALL CHRYSLER CORPORATION. I CALLED SEVERAL OTHER RAM DEALERSHIPS AND THEY STATED THE SAME--CALL CHRYSLER DIRECTLY. CALLED CHRYSLER CORP AND GOT A BUSY SIGNAL. TRIED A DIFFERENT NUMBER AND GOT DISCONNECTED. CALLED A THIRD NUMBER AND GOT DISCONNECTED AGAIN. CALLED THE NEXT DAY AND GOT THE SAME WITH ALL 3 TELEPHONE NUMBERS. I EVEN TRIED TO LOOK UP ANY RECALL INFO ON CHRYSLER'S WEB SITE USING MY VIN, BUT CHRYSLER'S WEB SITE SHOWED ZERO RECALLS FOR MY RAM 1500. IT'S BEEN A WEEK SINCE THIS ALL TOOK PLACE AND CHRYSLER'S WEB SITE STILL SHOWS NO RECALLS EVEN THOUGH THE RECALLS ARE LISTED ON THE NTSB WEB SITE. CANNOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER CORP OR DEALERSHIPS! NTSB SHOULD FINE CHRYSLER ANOTHER $105M!!!
Electrical system, Aug 5, 2015
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT IN ORDER FOR THE VEHICLE TO START, THE VEHICLE NEEDED TO BE SHIFTED FROM PARK TO DRIVER SEVERAL TIMES IN ORDER TO TURN THE KEY INTO THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. MA 09/22/15
Other or unspecified, Aug 5, 2015
AT INTERSTATE SPEEDS TRUCK HAS VIBRATION. THOUGHT MAYBE RIM HAD LOST COUNTER WEIGHT. NOT THE CASE AFTER DOING SOME RESEARCH. I BELIEVE CHRYSLER HAS NOT DONE ALL HOMEWORK ON THE LATEST RECALL WHICH I HAD KNOWN NOTHING ABOUT UNTIL THIS BIG ISSUE WITH THE BUYBACK. OF COURSE MY TRUCK HAS NO RECALLS WHAT SO EVER. MY TRUCK WAS MANUFACTURED IN MARCH 2011. FROM WHAT I HAVE READ RECALL COVERS TRUCKS MANUFACTURED THROUGH DECEMBER 2011. NOT SURE THAT MY TRUCK HAS PINION NUT ISSUES BUT SOUNDS LIKE THE SYMPTOMS. ANYONE OTHER OWNERS RUNNING INTO THIS?
Steering, Suspension, Other or unspecified, Aug 4, 2015
SAFETY RECALL N08 / NHTSA 13V-038 REAR AXLE PINION NUT I HAD MY VEHICLE CALLED IN FOR A RECALL AFTER PURCHASE AT THE END OF 2013. EVER SINCE THEN I HAVE HAD SHAKY AND JERKY STEERING AT TIMES ESPECIALLY AT A HIGHWAY RATE OF SPEED (55-70 MPH). I HAVE NOT TAKEN IT TO THE DEALERSHIP DUE TO FINANCES AND MY WARRANTY IS NO LONER VALID. AFTER READING THE RECALL DETAILS NOW I AM ASSUMING THIS HAS BEEN THE ISSUE. AFTER READING WHAT COULD POSSIBLY HAPPEN DUE TO THIS ISSUE I FEEL UNSAFE DRIVING THE VEHICLE AND NO LONER ALLOW MY 1 YEAR OLD SON IN THE VEHICLE.
Suspension, Aug 4, 2015
WHEN DRIVING OVER 60, THE ENTIRE TRUCK VIOLENTLY SHAKES/WOBBLES/VIBRATES. THIS HAPPENS ANYTIME GOING OVER 60, AND IS NOT CAUSED BY HITTING A BUMP OR SLOPE IN THE ROAD. BEEN TO CHRYSLER NUMEROUS TIMES AND THEY CANNOT FIND A ROOT CAUSE. REPLACED ALL TIRES, ALIGNED, NEW U-JOINTS, NEW ROTORS, STILL IS NOT RESOLVED.
Steering, Suspension, Aug 3, 2015
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Power train, Service brakes, Jul 31, 2015
WE WERE TRAVELING HOME JULY 18TH ON THE INTERSTATE WHEN THE TRUCK STARTED SHAKING AND HE TRIED TO GET OFF THE INTERSTATE ON AN EXIT. THE STEARING MESSED UP AND HE LIKE TO HAVE NOT GOT IT STOPPED BEFORE WE WERE RUNNING OUT OF RAMP. IT' WAS LIGHT NOT HAVING CONTROL OF THE WHEEL OR BRAKES. WHEN WE GOT STOPPED HE OPENED THE HOOD TO SEE IF HE COULD SEE A PROBLEM THERE. HE ALSO WALKED AROUNG THE ENTIRE TRUCK CHECKING TIRES. WE FINALLY DECIDED TO TRY IT AGAIN. WE WERE THEN ONLY ABOUT 60 MILES FROM HOME. WE DROVE SLOWER THE REST OF THE WAY BECAUSE THAT WAS A VERY SCARY THING TO HAVE HAPPEN. OUR GRANDDAUGHTER HAD SOFTBALL PRACTICE WED. NIGHT IN KNOXVILLE TENN. IT WASN'T AS BAD AS AS THE 18TH BUT IT DONE IT A FEW TIMES ON US AGAIN. WE HAUL PRESIOUS CARGO , OUR GRANDDAUGHTERS, IT SCARES US TO DEATH DRIVING WITH THEM IN THA TRUCK. I TALED TO CHRYSLER 3 DAYS AGO AND SHE TOLD ME I WOULD GET AN EMAIL IN A DAY OR 2. SHE ALSO HAS US AN APPOINTMENT TO GET THE BOLT PUT ON ON AUGUST 17TH. BUT OUR CONCERNS ARE IT MAY HAVE MORE DAMAGE BECAUSE OF THE BRAKES AND STEERING DOING THIS. WE ONLY BOUGHT THIS TRUCK ON APRIL 19TH 2015. THE RECALLS ARE FROM 2013. WHY WEREN'T THEY FIXED THEN? THE TRUCK HAD NOT EVEN TURNED OVER 50,00 MILES WHEN WE BOUGHT IT. WE BOUGHT IT BECAUSE IT HAD LOW MILES AND WE WANT A SAFE VEHICLE TO TRAVEL TO HER GAMES AND PRACTICES. NOW WE ARE AFRAID THAT SOMETHING WILL HAPPEN AND THEY MIGHT GET HURT. I TRIED TO CALL THEM AGAIN TODAY, JULY 31ST I WAS ON HOLD FOR OVER 4 HRS.NEVER DID GET A REAL PERSON TO ANSWER.
Service brakes, Jul 29, 2015, crash
TL* THE CONTACT OWNED A 2011 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH ON A HILL, THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE VEHICLE FLIPPED ABOUT ONE HUNDRED YARDS AND CRASHED LANDING UPRIGHT. A POLICE REPORT WAS FILED. THERE WERE TWO UNKNOWN INJURED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Jul 29, 2015
MY 2011 RAM 1500 SUMMARY REPORT SHOWS: "NO RECALL INFORMATION AVAILABLE". THE DEALER EXPLAINS MY TRUCK IS NOT ELIGIBLE FOR THE BUYBACK OFFER. IS THE DEALER CORRECT THAT THE VEHICLE IS NOT PART OF THE FCA BUYBACK OFFER? I TALKED TO A CHRYSLER REP ON 7/28/15 WHO RESEARCHED THIS AND THE RECALL AFFECTS THE 2011 RAM 1500 WITH A 9:25 REAR AXLE AND THAT MY TRUCK HAS A DIFFERENT(?) REAR AXLE. I'M NOT SURE WHAT HE IS TALKING ABOUT. IS A RECALL LETTER REQUIRED? RECALL SUBJECT : REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL , 1 INVESTIGATION(S) REPORT RECEIPT DATE: FEB 06, 2013 NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN POTENTIAL NUMBER OF UNITS AFFECTED: 278,229 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 13 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009-2012 RAM 1500 TRUCKS MANUFACTURED FROM DECEMBER 1, 2009, THROUGH OCTOBER 20, 2011; MODEL YEAR 2009-2011 CONSEQUENCE: IF THE REAR AXLE PINION NUT LOOSENS, THE AXLE CAN LOCK UP AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A VEHICLE CRASH WITH LITTLE WARNING. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A PINION NUT RETAINER, FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 7, 2013. RECALLSINVESTIGATIONS COMPLAINTSSERVICE BULLETINSNHTSA ID'S
Suspension, Jul 29, 2015
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT AXLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT AXLE FRACTURED CAUSING A FAILURE WITH THE 4 WHEEL DRIVE AND THE TRANSFER CASE. THE DEALER STATED THAT THE PART NEEDED WAS NOT AVAILABLE AND THAT THEY WERE WAITING FOR A NEWLY DESIGNED PART TO REMEDY THE FAILURE. THE DEALER WAS NOT ABLE TO PROVIDE THE PART NEEDED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS NOT ABLE TO SUPPLY THE PART TO THE DEALER TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. MA 10/6 UPDATED 12/13/2017*CN
Structure, Jul 28, 2015, crash
I WAS SITTING AT AN ENTRANCE NOT MOVING WHEN A CNN RAIL REPAIR TRUCK JUMPED THE CURB RAN INTO MY DRIVER SIDE FRONT FENDER AND TORE HALF FRONT END PARTS OFF SPUN ME 180 HIT REAR DRIVER SIDE PANEL ON SOME STEEL POSTS WAS INJURED BROKEN COLLAR BONE BROKEN RIBS HIT HEAD OFF DRIVER SIDE WINDOW HAVE WIPLASH NO AIR BAGS WENT OFF AT ALL IN MY TRUCK
Electrical system, Vehicle speed control, Engine, Jul 28, 2015
WHILE DRIVING MY PICKUP TRUCK AT A SPEED OF 30-35 MPH, THE POWER TURNED OFF AND THE SPEED DECREASED AT A FAST RATE. LUCKILY, I WAS ABLE TO PULL INTO A BUSINESS TO TURN MY IGNITION TO "OFF" AND TURN MY VEHICLE BACK ON. I DID NOT HAVE ACCESS TO ANY ELECTRICAL EQUIPMENT IN MY VEHICLE. THIS HAS HAPPENED FOUR TIMES IN THE LAST 2 MONTHS.
Steering, Other or unspecified, Jul 27, 2015
PURCHASED TRUCK 2/7/15. NOTICED IT DRIFTED AND PULLED. TOOK TRUCK BACK FOR SERVICE TWICE. WAS TOLD BOTH TIMES THE ALIGNMENT WAS WITHIN FACTORY SPEC. THE SECOND TIME I WAS TOLD IT WAS DUE TO DIFFERENT TIRE TREAD DEPTHS. THE TIRES WERE BRAND NEW, INSTALLED BY THE DEALERSHIP. NOW STILL THE TRUCK FEELS VERY UNSTABLE ON THE ROAD, CONSTANTLY WEAVING LEFT TO RIGHT. WHEN HITTING A BUMP IN THE ROAD IT FEELS AS IF THE FRONT END IS COMING APART. MY TRUCK WAS EVIDENTLY PART OF THE "AXEL RECALL" WHICH IS NOW PART OF THIS LARGE FIASCO REQUIRING THE TRUCK BE BOUGHT BACK FROM ME BUT I CANNOT GET A HOLD OF FIAT CHRYSLER AUTOMOTIVE FOR MORE INFORMATION.
Electrical system, Fuel/propulsion system, Jul 27, 2015
I HAVE A 2011 RAM 1500 BIG HORN 4X4 WITH THE 5.7 HEMI MOTOR. PRIOR TO DATE MENTIONED I HAVE BEEN EXPERIENCING TROUBLE STARTING IT. ON THE DATE SPECIFIED I WAS DRIVING 70 MPH ON HIGHWAY WHEN MOTOR DIED AND LOST CONTROL OF VEHICLE. ALMOST CAUSING A MAJOR ACCIDENT WITH THE MOTORISTS AROUND ME. I ALSO NEARLY AVOIDED AN OVERPASS AND ALMOST WAS REAR ENDED. TOOK TO DEALERSHIP TO CHECK AND WAS TOLD WAS FUEL PUMP. I REFUSED SERVICE DUE TO EXCESSIVE COST TO REPLACE. I DID MY OWN TEST AND FOUND MY FUEL PUMP RELAY TO BE DEFECTIVE WITCH CANNOT BE REPLACED BECAUSE IT IS PART OF THE TIPM. CHRYSLER WILL NOT REPLACE
Electrical system, Engine, Fuel/propulsion system, Jul 24, 2015
VEHICLE LOST POWER IN TRAFFIC, UNABLE TO USE HAZARD LIGHTS. TOWED TO MECHANIC INFORMED THE TIPM NEEDS TO BE REPLACED. THIS TIES IN WITH AN EARLIER REPAIR INVOLVING THE FUEL PUMP THAT WAS CONTINUOUSLY RUNNING.