2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints: steering
47 reports, newest first. Show all
Steering, Other or unspecified, Service brakes, Mar 13, 2025
On my way home. Going through in town (slow)traffic all of sudden I notice I had no power steering & no brakes, no please pull out , I noticed if I keep my rpm about 1500, I would get a little power steering & brakes back!, 4 miles to get home , I drove home slowly What happened was I lost my serpentine belt tensioner!!! .MY MAIN Purpose, for my truck is to toe my fifth wheel RV!!, I live in the north west of US, LIKE! in the mountains!! Terrified that it won’t happen again!️
Steering, Electrical system, Air bags, Sep 9, 2024
Driver warning light came for airbag, yes it could be if deployed, no dealer has confirmed (but looked up recall # 15V459000), called molar said no recall on my vehicle…., no one else looked at vehicles book says to immediately take to dealer, yes warning light on follow book info and it appeared 9/8/24
Steering, Electrical system, Engine, Jan 13, 2024
2012 Dodge Ram 1500 5.7 liter HEMI Completely shut down turned off losing ALL power I was 9n the freeway with my kids that was the first time my power steering doesn't work at all when this happens happens about 8 to 12 times a week and to make things better if I hit a bump truck shuts down also I t'' can be driving along and all my indicator light come on everything starts beeping and my wipers go crazy it's like my truck is possessed it's unbelievably dangerous and a major inconvenience I'm late for work kids late for school
Steering, Electrical system, Service brakes, Sep 14, 2023
The brakes don’t work well. The steering sucks And had death wobble.
Steering, Aug 23, 2023
The contact owns a 2012 Ram 1500. The contact stated while driving at various speeds, the steering wheel made a low winding sound. The vehicle lost power steering functionality without warning. The contact pulled over and restarted the vehicle to regain power steering functionality. The failure occurred 3 times. The contact stated that her spouse replaced the power steering pump. The contact learned that the power steering pump was already replaced once before purchasing the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 34,000.
Steering, Electrical system, Engine, Sep 25, 2022
Intermittent fault from the TIPM module. When slowing to a stop, or slowing to make a turn, the engine dies without warning resulting in loss of power steering and operability while in traffic. The only indication that the engine has died is the tachometer reads 0 RPM, loss of power steering, and the excelerator becomes inoperable. The radio, headlights, and A/C stay on during this. Coming to a complete stop and putting the truck into park (P) and turning the ignition to OFF and then restarting the truck resolves the problem, but on the highway this is EXTREMELY DANGEROUS. This has been diagnosed as an intermittent fault derived from a faulty TIPM module and involves multiple RAM 1500, 2500, 3500 owners. Various issues of similar nature reported to dealerships and on forums.
Steering, Service brakes, Engine, Dec 10, 2021
Exiting the freeway the truck vibrated and shut off going 55 mph, no brakes, no power steering going into a curve. I managed to keep it on the road and had it Towed to nearest dealership where they were able to diagnose the problem immediately and I was told that this is a know problem with this truck. $6000 to fix, contacted Ram customer service and a very rude woman put the dealership on the line and berated them for claiming there was an issue while explaining that it is completely normal for an engine to blow at 130k miles regardless of maintenance and as it’s out of warranty they were not responsible. “Normal” for an engine to blow, absolutely ridiculous and someone could have died. There are now 533 cases of this happening and Ram refuses to address it.
Steering, Jan 6, 2021
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE HER SON WAS DRIVING 25 MPH, HE HEARD AN ABNORMAL SOUND AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER STATED WHILE EXAMINING THE VEHICLE, HE SAW THE FRONT DRIVER'S SIDE TIE ROD DETACHED FROM THE VEHICLE. THE CONTACT STATED THE DRIVER WAS ABLE TO MEND THE TIE ROD AND DRIVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER MOREHART MURPHY REGIONAL AUTO CENTER (31 PARKER AVE, DURANGO, CO 81303, (970) 247-2121) AND MADE THE DEALER AWARE OF THE FAILURE. THE CONTACT STATED HER SON REPAIRED THE FRONT DRIVER SIDE TIE ROD AND STEERING LINKAGE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,00.
Steering, Electrical system, Service brakes, May 16, 2019
AS I WAS DRIVING ABOUT 40 MPH, AND APPROACHING THE CURVES ON THE ROAD AHEAD OF ME, I LOST CONTROL OF MY VEHICLE BECAUSE I HAD NO POWER STEERING, GAS, OR BRAKES. ALL GAUGES DROPPED TO 0 AND I HAD TO COAST TO BE ABLE TO STOP. HAD I MADE IT TO THE CURVES, BY VEHICLE WOULD OF CRASHED OFF THE SIDE OF ROAD. APPARENTLY THE PCM WENT BAD. THIS IS NOT A PART THAT SHOULD EVER GO BAD. THIS PART MALFUNCTION COULD OF KILLED ME OR SOMEONE ELSE. NONETHELESS IT WAS ALSO $1303, TOWING FEES, AND 5 DAYS OF CAR RENTAL. THIS IS ABSOLUTELY UNACCEPTABLE AND I DON'T WANT THIS TO HAPPEN TO ANOTHER DRIVER. THERE SHOULD BE A RECALL OF THIS PART. I NOW HAVE A FEAR WHEN I DRIVE THE TRUCK I HAVE ALWAYS LOVED.
Steering, Apr 2, 2019, crash
2012 DODGE RAM. CONSUMER WRITES IN REGARDS TO LOSS OF POWER STEERING WHILE DRIVING. *LD *TR
Steering, Electrical system, Electronic stability control (ESC), Jan 16, 2019
TAKATA RECALL HAVE A PROBLEM WITH THE IGNITION MODULE ON MY RAM 1500 2012 WILL START SOMETIMES WHEN IT WANTS TO AND GOING DOWN THE ROAD I HIT A BUMP TRUCK LOOSES COMPLETE POWER. IT IS VERY DANGEROUS GOING 60 MILES A HOUR DOWN THE ROAD AND LOSE OF ALL POWER NO CONTROL OF THE TRUCK WHATSOEVER, ESPECIALLY AT NIGHT COMING AROUND A CURVE AND HIT A BUMP LIGHTS TURN OFF NO POWER STEERING TO THE TRUCK COULD HAVE BEEN KILLED VERY DANGEROUS SITUATION I THINK NEEDS TO BE ADDRESSED BEFORE I DO END UP DIEING FOR A SIMPLE RECALL ON ALL THE TRUCK AND CARS THAT HAVE THE SAME PROBLEM AND THERE ARE PLENTY OF PEOPLE WITH THE SAME PROBLEM NEEDS TO BE ADDRESSED BEFORE SOMETHING BAD HAPPENES THANK YOU
Steering, Power train, Jun 13, 2018
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 70 MPH, THE DRIVESHAFT DISLODGED FROM THE VEHICLE AND CAUSED THE REAR WHEELS TO SEIZE. AS A RESULT, THE VEHICLE SLID DOWN THE HIGHWAY AND OFF TO THE SHOULDER. THE VEHICLE WAS TOWED TO PATRIOT DODGE (2499 MARYLAND HWY, OAKLAND, MD 21550), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A CALL BACK TO SEE IF THEY COULD ASSIST WITH THE REPAIR FEES. THE FAILURE MILEAGE WAS 69,000.
Steering, Service brakes, May 5, 2018
GOING SLOW AROUND MTN CURVE AND LOST BRAKES AND STEERING.
Steering, Electrical system, Electronic stability control (ESC), Feb 12, 2018
I WILL BE DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN I LOSE POWER AND THE TRUCK DIES. WHEN THAT HAPPENS I LOSE CONTROL OF THE STEERING WHEEL AND IT IS VERY DIFFICULT TO PULL OVER TO SAFETY.THIS HAPPENS OFTEN AND AT ANYTIME NO MATTER IF I'M ON A CITY STREET OR HIGHWAY. IT SEEMS TO HAVE AN EFFECT ON MY IGNITION AND 4-WHEEL DRIVE
Steering, Suspension, Feb 9, 2018
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE REAR OF THE VEHICLE. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR AXLE DETACHED INDEPENDENTLY. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE PINION NUT DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THEY DID NOT GO BY CARFAX INFORMATION, AND THE VEHICLE WAS FROM CANADA AND COULD NOT SERVICED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. *TT *TR
Steering, Electrical system, Sep 25, 2017
DRIVING MAKE A TURN AND IT JUST TURNS OFF AND THE STEERING LOCKS ! TURN BACK ON WHEN IN NEUTRAL ARE PARK. AND START UP AND MAY NOT DO IT FOR A WEEK AND DO IT AGAIN.
Steering, Electrical system, Service brakes, Jul 13, 2017, crash
I HAVE HAD MY VEHICLE TO LOSE ALL POWER (POWER STEERING, ANTI LOCK BRAKES, AND SEATBELT FUNCTION) DUE TO A BAG IGNITION SWITCH. THIS HAPPENED WHILE DRIVING 70 MPH DOWN THE INTERSTATE. I NOTICED ALL MY DASH LIGHT CAME ON AND MY VEHICLE HAD COMPLETELY POWERED OFF LEAVING ME WITH NO POWER STEERING AND NO ANTI LOCK BRAKES. LUCKILY I WAS ON STRAIGHT ENOUGH ROAD TO ONLY RUN OFF THE ROAD ONCE I SLOWED DOWN. IAFTER HITTING A DITCH I NOTICED MY SEATBELT DID NOT LOCK CAUSING ME TO SLIGHTLY BUMP MY HEAD. I WASN'T HURT BUT THIS HAS TO BE A ISSUE. IT HAS WORKED PROPERLY SINCE THEN BUT DID THE SAME THING ON A LATER DATE WHILE DRIVING IN TOWN.
Steering, Suspension, Electrical system, May 16, 2017
MY VEHICLE IS COVERED UNDER THE SETTLEMENT IMPOSED AGAINST FIAT CHRYSLER TO OFFER BUYBACK OPTION TO OWNER BASED ON PURCHASE PRICE MINUS REASONABLE DEPRECIATION. HOWEVER, MY DEALER, FIAT CHRYSLER, BUYBACK HOTLINES, AND EVERYONE I HAVE CONTACTED ARE PASSING THE BUCK AND NO ONE SEEMS TO KNOW ANYTHING ABOUT THIS BUYBACK PROGRAM. I HAVE BEEN WORKING ON THIS FOR 18 MONTHS. I AM ABOUT TO GO MEET WITH A SERVICE DEPT. MANAGER THIS MORNING, AFTER RECEIVING MORE IGNORANCE AND "I DON'T KNOW ANYTHING ABOUT IT'S" YESTERDAY. FRUSTRATING. THERE ARE STEERING ISSUES, ELECTRICAL ISSUES, AND POWER TRAIN CONCERNS., AND IF SOMEONE GETS HURT IN THE MEANTIME WHILE I AM HAVING TO NAVIGATE THIS MESS, I WILL OWN FIAT CHRYSLER, NHTSA, AND WILL TAKE OVER THE BUYBACK NUMBER AND TURN IT INTO A PIZZA DELIVERY CALL CENTER. THANK YOU
Steering, Mar 25, 2017
DRIVING AT HIGHWAY SPEEDS, HIT A BUMP WHILE IN A CURVE, THE FRONT END SUDDENLY JUMPS OVER/WOBBLES. NEARLY CROSSED INTO THE NEXT LANE SEVERAL TIMES. THIS WAS ON I-20 EAST BOUND BETWEEN 285 AND 75/85. SEVERAL CURVES WITH RUTS/BUMPS IN THE MIDDLE OF THEM.
Steering, Fuel system, Diesel, Air bags, Engine, May 12, 2016
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 15V459000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Apr 23, 2016, crash
THE DEALERSHIP INFORMED ME OF A RECALL THAT THEY DID NOT HAVE THE PARTS IN TO REPLACE THE PARTS DEFECTIVE. SHE MADE ME AN APPOINTMENT TO RETURN AND HAVE IT DONE IN ABOUT A WEEK. THE FOLLOWING WEEK I RECEIVED A CALL FROM HER STATING THAT THE PARTS HAD NOT CAME IN. SHE HAD LAUGHED ABOUT NOT BEING ABLE TO GET PARTS SHE HAD BEEN ORDERING. TOLD ME SHE WOULD CALL ME WHEN SHE GOT THEM IN. NEVER TELLING ME THE SERIOUSNESS OF THE RECALL. THAT IT WAS FATALLY DANGEROUS TO DRIVE. I RECEIVED DOCUMENTATION FOR THE RECALL AND CALLED TO SEE WHAT WOULD BE DONE TO REMEDY IT. WAS GUARANTEED TO BE ABLE TO DRIVE IT SINCE THEY COULD ONLY PUT ME IN ANOTHER VEHICLE IF THEY WERE GOING TO BE REQUIRED TO KEEP IT OVERNIGHT. I HAD A WRECK THE FOLLOWING WEEK. LOST CONTROL COMING HOME EASTER. I AM 100% DISABLED AND HANDICAPPED FROM A DEBILITATING SPINAL DISEASE. I THOUGHT THE POWER STEERING WAS GOING OUT FROM A WRECK I HAD THE END OF DECEMBER. I HAD MY REPAIR WORK DONE AT THE SAME BODY SHOP. THEY ASSURED ME THE HOSES AND PUMP WERE REPLACED BUT IT DRIVES LIKE IT HAS NO POWER STEERING. KEEP IN MIND I'M A WIDOW TO AN ACTIVE DUTY HUSBAND I LOST. MOTHER OF 2. THE DEALERSHIP ASSURED ME SO I PUT MY TRUST INTO THEM. I NOW HAVE A VEHICLE THAT'S HAD EXTENSIVE DAMAGE IT WILL NEVER BE RIGHT. I'M COMPLETELY DEVASTATED.
Steering, Dec 1, 2015
STEERING WHEEL HARNESS.
Steering, Nov 4, 2015
I RECEIVED A NOTICE OF RECALL FOR "STEERING WHEEL WIRE HARNESS ON YOUR VEHICLE MAY BECOME CHAFFED BY THE DRIVER AIRBAG MODULE RETAINER SPRING ENDS." I MADE AN APPOINTMENT WITH THE DEALER TO TAKE IT IN FOR REPAIR BUT WHEN I ARRIVED, THEY DECLINED SAYING THEY "WERE TOO BUSY UNLESS I WANT TO WAIT FOR 4-5 HOURS." I HAD AN APPOINTMENT THAT THEY SET! I REQUESTED THEM TO CALL ME TO RESCHEDULE BUT I HAVE NOT HEARD FROM THEM.
Steering, Air bags, Fuel/propulsion system, Oct 27, 2015
RECEIVED RECALL NOTICE THAT A STEERING WHEEL HARNESS COULD RUB AND DEPLOY THE AIRBAG AT ANY TIME. I TOOK THE TRUCK TO HOLLYWOOD CHRYSLER HOLLYWOOD FL AND THEY REPAIRED AND RETURNED. WHEN I ARRIVED AND FOR THE PRECEDING MONTHS PRIOR MY "FUEL ECONOMY DISPLAY" INDICATED MY AVERAGE MILEAGE WAS 15.8 GALLONS PER MILE REASONABLY WITHIN THE SPECS FOR THIS VEHICLE. FOLLOWING THE WIRING HARNESS REPAIR THE DISPLAY NOW (AND FOR MORE THAN 2 WEEKS ) REPORTS 11.8 MPG. SOMEHOW THE REPAIR ALTERED THE FUEL USAGE OF THE VEHICLE. THE DEALER CHECKED AND SAID NOTHING WAS WRONG. BUT MY MILEAGE HAS GONE FROM 15.8 TO 11.8. I'M NOT DRIVING DIFFERENTLY. I'M LOSING 30% OF MY GAS AND THE VEHICLE IS NOW UNDER ADVERTISED SPECS OF 14/20 MPG THERE IS AN ISSUE THEY DON'T WANT TO DISCUSS. CAN THE NHTSA CONTACT OTHER OWNERS WITH THIS REPAIR AND VERIFY? CAN YOU HELP? THANKS
Steering, Power train, Wheels, Sep 15, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 20 MPH IN 4 WHEEL DRIVE, THE STEERING COLUMN AND WHEELS VIBRATED AND MADE AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE USUALLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE CONTACT BELIEVED THE SYMPTOMS WERE RELATED TO NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), BUT THE VIN WAS EXCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 18,000.