2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: electrical system
158 reports, newest first. Show all
Power train, Electrical system, Nov 15, 2017, crash
I PUT MY TRUCK IN PARK ON THE ELECTRONIC TRANSMISSION CONTROL WITH ENGINE RUNNING WALKED AWAY ABOUT 20 YARDS WHEN THE TRUCK STARTED ROLLING I TRIED TO RUN AFTER IT BUT ONLY GOT MYSELF HURT AND THE TRUCK TOOK OUT A MAILBOX AND FENCE.THESE ELECTRONIC TRANSMISSION SHIFTERS ARE NOT TO BE TRUSTED. IM NOW AFRAID OF IT ITS NOT TO BE TRUSTED I ALWAYS MAKE SURE THE EMERGENCY BRAKE IS ON.I WAS LUCKY WHEN IT ROLLED ACROSS THE ROAD IT DID NOT HIT ANOTHER CAR
Electrical system, Nov 6, 2017, crash
MY TRUCK WAS IDLING IN PARK WITH BRAKE ON. MY TRUCK JUMPED OUT OF PARK INTO DRIVE AND RAN INTO A TREE WITH NO BODY IN DRIVERS SEAT.
Electrical system, Exterior lighting, Other or unspecified, Oct 11, 2017
ONE DAY LAST WEEK I WOKE UP AND MY LEFT REAR STEERING WHEEL CONTROL BUTTON STOPPED FUNCTIONING. (TURNS THE RADIO STATION TUNING DOWN) ALSO THE HIGH MOUNTED REVERSE LIGHTS DO NOT WORK WHEN IN REVERSE. I ALSO HAD A BLOWN HIGH MOUNTED REAR BRAKE LIGHT BULB OUT WHICH WAS REPLACED. HORN WORKS NO CHECK ENGINE LIGHT. I HAVE NOT TAKEN IT TO DO TO DIAGNOSTIC COST.
Electrical system, Oct 5, 2017
UCONNECT STEREO HEATER CONTROL THE SCREEN FREEZES UP AFTER AN UPDATE WAS DONE
Electrical system, Sep 21, 2017
2015 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL APPOINTMENT. *LD THE CONSUMER STATED THE DEALER MADE IT DIFFICULT TO SCHEDULE AN RECALL REPAIR APPOINTMENT. THE CONSUMER SCHEDULED AN APPOINTMENT WITH A DIFFERENT DEALER. UPDATED 09/21/2017*JS
Electrical system, Aug 17, 2017, crash
MY RAM TRUCK WAS PARKED IN MY DRIVEWAY. I WENT OUT AND STARTED MY TRUCK, WENT BACK INSIDE THE HOUSE TO GATHER MY THINGS APPROXIMATELY 2-3 MINUTES. WHEN I CAME BACK OUT TO MY DRIVEWAY MY TRUCK HAD STARTED TO ROLL DOWN THE DRIVEWAY AND ENDED UP CRASHING INTO MY NEIGHBORS FENCE. THE TRUCK WAS IN PARK WHEN STARTED AND SOMEHOW CAME OUT OF GEAR OR HAD A COMPUTER FAILURE ON THE ROTARY SHIFT KNOB. THE DIAL INDICATOR WAS STILL IN PARK WHEN I ENTERED THE VEHICLE AFTER THE ROLL AWAY.
Electrical system, Engine, Jun 26, 2017
HAS STALLED WHILE DRIVING 2 TIMES IN THE LAST WEEK. THE FIRST TIME THE RADIO AND DASH CLUSTER STOPPED WORKING THEN THE TRUCK ENGINE SHUT OFF DOING 80 DOWN THE HIGHWAY. THE SECOND TIME IT WAS JUST THE ENGINE THAT SHUT OFF DOING 60 MPH ON A 2 LANE ROAD
Power train, Electrical system, Engine, Apr 16, 2017, fire
APRIL 14, 2017 MY HUSBAND WAS HEADING EAST ON I-20 IN THE TYLER, TEXAS AREA LOCATED IN SMITH COUNTY TEXAS.APPROACHING HIS TURN OFF AT HWY 14. WHEN EXITING ON THE RAMP HE NOTICED SMOKE COMING FROM THE BACK OF THE TRUCK. HE LOOKED AND THE SERVICE ENGINE LIGHT WAS ON AND HE BEGAN LOSING POWER. HE WAS ABLE TO PULL TO A LARGE PARKING AREA AWAY FROM OTHERS. HE GOT OUT OF THE VEHICLE AND APPROACHED THE HOOD WHEN HE NOTICED FLAMES COMING FROM THE ENGINE. HE BACKED AWAY FROM THE VEHICLE AT THAT TIME AND CALLED 911. OUR VEHICLE IS NOT A TOTAL LOSS. LAST FALL WE HAD TO REPLACE THE ENTIRE FUEL SYSTEM $6500 WHEN THE VEHICLE HAD LESS THAN 20,000 MILES ON IT. NOW AT LITTLE OVER 30,000 MILES IT'S A TOTAL LOSS. I HAVE CONTACTED CHRSYLER AND THEY ARE SUPPOSE TO SEND INSPECTORS TO SEE IF THEY CAN DETERMINE THE CAUSE. INSURANCE INSPECTORS ARE ALSO COMING THIS WEEK TOO. I'VE READ A LOT OF NEGATIVES FOR THIS TRUCK AND SAW THERE WAS A RECALL FOR 4X2'S FOR WIRING ISSUES THAT COULD SHORT AND CAUSE A FIRE. OUR TRUCK WAS A LONE STAR 4X4 AND NOT UNDER THIS RECALL. I THINK THESE VEHICLES NEED TO BE LOOKED AT HARDER!! TOO MANY ISSUES FROM TOO MANY OWNERS.
Electrical system, Other or unspecified, Mar 23, 2017, fire
WE WHERE STOPPED AT A RED LIGHT THE CONSOLE DISPLAY SAID TO PLACE THE VEHICLE INTO PARK. THE DASHBOARD THEN LOST POWER AND SMOKE STARTED TO COME OUT FROM UNDER THE HOOD IT WAS A LIGHT GRAY AT FIRST BUT QUICKLY CHANGED TO BROWN AND THE FLAMES WHERE COMING OUT. I HAD JUST ENOUGH TIME TO GET OUT AND GET MY 6YR OLD SON OUT OF HIS CAR SEAT AND THEN CALL 911. WITHIN A COUPLE OF MINUTES THE ENGINE WAS IN FLAMES.
Electrical system, Jan 11, 2017
THE HEADLAMPS ARE TOO DIM, CAN'T SEE AT NIGHT. ALL THE TIME
Electrical system, Dec 29, 2016
WHILE BOTH DRIVING, ACCELERATING, STOPPED, STARTING, SLOWING AND PARKED, THE ELECTRICAL COMPONENTS SPECIFICALLY THE LIGHTS THAT ILLUMINATE THE DASH BOARD ON THE RPM AND SPEEDOMETER GAUGES, START BLINKING (LIKE A STROBE) WHICH IS A HUGE DISTRACTION. THE ONLY REMEDY IS TO TURN THE DASHBOARD LIGHTS ALL THE WAY UP, TO WHERE THEY SHOULD BE WHILE DRIVING DURING DAYTIME CONDITIONS. THIS CAUSES A HUGE DISTRACTION SINCE THE INTERIOR IS FULLY ILLUMINATED ON DARK ROADS. DUE TO THE HORRIBLE RAM DESIGN OF THE HEADLIGHTS WHICH DON'T PROJECT ANYTHING, THIS IS A HUGE PROBLEM TRYING TO NAVIGATE ROADWAYS WITH EITHER THE BLINKING DASHBOARD OR THE LIGHTS ALL THE WAY UP. *TR
Electrical system, Structure, Other or unspecified, Nov 3, 2016
TRUCK HAD A LEAK BEHIND THE DASH WHICH COULDN'T BE REPAIRED AFTER MULTIPLE ATTEMPTS. MOISTURE WITHIN THE CAB OF THE TRUCK HAS CAUSED ANYTHING METAL IN THE CAB TO RUST AND HAS ALSO AFFECTED SOME ELECTRICAL COMPONENTS. I NOTICED THE LEAK MORE WHILE THE TRUCK WAS STATIONARY DURING HEAVY RAINS/SNOW. LEAK WAS NOTICED IN OR AROUND 11/2015 AND CONFIRMED IN 1/2016 AND IS NOW ASSUMINGLY REPAIRED. RUST IS A MAJOR CONCERN ALONG WITH MOISTURE THAT MAY HAVE AN AFFECT ON ELECTRICAL COMPONENTS OF THE VEHICLE.
Electrical system, Oct 20, 2016
I HAVE A 2015 DODGE RAM 1500 EXPRESS, I'VE HAD MECHANICAL ISSUE WITH THE TRUCK FROM THE VERY START OF OWNING THE TRUCK. THE BIGGEST AND LONGEST LASTING ISSUE HAS BEEN WITH THE KEY FOB GETTING STUCK IN THE TRUCK. THE ISSUE HAS BEEN THAT THE TRUCK ISN'T TELLING ITSELF THAT THE IS IN PARK SO IT WONT RELEASE MY KEY. THIS CAUSES ME TO HAVE TO TURN THE TRUCK ON AND OFF SEVERAL TIMES MOVE THE TRUCK AND SHIFT BACK INTO PAR BEFORE IT WILL RELEASE THE KEY. THE DEALERSHIP HAS SEEN THIS PROBLEM HAPPEN IN PERSON BUT THEN TELLS ME THEY DON'T KNOW WHAT IS CAUSING IT. SO THEY REPLACE SOME RANDOM PART HOPING IT WILL FIX THE ISSUE. THIS ISSUE HAS BEEN GOING ON SINCE 03/2016 AND HAS REQUIRED THE TRUCK TO BE IN AND OUT OF THE SHOP FOR DAYS AND WEEKS. DODGE HAS BEEN UNABLE TO FIX THIS SAFETY ISSUE. I'VE CONTACTED DODGE CUSTOMER CARE TWICE OPENED TWO CUSTOMER CARE TICKETS AND ALL I HEAR FROM DODGE IS TAKE IT BACK TO SHOP SO THEY CAN LOOK AT IT. I'VE HAD CLOSE TO SEVEN DIFFERENT ITEMS REPLACED ON THE TRUCK AND HAVE TO SPEND MY OFF DAYS DRIVING BACK AND WORTH TO THE DEALERSHIP OVER THE PAST SEVEN MONTHS. I'VE BEEN SPEAKING WITH DODGE CUSTOMER CARE SINCE 05/2016 TRYING TO GET THIS FIXED BUT THEY DON'T SEEM WILLING OR CARE TO GET THE TRUCK FIXED. THEIR ANSWER IS THEY CANT DUPLICATE THE ISSUE SO THEY CANT FIGURE OUT WHAT THE PROBLEM IS. THIS IS A SAFETY ISSUE THAT I'VE SHOWN VIDEOS, RECORDED EVERY TIME THE KEY GETS STUCK BY NO ONE SEEMS TO CARE, DODGE DOESN'T SEEM TO CONCERNED WITH FIXING MY ISSUE. WHEN MY "CUSTOMER CARE" REP CALLS ME FROM DODGE SHE DOESN'T EVEN KNOW WHERE MY TRUCK IS. I HAVE DETAILED RECORDS OF EVERY TIME THE KEY HAS GOTTEN STUCK, I'VE DROPPED MY TRUCK OFF AT THE DEALERSHIP, OR I'VE SPOKEN TO SOMEONE REGARDING Y TRUCK. I JUST WANT MY TRUCK FIXED. *TR
Electrical system, Exterior lighting, Oct 5, 2016
THIS VEHICLE WAS LEASED FROM MID COUNTRY CHRYSLER DODGE JEEP ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE FAILED TO START AND JUMPER CABLES WERE REQUIRED TO START THE ENGINE. VEHICLE OPERATOR IS CURRENTLY DELIVERING THE VEHICLE TO THE MID COUNTY DEALERSHIP FOR REPAIRS. THE OPERATOR REPORTS THAT THE ELECTRICAL SYSTEM IS ERRATIC - THE SPEEDOMETER IS NOT WORKING, THE TACHOMETER IS NOT WORKING, THE ODOMETER IS NOT WORKING, INDICATOR PANEL LIGHTS ARE FLICKERING, AND SEAT BELT ALERT SYSTEM IS TURNING ON WITHOUT CAUSE. MECHANICS REPORT WILL BE PROVIDED AS IT BECOMES AVAILABLE. WHILE THIS IS THE FIRST MALFUNCTION ON THIS PARTICULAR VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN BEING 2016 MODELS AND ONE 2015. BATTERY AND ELECTRICAL SYSTEM FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Power train, Electrical system, Structure, Engine, Aug 17, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE ENGINE STALLED WITHOUT WARNING AND ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE ECU SENSOR AND TRANSMISSION PCU SENSOR FAILED. IN ADDITION, THE VEHICLE EXPERIENCED NUMEROUS ELECTRICAL FAILURES WITH THE HEADLIGHTS AND THE INSTRUMENT PANEL ELECTRICAL SENSOR SYSTEM. THE FRONT FRAME ALSO SEPARATED DUE TO DEFECTIVE BOLTS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,240.
Electrical system, Aug 8, 2016
SIMILAR TO THE 2012-2013 DODGE DURANGOS RECAL THAT INVOLVED THE TIPM AND FUEL PUMP RELAY. MY 2015 RAM 1500 BEGAN TO NOT START AS IF IT WASN'T GETTING ENOUGH FUEL WITH LONG CRANK TIMES THAT HAVE ONLY GOTTEN WORSE OVER THE PAST FEW WEEKS. THE LAST WEEK, I NOTICED A GASOLINE SMELL AFTER EACH OCCURENCE. TODAY (2016-08-08) IS HAS GOTTEN TO POINT THAT I NEVER KNOW IF THE TRUCK WILL START. I HAVE BROUGHT INTO MY DEALER TODAY AND THE SERVICE TECH MENTION THAT THIS SOUNDED LIKE THE "DURANGO" RECALL ISSUE. I AM ASKING THAT YOU EXTEND THE 2012-2013 JEEP/DURANGO TO 2015 RAM 1500'S. I KNOW THE PETITION WAS DENIED BUT I'M ASKING THAT YOU RE-EVALUATE CUSTOMER COMPLAINTS. NHTSA RECALL NO. : 15V-115 - DOESN'T START ON FIRST TRY. HEAVY SMELL OF FUEL.
Electrical system, May 18, 2016, crash
I LEFT THE TRUCK RUNNING WHILE IN A STORE, I CAME OUT TO SEE IT ROLLED FORWARD INTO A BUILDING WHILE I WAS IN THE STORE AND TRUCK WAS IN PARK ( OR AT LEAST I THOUGHT) THIS CAUSED $1800 IN DAMAGES LESS THEN A MONTH LATER WHILE THE TRUCK WAS RUNNING AND IN PARK IT COMPLETELY DIED AND HAD TO TOWED BACK TO DEALER. THEY SAID THEY FOUND A LOOSE CONNECTION IN THE DASH
Electrical system, Other or unspecified, Electronic stability control (ESC), May 7, 2016, crash
ON 2-24-16, AN ACCIDENT WITH THE VEHICLE HAPPENED DURING WHICH THE DRIVER HAD NO CONTROL OF THE VEHICLE. PER THE POLICE REPORT, VEHICLE WAS PARKED IN A PARKING SPACE FACING SOUTHWEST. UNOCCUPIED VEHICLE BACKED UP FROM ITS PARKING POSITION IN THE NORTHEAST DIRECTION COLLIDING WITH A BUILDING COLUMN. THE REAR BUMPER OF THE VEHICLE COLLIDED WITH A BLOCK COLUMN CAUSING CEMENT BLOCKS TO BE KNOCKED OUT OF POSITION. THERE WERE NO INJURIES ON THE SCENE. DRIVER LEFT THE VEHICLE IN PARK, TURNED OFF THE IGNITION TO THE VEHICLE, EXITED THE VEHICLE AND LCOKED IT WITH THE KEYS IN HIS POCKET. HE THEN ENTERED A STORE.AND APPROX. 15 MINUTES LATER, SECURITY LOCATED HIM AND INFORMED HIM THAT THE VEHICLE HAD BACKED INTO THEIR BUILDING JUMPING A CURB AND ACCELERATING. DRIVER ADVISED THAT HE HAD THE KEY FOB IN HIS POCKET TEH WHOLE TIME. HE STATED THE VEHICLE COULD NOT BE CRANKED AND WOULD AUTOMATICALLY SHUT OFF IF HE WAS A CERTAIN DISTANCE AWAY FROM THE VEHICLE. HE ADVISED HE DID NOT KNOW HOW THE VEHICLE CRANKED, TRAVELED IN REVERSE AND THEN COLLIDED WITH THE BUILDING. HE ADVISED THAT SOMEONE TOLD HIM THE VEHICLE'S REVERSE LIGHTS WERE ACTIVATED WHEN THEY OBSERVED THE CRASH. SECURITY VIDEO WAS OBTAINED AND A POLICE REPORT WAS FILED. LATER HE LEARNED THAT THERE HAD BEEN SIMILAR INCIDENTS FOR SIMILAR VEHICLES AND CONTACTED CHRYSLER. ON MARCH 17, 2016 OWNER OF THE VEHICLE RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FCA US LLC) STATING THAT THE COMPANY DOES NOT BELIEVE THAT IT WAS DUE TO A MANUFACTURING RESPONSIBILITY. HOWEVER, UPON FURTHER RESEARCH, INFORMATION SHOWS THAT A RECALL WAS ISSUED FOR WHAT MAY HAVE CAUSED THE PROBLEM. ON AUGUST 14, 2015 CHRYSELR ISSUED A RECALL FOR RADIO SOFTWARE SECURITY VULNERABILITES. OWNER DOES NOT KNOW IF THE DEALERSHIP HAD SERVICED THE VEHICLE FOR THE ISSUE.
Electrical system, Apr 27, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM). THE CONTACT CALLED MORE THAN TWO DEALERS AND THEY WERE NOT ABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A DATE THAT THE PARTS MAY BE PROVIDED TO THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Vehicle speed control, Apr 4, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED AND VARIOUS WARNING INDICATORS FLASHED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD FROM THE MIDDLE LANE OF A MAJOR HIGHWAY. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER FOR DIAGNOSTIC TESTING. IN ADDITION, THE VENT CONTROLS FAILED TO WORK FOR THE AIR CONDITIONER AND HEATING WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Electrical system, Feb 22, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V799000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 04/07/16*LJ THE CONSUMER STATED THE TRANSMISSION AND ENGINE LIGHT ILLUMINATED. UPDATED 04/14/16. *JB
Electrical system, Structure, Feb 15, 2016
ORIGINAL COMPLAINT FOR THE FIRST TIME THIS HAPPENED WAS FILED WITH THE NHTSC ON 9/10/2015. THIS IS THE SECOND IDENTICAL INCIDENT. ON 2/14/16 MY KNEE HIT THE IGNITION KEY AND THE IGNITION TURNED OFF WHILE TRAVELING AT 55 MPH. I LOST ALL ENGINE, BRAKE AND STEERING POWER AND COASTED OFF ROAD WITHOUT AN ACCIDENT. THE LOCATION AND OPERATION OF THE IGNITION KEY AND IGNITION SWITCH WILL EVENTUALLY CAUSE A CRASH AND FATALITY LIKE WHAT HAPPENED WITH THE SIMILAR GM / CHEVY IGNITION PROBLEM. I REPORTED THIS TO MY DEALER, RAM HQ CUSTOMER CARE AND YOU (NHTSC) IN SEPT 2015 AND GOT NO RESPONSE FROM ANY OF YOU AND NO ONE SEEMED TO CARE. I ALSO CONTACTED LIEFF CABRASER LAW FIRM IN SAN FRANCISCO THE FIRST TIME IT HAPPENED ON 9/10/2015 AND GAVE THEM A HEADS UP THAT THIS DEFECT WILL EVENTUALLY RESULT IN A CRASH AND/OR FATALITY AND THEY ARE ON NOTICE AND PREPARED TO SUE AS SOON AS THIS ISSUE KILLS SOMEONE. LIEFF CABRASER LAW FIRM SPECIALIZES IN THESE TYPES OF DEFECTS AND HAS SUCCESSFULLY SUED SEVERAL AUTOMOBILE MANUFACTURERS FOR NEGLIGENCE.
Power train, Electrical system, Engine, Feb 14, 2016
FOLLOW-UP TO COMPLAINT NUMBERS: 10809870 & 10818694, 2015 RAM 1500 LARAMIE LIMITED 4X4 COMPONENT PART OR SYSTEM THAT CAUSED THE SAFETY RISK - UNKNOWN I TOOK DELIVERY OF MY TRUCK FROM THE SERVICE CENTER ON 01/20/2016. THE BODY CONTROL MODULE WAS REPLACED. ON 02/14/2016, MY WIFE AND I WERE HEADED OUT FOR VALENTINES DINNER AND I STARTED MY TRUCK IN THE GARAGE. THE TRUCK SUDDENLY WENT DEAD ELECTRONICALLY AND ENGINE-WISE AGAIN, IN THE GARAGE. AGAIN, THE TRUCK COULD NOT BE RESTARTED AND AGAIN NOTHING WORKED. THANKFULLY, WE NEVER GOT A CHANCE TO DRIVE OUT OF THE GARAGE AND THERE WAS NO SAFETY CONCERN. MY TRUCK WILL BE TOWED BACK TO THE DEALERSHIP AGAIN TOMORROW.
Power train, Electrical system, Engine, Jan 7, 2016
FOLLOW-UP TO COMPLAINT NUMBER: 10809870 2015 RAM 1500 LARAMIE LIMITED 4X4 COMPONENT PART OR SYSTEM THAT CAUSED THE SAFETY RISK - UNKNOWN I TOOK DELIVERY OF MY TRUCK FROM THE SERVICE CENTER ON 12/18/2015. THE IGNITION SWITCH AND THE RECEIVER HUB WERE REPLACED. ON 12/26/2015, MY WIFE AND I WERE ON DATE-NIGHT HEADED TO A LOCAL BOWLING ALLEY WHEN MY TRUCK WENT DEAD ELECTRONICALLY AND ENGINE-WISE AGAIN. AGAIN, THE TRUCK COULD NOT BE RESTARTED AND AGAIN NOTHING WORKED. THANKFULLY, WE WERE JUST DRIVING IN THE PARKING LOT NEAR THE BOWLING ALLEY AND THERE WAS NO SAFETY CONCERNS. MY TRUCK IS NOW AT THE DEALERSHIP AGAIN.
Electrical system, Engine, Dec 31, 2015
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE CLEANED AND THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 36,000.