2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: engine
392 reports, newest first. Show all
Engine, Mar 22, 2018
TRUCK HAS ECODIESEL ENGINE. HAD IT IN FOR ROUGH IDLE BUT COULD NOT FIND THE CAUSE. AT 42141 MILES DRIVING ON THE HIGHWAY AND THE EGR VALVE WENT OUT. THIS CAUSED THE TRUCK TO GO INTO LIMP MODE. THIS VALVE WAS NOT COVERED BY THE POWER TRAIN, EMISSIONS OR EXTEND WARRANTY. RAM WOULD NOT HELP EVEN THOUGH HAD IT IN BEFORE
Vehicle speed control, Engine, Mar 7, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE BACKING OUT OF THE GARAGE, THE CONTACT PLACED THE GEAR SHIFTER IN DRIVE. THE CONTACT SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE ACCELERATED AT RAPID SPEED. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE; HOWEVER, WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE CONTINUED TO REV. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, BUT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED AT 7 MPH. THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED. THE CONTACT CALLED YORK DODGE CHRYSLER JEEP RAM AT (928) 433-3925 (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301) WHERE A DIAGNOSTIC APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING DAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,300.
Power train, Engine, Feb 5, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE JERKED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED THE NUMBER ON THE NOTICE AND THE REPRESENTATIVE CALLED MOSS BROS CHRYSLER (27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555). THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST COULD BE PERFORMED AT A COST. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED THAT THE REQUEST WOULD HAVE TO BE ESCALATED, BUT THERE WAS NO SPECIFIC TIME PERIOD FOR A RESPONSE. THE CONTACT INQUIRED ABOUT THE ARRIVAL DATE AND WAS INFORMED THAT IT WAS UNKNOWN. THE VIN WAS UNKNOWN.
Electrical system, Engine, Jan 28, 2018
I BOUGHT MY 2015 RAM 1500 ON NOVEMBER 27, 2017. THE TRUCK LOOKED AS THOUGH IT HAD BEEN VERY WELL MAINTAINED AND TAKEN CARE OF. THE FIRST OR SECOND WEEK IN DECEMBER A CHECK ENGINE LIGHT CAME ON AS I WAS PULLING IN MY NEIGHBORHOOD. IT TURNED OUT TO BE A FUEL PUMP SENSOR WHICH THE DEALERSHIP REPLACED. NOW AFTER A MONTH AND A HALF LATER, ANOTHER CHECK ENGINE LIGHT HAS CAME ON WHILE PARKING AT A RESTAURANT. 3 CODES HAVE SHOWN UP FOR THIS CEL. THEY ARE P26AB, P26A7, AND P2681. THESE CODES HAVE SOMETHING TO DO WITH THE ENGINE COOLANT BYPASS VALVE CONTROL. AFTER ONLY AN HOUR OF SITTING IN MY DRIVEWAY THE FOLLOWING DAY THERE WAS A HUGE RAINBOW COLORED LEAK ON THE ASPHALT AND FLUID SETTLING AND DRIPPING FROM THE BOTTOM OF THE TRANSMISSION. I HAVE TAKEN VERY GOOD CARE OF THIS TRUCK SINCE I PURCHASED IT. IT IS JUST AS CLEAN AS THE DAY I TOOK IT OFF THE LOT. I AM WORRIED THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS TRUCK NOW AND THAT THE DEALERSHIP WILL TRY AND TAKE ADVANTAGE OF ME AND THE FACT THAT THE WARRANTY WAS ONLY FOR 30 DAYS BECAUSE WHEN I PURCHASED IT THE VEHICLE WAS USED AND HAD 72000 MILES ON IT. THIS IS MY FIRST DODGE RAM TRUCK I HAVE EVER OWNED AND SO FAR I AM VERY DISAPPOINTED IN THE RELIABILITY. I WILL BE TAKING IT TO THE DEALERSHIP ONE DAY THIS WEEK WHEN I CAN GET OFF OF WORK. HOPEFULLY THEY DON'T TRY TO "PULL ONE OVER" ON ME. ATTACHED IS THE LEAK IN MY DRIVEWAY AFTER AN HOUR OF BEING PARKED.
Engine and engine cooling, Dec 20, 2017
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL TICKING NOISE COMING FROM THE ENGINE. AFTER DRIVING THE VEHICLE FOR A WHILE, THE NOISE LESSENED BUT NEVER WENT AWAY. THE VEHICLE WAS TAKEN TO ANCIRA CHRYSLER JEEP DODGE RAM (10807 W INTERSTATE 10, SAN ANTONIO, TX 78230, (888) 992-3393) WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD BOLTS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO CONCERNED THAT WITH THE EXHAUST MANIFOLD BOLTS BEING FRACTURED, THERE WAS A POSSIBILITY OF EXHAUST GASES BEING DISPERSED INTO THE ATMOSPHERE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT
Engine, Dec 18, 2017
WHEN IN MOTION, CHECK ENGINE LIGHT ILLUMINATES WITH "CHECK ELECTRONIC THROTTLE CONTROL" MESSAGE. VEHICLE ENTERS "LIMP" MODE AND WON'T ACCELERATE PROPERLY BECOMING A HAZARD TO OTHER TRAFFIC. THE OBD CODE RECEIVED IS P0299 - TURBO UNDERBOOST. THIS IS A RECURRING ISSUE.
Engine, Nov 5, 2017
ELECTRONIC THROTTLE CONTROL MALFUNCTION(LIGHTNING BOLT), LOW POWER. WAS TOLD 1.5 WEEKS FOR APPOINTMENT. 1 WEEK LATER 'DPF 100% FULL, SEE DEALER'. DEALER DID FORCED REGEN, CLEARED CODES, BACK TO NORMAL. I NEVER RECEIVED ANY WARNINGS ABOUT DPF BECOMING FULL. NO EARLY REGEN NOTIFICATION.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 29, 2017
P0299 UNDER BOOST CODES. AFTER BEING THROWN INTO LIMP MODE AND ALMOST GETTING ME AND MY FAMILY KILLED I GOT MY DODGE ECODIESEL TO THE DEALERSHIP. SAID ITS A SOFTWARE ISSUE AND THERE IS NO FIX. WAS TOLD TO THAT ITS FINE AFTER THEY JUST CLEARED THE ENGINE LIGHT. GREAT CUSTOMER SERVICE!! JUST SEND THEM BACK OUT IN THE DEATH TRAP.
Engine, Oct 12, 2017, fire
TL* THE CONTACT OWNS A 2015 RAM 1500 ECO DIESEL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE ENGINE CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SKINNER AND DAMULIS, 3144 US-20, RICHFIELD SPRINGS, NY 13439) WHERE IT WAS DETERMINED THAT THERE WAS NO MANUFACTURER DEFECT. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONFIRMED THAT THERE WAS NO MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
Engine, Oct 5, 2017
EXHAUST FUMES FILL CABIN: 2015 4X4 ECODIESEL. WHEN DRIVING IN SLOW TRAFFIC SPEEDS OF LESS THAN 30 MPH OR STOPPED, THE CABIN BECOMES FILLED WITH EXHAUST FUMES. THIS APPEARS TO BE COMING IN THROUGH THE VENTILATION SYSTEM, AS IT IS QUITE NOTICEABLE WHEN IT IS BLOWING DIRECTLY IN YOUR FACE. IT HAS BECOME PROGRESSIVELY WORSE AND STRONGER OVER TIME. WHILE THE TRUCK IS MOVING AT NORMAL HIGHWAY SPEEDS IT IS NOT NOTICED, OR AT LEAST AS COMPARED TO WHAT IS NOTICED WHEN AT LOWER SPEEDS OR WHEN STOPPED. THE FUMES CONTINUE TO INCREASE AND BECOME QUITE HEAVY WHILE OPERATING AT THE SLOWER SPEEDS OR STOPPED. THIS ISSUE HAS BEEN ADDRESSED IN A RECALL (R04) FOR 2014 AND 2015 RAM 4X2 ECODIESELS BUT NOT IN RAM 4X4 ECODIESELS AS OF 10/5/17.
Engine, Oct 2, 2017, fire
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT CAUGHT FIRE AND BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
Power train, Other or unspecified, Engine, Sep 28, 2017
TO WHOM IT MAY CONCERN, I OWN A 2015 RAM 1500 BIG HORN CREW CAB WITH 8 SPEED (8HP70) TRANSMISSION. THE TRUCK INTERMITENTLY ISSUES CHECK ENGINE LIGHT AND GOES AWAY A FEW TIMES THROUGH OUT THE DAY AND OR WILL STAY OFF. OBDII CODE P1D8C IS STORED CURRENTLY IN THE CAR. THIS IS THE CODE THAT SAYS (PARKING PRAWL SELONOID IN OPEN POSITION) THIS IS CLOSE IF NOT THE SAME ISSUE IN 8HP70 TRANSMISSION IN OTHER VEHICLES OF OTHER YEARS THAT HAVE BEEN RECALLED. THIS IS A SAFETY ISSUE BECAUSE ONE DAY I WOULDN'T KNOW IF THE TRUCK IS ACTUALLY IN PARK MECHANICALLY OR NOT. CURRENTLY I HAVE NOT SEEN A RECALL FOR MY CURRENT YEAR MODEL TRUCK BUT BRINGING IT TO YOUR ATTENTION AS THERE ARE SAME OR SIMILAR RECALLS FOR THE SAME TRANSMISSION IN OTHER MODELS. CHECK ENGINE LIGHT HAS BEEN ON WHEN IN MOTION AND ALSO WHEN PARKED, SOMETIMES IT'LL GO AWAY BOTH WHILE MOVING OR PARKED.
Engine, Aug 30, 2017
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE WENT INTO IDLE MODE AND STALLED. THE LIGHTING BOLT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEPHENS AUTO CENTER (104 STEPHENS ST, DANVILLE, WV 25053) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000.
Engine, Jul 19, 2017
I OWN A 2015 DODGE ECODIESEL AND IT HAS NOW ACTUALLY SHUT DOWN WHILE DRIVING TWICE, BOTH TIMES PLACING US IN GREAT DANGER. THE FIRST TIME MY HUSBAND WAS DRIVING ON THE HIGHWAY. WE TOOK IT TO THE DEALERSHIP AND THEY HAD TO CALL IN THEIR "HEAD ENGINEERS" TO FIGURE OUT THE PROBLEM. AFTER SEVERAL DAYS, THEY FINALLY IDENTIFIED THAT THE TRUCK NEEDED MANY (I THINK THEY QUOTED AROUND 20) SOFTWARE UPDATES. HOWEVER, WE NEVER GOT NOTICE THAT THE TRUCK NEEDED THESE UPDATES AND/OR THAT IF IT DIDN'T GET THESE UPDATES THAT IT COULD JUST STOP WORKING AT ANY TIME. THE SECOND TIME THAT THIS HAPPENED, I WAS DRIVING THE TRUCK LATER AT NIGHT (AWAY FROM HOME) WITH 2 SMALL CHILDREN IN THE CAR AND THE TRUCK SHUT DOWN BEFORE I WAS ABLE TO FIND SOMEWHERE TO PULL OVER ON A COUNTY ROAD WITH NO SHOULDER. WE RECENTLY HAD A FAMILY KILLED IN COLLIN COUNTY DUE TO A VEHICLE SLOWING AND A DRIVER BEHIND COLLIDING INTO THE VEHICLE AT A HIGH RATE OF SPEED, SO YOU CAN SEE HOW THIS HAS ME EVEN MORE TERRIFIED THAT WE HAVE A VEHICLE THAT DOES THIS WITHOUT OUR CONTROL. I AM APPALLED THAT DODGE IS ABLE TO PUT A VEHICLE ON THE ROAD THAT CAN JUST SHUT DOWN FOR NO GOOD REASON PUTTING PEOPLE IN GRAVE DANGER. THE CHECK ENGINE LIGHT IS NOW ON IN THE TRUCK DESPITE IT SEEMINGLY WORKING OKAY, FOR NOW. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY ARE NOW SAYING THAT BECAUSE WE ARE SLIGHTLY OVER MILES THAT THE WARRANTY MAY NOT COVER THE FIX TO WHATEVER IS ALL OF THE SUDDEN WRONG WITH A 2 YEAR OLD VEHICLE. AGAIN, HOW IS DODGE ALLOWED TO USE THIS SOFTWARE THAT REQUIRES UPDATES (EVEN THOUGH THEY DO NOT NOTIFY DRIVERS) THAT IS ACTUALLY SHUTTING DOWN VEHICLES? WHAT IS THE SOFTWARE ACTUALLY DOING?I FEEL THAT DODGE SHOULD PROVIDE A GUARANTEE THAT THIS TRUCK WILL NEVER DO THIS AGAIN, BUT I DON'T KNOW HOW THAT IS EVEN POSSIBLE. I WOULD LIKE ANSWERS FROM DODGE ASAP.
Other or unspecified, Engine, Jun 29, 2017
WHILE DRIVING THE TRUCK THERE WAS A THUMP SOUND WHICH CAUSE THE TRUCK TO STALL CAUSING TRUCK TO SLOW DOWN INSTANTLAY. HOWEVER IT DOES THIS FOR A FEW SECONDS THEN IT WILL ACCELERATE AND CONTINUE ON DRLIVING. THIS HAS HAPPENED SEVERAL TIMES EVEN AFTER TAKING IT TO THE DEALERSHIP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT IT HAS NO CERTAIN SPEED THAT IT WILL DO IT. IT JUST HAPPENS RANDOMLY WITH NO SPECIFIC SPEED WHEN IT HAPPENS. IT HAPPENED ON THE INTERSTATE AND ON A REGULAR HIGHWAY ROAD THERE WAS A DIFFERENCE IN SPEED EACH TIME.
Electrical system, Engine, Jun 26, 2017
HAS STALLED WHILE DRIVING 2 TIMES IN THE LAST WEEK. THE FIRST TIME THE RADIO AND DASH CLUSTER STOPPED WORKING THEN THE TRUCK ENGINE SHUT OFF DOING 80 DOWN THE HIGHWAY. THE SECOND TIME IT WAS JUST THE ENGINE THAT SHUT OFF DOING 60 MPH ON A 2 LANE ROAD
Engine, Fuel/propulsion system, Jun 20, 2017
ECO DIESEL ENGINE HAS BEEN SERVICED THREE TIMES FOR "ELECTRONIC THROTTLE CONTROL" FAILURE. ONCE IDIOT LIGHT COMES ON TRUCK LOSES ALL POWER. CURRENTLY IN DEALERSHIP TO BE SERVICED AND I'M BEING TOLD THAT CHRYSLER IS UNAWARE OF A CURRENT FIX. THE FIRST TIME IN WAS TOLD THAT A HOSE HAD TO BE REPLACED. SECOND TIME THAT IT WAS A PROGRAMMING UPDATE, NOW THEY DON'T KNOW.
Power train, Electrical system, Engine, Apr 16, 2017, fire
APRIL 14, 2017 MY HUSBAND WAS HEADING EAST ON I-20 IN THE TYLER, TEXAS AREA LOCATED IN SMITH COUNTY TEXAS.APPROACHING HIS TURN OFF AT HWY 14. WHEN EXITING ON THE RAMP HE NOTICED SMOKE COMING FROM THE BACK OF THE TRUCK. HE LOOKED AND THE SERVICE ENGINE LIGHT WAS ON AND HE BEGAN LOSING POWER. HE WAS ABLE TO PULL TO A LARGE PARKING AREA AWAY FROM OTHERS. HE GOT OUT OF THE VEHICLE AND APPROACHED THE HOOD WHEN HE NOTICED FLAMES COMING FROM THE ENGINE. HE BACKED AWAY FROM THE VEHICLE AT THAT TIME AND CALLED 911. OUR VEHICLE IS NOT A TOTAL LOSS. LAST FALL WE HAD TO REPLACE THE ENTIRE FUEL SYSTEM $6500 WHEN THE VEHICLE HAD LESS THAN 20,000 MILES ON IT. NOW AT LITTLE OVER 30,000 MILES IT'S A TOTAL LOSS. I HAVE CONTACTED CHRSYLER AND THEY ARE SUPPOSE TO SEND INSPECTORS TO SEE IF THEY CAN DETERMINE THE CAUSE. INSURANCE INSPECTORS ARE ALSO COMING THIS WEEK TOO. I'VE READ A LOT OF NEGATIVES FOR THIS TRUCK AND SAW THERE WAS A RECALL FOR 4X2'S FOR WIRING ISSUES THAT COULD SHORT AND CAUSE A FIRE. OUR TRUCK WAS A LONE STAR 4X4 AND NOT UNDER THIS RECALL. I THINK THESE VEHICLES NEED TO BE LOOKED AT HARDER!! TOO MANY ISSUES FROM TOO MANY OWNERS.
Engine, Mar 17, 2017
"TAKATA RECALL" RAM 1500 ; 2015 YEAR. I THINK HAVE A MANUFACTURE DIFFECT . AFTER 6 MONTH OF DRIVING RAM 1500 , LIGHT IS ON " CHECK ENGINE" TRACK STILL HAVE MANUFACTURE WARRANTY, I' BE BEEN THREE TIMES AT SERVICE THEY DIDN'T FIXED IT.MY FRIEND HAVE SAME PROBLEM WITH RAM 3500 ;2015YEAR. IS THERE ANY BODY HAVE SAME PROBLEM?
Vehicle speed control, Service brakes, Engine, Jan 18, 2017, crash
PLEASE SEE COMPLAINT I SENT TO CHRYSLER WITH DOCUMENTS. YOUR LIST BEFORE ONLY LET ME SELECT 4 TOPICS THAT I WAS HAVING ISSUES WITH. *TR
Engine, Fuel/propulsion system, Dec 3, 2016
WHILE PULLING INTO TRAFFIC THE TRUCK SUDDENLY STOPPED WITHOUT ANY WARNING, I LOST MY POWER STEERING, POWER BRAKES AS WELL AS THE ABILITY TO HAVE POWER TO THE ENGINE. I TRIED TO START THE DIESEL ENGINE, BUT THE STARTER JUST TRIED STARTING IT FOR APPROX. 20 SECONDS, I DID NOT HAVE THE ABILITY TO TURN STARTER OFF SINCE IT IS A PUSH BUTTON START AND IT FINALLY TIMED OUT. I WAITED APPROX 5 MIN. AND WAS ABLE TO GET IT RESTARTED, THE CHECK ENGINE LIGHT CAME ON AND I DROVE IT TO THE DEALER. THE MILEAGE WAS APPROX. 36,100 MILES. I HAD TO KEEP MY FINGERS CROSSED HOPING IT WOULD NOT DIE ON ME AS I DROVE ABOUT 5 MILES TO THE DEALER. MY GREATEST CONCERN IS THE SAFETY ISSUE OF COMPLETE LOSS OF POWER AND WHAT MAY HAPPEN IF YOU WERE ON A HILL OR GOING AROUND A SHARP TURN WHERE THE STEERING AND BRAKES SYSTEMS WOULD NOT OPERATE PROPERLY. MY TRUCK HAS AN ECODIESEL ENGINE. THE DEALER TOLD ME THE TRUCK HA DMULTIPLE PROBLEM CODES ON THE COMPUTER ANALYSIS. THEY TOLD ME THE PROBLEM WAS CAUSED BY LOOSE PINS IN A CONNECTOR AND A LOOSE GROUND WIRE. I NEVER HAD ANY PROBLEM LIKE THIS AND THE SUDDENNESS OF THIS PROBLEM WAS SCARY.
Engine, Oct 2, 2016
AT 24300 MILES THE ENGINE BEGAN VIBRATING VERY HARD AND THEN QUIT. AFTER CHECKING THE OIL, IT WAS GOOD, I CREPT THE TRUCK TO A CONVENIENCE STORE AND CALLED AAA. TOWED VEHICLE TO NEAREST CHRYSLER DEALERSHIP. THEY DID NOT HAVE ENOUGH CERTIFIED TECHS TO FIX MY TRUCK WITHOUT IT BEING AT DEALER FOR 2 MONTHS. SERVICE MGR CALLED AROUND AND FOUND A DEALER WHO COULD REPAIR TRUCK. METAL PIECES INCLUDING BEARINGS WERE FOUND IN THE OIL PAN. CHRYSLER REPLACED THE ENGINE UNDER WARRANTY. NO EXPLANATION WAS GIVEN AND WHEN ASKED IF THE PROBLEM HAS BEEN FIXED ON THE NEW ENGINE RECEIVED NO ANSWER. I DO NOT KNOW WHAT CAUSED THE ENGINE FAILER OR WHETHER RAM HAS FIXED THIS EVER OCCURRING AGAIN.
Engine, Sep 17, 2016
EVENT: ON SEPTEMBER 7TH AT APPROXIMATELY 07:16PM MY WIFE AND I WERE DRIVING ON HWY 380 AT MILEPOST 44 IN A REMOTE PART OF NEW MEXICO BETWEEN ROSWELL AND SAN ANTONIO. OUR SPEED WAS APPROXIMATELY 70 MPH. WE HAD BEEN TRAVELING FOR 6 DAYS AND APPROXIMATELY 2000 MILES BETWEEN VANCOUVER, WA AND THE LOCATION THE ENGINE FAILED. THE ENGINE ON MY 2015 RAM ECODIESEL BEGAN MAKING A GROANING SOUND. NO WARNING LIGHTS APPEARED ON MY DASH AND WITHIN MINUTES THE SOUND BECAME LOUDER AND THE ENGINE WAS HAVING DIFFICULTY. FINALLY, THERE WAS A LOUD "BANG" AND THE ENGINE LOST POWER. AGAIN, NO WARNING LIGHTS AND NO INDICATION OF WHAT WAS HAPPENING. ONCE THE CAR ROLLED TO A STOP A "LOW OIL PRESSURE" LIGHT FINALLY APPEARED ON THE PANEL. THE TRUCK WAS INOPERABLE AND CAME TO A REST IMPEDING TRAFFIC.I PULLED THE OIL DIPSTICK AND TOOK THREE READINGS AND THE OIL RESERVOIR WAS FULL. WE PUSHED THE UCONNECT "ASSIST" BUTTON AND A TOW TRUCK WAS SUMMONED. WE WERE TOWED TO SIERRA BLANCA RAM DEALERSHIP IN RUIDOSO, NEW MEXICO. AFTER THE DEALERSHIP INSPECTED THE ENGINE THEY DISCOVERED THE NUMBER 5 CYLINDER HAD EXPLODED AND CRACKED THE ENGINE BLOCK IN THE PROCESS. THE MECHANIC TOLD US THE ENGINE WOULD NEED TO BE REPLACED. THE DEALERSHIP CALLED CHRYSLER WARRANTY AND AS OF 09.17.16 WE STILL HAVE NO ANSWER FROM CHRYSLER ON WHETHER THEY WILL APPROVE A NEW ENGINE. THE MECHANIC HAS TOLD ME SEVERAL TIMES OVER THE PAST WEEK THAT CHRYSLER WILL NOT APPROVE REPLACEMENT OF A NEW ENGINE UNTIL SEVERAL MORE "PICTURES AND DOCUMENTATION" CAN BE SUBMITTED. THIS, DESPITE THE DEALERSHIP RECOMMENDATION THAT WE NEED A FULL ENGINE REPLACEMENT IMMEDIATELY AND THERE IS NO OTHER OPTION THAN A FULL ENGINE REPLACEMENT.
Power train, Other or unspecified, Engine, Sep 16, 2016
VEHICLE CHECK ENGINE LIGHT CAME ON, TOOK TO DEALER WHO NOTICED BLACK SLUDGE IN COOLANT. I WAS TOLD IT WOULDN'T BE UNDER WARRANTY AND SOMEONE HAD SABOTAGED TRUCK. I TOLD THEM IT LOOKED LIKE OIL IN COOLANT AND THAT'S EXACTLY WHAT IT WAS. FAULTY OIL COOLER LED TO OIL IN EVERY PART THAT ENGINE COOLANT ENCOMPASSES. THIS LEADS TO THE TRUCK OVERHEATING VERY QUICKLY AT TIMES. POSSIBILITY OF COOLANT IN THE ENGINE BLACK AS WELL, THEY CANNOT PROVE OTHERWISE WHICH COULD LEAD TO CRACKED ENGINE BLOCKS. MY TRUCK HAS BEEN IN THE SHOP FOR APPROX 75 DAYS AND THEY HAVE REPLACED NUMEROUS PARTS WITH NO REMEDY TO THE CHECK ENGINE LIGHT CONTINUING TO COME ON. VEHICLE WAS IN MOTION WHEN LIGHT ORIGINALLY CAME ON. IT'S NOW BEEN TO TWO DIFFERENT DEALERS AND I HAVE RESEARCHED AND DISCOVERED HUNDREDS OF OTHER CASES. THIS IS A FAULTY OIL COOLER IN 2014-2017 MODELS OF THE DODGE ECO DIESEL 1500 PICKUP. FCA PUT ME OFF FOR WEEKS SAYING THEY WOULD CALL ME AND NEVER WOULD, THE DEALERSHIP REFUSED TO GIVE ME PAPERWORK DETAILING THE PROCESS AND FCA COULD NOT REACH THE DEALERSHIP FOR WEEKS. THIS TRUCK HAS AN ISSUE THAT CHRYSLER NEEDS TO ADDRESS.
Engine, Sep 15, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE LOST ACCELERATION AND THE MESSAGES "NO OIL PRESSURE", "THE LAST OIL CHANGE WAS DONE AT 40,000 MILES" APPEARED. THE VEHICLE WAS COASTED OVER TO THE SHOULDER AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METALLIC CHIPS WERE FOUND IN THE OIL. THE VEHICLE REQUIRED A NEW ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,400.