2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: engine
392 reports, newest first. Show all
Engine, Engine and engine cooling, Dec 4, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving at undisclosed speeds, the engine warning light illuminated. While driving at an undisclosed speed, the vehicle was difficult to steer. The vehicle went into LIMP Mode, and lost motive power. The contact was able to veer to the side of the road where the vehicle stalled. The vehicle was taken to the local dealer, where it was diagnosed that the intake manifold and toner wheel needed to be replaced. The mechanic informed the contact that there was no fuel pressure. The crankshaft position speed sensor magnet sensor had delaminated. The DTC code: P0336-00 was displayed. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 133,000.
Power train, Engine, Nov 12, 2024
Subject: Complaint Regarding Camshaft and Lifter Failure in 2015 Ram 1500 5.7L V8 To Whom It May Concern, I am writing to formally submit a complaint regarding the camshaft and lifter failure in my 2015 Ram 1500 5.7L V8, which has only 141,000 miles. This issue began as a faint ticking sound—known commonly as the “Hemi tick”—and has progressively worsened, leading to severe internal engine damage. Now, I am faced with the need for a complete engine replacement. The “Hemi tick” is a widely recognized issue that often starts with a minor noise but is known to develop into serious mechanical failure in Hemi engines. Despite its prevalence, this issue is frequently dismissed until it causes significant and costly engine damage. In my situation, what began as a ticking noise has led to camshaft and lifter failure, which I now understand is a recurring defect in these vehicles. This situation presents a major safety concern. With these parts deteriorating from what appears to be a design flaw, there is a high risk of sudden engine failure while driving. The failure of the camshaft and lifters can lead to immediate loss of power, which could leave drivers stranded or in dangerous situations on highways and busy roads. Additionally, sudden engine failure at higher speeds could lead to loss of vehicle control, endangering not only the driver and passengers but also other motorists. I recently experienced this firsthand. Luckily, my family and I, were able to maintain control and get to safety. I believe that this widespread defect requires attention to ensure the safety of those on the road. I respectfully request that the NHTSA investigate the durability and reliability of the camshaft and lifters in Dodge Ram vehicles with Hemi engines and take appropriate action to address this safety risk. Thank you for your attention to this matter. I trust that the NHTSA will act in the best interest of all drivers affected by this issue.
Electrical system, Air bags, Engine, Oct 31, 2024
Air bad for rear seat warning light. I can’t drive with my kids in vehicle. Erratic fuel issues stalling bad computer gives faulty reading. Cause me to get in necessary maintenance. Suspension issues always shakes on highway.
Electrical system, Service brakes, Engine, Oct 15, 2024
ABS Modular is malfunctioning and recommended to be replaced. I have been waiting 1.5 years for this part and continue to be told it’s not available. My check engine light continues to be on and my car does not function as it should. The part is identified as needing to be fixed but no parts available. I’ve called multiple states and made over 100 calls over the year. I am stuck with a car not functioning correctly and told by RAM that I just need to wait. Thousands of people are waiting for this part I am told and other years have been recalled but not my year somehow. This is dangerous and my hands are tied. I am putting my family in danger daily driving or am out 20+k on a vehicle I can’t drive. This is ridiculous and not a decision I thought I’d have to make with a well known company like Ram.
Vehicle speed control, Engine, Oct 15, 2024
Dear NHTSA, I am writing to express my disappointment regarding my experience with my 2015 Ram 1500 EcoDiesel, particularly in relation to unresolved recalls and inadequate service from dealerships. Last year, I began experiencing significant issues with my truck, ultimately leading me to Southern Motors in Springfield. They diagnosed the problem as needing a new engine, which was concerning. However, my vehicle also had outstanding recalls, including one for the fuel pump, which I was informed they did not address and ended up being the issue with the engine in the first place but instead they informed me I would need to pay for a new engine roughly $20k. I then took my truck to Hayes Dodge Ram Jeep Chrysler in Gainesville, Georgia. While they did perform the recall for the fuel pump, I was charged $400 to update the system—an action I believed should have been covered under the recall. After this service, my truck continues to run poorly and still displays check engine lights related to a crankshaft sensor, which I understand is also under recall (number X94). This issue has not been addressed, further compounding my frustration. Given the circumstances, I am deeply concerned about the effectiveness of the recall process and the service I received. I would appreciate your investigation into this matter, as it not only affects my vehicle but potentially other consumers who may be facing similar issues with Ram trucks. Thank you for your attention to this matter. I hope to see improvements in the handling of recalls and service quality from dealerships.
Vehicle speed control, Engine, Oct 11, 2024
The contact owns a 2015 RAM 1500. The contact stated that while driving on multiple occasions at various speeds the vehicle lost power. A " Service Electronic Throttle Control" message appeared. The check engine warning light was also illuminated. The vehicle was taken to a dealer where it was diagnosed that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Electrical system, Engine, Oct 8, 2024
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 30 MPH, the check engine warning light was illuminated. The contact stated that the vehicle stalled. The contact was able to stop and had the vehicle jumpstarted. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the battery needed to be replaced. The contact advised the mechanic that the check engine warning light was illuminated for almost one year prior to the failure. The vehicle was repaired; however, the check engine warning light had been illuminated. The contact called a dealer who advised the contact to bring the vehicle to the dealer for a diagnostic test to be performed. The contact had not taken the vehicle to a dealer, and the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 64,545.
Engine and engine cooling, Oct 8, 2024
The contact owns a 2015 Ram 1500. The contact stated that while at a stop light, the engine suddenly stalled, and the vehicle would not immediately restart. During the failure, the message "Service Throttle Control" was displayed, and the check engine warning light was illuminated. The vehicle was later taken to the local dealer who diagnosed that the crankshaft position sensor tone wheel had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was previously serviced under NHTSA Campaign Number: 20V475000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 109,000. The VIN was invalid.
Engine, Fuel/propulsion system, Oct 7, 2024
22V-406 high pressure fuel pump ("HPFP") safty recall not completed as of Oct 7th 2024 vehicle had unexpected loss of motive power 20V-475 loss of crankshaft position I have loss of crankshaft position resulted in engine stall, as well as loss of the ability to restart the engine 19V-757 Exhaust Gas Recirculation (EGR) i have Coolant loss, coolant color Turing brown/black, major build up of soot buildup in intake manifold and EGR. Driving and vehicle lost all power fuel light came on, throttle control light came on, low oil light came on, speed dropped to 5mph when I was doing 55mph. Was able to coast vehicle off the road almost getting hit from behind by a semi truck. Dodge Dealership sold me truck November 2023 and said there was NO safty recalls open or uncompleted. But as I am now finding out the recall for the high pressure fuel pump was infact OPEN and uncompleted dealership even singed a document stating this vehicle has no recalls. Dealership says recalls 20V-475 and 19V-757 have already been done but getting the same issues as to why the recalls where issued. Now my vehicle has been at the dealership for a month and has yet to even be looked at and the dealership and Dodge refuse to provide a loaner vehicle and tell me to go rent one. I can't afford to rent a car it's over $300 a week without rental car insurance. I'm on limited income disabled veteran I have attempted to contact dodge ram corporate office and only get people that are overseas at a call center that provide no help and refuse to have someone at dodge ram corporate contact me Would provide photos of everything but unable to get the vehicle due to its in the back yard of the dealership.
Engine and engine cooling, Oct 3, 2024
The contact owns a 2015 Ram 1500. The contact stated while cold starting the vehicle, the check engine warning light was illuminated. The contact smelled an abnormal burning odor and observed white smoke coming from the exhaust pipe. The contact stated that while stopped at a traffic light, when the light turned green, the accelerator pedal was depressed, and the vehicle stalled. The contact stated that an independent road service mechanic stopped and scanned the vehicle and informed the contact that the crankshaft position sensor tone wheel had failed and referred the contact to a dealer for assistance. The contact had the vehicle towed to the residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed and was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 127,000.
Engine and engine cooling, Oct 2, 2024
The contact owns a 2015 Ram 1500. The contact stated that on several occasions while starting the vehicle, there was an abnormally loud ticking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer several times and the exhaust manifold bolts were replaced under warranty. The contact stated that since owning the vehicle, the bolts had been replaced almost every two years. Recently, the failure reoccurred; however, the contact was informed by the dealer that the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 30,000.
Engine and engine cooling, Sep 25, 2024
The contact owns a 2015 Ram 1500. The contact stated that while her husband was driving approximately 70 MPH, the vehicle lost motive power and stalled. The vehicle was towed to the residence and later restarted and driven to the local dealer who diagnosed that the tone wheel and crankshaft position sensor had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 120,000.
Engine and engine cooling, Sep 13, 2024
The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power, after which the contact became aware that the vehicle had gone into LIMP Mode. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the exhaust gas recirculation (EGR) cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 180,000.
Electrical system, Other or unspecified, Engine, Sep 7, 2024
Was driving to store got to store came out vehicle won't start just keeps turning over. From others that have the same vehicle ecodiesel I'm told it's the tone wheel/crankshaft position. And that the cheap plastic housing chips which causes the no start. Also recall for high pressure fuel pump. And the closest dealership to me can't get my vehicle in for over a month and won't provide a loaner vehicle. I'm well over 2 hours from any other dealership. I bought this vehicle from a dodge ram dealership and was told "NO RECALLS PRESENT " they even had me sign a paper that stated that and gave me a carfax that so no recalls and no recalls ever. But turns out there are 18 recalls for this vehicle. Bought thus vehicle November 2023. So now this vehicle is sitting in my driveway not running and can't get it fixed because the closest dealership can't because they have 1 ONE technician, and no other dealership will tow it to get fix free of charge. All of the symptoms are related to both recalls. High pressure fuel pump, and tone wheel /crankshaft position. Lastly a LOT of people are having to replace the intake manifold regardless of milage for this type of motor.
Electrical system, Engine, Fuel/propulsion system, Sep 6, 2024
No power going up hills, won't shift going down hill, park sensors lights come on, zero oil pressure then Electronic Throttle. From what I seen on internet and from others with the same issues it's due to high pressure fuel pump which has a recall on it. But when it was sold by the dealership in November 2023 the dealership said there was NO open recalls. But then I find out there is an open recall for the high pressure fuel pump. Now this issues keeps going on. And today September 6 2024 my vehicle lost all power and the fuel light and Electronic throttle Warning light came on and if I had not been in the right Lane and a turn in I would have been hit from behind!
Fuel system, Diesel, Engine, Sep 5, 2024
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle shuddered and experienced a loss in motive power. The contact pulled over to the shoulder of the road and restarted the vehicle; however, upon arrival to the destination, there was black smoke coming from the rear exhaust. The vehicle was towed to an independent mechanic where the contact was advised to take the vehicle to a local dealer for a recall repair. The vehicle was towed to a local dealer where the high-pressure fuel pump was replaced; however, metal fragments were found in the fuel injectors were damaged. The contact was informed that unburnt fuel had damaged the DEF sensor and the sensor needed to be replaced. In addition, the contact was informed that the failure was related to Chrysler Recall: Z46; however, the repair was not covered by the warranty. The vehicle was not repaired because the repair was not covered by the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
Engine, Aug 16, 2024
Engine seized while driving at freeway speeds. Complete and permanent loss of power to the vehicle without warning lamps, messages, or prior symptoms. Near collisions on freeway due to sudden loss of power and no power to maneuver the vehicle. Emergency tow required to remove myself and vehicle from soft center median with no guard rail. The manufacturer/dealership has inspected the vehicle. The vehicle is available for inspection upon request.
Engine, Aug 7, 2024
Tone wheel cracked, part available, at dealership currently very costly to fix
Engine and engine cooling, Fuel system, Diesel, Power train, Jul 29, 2024
The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 70 MPH, the rear axle suddenly fractured causing the rear passenger’s side wheel to separate from the vehicle. During the failure, the rear end of the vehicle began to fishtail, and the vehicle almost crashed into an oncoming semi-truck. The vehicle was towed to the local mechanic who replaced the rear axle. After retrieving the vehicle, the engine failed causing the vehicle to stall. The vehicle was towed back to the local service center which diagnosed that the engine crank sensor had failed. The vehicle was not yet repaired. The contact also indicated that while operating the vehicle, the DEF system malfunctioned causing the vehicle to drive at a top speed of 37 MPH. The vehicle was taken to a local dealer who reset the DEF system and the vehicle was repaired but later reoccurred. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V661000 (Power Train) and 20V475000 (Engine and Engine Cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 140,000.
Engine, Jun 21, 2024, fire
The contact owned a 2015 Ram 1500. The contact stated that while hauling a 2018 Jayco Hummingbird at 50 MPH, the "Low Voltage Battery" warning message appeared on the instrument panel. The contact immediately pulled over and exited the vehicle as white smoke began to emit from underneath the hood. The smoke quickly turned into flames as the contact attempted to extinguish the fire with a fire extinguisher. The contact used a total of three fire extinguishers in an attempt to extinguish the fire; however, the fire returned after each attempt. With the assistance of a fellow motorist, the contact managed to pour water over the entire engine which finally extinguished the fire. The authorities arrived at the scene and performed a thorough inspection of the vehicle to ensure that the fire was extinguished. A police report was filed. The contact suffered severe mental trauma as a result of the incident. The vehicle was initially towed to an independent tow yard but was later placed in the possession of the contact's insurance company. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss as a result of the fire. The failure mileage was approximately 122,000.
Power train, Electrical system, Engine, Jun 16, 2024
I previously sent a complaint regarding my vehicles CRANKSHAFT POSITION SENSOR. I took it to a dealership and I now have to wait for the part to be ordered! Then it is going to be about 2 weeks before it can be repaired! I was told by the dealership that this part had been on a recall list! So I feel someone should be responsible for fixing and paying for this repair! Approximately $1000! I bought the truck used so therefore the dealer I bought it from should have known this! Right?! HOLZHAUERS MOTORS..NASHVILLE ILLINOIS My truck is being repaired by ABSHER ARNOLD MOTORS MARION ILLINOIS NOW. This is close to where I now live. I really feel someone should be helping me with this repair! You can verify my info by contacting Absher Motors 618-993-5000 Help would be appreciated!
Engine, Fuel/propulsion system, May 22, 2024
My Ram 1500 Ecodiesel was reprogrammed by Henkle Auto dealership in Battle Creek Mi. It now has a dead fuel pedal when cold and will then lunge all at once. I also lost 4 mpg. I have contacted the dealer and Ram Chrysler, and they said that there is nothing they can do to undue an updated ECM program. My case number from Chrysler is [XXX]. This is a huge safety issue, and the dealer or Chrysler will fix the issue. Need help. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine and engine cooling, May 15, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle decelerated before stalling. The contact veered over to the shoulder and attempted to restart the vehicle. The contact stated the vehicle had minimal power delivery which prevented the engine from turning over. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the tone wheel needed to be replaced. The contact referenced NHTSA Campaign: 23V411000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
Engine and engine cooling, Apr 17, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the engine seized. The check engine warning light was illuminated. The vehicle failed to restart and was towed to the residence. The contact stated that the crank shaft position sensor was previously reprogrammed under an unknown recall; however, the failure recurred. The dealer was made aware of the failure and informed the contact that the manufacturer had not provided authorization to replace the crank shaft position sensor under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 152,000.
Engine, Fuel/propulsion system, Apr 5, 2024
Dodge sent us a safety recall in May 2021 for Crankshaft Positioner Sensor and Toner Wheel faulty part. We took it to our local dodge dealership, they ran a computer test and said "it's fine" and sent us on our way. The car involuntarily stalled a few times while driving it the past few years. In February 2024, we took the vehicle in (AGAIN) to have the same issue looked at and they said the part needed to be replaced and said dodge will not pay for it and charged us $2900. Dodge is refusing to take accountability for this original safety recall and we are very concerned that our family was put at risk many times while driving this vehicle. Dodge new this part was a faulty part and refused to replace it.