2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: engine
392 reports, newest first. Show all
Engine, Apr 15, 2021
DODGE RAM 1500 ECO DIESEL 2015 LOSS OF CRANKSHAFT POSITION AND RING TONE WHEEL ! HAD A RECALL W58 TO FIX CRANKSHAFT POSITION WHICH NOW DAMAGED THE RING SENSOR WHEEL! RECALL WAS DONE MARCH 9, 2021, APRIL 5TH TRUCK STALLED IN DRIVEWAY AND WOULD NOT START ! HAD TO TOW TO DEALERSHIP! DODGE STILL HAS NOT RECEIVED THE FIX AND WANTS US TO PAY THE $2000 BILL ! THIS IS UNACCEPTABLE SINCE THEY SUPPOSEDLY FIXED ONE THING THAT AFFECTED THE RING MAGNETIC MATERIAL ! RECALL W58 SPECIFICALLY STATED THAT 'THE TONE MATERIAL ATTACHED TO THE TONE WHEEL ON YOUR VEHICLE PROVIDES A SIGNAL TO THE CRANKSHAFT POSITION SENSOR'. THERE IS ANOTHER RECALL THAT WE DID NOT GET W68 THAT SUPPOSEDLY ADDRESSES THE RING! WHY ARE WE NOT INCLUDED IN THIS RECALL ????? WE COULD HAVE BEEN IN A SERIOUS ACCIDENT WHEN THE TRUCK STALLED ! !!!
Steering, Power train, Engine, Apr 9, 2021
TRAVELED APPR. 1/2 MILE, 30 MPH ENGINE LOST POWER, RATTLED AND CLANKED LIKE TIMING WAS OFF WOULD HARDLY MOVE- STALLED ME ON BUSY 2 LANE HWY. TRANSMISSION KNOB LOCKED UP, ERRORS READING ADJUST TRAILER BRAKE SLIDER- NO TRAILER CONNECTED TO ME. TRIED ADJUSTING, ALLOWED ME TO PUT IN PARK, COULD NOT GET BACK OUT OF PARK, WOULD NOT LET ME SHUT OF ENGINE. IT WAS TOTALLY STALLED, BUT RUNNING LIKE A CLANKY TRAIN- FINALLY WAS ABLE TO GET TRUCK IN REVERSE AND BACK INTO DRIVE 500 FEET BEHIND ME. HAD NO POWER STEERING AT ALL. ENGINE WAS LOPING SO BAD IT FELT LIKE I HAD A FLAT TIRE. GOT THE TRUCK IN DRIVE - STILL LIMITED POWER, NO POWER STEERING. GOT TRUCK UP TO HOUSE SAFELY OFF ROAD- YELLOW ENGINE LIGHT WAS ON. I WAS ABLE TO GET TRUCK IN PARK ON SELECTOR KNOB. SHUT TRUCK OFF. CALLED TO MAKE AN APPT. TO GET TRUCK IN. TRIED TO START TRUCK AND WOULD TURN OVER BUT WILL NOT START. I GOT NOTICE SEVERAL MONTHS AGO OF LOSS OF CRANK POSITION. I CALLED LARSON DODGE TO GET IT FIXED AND THEY SAID THEY DID NOT HAVE INFO ON HOW TO FIX IT YET, TO CALL BACK AFTER FIRST OF YEAR. SO HERE I AM. IT IS VERY SCARY TO PULL ONTO MAIN 2 LANE HWY AND TOTALLY LOSE POWER AND CONTROL ALL AT THE SAME TIME. NO SHOULDER ON ROAD, CAN NOT EXPLAIN THE FEELING BUT IT IS AN AWFUL FEELING TO BE IN MOTION AND LOSE ALL CONTROL OF THE VEHICLE. THIS DEFINITELY IS DANGEROUS AND EASILY PEOPLE COULD DIE FROM IT IF IT HAPPENED ON THE FREEWAY OR ANY BUSY ROAD. PLEASE PEOPLE BE AWARE OF THIS. THIS FAULTY SITUATION COULD EASILY COST YOU AND YOUR LOVED ONES AND OR COMPLETE STRANGERS THEIR LIVES. NOT SO MUCH BY THE VEHICLE ITSELF, BUT BY LOSING POWER AND CONTROL, YOU CAN EASILY GET SLAMMED INTO. I WAS JUST WAITING TO GET HIT, BUT A VERY AWARE SEMI TRUCK DRIVER SAW I WAS IN TROUBLE AND STOPPED BEFORE THE OPENING OF THE DRIVE TO ALLOW ME TO BACK UP INTO IT. I COULD NOT GO FORWARD. THE CONTROL KNOB WOULD NOT LET ME PUT IT IN DRIVE.
Power train, Engine, Fuel/propulsion system, Apr 6, 2021
AFTER GETTING THE FCA EMISSIONS MODIFICATION PUSHED OUT BY RAM/FIAT, I HAVE LOST ABOUT 20-25% GAS MILEAGE AND POWER IN THE TRUCK. THE MODIFICATION HAS RUINED A GREAT TRUCK. TRUCK IS NOW DANGEROUS BECAUSE OF A LAG AND LACK OF POWER. MOD WAS INSTALLED IN SUMMER OF 2019 AND TRUCK IS NOW RUINED.
Engine, Mar 30, 2021
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT HAD NOT RECEIVED THE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE VEHICLE STALLED WITH THE FUEL THROTTLE AND ELECTRONIC POWER BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY AUTO MALL (3700 16TH ST, MOLINE, IL 61265) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CRANK POSITION SENSOR TONE WHEEL FAILED CAUSING THE VEHICLE TO STALL. THE POWER TRAIN CONTROL MODULE SOFTWARE WAS UPDATED HOWEVER, THE CRACK POSITION SENSOR WAS NOT REPLACED. THE VEHICLE WAS TAKEN TO ADAMSON MOTORS (4800 US-52, ROCHESTER, MN 55901) AND THE CONTACT WAS INFORMED THAT HE NEEDED TO PAY FOR THE PART, EVEN THOUGH THE VEHICLE EXPERIENCED THE RECALL FAILURE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,600.
Engine, Fuel/propulsion system, Mar 28, 2021
2015 RAM 1500 ECODIESEL MESSAGE " INCORRECT DEF DETECTED SEE DEALER TRUCK WILL SHUTDOWN IN 500 MILES" I HAVE BEEN TO 2 DEALERS WITH MY TRUCK BOTH TIMES MY TRUCK HAS BEEN AT DEALER FOR OVER 30 DAYS. IT IS PART OF THE ECODIESEL CLASS ACTION LAWSUIT. IT HAS RECEIVED AN EMISSIONS MODIFICATION WARRANTY. DEALER DOES NOT SEEM ABLE TO DIAGNOSE OR REPAIR THE ISSUE. IN THE SETTLEMENT CONSENT DECREE IT STATES THAT IF VEHICLE CANNOT BE REPAIRED IN 30 DAYS AND BUYBACK CAN OCCUR. IT HAS BEEN 30 DAYS TWICE AT 2 DIFFERENT DEALERS. THE TRUCK SEEMS UNREPAIRABLE. IT HAS BEEN UNUSABLE SINCE DEC 22 2020
Engine, Mar 1, 2021
RECALL VB1/NHTSA 19V-757 WAS ISSUED ON 10/24/2019. THE DOCUMENT THAT RAM SENT TO ME SAID: "IT IS EXTREMELY IMPORTANT TO TAKE STEPS NOW TO REPAIR YOUR VEHICLE TO ENSURE THE SAFETY OF YOU AND YOUR PASSENGERS." AND IT ALSO SAID THAT POTENTIALLY THERE COULD BE AN ENGINE FIRE! ON 6/15/2020 I SPOKE WITH [XXX] AT IN THE SERVICE DEPARTMENT OF MY DEALER. (NOW OWNED BY LITHIA MOTORS IN BEND OREGON.) HE SAID THE PART WAS NOT AVAILABLE AND THAT HE WOULD PUT ME ON THE WAITING LIST. I CALLED AGAIN ON 1/28/2021 AND SPOKE WITH [XXX]. SHE SAID THE PART WAS STILL NOT AVAILABLE. SHE SAID THAT I WAS #43 ON THE WAITING LIST. I CALLED AGAIN TODAY. (3/1/2021) AND SPOKE WITH [XXX]. HE SAID THAT THE PART WAS NOT AVAILABLE AND SAID I WAS ON THE WAITING LIST, BUT NOW MY PLACE ON THAT LIST WAS WELL OVER 100. I AM FEELING LESS AND LESS SAFE DRIVING THIS VEHICLE. WHAT REMEDIES DO I HAVE TO GET MY RAM TRUCK FIXED? CAN YOU HELP ME? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine, Feb 20, 2021
I WAS DRIVING ON HIGHWAY, VEHICLE IN FRONT OF ME DRIVING 45 STARTED TO PASS VEHICLE MY TRUCK WENT DEAD AT 55 MPH. TWO LANE HIGHWAY LEFT ME STUCK IN ON COMING LANE. VEHICLES FOLLOWING ME LET ME GET BACK INTO LANE AND MERGE TO SHOULDER SAFELY. THIS WAS A HIGHWAY THAT IS VERY BUSY, THIS SITUATION COULD HAVE BEEN HORRIBLE.
Engine and engine cooling, Feb 18, 2021
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE (490 NORTHGATE MILE IDAHO FALLS, ID 83401) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Engine, Fuel/propulsion system, Feb 18, 2021
FIRST WEEK OF DECEMBER 2020, I HAD A NORMAL OIL CHANGE. THE FOLLOWING DAY MY RAM IT WOULD NOT TURN OVER. IT WAS TOWED TO A LOCAL SHOP WHERE I WAS TOLD THAT IT WAS THE BATTERY (EVEN THOUGH THE BATTERY WAS ONLY A YEAR OLD). FOUND MY RAM VIN HAD LONG LIST OF OPEN RECALLS. I CONTACTED DEALERSHIP. PROVIDED WITH LOANER. SERVICE ADVISER SAID TRUCK WAS NOT SAFE TO DRIVE BECAUSE OF THE EGR RECALL. A COUPLE HUNDRED MORE MILES, A FIRE ENGINE WOULD HAVE ENSUED. MY EGR HAD COMPLETELY FAILED, COOLANT HAD GOTTEN INTO MY INTAKE. PARTS WERE BACKORDERED BECAUSE MANUFACTURING OF MODS JUST BEGAN. 12/24/20 ALL RECALL MODS/REPAIRS COMPLETED. DEALERSHIP ADVISED TRUCK WAS SAFE AND OPERABLE. RECEIVED FCAS EXTENDED LIMITED WARRANTY. 2 WEEKS LATER COOLANT/WATER LEAKING FROM UNDERNEATH. FOUND THE COOLANT LEVELS DROPPED. CONTACTED DEALERSHIP, SERVICE AT THAT TIME COULD NOT FIND LEAK. TOLD TO RECHECK IN ONE WEEK. 1 WEEK LATER, LEVELS NOT LOWER BUT COOLANT FLUID SMELL AFTER SHUTTING OFF ENGINE. TOLD IT WAS NORMAL. FRIDAY 2/12/21 TRUCK STARTED IRREGULARLY AND GURGLED. FOUND COOLANT HAD DROPPED SIGNIFICANTLY BELOW THE RECOMMENDED LEVELS. BROUGHT BACK TO DEALERSHIP. BEFORE DROPPING IT OFF ANOTHER MECHANIC FOUND COOLANT LEAK DRIPPING DOWN THE 4 WHEEL DRIVE ACTUATOR AND FRONT COVER WITH TRACES OF IT COMING OUT OF THE WATER PUMP AND VALVE COVER GASKET. PUT INTO A LOANER. I WAS TOLD MY WATER PUMP FAILED. NOT COVERED UNDER NEW FCA WARRANTY. ALL RECALL REPAIRS/MODIFICATIONS DID NOT FIX ISSUES. VEHICLE REMAINED INOPERABLE AND DANGEROUS. COOLANT NEVER STOPPED LEAKING INTO INTAKE AND OTHER AREAS OF ENGINE. THE EGR IS A COMPONENT FAILED CAUSING DOMINO BREAKDOWN OF ENTIRE TRUCK ENGINE. RECALL STATES THE FAILED EGR WILL CAUSE THERMAL FATIGUE AND HIGH TEMPERATURES TO CRACK PORTIONS OF THE COOLING SYSTEM (HENCE THE ENGINE FIRES).
Engine, Jan 19, 2021
W58 RECALL. STILL NO REMEDY. SCARED TO DRIVE TRUCK DUE TO SAFETY
Engine, Jan 11, 2021
RELUCTOR WHEEL/ SENSOR FAILURE UNDER RECALL W58. I AM TOLD NO POSSIBLE FIX UNTIL AFTER APRIL 1, 2021. OVER 4 MONTHS OFF THE ROAD FOR A RECALL ANNOUNCED 7 MONTHS AGO. DEALER AND FCA HAVE OFFERED NO REMEDY.
Electrical system, Other or unspecified, Engine, Jan 10, 2021, fire
MY DODGE RAM 1500 ECO DIESEL CAUGHT ON FIRE YESTERDAY AND BURNT UP. THERE WAS A RECALL ON IT FOR THE SEIDEL EGR COOLER
Engine, Dec 30, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IDLE, THE VEHICLE BEGAN TO OVERHEAT AND WHITE SMOKE STARTED COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE TO PREVENT IT FROM CATCHING ON FIRE. THE CONTACT THEN CALLED AN INDEPENDENT MECHANIC WHO ARRIVED AND INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND WAS COMING FROM THE ENGINE SINCE EXPERIENCING THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.*DT*JB
Power train, Engine, Dec 23, 2020
AEM UPDATE CAUSED VEHICLE TO PERFORM IN AN UNSAFE MANNER. HESITATES UPON ACCELERATION FROM STOP. TRANSMISSION SHIFTS IRREGULAR AND NO LONGER SLOWS VEHICLE DOWNHILL. DURING ACCELERATION MOTOR CAN REDLINE AND CAUSE A RAPID DECELERATION. NEVER SURE EXACTLY WHAT IS GOING TO HAPPEN WHEN PRESSING THE FUEL PEDAL. NEVER SURE IF IT WILL SAFELY GO WHEN IT IS SUPPOSED TO. FUEL ECONOMY IS ALSO REDUCED FROM 28 MPG TO 25 MPG. IT IS NOW A SCARY VEHICLE TO DRIVE. WAS IN RIGHT LANE EASTBOUND ON HIGHWAY 152 GOING OVER PACHEO PASS BEHIND SLOW TRUCK TRAFFIC AT APPROXIMATELY 30 MPH. WHEN ATTEMPTING TO ACCELERATE WHILE CHANGING LANES THE MOTOR WENT TO REDLINE AND DEPOWERED. I QUICKLY HAD TO BRAKE AND GET BACK IN THE RIGHT LANE BEHIND THE TRUCK TRAFFIC. THE VEHICLE HAD NEVER DONE ANYTHING LIKE THAT IN THE 4-1/2 YEARS PRIOR TO THE AEM. THEY RUINED MY TRUCK WITH THE MODIFICATIONS, IT IS A MAJOR SAFETY ISSUE WHEN THE TRUCK SHUTS OFF POWER WHEN ACCELERATING.
Engine, Dec 16, 2020
WHAT IS A TIMLY MANNER FOR A RECALL TO BE DONE BEEN WAITING SINCE AUGUST 2020
Power train, Electrical system, Engine, Dec 8, 2020
THE VEHICLE WAS MOVING DOWN THE ROAD AS I'M DRIVING THE TRUCK JUST LOOSES ALL POWER CUTS OFF AND I HAVE TO JERK IT TO SIDE OF THE ROAD TO BE TOWED TO DEALERSHIP. IT'S THE TONE WHEEL FOR CRANKSHAFT AND CRANK SHAFT POSITION SENSOR. AND WHEN TAKEN TO DEALERSHIP THEY HAVE NO PARTS TO FIX MY TRUCKS AND I WAS GIVEN A CASE WORKER WITH FCA OR DODGE AND THEY CAN'T GET THE PARTS IT'S BEEN 3 MONTHS.
Engine, Dec 7, 2020
ON OCTOBER 1, 2020, MY TRUCK STALLED WHILE PULLING OUT OF MY DRIVEWAY AND WOULD NOT RESTART. A YOUTUBE VIDEO LINK IS PROVIDED AT THE END OF THIS DESCRIPTION. THE TRUCK HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY (DECEMBER 7, 2020) MARKS 68 CONSECUTIVE DAYS OUT OF SERVICE FOR THIS PROBLEM AND THE TRUCK REMAINS UNDRIVEABLE. THE PROBLEM WAS IMMEDIATELY DIAGNOSED AS A BAD CRANK POSITION SENSOR AND TONE RING. THESE SAME PARTS WERE RECALLED UNDER 20V-475 (FCA RECALL W58) BACK IN AUGUST. I RECEIVED WRITTEN NOTIFICATION OF THE RECALL APPROXIMATELY 1 WEEK AFTER MY TRUCK FAILED. FCA AND BIG O DODGE HAVE BEEN UNABLE TO REPAIR MY TRUCK IN A REASONABLE TIME, AND ARE UNWILLING TO PROVIDE A FAIR TRADE-IN VALUE OR DISCUSS BUYPACK. THIS, DESPITE THE TRUCK BEING PART OF THE ECODIESEL CLASS-ACTION LAWSUIT SETTLEMENT THAT REQUIRES FCA TO BUYBACK TRUCKS THAT EXPERIENCE >30 DAYS OUT OF SERVICE DURING THE 18 MONTHS FOLLOWING THE EMISSIONS MODIFICATION SOFTWARE. YOUTUBE VIDEO OF STALL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPMUEWFSBSM
Engine and engine cooling, Dec 4, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SUNLAND PARK CHRYSLER LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 247,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine and engine cooling, Nov 16, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO SHIFT GEARS DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE SENSOR. THE CONTACT THEN DISCOVERED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MARSHALL CHRYSLER JEEP DODGE RAM (1450 W ARROW ST, MARSHALL, MO 65340) AND CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST #2445, SPRINGFIELD, MO 65807) WERE BOTH INFORMED OF THE FAILURE AND BOTH INFORMED HER THAT THE CRANKSHAFT SENSOR FAILURE HAD NOTHING TO DO WITH THE VEHICLE NOT BEING ABLE TO SHIFT. THE INDEPENDENT MECHANIC STATED OTHERWISE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Engine and engine cooling, Engine, Nov 5, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 80 MPH AND TOWING A TRAILER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED MULTIPLE TIMES AND REMAINED AT THE RESIDENCE OF AN ACQUAINTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,010.
Engine, Nov 4, 2020
2015 DODGE RAM. CONSUMER WRITES IN REGARDS TO LOSS OF CRANK SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD NOT BE REPAIRED IN A REASONABLE AMOUNT OF TIME. *JS *JS
Engine, Oct 23, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Electrical system, Engine, Oct 16, 2020
MY VEHICLE LOST POWER AND WAS UNABLE TO DRIVE WHILE DRIVING ON INTERSTATE 94. I WAS WITH MY 2 YEAR OLD TODDLER AND HAD TO WAIT FOR A TOW TRUCK AND MY WIFE TO PICK US UP. I HAD THE VEHICLE TOWED BACK HOME TO MY LOCAL MECHANIC TO LOOK AND DIAGNOSE THE PROBLEM. THE DIAGNOSED THE ISSUE AS A CRANK SENSOR TONE RING. THEY ALSO NOTIFIED ME THERE WAS A RECALL COMING FOR THIS ISSUE. I CONTACTED FCA AND WAS DIRECTED TO TOW THE VEHICLE TO A CERTIFIED DEALER. I TOWED THE VEHICLE OVER TO THE DEALER AND THEY DETERMINED THE ISSUE IS THE SAME AS MY LOCAL MECHANIC DETERMINED. I AM ALSO BEING TOLD THERE IS CURRENTLY NOT A FIX FOR THIS PART, ONLY A TEMPORARY FIX. FCA SAID THEY WILL NOT PAY FOR ANY OF THE TOWING AND DIAGNOSTICS. SINCE IT WAS THERE FAULTY PART THAT CAUSED ME TO BECOME STUCK ON THE SIDE OF AN INTERSTATE I AM LOOKING TO BE COMPENSATED FOR THE REPAIRS, DIAGNOSTICS, AND TOWING. THIS IS A SAFETY ISSUE AND I WILL BE WITHOUT A VEHICLE FOR "QUITE AWHILE" ACCORDING TO THE DEALER. THE FCA RECALL NUMBER IS W58.
Engine, Oct 15, 2020
IVE RECEIVED SOME RECALLS ON MY 2015 RAM. THE EXHAUST GAS RECIRCULATION (EGR) COOLER AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE.ALSO DAMAGING THE INTAKE MANIFOLD. IVE BEEN WAITING 4 MONTHS FOR THE PARTS, IN THE MEANTIME THE INTAKE IS GETTING DAMAGED. THE OTHER RECALL THE MAGNETIC MATERIAL ATTACHED TO THE TONE WHEEL PROVIDES A SIGNAL TO THE CRANKSHAFT POSITION SENSOR. IF THIS SIGNAL MATERIAL IS LOST, THE ENGINE LOSES ITS ABILITY TO SYNCHRONIZE INJECTOR PULSES AND CAM TIMING. THIS LOSS OF CRANKSHAFT POSITION CAN RESULT IN AN ENGINE STALL, AS WELL AS LOSS OF THE ABILITY TO RESTART THE ENGINE.THE REMEDY IS TO UPDATE THE POWERTRAIN CONTROL MODULE SOFTWARE TO MAINTAIN VEHICLE PROPULSION BY READING THE CAMSHAFT POSITION SIGNAL IN THE EVENT THAT CRANKSHAFT POSITION SIGNAL IS LOST. HOW IS UPDATING SOFTWARE GOING TO PREVENT SOMETHING FROM COMING APART WHY NOT REPLACE THE PART.
Engine, Oct 5, 2020, fire
THE VEHICLE ENGINE GOT ON FIRE. THE CAUSE WAS A DEFECT ON DIESEL EGR COOLER.