2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: engine
392 reports, newest first. Show all
Engine, Apr 16, 2020
NHTSA 19V-757 WAS ISSUED FOR THE REFERENCED VIN 24OCT19. I HAD AN EGR COOLER FAILURE ON 27AUG19 THE EGR COOLER WAS REPLACED BY GRAPEVINE DODGE, CHRYSLER, JEEP RAM WITH THE ATTACHED PART NUMBER BEFORE THE RECALL WAS ISSUED, AND WAS THE ONLY PART AVAILABLE AT THE TIME. I RECIEVED NOTICE OF THE RECALL 24OCT19 AND LEARNED THE REDESIGNED PART WOULD NOT BE AVAILABLE UNTIL APRIL 2020. AS OF THIS WEEK, FCA INDICATES THIS RECALL AS BEING COMPLETED ON MY VEHICLE. THE NEW REDESIGNED EGR COOLER HAS NEVER BEEN INSTALLED ON MY TRUCK. AFTER POSTING THIS TO A RAM ECODIESEL FORUM, I HAVE FOUND OUT THAT THIS HAS HAPPENED TO MANY OTHER RAM ECODIESEL OWNERS THAT HAVE BEEN ISSUED THE RECALL, AND NOW HAVE BEEN MARKED COMPLETE WITHOUT THE RECALL BEING PERFORMED. THE DEFECT RELATED TO THIS RECALL RESULTED IN VEHICLE FIRES IN MANY INSTANCES, AND COULD POSE A THREAT OF SERIOUS INJURY OR DEATH. I APPEARS TO ME THAT FCA IS TRYING TO GET OUT OF PERFORMING THIS SAFETY RELATED RECALL. *TR
Engine, Apr 7, 2020
2015 RAM 1500 5.7 HEMI EXHAUST MANIFOLD LEAK AND BROKEN BOLTS. IT IS ALL OVER THE INTERNET ABOUT THE PROBLEMS WITH EXHAUST MANIFOLDS LEAKING AND POTENTIAL BROKEN EXHAUST MANIFOLD BOLTS. CAN THIS BE INVESTIGATED SINCE IT IS SUCH A COMMONLY KNOW PROBLEM? *TR
Engine and engine cooling, Engine, Apr 6, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Apr 2, 2020
PER THE ECODIESEL SETTLEMENT I HAD THE UPGRADES DONE ON MY TRUCK. AFTER THE UPGRADE THERE WAS NOTICEABLE LOSS OF POWER AND THROTTLE RESPONSE. THERE WERE MANY OCCASIONS WHERE THE TRUCK WAS UNSAFE TO DRIVE DUE TO LOSS OF POWER WHEN MERGING INTO TRAFFIC FROM A STOP OR WHEN ACCELERATING TO MERGE ONTO A HIGHWAY. I HAD TO TRADE IN THE VEHICLE DUE TO THE FACT THAT A SAFE VEHICLE IS REQUIRED FOR MY JOB. I MENTIONED TO MY LOCAL RAM DEALER WHERE I HAD THE AEM UPGRADE DONE AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT MANY RAM OWNERS WERE COMPLAINING ABOUT THE POWER LOSS AND THROTTLE RESPONSE. EVEN THOUGH I TRADED IN THE TRUCK, THIS NEEDS TO BE ADDRESSED. HAD THIS BEEN HOW THE VEHICLE PERFORMED FROM DAY, I NEVER WOULD'VE PURCHASED IT. I FEEL THAT FCA WAS NEVER HONEST AND UPFRONT WITH VEHICLE OWNERS OF THE ECODIESEL ENGINES.
Engine, Apr 1, 2020
POST V08 RECALL UPDATE THE TRUCK EXPERIENCES TREMENDOUS POWER LAG FROM A STOP CAUSING AN UNSAFE CONDITION.THIS CAUSES A ISSUE MERGING WITH TRAFFIC SAFELY. NOT TO MENTION FUEL ECONOMY DROPPED 2-3 MPG.AND PEAK POWER WAS ALSO REDUCED.
Vehicle speed control, Engine, Apr 1, 2020
IN MAY 2019, RAM RELEASED THE V08 RECALL AS PART OF AN AEM DUE TO EMISSIONS COMPLAINTS. AFTER HAVING THIS RECALL DONE, MY DRIVEABILITY AND ACCELERATION HAS BECOME UNSAFE. TRYING TO TURN ONTO A FEEDER ROAD OR MERGE INTO TRAFFIC IS BASICALLY DANGEROUS. OFTEN, IT SEEMS TO HAVE A "DEAD PEDAL." I CAN PUSH THE GAS PEDAL AND OFTEN ABLE TO COUNT TO 3 BEFORE THE TRUCK ACTUALLY BEGINS TO MOVE SMOOTHLY.
Power train, Engine, Mar 31, 2020
MANUFACTURER RECALL NUMBER VB1 NHTSA RECALL NUMBER 19V-757 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. SO PER NHTSA RECOMMENDATIONS, SHOWN ABOVE, WE ARE FILING AN ONLINE COMPLAINT SINCE THE MANUFACTURE (AGAIN PER ABOVE) DOES NOT HAVE A REMEDY. THE EXHAUST GAS RECIRCULATION (EGR) COOLER ON YOUR TRUCK [1] MAY BE SUSCEPTIBLE TO THERMAL FATIGUE. THERMAL FATIGUE MAY CAUSE THE COOLER TO CRACK INTERNALLY OVER TIME. AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE. A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE.
Engine, Mar 25, 2020
WAS DRIVING ON CITY STREET WHEN TRUCK SUDDENLY AND WITHOUT WARNING QUIT WORKING. NO STEERING OR POWER BRAKES. LUCKILY TRAFFIC WAS LIGHT, CARS FOLLOWING WERE ABLE TO AVOID THE TRUCK. IF THIS WOULD HAVE HAPPEN ON INTERSTATE RESULTS COULD HAVE BEEN MUCH WORSE. THIS ENGINE, HAS HAD SEVERAL ISSUES. DEALER SAYS ENGINE NEEDS REPLACED.
Engine, Mar 24, 2020
RELUCTOR WHEEL FAILURE CAUSING IMMEDIATE ENGINE SHUTDOWN TRAVELING AT ABOUT 65 MPH NORTH ON I-10 ABOUT 5 MILES SOUTH OF KERRVILLE, TX. SHOP EXPECTS REPAIR TO COST AROUND $2300. SHOP WAS TOLD THAT THERE ARE 500 OF THESE PARTS ON BACKORDER. IT SEEMS TO BE A COMMON FAILURE IN THESE ENGINES AND BECAUSE THE PART IS LOCATED AR THE REAR OF THE CRANKSHAFT THE TRANSMISSION HAS TO BE REMOVED TO ACCESS THE PART. THE CRANK POSITION SENSOR ALSO HAS TO BE REPLACED. THE LABOR WILL BE 8 HOURS. TRUCK IS STILL IN SHOP WAITING FOR PARTS.
Power train, Engine, Mar 20, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT TOOK THE VEHICLE TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS LOCATED AT (6110 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Feb 18, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER FOR ROUTINE SERVICE AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AND NOTICED A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Structure, Engine, Feb 14, 2020, fire
ENGINE CAUGHT FIRE DUE TO EGR SYSTEM OVERHEATING (MAYBE BURNING INTERNALLY) MELTING THEN SPONTANEOUSLY CATCHING FOAM RUBBER PAD ABOVE THE EGR DIFFUSER TUBE ON FIRE. RESULTED IN MELTING WIRES, HOSE AND OTHER PARTS ATTACHED TO ENGINE. WAS QUICKLY PUT OUT WITH A FIRE EXTINGUISHER. WAS DRIVING TO MENARDS IN NORMAL ILLINOIS AND SMELLED SMOKE AT FIRST STOP LIGHT, THOUGHT IT WAS VAN NEXT TO ME. AT NEXT STOP LIGHT SMELLED THE SMOKE AGAIN AND PULLED INTO MENARDS PARKING LOT. SAW LOTS OF SMOKE COMING OUT FROM UNDER HOOD. RAISED HOOD LOOKING FOR WHERE SMOKE WAS COMING FROM. SAW A SMALL FLAME, WENT TO BACK OF TRUCK AND TOOK OUT FIRE EXTINGUISHER. WENT TO FRONT OF TRUCK AND FLAME HAD TURNED TO FLAMES, EXTINGUISHED FIRE.
Engine, Feb 10, 2020, fire
THIS FIRE START ON AIR INTAKE, I LOST THE TRUCK. WAS DRIVING FINE AND START BLUE SMOKE COME OF HOOD... THIS TRUCK GOT A RECALL OPEN, THIS RECALL IS ABOUT FIRE ON AIR INTAKE. I CALL DODGE TO DO THEY NEVER HAVE THE PART... THE END OF HISTORY I LOST MY TRUCK.
Engine and engine cooling, Feb 5, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO RUN ROUGH AS SMOKE WAS EMITTED THROUGH THE VENTS. THE CONTACT WAS ABLE TO STOP IN A PARKING LOT AND UPON EXITING THE VEHICLE WITH HIS PASSENGER SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO DAYSTAR CHRYSLER DODGE JEEP RAM (206 S CARROLLTON ST, MALVERN, OH 44644) WHERE THE FAILURE WAS DIAGNOSED AS THE EXHAUST GAS RECIRCULATION (EGR) COOLER WAS FRACTURED CAUSING A FIRE. THE EGR COOLER WAS REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE GLOW PLUG AND THE CYLINDER REPLACED DUE TO THE FIRE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Engine, Feb 4, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH POINT CHRYSLER DODGE FIAT JEEP RAM LOCATED AT 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106, (336)306-8945, TO BE DIAGNOSED. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER REPLACED A HALF OF THE EXHAUST SYSTEM HOWEVER, THERE WAS NO REPAIRS PERFORMED IN THE NEAR PROXIMITY OF THE CATALYTIC CONVERTER OR THE HEADER. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Electrical system, Engine, Jan 31, 2020
CAR STALLED LOST POWER WHILE DRIVING AND IN THE MIDDLE OF TRAFFIC.
Engine, Jan 24, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. ALSO, THE CHECK ENGINE WARNING LIGHT FLASHED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE SPARK PLUG. THE SPARK PLUGS, UPPER AND LOWER GASKETS, AND IGNITION COIL PACKS WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE RAM OF BRYAN COLLEGE STATION 301 N EARL RUDDER FWY, BRYAN, TX 77802 AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Engine, Jan 23, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH ON THE HIGHWAY, SMOKE WAS NOTICED INSIDE OF THE VEHICLE. THE CONTACT PULLED OVER AND EXITED THE VEHICLE WITH THE PASSENGER. THE DRIVER AND THE PASSENGER SUSTAINED SORE THROAT AND EYE IRRITATION DUE TO THE SMOKE BUT IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE SMOKE EVENTUALLY CLEARED AND THE VEHICLE WAS TOWED TO THE DEALER (RANDY MARION CHRYSLER DODGE JEEP RAM LOCATED AT 2000 US-421, WILKESBORO, NC 28697). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE REMAINED AT THE DEALER FOR ALMOST 2 MONTHS. THE DEALER REFUSED TO RETURN THE VEHICLE ALONG WITH ITS BELONGINGS TO THE CONTACT DUE TO THE PENDING RECALL HOWEVER THERE WAS NO RECALL REMEDY OR PART AVAILABLE EXPECTED DATE. THE CONTACT INQUIRED ABOUT THE BUY BACK PROGRAM BUT THERE WAS NO RESPONSE ON IT BEING APPROVED OR DECLINED. A LOANER VEHICLE WAS PROVIDED HOWEVER IT WAS A SMALLER VEHICLE CAUSING AN INCONVENIENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THERE WAS NO RECALL REMEDY OR PARTS AVAILABLE. THE FAILURE MILEAGE WAS 106,000. (RECALL RELATED INCIDENT) TS
Engine, Jan 21, 2020
THE EGR COOLER RECALL HAS AFFECTED MY TRUCK AND THERE IS NOT A FIX FOR THE RECALL THAT WAS ISSUED IN OCTOBER 2019. I AM EXPERIENCED A REDUCTION IN FUEL ECONOMY BY ABOUT 20% SINCE THE CHECK ENGINE LIGHT HAS COME ON. THE CHECK ENGINE LIGHT HAS ALSO CAUSED OTHER FEATURES OF MY VEHICLE TO LONGER BECOME OPERABLE (REMOTE STARTED WILL NOT WORK WITH CHECK ENGINE LIGHT).
Engine, Jan 17, 2020
THERE IS A CONSIDERABLE DIFFERENCE IN THROTTLE RESPONSE CURRENTLY UPON INITIALLY STARTING VEHICLE. IT MAKES IT QUITE DIFFICULT FOR THE TRUCK TO ACCELERATE AS INTENDED SHORTLY AFTER STARTING. THERE HAVE BEEN SEVERAL INCIDENTS ALREADY IN WHICH I HAVE HAD TO STOMP ON THE ACCELERATOR TO AVOID A COLLISION AS I WAS NOT EXPECTING THE TRUCK TO CRAWL ALONG VERSUS IT'S STANDARD ACCELERATION.
Engine, Jan 9, 2020
ENGINE LIFTERS AND CAMSHAFT FAILURE. ENGINE MISFIRING AND POWER LOSS.
Engine, Jan 7, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE WAS USING AN EXCESSIVE AMOUNT OF COOLANT. WHILE, DRIVING 50-55 MPH, THE VEHICLE SLOWED DOWN, LOSS POWER, AND THE ENGINE COMPARTMENT CAUGHT FIRE. THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED. THE LOW PRESSURE, THROTTLE, AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE FIRE DEPARTMENT WAS ON THE SCENE AND EXTINGUISHED THE FIRE. .THE VEHICLE WAS PREVIOUSLY TAKEN TO WATSON BENZIE 1514 BENZIE HWY, BENZONIA, MI 49616 (231) 882-4417 WHERE THE EGR COOLER WAS ORDERED BUT ON BACK ORDER AND PRESSURE TESTING WAS PERFORMED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT. THE MANUFACTURER WAS CONTACTED WHO PROVIDED CASE NUMBER 71753449. THE FAILURE MILEAGE WAS 95,000.
Engine, Jan 4, 2020
HAD RECALL DONE ON MY RAM 1500 ECODIESEL TRUCK NOW HAS NO POWER SHIFTING IS ERRATIC AND SOMETIMES DELAYED EXHAUST GASES ARE NOW COMING INTO CABIN AREA AND TODAY THE TRUCK STARTED POPPING BACK I HAVE ALREADY TAKEN TRUCK BACK 3 TIMES TO THE DEALER AND EACH TIME IT IS WORSE THEY ALSO DID SOME TYPE OF UPGRADE TO THE SAFETY RESTRAINT SYSTEM MAKING THIS VEHICLE TOTALLY UNSAFE FOR HIGHWAY USE IF THE DOOR IS NOT CLOSED RIGHT OR IF SOMEONE OPENS DOOR THE VEHICLE SLAMS ITSELF INTO PARK THIS VECHILE WAS A NICE TRUCK WHEN I BOUGHT IT NOW ITS A MOVING DEATHTRAP CHRYSLER NEEDS TO START SOME TYPE OF BUY BACK PROGRAM
Engine, Jan 2, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT CHECKED THE VEHICLE'S COOLANT LEVELS PERIODICALLY AND NOTICED THAT IT HAD BEEN DECREASING AT FASTER RATES. THE CONTACT TOOK THE VEHICLE TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, 877-739-6835) AND WAS INFORMED THAT THE VEHICLE WAS EXPERIENCING THE FAILURE DESCRIBED IN THE RECALL; HOWEVER, THE DEALER WAS UNABLE TO PROVIDE THE REPAIR DUE TO PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 71573881; HOWEVER, THE CASE HAD SINCE BEEN CLOSED. THE APPROXIMATE FAILURE MILEAGE WAS 90,400.
Power train, Vehicle speed control, Engine, Dec 23, 2019
ISSUE #1 TRUCK IS DANGEROUS TO OPERATE SINCE EMISSION CONTROL UPDATE. WILL NOT ACCELERATE FROM A STOP FOR SEVERAL SECONDS THEN SPINS WHEELS. UNSAFE ON WET ROADS AND SLOPES DUE TO UNEXPECTED THROTTLE RESPONSE. UNSAFE WHEN PULLING INTO TRAFFIC OR CROSSING INTERSECTION. UNABLE TO TOW DUE TO LOSS OF POWER. FUEL MILEAGE ADVERSELY AFFECTED. NOW GETS 13-17 MPG. TAILPIPE EMISSIONS NOW SMELL LIKE DIESEL AND TAILPIPE HAS TURNED BLACK SINCE UPDATE. CANNOT LEAVE ENGINE RUNNING IN THE GARAGE DUE TO OVERWHELMING ODOR OF DIESEL. PERSISTENT ODOR OF ANTIFREEZE. ISSUE #2 I HAVE NOT RECEIVED THE CLASS ACTION SETTLEMENT FROM FCA. THE MANDATED UPDATES HAVE BEEN PERFORMED. I AM LOOKING FOR LEGAL COUNSEL TO HELP ME GET OUT OF THIS VEHICLE BEFORE SOMEONE I CARE ABOUT IS INJURED OR KILLED DUE TO THE LOSS OF PERFORMANCE AND ERRATIC THROTTLE CONTROL. ISSUE #3 LOSS OF POWER WHEN CROSSING INTERSECTION FROM A ROLLING START. ENGINE FAULT LIGHT CAME ON AND VEHICLE WOULD NOT ACCELERATE LEAVING ME STRANDED IN THE ROAD WITH FOUR LANES OF ONCOMING HIGH SPEED TRAFFIC. ISSUE #4 TAILGATE OPENED WITH A LOAD OF LUMBER IN THE BED CAUSING LOSS OF LOAD. THE TAILGATE HAD TO BE REPLACED AT MY OWN EXPENSE. THANKFUL THAT NO ONE WAS INJURED DUE TO THE LOSS OF LOAD OR DURING THE CLEANUP. ISSUE #5 FUEL PUMP NOISE. THE FUEL PUMP MAKES A CONSTANT NOISE THAT SOUNDS LIKE THE BEARINGS ARE FAILING OR SOMETHING SIMILAR. WAITING TO BE STRANDED AGAIN. ISSUE #6 LOSS OF VEHICLE POWER. WOULD NOT ACCELERATE TO ROAD SPEED. 20 MPH MAX WHEN EXHAUST FILTER BECAME CLOGGED UP AND WOULD NOT REGENERATE. ISSUE #7 4X4 TRANSFER CASE MAKES GRINDING NOISE AND HAS EXCESSIVE PLAY. WHEN ROLLING ALONG IN STOP AND GO TRAFFIC THIS IS VERY UNCOMFORTABLE DUE TO THE ROCKING BACK AND FORTH UPON ACCELERATION / DECELERATION. ISSUE #8 AIR CONDITIONING DOES NOT COOL AS WHEN NEW. AND MORE -OUT OF SPACE.