2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
164 reports, newest first. Show all
Engine, Fuel/propulsion system, Oct 31, 2018
AM GETTING A P203E ERROR MESSAGE. TOOK IT TO DEALER. THERE IS A DEFECTIVE LEVEL SENSOR LOCATED INSIDE THE TANK. PROBLEM IS ITS A SEALED TANK WITH NO ACCESS ONLY WAY TO FIX IS TO REPLACE THE ENTIRE TANK, PUMP AND SENSOR. VERY BAD DESIGN FLAW. $2600 TO REPLACE. MESSAGE IS SAYING ENGINE WILL FAIL TO START AFTER 500 MILES. THE DEF PUMP IS WORKING CORRECTLY BUT THE ENGINE THINKS ITS ALMOST EMPTY.
Power train, Vehicle speed control, Fuel/propulsion system, Oct 16, 2018
TWICE WITH IN A PERIOD OF THREE WEEKS THE SAME ISSUE/FAILURE HAS OCCURED. "SERVICE ELECTRONIC THROTTLE CONTROL". BOTH TIMES THE ISSUE OCCURED DURING RUSH HOUR TRAFFIC, AT FREEWAT SPEEDS, WHILE DRIVING ON A FREEWAY. BITH OCCURENCES RESILYED IN TOTAL LOSS OF ACCELERATION. I WAS LEFT WITH LIMITED ABILITY TO MANUEVER ON THE FREEWAY, TO THE RIGHT LANES, AS WELL AS LIMITED ABILITY TO MANEUVER AND AVOID TRAFFIC FROM BEHIND, AS WELL TO SWITCH LANES TO EXIT THE FREEWAY SAFELY. ONCE EXITED HE VEHICLE WOULD ONLY REACH A TOP SPEED OF 39MPH. BITH TIMES THE DEALERSHIP REPORTED THE ISSUE AS AN EGR VALVE PROBLEM.
Fuel/propulsion system, Sep 16, 2018
FUEL TANK PRESSURE SENSOR "B" CIRCUIT. U0100 LOST COMUNICATION WITH ECM/PCM
Power train, Service brakes, Fuel/propulsion system, Aug 31, 2018
WHEN COMING TO A STOP, VEHICLE FUEL SHIFTS IN TANK FORCING VEHICLE UNEXPECTEDLY FORWARD UNDER BRAKING. IF UNPREPARED FOR THE SHIFT, WHICH ONLY HAPPENS UNDER BRAKING WHEN THE TRUCK DOWNSHIFTS, THE TRUCK WILL OVERPOWER THE CURRENTLY APPLIED BRAKES TAKING MORE TIME TO STOP. THIS CAN RESULT IN A COLLISION WITH A STOPPED VEHICLE OR OBJECT IF THE DRIVER DOES NOT APPLY HARDER BRAKING.
Power train, Engine, Fuel/propulsion system, Aug 8, 2018
ECODIESEL TRUCK FOR THE PAST 6 MONTHS SHUTS OFF RANDOMLY WHILE DRIVING, STARTING FROM A STOP AND WHEN IDLING WHENEVER FUEL TANK REACHES 1/4 FULL OR LESS. TRUCK IS DIFFICULT HARD TO START WHEN AT 1/3 FUEL LEVEL. ON JUNE 28TH 2018 AFTER TRUCK SHUT OFF ON FREEWAY BROUGHT IT TO THE DEALER AND I WAS TOLD THERE IS NOTHING WRONG AND I NEED TO KEEP THE FUEL TANK GREATER THAN QUARTER TANK FUEL TO PREVENT THE TRUCK FROM SHUTTING OFF WHILE DRIVING. THIS IS NOT A SOLUTION AND IT'S VERY SCARY TO BE DRIVING WITH A LARGE TRAILER AND YOUR TRUCK SHUTS OFF ON THE ROAD.
Vehicle speed control, Engine, Fuel/propulsion system, Oct 29, 2017
P0299 UNDER BOOST CODES. AFTER BEING THROWN INTO LIMP MODE AND ALMOST GETTING ME AND MY FAMILY KILLED I GOT MY DODGE ECODIESEL TO THE DEALERSHIP. SAID ITS A SOFTWARE ISSUE AND THERE IS NO FIX. WAS TOLD TO THAT ITS FINE AFTER THEY JUST CLEARED THE ENGINE LIGHT. GREAT CUSTOMER SERVICE!! JUST SEND THEM BACK OUT IN THE DEATH TRAP.
Engine, Fuel/propulsion system, Jun 20, 2017
ECO DIESEL ENGINE HAS BEEN SERVICED THREE TIMES FOR "ELECTRONIC THROTTLE CONTROL" FAILURE. ONCE IDIOT LIGHT COMES ON TRUCK LOSES ALL POWER. CURRENTLY IN DEALERSHIP TO BE SERVICED AND I'M BEING TOLD THAT CHRYSLER IS UNAWARE OF A CURRENT FIX. THE FIRST TIME IN WAS TOLD THAT A HOSE HAD TO BE REPLACED. SECOND TIME THAT IT WAS A PROGRAMMING UPDATE, NOW THEY DON'T KNOW.
Engine, Fuel/propulsion system, Dec 3, 2016
WHILE PULLING INTO TRAFFIC THE TRUCK SUDDENLY STOPPED WITHOUT ANY WARNING, I LOST MY POWER STEERING, POWER BRAKES AS WELL AS THE ABILITY TO HAVE POWER TO THE ENGINE. I TRIED TO START THE DIESEL ENGINE, BUT THE STARTER JUST TRIED STARTING IT FOR APPROX. 20 SECONDS, I DID NOT HAVE THE ABILITY TO TURN STARTER OFF SINCE IT IS A PUSH BUTTON START AND IT FINALLY TIMED OUT. I WAITED APPROX 5 MIN. AND WAS ABLE TO GET IT RESTARTED, THE CHECK ENGINE LIGHT CAME ON AND I DROVE IT TO THE DEALER. THE MILEAGE WAS APPROX. 36,100 MILES. I HAD TO KEEP MY FINGERS CROSSED HOPING IT WOULD NOT DIE ON ME AS I DROVE ABOUT 5 MILES TO THE DEALER. MY GREATEST CONCERN IS THE SAFETY ISSUE OF COMPLETE LOSS OF POWER AND WHAT MAY HAPPEN IF YOU WERE ON A HILL OR GOING AROUND A SHARP TURN WHERE THE STEERING AND BRAKES SYSTEMS WOULD NOT OPERATE PROPERLY. MY TRUCK HAS AN ECODIESEL ENGINE. THE DEALER TOLD ME THE TRUCK HA DMULTIPLE PROBLEM CODES ON THE COMPUTER ANALYSIS. THEY TOLD ME THE PROBLEM WAS CAUSED BY LOOSE PINS IN A CONNECTOR AND A LOOSE GROUND WIRE. I NEVER HAD ANY PROBLEM LIKE THIS AND THE SUDDENNESS OF THIS PROBLEM WAS SCARY.
Fuel/propulsion system, Nov 21, 2016
32 GALLON OPTIONAL FUEL TANK INSTALLED. DASH BOARD FUEL GAUGE INDICATOR SHOWS E FOR EMPTY AND ZERO MILES TO EMPTY ON DIGITAL DISPLAY. FILLED 32 GALLON TANK AND IT ONLY TOOK 25.7 GALLONS. I LOOKED UNDER THE TRUCK AND CONFIRMED I HAVE A 32 GALLON TANK. REPORTED TO CHRYSLER 1-800-763-8422 IN MAY OF 2016 BUT I COULD NOT DEAL WITH THE ISSUE UNTIL OCTOBER 2016. I TOOK TRUCK TO LOCAL CHRYSLER DEALER IN (JOE MACHENS) COLUMBIA, MO MID OCTOBER 2016. THEY FOUND NOTHING WRONG. CHRYSLER STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NO FIX AS OF 11/21/2016. VERY POOR COMMUNICATIONS COMING BACK TO ME FROM CHRYSLER ENHANCED CUSTOMER SERVICE. I HAVE SPOKE WITH KAITLYN, KENYA AND VERONICA OVER THE PAST MONTH ABOUT THIS ISSUE WITH NO TIME FRAME WHEN CHRYSLER WILL HAVE IT RESOLVED. LAST PERSON I SPOKE WITH RYAN AT 1-800-763-8422 EXTENSION 40614. HE STATED WOULD CALL ME BACK WITHIN 24 HOURS WITH ANSWERS. THAT WAS TWO WEEKS AGO. I AM GETTING THE RUN AROUND. I HAVE A STRONG FEELING THEY ARE NOT GOING TO RESOLVE THIS ISSUE. TWO CASE NUMBERS HAVE BEEN ISSUED BY CHRYSLER TO ME. REF # 29319235 WHICH THEY CLOSED. ALSO 30324341 WHICH SHOULD CURRENTLY BE OPEN. THANK YOU FOR ANY PRESSURE YOU CAN PLACE ON CHRYSLER TO HAVE THIS ISSUE RESOLVED SOONER VERSUS NEVER.
Air bags, Fuel/propulsion system, Jun 26, 2016, crash
TAKATA INFLATOR FAILED WHEN IN A FRONT END CRASH DUE TO A DRUNK DRIVER AT 45MPH. DRUNK DRIVER HIT CAR IN FRONT OF ME AND I SWERVED TO THE LEFT AND T-BONED DRUNK DRIVER ON PASSENGER SIDE DOOR CAUSING HIM TO SPIN AROUND AND SLAM INTO DRIVER SIDE OF BED. WITH THIS KIND OF IMPACT AIR BAGS SHOULD HAVE DEPLOYED AND FUEL CUT OFF SHOULD HAVE ENGAGED, BUT NOTHING HAPPENED.
Fuel/propulsion system, Mar 13, 2016
I PURCHASED MY 2015 RAM 1500 OUTDOORSMAN BACK IN DECEMBER. I HAVE BEEN HAVING NOTHING BUT ISSUES WITH IT NOT EVEN 5 MINUTES AFTER THE TRUCK WAS DELIVERED TO MY HOUSE AND I SIGNED THE PAPERS, MY SALESMAN HAD JUST LEFT MY HOUSE I GO OUT TO START IT AND WOULD NOT START. THE TRUCK KEPT TRYING TO TURN OVER BUT WAS NOT GETTING FUEL TO THE ENGINE. THE TRUCK WENT BACK TO THE DEALER THEY REPLACED THE TIPM, I I WAS TOLD NOT TO WORRY IT IS A COMMON ISSUE. I BRING THE TRUCK HOME FROM THE DEALER THAT DAY I AM NOT HAVING ANY ISSUES I THINK THE TRUCK IS BACK TO NORMAL UNTIL THE NEXT DAY. THE VERY NEXT DAY I HAVE THE SAME EXACT ISSUE THE TRUCK IS TRYING TO TURN OVER AND START BUT STARVING FOR FUEL. AFTER 15 MINUTES OF TRYING TO GET IT TO START IT FINALLY STARTS NORMAL AND I TAKE IT RIGHT BACK TO THE DEALER. THIS TIME IT HAS A CHECK ENGINE LIGHT WHICH SAID IT HAD A BAD (FUEL PUMP CONTROL MODULE). THE TECH INFORMED ME THIS IS A NEW PART FOR LATE MODEL 15'S AND GOING TO BE PLACED IN ALL OF THE 16 MODEL RAMS AND THAT HE ORDERED ME A NEW ONE. I RECEIVED A CALL 2 DAYS LATER MY RAM WAS READY TO BE PICKED UP. THIS IS AT ABOUT 170 MILES ON THE TRUCK. NOW AFTER I PICK IT UP FROM THE FUEL PUMP CONTROL MODULE BEING REPLACED, THE TRUCK IS RUNNING PERFECT. JUST WHEN I AM JUST STARTING TO GET COMFORTABLE THAT THE ISSUE IS FIXED, AROUND 2500 MILES I AM DRIVING THE TRUCK I GET STUCK IN HEAVY TRAFFIC. I AM AT A STAND STILL FOR ABOUT 20 MINUTES THE TRUCK BEGINS TO SPUTTER, SHAKE, AND MY RPM'S ARE VERY LOW AND IT IS MISFIRING. I AM TRYING TO GET OVER TO THE SIDE OF THE ROAD AND THE TRUCK WOULD NOT GO OVER 5 MILES A HOUR. AS I GET OFF THE ROAD IT SHUTS OFF AND WILL NOT START. SOUNDS THE EXACT SAME AS THE FIRST 2 TIMES. I TAKE IT TO THE DEALER AGAIN FOR A 3RD TIME AND IT HAS MISFIRE, AND FUEL CONTROL MODULE CODES AGAIN. NOW THEY ARE REPLACING THE PCM IN MY TRUCK, HOPE THIS IS IT.
Fuel/propulsion system, Sep 25, 2015
TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. THE CONTACT STATED THAT THE FUEL LEVEL WAS NOT RECEIVING THE CORRECT MPG. THE CONTACT NOTICED THAT THE VEHICLE RETAINED LESS THAN 14 MPG VERSUS 17 MPG AND 22 MPG ON THE HIGHWAY. THE VEHICLE WAS TAKEN TO THE DEALER OVER THREE TIMES AND THEY WERE NOT ABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300. UPDATED 11/09/15*LJ
Fuel/propulsion system, Aug 21, 2015
NEW TRUCK. LEFT DEALER AND DRIVE APPROXIMATELY 100 MILES. STOPPED AT A GAS STATION TO TOP IT OFF. PUMP SHUT OFF WHEN IT WAS FULL. SQUEEZED THE PUMP NOZZLE AGAIN, LIKE I HAVE ALWAYS DONE TO ROUND OUT THE DOLLAR AMOUNT, AND FUEL GURGLED OUT OF THE FILLER NECK AND RAN DOWN THE SIDE OF THE TRUCK. SEVERAL PEOPLE HAVE STATED THAT THIS HAS HAPPENED TO THEM ALSO ON VARIOUS YEAR RAMS AND THEY JUST GOT USED TO NOT SQUEEZING THE NOZZLE A SECOND TIME. THIS TRUCK IS EQUIPPED WITH THE 32 GALLON GAS TANK. I NEVER HAD THIS PROBLEM ON MY 2012 RAM WITH THE 22 GALLON TANK.
Fuel/propulsion system, Aug 17, 2015
THE TRUCK SHUTS OFF WHILE DRIVING,AND MUST BE MANUALLY GUIDED TO SAFETY SO THAT THE VEHICLE CAN BE RESTARTED. THIS OCCURRED THREE TIMES ON THIS DATE AND WAS TAKEN TO THE DEALERSHIP THE NEXT DAY. THE TRUCK DID SHUT OFF FOR THEM AS WELL DURING THEIR TESTING. THE TRUCK IS STILL AT THE DEALERSHIP AND THEY HAVE NO EXPLANATION AS TO THE CAUSE OF THE TRUCK TURNING OFF WHILE DRIVING.