2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints: other or unspecified
113 reports, newest first. Show all
Electrical system, Structure, Other or unspecified, Nov 3, 2016
TRUCK HAD A LEAK BEHIND THE DASH WHICH COULDN'T BE REPAIRED AFTER MULTIPLE ATTEMPTS. MOISTURE WITHIN THE CAB OF THE TRUCK HAS CAUSED ANYTHING METAL IN THE CAB TO RUST AND HAS ALSO AFFECTED SOME ELECTRICAL COMPONENTS. I NOTICED THE LEAK MORE WHILE THE TRUCK WAS STATIONARY DURING HEAVY RAINS/SNOW. LEAK WAS NOTICED IN OR AROUND 11/2015 AND CONFIRMED IN 1/2016 AND IS NOW ASSUMINGLY REPAIRED. RUST IS A MAJOR CONCERN ALONG WITH MOISTURE THAT MAY HAVE AN AFFECT ON ELECTRICAL COMPONENTS OF THE VEHICLE.
Power train, Other or unspecified, Engine, Sep 16, 2016
VEHICLE CHECK ENGINE LIGHT CAME ON, TOOK TO DEALER WHO NOTICED BLACK SLUDGE IN COOLANT. I WAS TOLD IT WOULDN'T BE UNDER WARRANTY AND SOMEONE HAD SABOTAGED TRUCK. I TOLD THEM IT LOOKED LIKE OIL IN COOLANT AND THAT'S EXACTLY WHAT IT WAS. FAULTY OIL COOLER LED TO OIL IN EVERY PART THAT ENGINE COOLANT ENCOMPASSES. THIS LEADS TO THE TRUCK OVERHEATING VERY QUICKLY AT TIMES. POSSIBILITY OF COOLANT IN THE ENGINE BLACK AS WELL, THEY CANNOT PROVE OTHERWISE WHICH COULD LEAD TO CRACKED ENGINE BLOCKS. MY TRUCK HAS BEEN IN THE SHOP FOR APPROX 75 DAYS AND THEY HAVE REPLACED NUMEROUS PARTS WITH NO REMEDY TO THE CHECK ENGINE LIGHT CONTINUING TO COME ON. VEHICLE WAS IN MOTION WHEN LIGHT ORIGINALLY CAME ON. IT'S NOW BEEN TO TWO DIFFERENT DEALERS AND I HAVE RESEARCHED AND DISCOVERED HUNDREDS OF OTHER CASES. THIS IS A FAULTY OIL COOLER IN 2014-2017 MODELS OF THE DODGE ECO DIESEL 1500 PICKUP. FCA PUT ME OFF FOR WEEKS SAYING THEY WOULD CALL ME AND NEVER WOULD, THE DEALERSHIP REFUSED TO GIVE ME PAPERWORK DETAILING THE PROCESS AND FCA COULD NOT REACH THE DEALERSHIP FOR WEEKS. THIS TRUCK HAS AN ISSUE THAT CHRYSLER NEEDS TO ADDRESS.
Other or unspecified, Aug 4, 2016
THE TRIM OF THE CENTER CONSOLE IS MADE OF A MATERIAL THAT REFLECTS LIGHT SO MUCH, THAT IN DIRECT SUNLIGHT IT IS REFLECTED INTO THE DRIVERS EYES. I HAVE HAD TO PUT A TOWEL OVER THE TRIM TO KEEP THIS FROM HAPPENING. ON BRIGHT DAYS IT IS ACTUALLY BLINDING.
Other or unspecified, Aug 2, 2016
SHAKING AND VIBRATION THROUGHOUT TRUCK BETWEEN 47 AND 70 MPH. VEHICLE HAS BEEN IN SHOPS A TOTAL OF NINE TIMES SINCE PURCHASE IN 2015. TIRES 'RE P LACED TWICE WITH NO POSITIVE OUTCOME. DEALERSHIP STATES PROBLEM WITH GOODYEAR WRANGLED SR-A TIRES. NEW TIRES INSTALLED AND SAME PROBLEM EXIST. MECHANICAL PROBLEM SUSPECTED WITH VEHICLE EVEN THOUGH DEALERSHIP STATES THERE IS NONE. I HAVE PAID OUTSIDE SHOPS TO CHECK TIRES AND NO ISSUES REPORTED. TWO OTHER OWNERS HAVE STATED THEY ARE HAVING THE SAME ISSUE WITH OTHER BRAND TIRES. DEALERSHIP DOES NOT WANT TO ACKNOWLEDGE A MECHANICAL ISSUE. SAFETY AND WARRANTY COMPLIANCE NEEDED ON THESE MODEL TRUCKS. PLEASE HAVE RAM CORPORATION PERFORM INTERNAL QUALITY CHECK ON ALL VEHICLES AND REMEDY COMPLAINT.
Other or unspecified, May 26, 2016
DIESEL EMISSIONS: DOZENS OF TIMES IN THE 7 MONTHS SINCE PURCHASING THE VEHICLE: WHEN DRIVING AT MEDIUM TO SLOW TRAFFIC SPEEDS OR PARKING LOT SPEEDS (5MPH - 20MPH), OR WHEN SITTING STOPPED, IF THE CLIMATE CONTROL FAN IS ON - IT BLOWS HEAVY DIESEL EXHAUST FUMES INTO THE CABIN. THESE FUMES ARE ONLY COMING IN THROUGH THE CLIMATE CONTROL SYSTEM. WHEN THE WINDOWS ARE OPEN WE DO NOT GET FUMES, THERE ARE NO HEAVY FUMES AROUND THE OUTSIDE OF THE VEHICLE. WE ONLY GET DIESEL FUMES BEING BLOWN IN VIA CLIMATE CONTROL. IF WE TURN OFF CLIMATE CONTROL, THE FUMES STOP. THEY ARE STRONG ENOUGH AT TIMES TO CAUSE EYES TO TEAR UP. THEY HAVE HAPPENED WHEN WE WERE IN EMPTY REMOTE PARKING LOTS - SO NO OTHER VEHICLES AROUND. THEY HAVE HAPPENED WITH HEAT / OR COOL SYSTEM ON. WE DO NOT GET NOTICEABLE FUMES IN THE CABIN WHEN TRAVELING AT FASTER/HIGHWAY SPEEDS. THIS HAS HAPPENED MANY TIMES, HOWEVER THIS COMPLAINT FORM ONLY ALLOWS PICKING ONE DATE.
Electrical system, Other or unspecified, Electronic stability control (ESC), May 7, 2016, crash
ON 2-24-16, AN ACCIDENT WITH THE VEHICLE HAPPENED DURING WHICH THE DRIVER HAD NO CONTROL OF THE VEHICLE. PER THE POLICE REPORT, VEHICLE WAS PARKED IN A PARKING SPACE FACING SOUTHWEST. UNOCCUPIED VEHICLE BACKED UP FROM ITS PARKING POSITION IN THE NORTHEAST DIRECTION COLLIDING WITH A BUILDING COLUMN. THE REAR BUMPER OF THE VEHICLE COLLIDED WITH A BLOCK COLUMN CAUSING CEMENT BLOCKS TO BE KNOCKED OUT OF POSITION. THERE WERE NO INJURIES ON THE SCENE. DRIVER LEFT THE VEHICLE IN PARK, TURNED OFF THE IGNITION TO THE VEHICLE, EXITED THE VEHICLE AND LCOKED IT WITH THE KEYS IN HIS POCKET. HE THEN ENTERED A STORE.AND APPROX. 15 MINUTES LATER, SECURITY LOCATED HIM AND INFORMED HIM THAT THE VEHICLE HAD BACKED INTO THEIR BUILDING JUMPING A CURB AND ACCELERATING. DRIVER ADVISED THAT HE HAD THE KEY FOB IN HIS POCKET TEH WHOLE TIME. HE STATED THE VEHICLE COULD NOT BE CRANKED AND WOULD AUTOMATICALLY SHUT OFF IF HE WAS A CERTAIN DISTANCE AWAY FROM THE VEHICLE. HE ADVISED HE DID NOT KNOW HOW THE VEHICLE CRANKED, TRAVELED IN REVERSE AND THEN COLLIDED WITH THE BUILDING. HE ADVISED THAT SOMEONE TOLD HIM THE VEHICLE'S REVERSE LIGHTS WERE ACTIVATED WHEN THEY OBSERVED THE CRASH. SECURITY VIDEO WAS OBTAINED AND A POLICE REPORT WAS FILED. LATER HE LEARNED THAT THERE HAD BEEN SIMILAR INCIDENTS FOR SIMILAR VEHICLES AND CONTACTED CHRYSLER. ON MARCH 17, 2016 OWNER OF THE VEHICLE RECEIVED A LETTER FROM FIAT CHRYSLER AUTOMOBILES (FCA US LLC) STATING THAT THE COMPANY DOES NOT BELIEVE THAT IT WAS DUE TO A MANUFACTURING RESPONSIBILITY. HOWEVER, UPON FURTHER RESEARCH, INFORMATION SHOWS THAT A RECALL WAS ISSUED FOR WHAT MAY HAVE CAUSED THE PROBLEM. ON AUGUST 14, 2015 CHRYSELR ISSUED A RECALL FOR RADIO SOFTWARE SECURITY VULNERABILITES. OWNER DOES NOT KNOW IF THE DEALERSHIP HAD SERVICED THE VEHICLE FOR THE ISSUE.
Other or unspecified, Jan 7, 2016
THE RAM 2015 PASSENGER SIDE TOW PACKAGE LARGE MIRROR OPTICS ARE POORLY DESIGNED FOR VIEWING TRAFFIC ON THE REAR AND SIDE OF THE VEHICLE. THE CURRENT LARGE PASSENGER SIDE MIRROR IS MAGNIFIED,AND PROVIDES POOR VIEWING COVERAGE OF OTHER VEHICLES. IT CREATES TUNNEL VISION WITH MANY BLIND SPOTS. IT IS EXTREMELY DIFFICULT TO ADJUST THE MIRRORS TO SEE TRAFFIC AROUND THE VEHICLE. I HAVE TRIED TO GET THE MANUFACTURER TO REPLACE THE MIRROR BUT THEY JUST GIVE ME THE RUN AROUND, AND REFUSE TO ACKNOWLEDGE THIS SAFETY CONCERN. THE STANDARD MIRROR FOR 2015 DODGE RAMS IS PARABOLIC WITH THE WORDS PRINTED AT THE BOTTOM OF THE MIRROR "OBJECTS IN MIRROR ARE CLOSER THAN THEY APPEAR" IS OK . THIS IS SAME AS MY LAST PICKUP A 2005 RAM 1500 AND THE MIRRORS ARE GREAT, BUT MY NEW 2015 RAM PASSENGER SIDE MIRRORS INCLUDED IN THE TOW PACKAGE ARE VERY UNSAFE TO OPERATE. I WOULD THINK PAYING AN EXTRA $410 FOR THE TOW PACKAGE MIRRORS OPTION WOULD IMPROVE THE VIEW, BUT JUST THE OPPOSITE IS TRUE THE MIRRORS ARE UNSAFE. ANY DAY I USE MY NEW RAM 2015, GIVEN THE HIGH AND LIMITED VIEW OF FULL A SIZE PICKUP I RISK GETTING INTO AN ACCIDENT. THE DEALER PERSONNEL HAVE DRIVEN THE TRUCK AND AGREE IT IS UNSAFE BUT CAN'T GET THE MANUFACTURER TO DO ANYTHING. I HAVE OPENED A CASE NUMBER WITH CHRYSLER, #28409386, ADMINISTRATOR "ANGEL", AND TRIED TO GET THEM TO TAKE ACTION BEFORE SOMEONE IS KILLED. AT THE DEALER RECENTLY I NOTICED 3 TRUCKS IN THE BODY SHOP WITH THE SAME TOW PACKAGE MIRRORS ALL WRECKED ON THE PASSENGER SIDE BY RUNNING INTO VEHICLES. I STRONGLY RECOMMEND A RECALL WHERE CHRYSLER REPLACES THE TOW PACKAGE MIRROR WITH A STANDARD PARABOLIC MIRROR, USED BY ALMOST EVERYONE IN VEHICLES. CHRYSLER DOES NOT HAVE THE MIRROR AVAILABLE, NOR AFTER MARKET PARTS, WITHOUT CHANGING OUT THE WHOLE ASSEMBLY AT A COST OF $1,100 - WHICH IS RIDICULOUS.
Structure, Other or unspecified, Dec 6, 2015
TRUCK IS LEAKING INSIDE THE INTERIOR, IN THE EXIT HANDLE. WATER WAS IN THE HEADLINER, BLINKER SWITCH, FLOORBOARD AND INSIDE THE EXIT HANDLE. TOOK TO DEALER. THEY WERE UNABLE TO RESOLVE. THIS HAPPENED IN MY DRIVEWAY WHILE THE TRUCK WAS PARKED.
Other or unspecified, Nov 11, 2015
I HAVE A 2015 RAM LARAMIE. WHEN IT RAINS IT LEAKS WATER AT THE SUN ROOF CONTROL AND AT THE PULL BAR ON THE DRIVER SIDE. IT HAS HAPPENED MULTIPLE TIMES SINCE PURCHASING.
Electrical system, Other or unspecified, Oct 5, 2015, crash
MY RAM TRUCK SHIFTED FROM DRIVE TO PARK WHILE TRAVELING AT 40 MPH. WHEN THE TRUCK SHIFTED TO PARK IT SLID TO A STOP AFTER IT VEERED RIGHT AND WENT UP ON THE SIDE WALK MISSING A PEDESTRIAN AND PHONE POLL. CHRYSLER, MILE ONE, AND HALL CHRYSLER JEEP IN VIRGINIA BEACH ARE DOING NOTHING TO HELP ME OUT OF THIS TRUCK. THE TRUCK IS ONLY 19 DAYS OLD WITH 1000 MILES ON IT AT THE TIME OF INCIDENT. THE TRUCK WAS MOST CERTAINLY MOVING AND I WAS LUCKY I HAD JUST LEFT THE INTERSTATE. I'VE ASKED TO HAVE THE TRUCK BOUGHT BACK SO I CAN BUY A DIFFERENT TRUCK FROM ANOTHER MANUFACTURER. THE TRUCK HAD A DAMAGED COMPUTER AND MELTED TRANSMISSION SENSOR SWITCH ONCE INSPECTED BY DODGE.
Other or unspecified, Aug 31, 2015
2015 DODGE RAM LARAMIE, 4X4 WITH ECO DIESEL MOTOR. AT HIGHWAY SPEEDS THE TRUCK BEGINS TO VIBRATE, 65 MPH AND GREATER. THE VIBRATION APPEARS TO ORIGINATE IN THE REAR END OF THE VEHICLE, AS SPEED INCREASES THE VIBRATION INCREASES. WHEN THE ROAD BECOMES ROUGH (I.E. POTHOLE ON I95) CONTROL BECOMES AN ISSUE DUE TO THE VIBRATION. I BROUGHT THE TRUCK BACK TO THE DEALER, AND DEALER REPLACED TIRES. PROBLEM IS STILL PERSISTENT AND SEEMS TO BE GETTING WORSE. TRUCK NOW HAS 1000 MILES ON IT AND IS BACK TO THE DEALER AGAIN FOR DIAGNOSTIC, AND REPAIR. THIS IS THE THIRD TIME THE TRUCK HAS BEEN BROUGHT TO THE DEALER AND THEY ARE CURRENTLY UNSURE OF WHAT THE ISSUE MAY BE. I HAVE TAKEN VIDEO OF THE MY CHILD'S CAR SEAT IN THE BACK OF THE TRUCK SHAKING FROM THE VIBRATION AND PRESENTED IT TO THE DEALER TO HELP DIAGNOSE THE ISSUE. FAMILY DOES NOT FEEL SAFE IN THIS VEHICLE AND IF THIS PROBLEM EXISTS IN OTHER LIKE MODELS VEHICLES IT SHOULD BE ADDRESSED BY THE MANUFACTURER AS IT IS A MAJOR SAFETY CONCERN FOR CONSUMERS AND OTHER MOTORISTS.
Power train, Electrical system, Other or unspecified, Aug 5, 2015, crash
BOUGHT A BRAND NEW 2015 DODGE RAM 1500, THE FIRST WEEK I HAD AN ISSUE WITH ONE OF THE WINDOWS NOT GOING BACK UP, ABOUT A MONTH LATER I WAS DRIVING AND THE NEW KNOB SHIFTER, WENT INTO NEUTRAL BY ITSELF WHILE I WAS DRIVING. MEANT TO TAKE IT IN, BUT HAD BEEN SO BUSY WITH WORK, THAT I WAS GOING TO WAIT UNTIL THE FIRST OIL CHANGE. I NOTED THOSE TWO ISSUES ON AN EMAIL REVIEW/SURVEY THAT DODGE HOUNDED ME TO FILL OUT. EXACTLY TWO MONTHS AFTER OWNING THE TRUCK ON JULY 28TH, THE SAME DAY I MADE MY SECOND PAYMENT, I WAS AT THE GARAGE AT WORK, LEFT THE TRUCK ON AND PUT IT IN PARK, GOT OUT OF THE CAR, CLOSED THE DOOR AND AS I WAS GETTING READY TO GO AROUND THE TRUCK TO GO INSIDE MY JOB, THE CAR STARTED TO BACK OUT BY ITSELF, I TRIED GETTING BACK INTO THE TRUCK TO STOP IT BUT UNFORTUNATELY, I FAILED, THE TRUCK ALMOST RAN ME OVER. THANKFULLY A CEMENT BEAM STOPPED THIS FROM HAPPENING.
Other or unspecified, Jun 14, 2015
WHILE CHECKING FOR THE REAR AIR SUSPENSION AIR BAGS, WHICH IT DOES NOT HAVE, ON BRAND NEW 2015 RAM 1500 LONE STAR CREW CAB WITH ONLY 85 MILES - WE CAME ACROSS EXTENSIVE CORROSION ON THE DRIVE SHAFT, PARTS OF THE REAR DIFFERENTIAL, ON THE REAR SUSPENSION BRACKET, IN THE STEERING COLUMN, AND PARTS BEHIND THE ENGINE.