2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Engine, Mar 11, 2024
Vehicle would not restart after being shut off, thereby leaving me stranded on the side of the road in an area without cell phone reception or through-traffic, which led to me having to walk 7 miles at night while in below-freezing temperatures to get help. The engine component that failed was the tone wheel (part of the crank position sensing system). It failed without any warning. This engine component was previously subject to a recall (W58) that did not address the primary issue, which is the component's manufacturing/design defect that renders the vehicle inoperable as soon as it occurs. This defect can create life-threatening situations for drivers and passengers inside these vehicles when the defect occurs in uninhabited areas, as well as other motorists if the defect occurs on busy roadways. Many others have reported experiencing the same problem in vehicles with relatively low mileage, which is unique to this particular engine.
Service brakes, Air, Service brakes, Mar 8, 2024
See attached document for complaint
Service brakes, Mar 7, 2024
Abs module has stopped communicating with computer . No brakes issue on thousands of these trucks
Engine, Mar 4, 2024
Vehicle driving at cruise speed (approximately 55 - 65 mph) on hard surface road. No warning or indicators displayed or observed when suddenly the oil pressure bottoms out, engine loses compression and very loud metal clunking sound while it stalls out. Oil blown all over wheels and tires, making it hard to get to shoulder. Cannot shift into neutral while running. All oil drains out on road and roadside and coats windscreen of car behind. . Towed to dealer. Dealer confirms motor blown but unable or unwilling to communicate what exactly failed. miles 61, 190. all service records up to date but dealer did not perform recall despite parts available. No prior indications, oil life 22% left, all fluids and tire pressures normal range. all records on file dealer. Quoting $20,000 for a new motor. Available for immediate inspection.
Steering, Mar 4, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.
Vehicle speed control, Service brakes, Forward collision avoidance, Mar 3, 2024
Abs, traction and brake light all came on on dash. Part number 68228991AD needs to be set under a recall part as a safety concern.
Fuel/propulsion system, Mar 2, 2024
The dealership and Ram are refusing to fix my fuel pump because it’s older than 2020. They are saying they’re doing it by newer to older vehicles. I’ve been tryin to get my truck fixed as the pump is making squeals and tapping. I’m afraid of the damage it’s causing my engine and don’t understand why they can’t fix it when they have the parts.
Power train, Engine, Fuel/propulsion system, Feb 29, 2024
My Ram 1500 has lost power several times while cruising at 55+. The first time was related to recall W58. My crank sensor became delaminated and caused my truck to completely die. After months of waiting I finally received my truck back, however, the recall is still open due to there being no fix. Just a few months later my truck died twice on the highway. This time it was due to recall Z46. After being sent from one person to the next all I am left with is I am on a list that is about 2 years behind for replacement parts.
Fuel system, Diesel, Electrical system, Feb 29, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to start the vehicle and while the vehicle was idling, the message "Regeneration Mode" was displayed on the instrument panel and the vehicle failed to start. The contact made several attempts to start the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 200,000. Parts distribution disconnect.
Power train, Feb 28, 2024
I was traveling with my Ram 1500 Eco diesel truck pulling my camper when the Crankshaft position sensor on the transmission failed and my truck went into limp mode. I called the local ram dealership and they said they couldn't get me in for 5 days. I was staying in my camper off of the side of the road. So needing to do something I called another local shop and they got me in the next day and put it on diagnostics. Luckily they were an honest shop and they ran the truck and found out that this truck had a recall or extended manufacturers warranty for this sensor so they called the dealership for me and verified it. So I paid 150 dollars for the diagnostics and took my truck to the dealership to have the recall work on the sensor done. a week later I picked it up. I sent the 150 dollars receipt for the diagnostic work to FCA and they refuse to pay stating they don't pay for diagnostics. The only reason I had a diagnostic done was because of the failing part which turned out to be on recall or extended manufacturers warranty. I feel they owe me for this covered repaired. Please help me recoup my loss for this covered breakdown. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel system, Diesel, Feb 27, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the contact attempted to schedule an appointment; however, the dealer refused to perform the recall repair due to excessive mileage on the vehicle. The contact stated that the dealer was responsible for completing the recall but failed to perform the recall repair. The manufacturer was not made aware of the issue. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the check engine warning light was illuminated. The vehicle was not repaired. The failure mileage was approximately 196,000. VIN tool confirms parts not available.
Fuel system, Diesel, Feb 27, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, when the contact attempted to set a recall appointment the dealer refused to perform the recall due to excessive mileage on the vehicle. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power and the vehicle almost stalled. There was no warning light illuminated. The vehicle was not repaired. The failure mileage was approximately 190,000. VIN tool confirms parts not available.
Steering, Feb 25, 2024
Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.
Service brakes, Feb 23, 2024
ABS, Traction Control, and cruise control not functioning due to failed ABS module. The part # is 68228991AD and they have been on back order for over a year according to my local dealer where I purchased the vehicle; and with no ETA available on when one will become available.
Fuel system, Diesel, Feb 22, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was difficult to start. The contact stated that the vehicle was scheduled to be being taken to the dealer, however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump failure which caused damage to the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Engine and engine cooling, Feb 22, 2024
The contact owns a 2015 Ram 1500. The contact stated while driving 75 MPH and attempting to accelerate while changing lanes, the vehicle suddenly lost motive power and was unable to accelerate properly to keep up with the flow of traffic. The contact was able to pull over to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the failure persisted, and the vehicle was unable to accelerate above 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the tone ring, informing the contact that the magnetic material separated from the tone ring, resulting in poor vehicle timing and fuel injection. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The VIN was included in the recall but had already been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 77,000.
Fuel/propulsion system, Feb 22, 2024
The HPFP failed 9/15/23 in my ecodiesel traveling down the freeway in three lane traffic. I lost all acceleration , power. no brakes or power steering, I was nearly killed by several semi's because I lost all speed. It nearly caused a massive accident potentially killing me and several others in the process. I had seconds to react it left me traumatized from the event. I had to call a tow truck- which cost me $300- They left me stranded at the dealership in a different state hours from home with nothing. I was without my truck for a week. It was then taken back to my homestate and taken to a local dealership- in which they had it for a few weeks and said it was a dirty radiator filter charging $240 . I had my truck back for 4 days before it started doing the same exact thing and had to be taken back to the dealership. They then admitted it was the recall after all and said I was not allowed to remove it off the property but there was no fix. I was not given a loaner vehicle- I was not helped in any way- My truck is my own vehicle- Im a single female that commuted back and forth to work an hour away from home. They had my truck for 13 weeks- in which they said they did a work around - within 5 minutes of taking it- lost acceleration again, hesitating, multiple issues. Tried to get it back to the dealership- drove it a few times and again multiple issues- hesitations, no acceleration. Was in route to take it back to another diesel mechanic and it completely died and had to have it towed again which was another $500. The next day they said they couldn't fix it and it had to be put on a trailer and taken back over to the other dealership. They DID NOT FIX THE ISSUE!!!! They keep charging all this money- and my truck is still unsafe!!! I lost my job because of it. I have received zero help and absolutely no compensation. That truck is going to kill me or someone else in the process.
Fuel/propulsion system, Feb 21, 2024
There is a safety recall on this vehicle, recall number 22V-406, issued in June 2022, which still has no remedy. We are concerned about the safety of this vehicle and my wife has had many instances where she was trying to accelerate into traffic, and the vehicle stalled. This has been an ongoing issue, and we are afraid one day this will lead to an accident. I believe 2 years is more than enough time for a remedy to this to have been found. I have spoken to the service department at my local Ram dealership, and all they tell me is that the parts are not available. This is unacceptable, and we need this resolved.
Fuel system, Diesel, Feb 20, 2024
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Steering, Feb 20, 2024
The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 35 MPH and attempting to make a right turn, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 105,000.
Electrical system, Wheels, Service brakes, Feb 16, 2024
I am having an issue with my 2015 dodge ram 77000 miles. I get two messages, SERVICE ANTI-LOCK BRAKE SYSTEM and SERVICE ELECTRONIC BRAKING SYSTEM, AND THE BRAKE LIGHT IS ON , ABS LIGHT AND TRACKING LIGHT. AFTENR READING ALL THE COMMENTS I REALLY DONT HAVE MONEY TO KEEP SPENDING ON REPAIRS AND THE ISSUSE JUST COMES BACK. I DON'T DRIVE OVER 50 MILES BECAUSE I AM AFRAID OF THE DANGER OF THE BRAKES.
Steering, Feb 15, 2024
Steering is partially failing. Hard to turn the steering wheel and can not turn as much.
Electrical system, Fuel/propulsion system, Feb 13, 2024, fire
Driving down the freeway Without warning vehicle dashboard started throwing out all kind of code warnings. Vehicle went into limp mode. Vehicle started on fire. Dealership states the blue def system was at fault. A problem this same dealer fixed just last year. At a cost of over $3000. This time with the fire the bill is over $8000. Not to mention the def system recall from a few years back where these components were suppose to be under an extended warranty. What is a consumer to do. We are at the mercy of these dealers Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Feb 12, 2024
This has happened 3 time now and basically has been parked since. We have had it to the repair shop and they couldn't find anything. Repair shop even has contacts who work for Chrysler in CO. We live in SD, it's winter. So vehicle need to warm for some time before driving. On all 3 occasions vehicle was warmed up for 15-30 mins. Hop in pickup to leave our yard and shift into drive. Steering wheel acts as if it's still locked. 1st time it lasted 5-10 seconds, I forcibly tried with all of my might to turn the wheel but could not get it too. Also tried shifting though gears while rolling. It just suddenly unlocked. The 2nd and 3rd time it lasted 30-60 seconds before it unlock. As a parent this vehicle isn't safe. What if it locks up while driving at 80mph on the interstate while my kids are in the car with me? I do have a video of it but it won't allow me to upload it.
Fuel system, Diesel, Feb 12, 2024
The contact owns a 2015 Ram 1500. The contact stated that the vehicle failed to start. The message "The Vehicle Will Not Start. Service DEF. See Dealer” was displayed. The vehicle was jumpstarted and taken to the dealer however, the failure could not be duplicated. The dealer reset the mileage countdown. The contact stated that unknown parts were replaced; however, the failure persisted. The vehicle was taken back to the dealer, where the cause of the failure could not be determined. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The vehicle was not repaired. Additionally, the contact became aware that the VIN was included in NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 113,000. VIN tool confirms parts not available.