2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Air bags, Mar 22, 2020
MY AIR BAG LIGHT COMES ON AND SAYS IT NEEDS SERVICED HAD IT TO THE DEALERSHIP AND THEY REPLACED A LOOSE CONNECTOR BUT THE LIGHT STILL COMES ON PERIODICALLY.
Exterior lighting, Mar 20, 2020
DRIVERS SIDE HEADLIGHT HAS A BROKEN SEAL AND HAS FILLED WITH CONDENSATION. HEADLIGHT HAS REDUCED PERFORMANCE AND DOES NOT OFFER THE PROPER LEVEL OF LIGHTING FOR NIGHT DRIVING. I HAVE SEEN A DOZEN OF THESE DODGE RAMS WITH THE SAME CONDITION. THE DEALER SAID THEY HAVE NO DIRECTION FROM DODGE TO REPAIR THIS ISSUE.
Power train, Engine, Mar 20, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT TOOK THE VEHICLE TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS LOCATED AT (6110 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 42,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Mar 13, 2020
WENT TO GET FUEL BECAUSE MY GUAGE SHOWED IT WAS LOW. ATTENDANT TRIED TO FILL IT AND SAID IT WAS FULL. HE TRIED AGAIN AND FUEL JUST CAME OUT. TOOK IT TO DEALERSHIP AND THEY SAID I NEEDED A NEW FUEL TANK, PRESSURE SENSOR AND FILLER NECK ASSEMBLY AT $3300. MY TRUCK HAD 66,000 MILES AND I BOUGHT IT 3 MONTHS AGO USED.
Other or unspecified, Mar 9, 2020, fire
MY 2015 DODGE RAM ECO DIESEL CAUGHT FIRE, WHILE DRIVING ON THE HIGHWAY. ITS A TOTAL LOSS. I DID NOT RECEIVE A RECALL NOTICE BUT AFTER RESEARCH FOUND THERE WAS A RECALL. CHRYSLER TOLD US IT WAS NOT THEIR FAULT. THIS TRUCK WAS TAKEN CARE OF LIKE A CHILD, THERE IS NO REASON FOR THE FIRE.
Fuel/propulsion system, Feb 26, 2020
THE VEHICLE IS AT APPROX 58,000 MILES AND THE WELL DOCUMENTED FUEL SENSOR FAILURE HAS ILLUMINATED ON THE DASHBOARD. THIS HAPPENED SHORTLY AFTER FILLING THE TANK TO FULL AND A DRIVE OF ABOUT 60 MILES. IN ADDITION TO THE FUEL SENSOR FAILURE, THE CHECK ENGINE LIGHT IS ILLUMINATED, WHICH DISABLES ECO MODE. THE DEALER WANTS $1000 TO FIX IT. NOT ACCEPTABLE.
Steering, Feb 25, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH WHILE MAKING A RIGHT TURN, THE VEHICLE LOST POWER STEERING ASSIST AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AIRPORT DODGE RAM (2605 NW PRAIRIE VIEW RD, PLATTE CITY, MO) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,500.
Steering, Feb 25, 2020
WHILE DRIVING DOWN THE ROAD,I WAS GOING TO MAKE A LEFT TURN. AS I TURN THE WHEEL IT FELT LIKE IT HIT A WALL AND I COULDN'T TURN ANYMORE. I HAVE TAKIN IT TO MULTIPLE SHOPS TO HAVE IT SCANNED AND LOOKED AT BECAUSE THERE IS NO CODE BEING THROWN ON THE DASH. BUT BOTH PLACES SAY THE SAME THING IT IS OUT. ELECTRIC STEERING MODULE IS WHAT ITS CALL I DO BELIVE. IT'S NOT SAFE TO DRIVE AND I NEED IT TO GET TO WORK AND KIDS TO SCHOOL.
Steering, Feb 24, 2020
ELECTRIC STEERING MODULE HAS FAILED. EXTREMELY HARD TO STEER. STEERING WHEEL MUST BE MANUALLY TURNED BACK AFTER MAKING A TURN. VERY DANGEROUS. RECALL NOTICE S19 SHOULD BE COVERING THIS ISSUE ACCORDING TO DEALER.
Steering, Feb 23, 2020
DRIVING MY 2015 RAM NOTICED HARD TO STEER AT TIMES! THEN ALL AT ONCE CAN'T STEER WITHOUT MUCH ADDED MUSCLE! FEELS LIKE STEERING GETS STUCK AND HAVE TO FORCE IT BACK STRAIGHT AND OR IN DIRECTION YOU WANT TO GO! CHECKED FOR THE RECALL THAT IS OUT FOR RAMS AND MINE IS NOT ONE OF THEM! NEED IT FIXED ASAP AND SEEING ALL THAT ARE HAVING PROBLEMS WITH IT THAT ARE NOT UNDER THE RECALL IS DISTURBING! PAY A LOT FOR THESE TRUCKS AND ALL THAT ARE HAVING TROUBLE IT ISN'T A FLUKE! MANUFACTURERS SHOULD STEP UP!
Steering, Feb 22, 2020
I AM HAVING AN ISSUE WHERE MY ELECTRIC RACK AND PINION IS GIVING OUT. THIS CREATES A LACK OF POWER STEERING FOR MY VEHICLE. THIS IS THE SAME ISSUE LISTED IN RECALL VB9 BUT MY VIN NUMBER IS NOT ASSOCIATED WITH THE RECALL FOR SOME REASON.
Steering, Feb 20, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH, THE VEHICLE STEERING WHEEL BECAME INOPERABLE AND HARD TO TURN WHILE THE (GRILL SHUDDER SYSTEM) WARNING LIGHT ILLUMINATED. THE VEHICLE TAKEN TO THE DEALER(STEVE WHITE MOTORS 3470 HIGHWAY 70 SE, NEWTON, NC 28658 (828) 464-3458 ) WHERE IT WAS TEST DROVE NOT DIAGNOSED AND DETERMINED NO FAILURE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V167000(STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Engine, Feb 18, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 19V757000 (ENGINE). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO UNKNOWN DEALER FOR ROUTINE SERVICE AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF SMOKE COMING FROM UNDER THE HOOD. THE CONTACT PULLED OVER AND EXITED THE VEHICLE AND NOTICED A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT WAS NOTIFIED OF THE FIRE. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Structure, Engine, Feb 14, 2020, fire
ENGINE CAUGHT FIRE DUE TO EGR SYSTEM OVERHEATING (MAYBE BURNING INTERNALLY) MELTING THEN SPONTANEOUSLY CATCHING FOAM RUBBER PAD ABOVE THE EGR DIFFUSER TUBE ON FIRE. RESULTED IN MELTING WIRES, HOSE AND OTHER PARTS ATTACHED TO ENGINE. WAS QUICKLY PUT OUT WITH A FIRE EXTINGUISHER. WAS DRIVING TO MENARDS IN NORMAL ILLINOIS AND SMELLED SMOKE AT FIRST STOP LIGHT, THOUGHT IT WAS VAN NEXT TO ME. AT NEXT STOP LIGHT SMELLED THE SMOKE AGAIN AND PULLED INTO MENARDS PARKING LOT. SAW LOTS OF SMOKE COMING OUT FROM UNDER HOOD. RAISED HOOD LOOKING FOR WHERE SMOKE WAS COMING FROM. SAW A SMALL FLAME, WENT TO BACK OF TRUCK AND TOOK OUT FIRE EXTINGUISHER. WENT TO FRONT OF TRUCK AND FLAME HAD TURNED TO FLAMES, EXTINGUISHED FIRE.
Suspension, Feb 14, 2020
SINCE DECEMBER OF 2018 MY 2015 RAM 1500 LARAMIE LONGHORN HAS BEEN IN THE SHOP A TOTAL OF 5 TIMES DUE TO THE AIR SUSPENSION FAILING. THEY'VE REPLACED THE COMPRESSOR ON SEVERAL OCCASIONS, REPLACED BOTH FRONT AIR BAGS, REPLACED FUSES, COMPRESSOR LINES ETC. MOST RECENTLY I PICKED UP MY TRUCK AFTER IT WAS INT HE SHOP FOR 2 WEEKS, 2 DAYS LATER THE SUSPENSION FAILED AGAIN. I'VE BEEN TRAVELING DOWN THE HIGHWAY AT 70+ MPH WHEN THE SUSPENSION SUDDENLY DROPS TO ITS LOWEST SETTING AND BEGINS BOUNCING UNCONTROLLABLY DOWN THE ROAD. I'VE GOTTEN MESSAGES TO SERVICE AIR SUSPENSION IMMEDIATELY AFTER SEVERAL OCCASIONS. I'VE LOST A TOTAL OF OVER 30 DAYS OF VEHICLE USE WHICH SERIOUSLY IMPEDES MY ABILITY TO RUN MY BUSINESS AS I DEPEND ON MY VEHICLE FOR HAULING MATERIALS ETC. THESE FAILURES HAVE AMOUNTED TO THOUSANDS OF DOLLARS IN REPAIRS. FORTUNATELY FOR ME I HAVE THE LIFETIME WARRANTY ON MY VEHICLE. WHILE THIS HAS SAVED ME CONSIDERABLE AMOUNTS OF MONEY, I'VE STILL PAID OVER $1000 IN DEDUCTIBLES ONLY TO HAVE THE SYSTEM FAIL AGAIN. MY TRUCK HAS BEEN IN THE SHOP IN DECEMBER OF 2016, MARCH 2019, APRIL 2019, MAY 2019, NOVEMBER OF 2019 AND JANUARY OF 2020, ALL FOR THE AIR SUSPENSION. THE VEHICLE WILL DROP TO ITS LOWEST SETTING AND FAIL TO RAISE AFTER BEING PARKED, WHILE DRIVING DOWN THE ROAD, OVERNIGHT ETC. WHETHER DRIVING DOWN THE HIGHWAY OR ON LOCAL SURFACE STREETS THE SUSPENSION SUDDENLY FAILS. THERE'S NO RHYME OR REASON TO WHY OR WHEN IT OCCURS. IT IS EXTREMELY UNSAFE AND QUITE A DISAPPOINTMENT AFTER SPENDING NEARLY $70,000 ON A VEHICLE. THIS ISSUE SHOULD BE ADDRESSED BY THE MANUFACTURER IMMEDIATELY BEFORE SOMEONE HAS A TERRIBLE ACCIDENT. I'VE SEEN NUMEROUS TRUCKS WITH THE SAME ISSUES AT THE DEALERSHIP WHILE MINE HAS BEEN IN FOR REPAIRS.
Suspension, Feb 13, 2020
AIR SUSPENSION IS FAILING AND NOT INFLATING
Engine, Feb 10, 2020, fire
THIS FIRE START ON AIR INTAKE, I LOST THE TRUCK. WAS DRIVING FINE AND START BLUE SMOKE COME OF HOOD... THIS TRUCK GOT A RECALL OPEN, THIS RECALL IS ABOUT FIRE ON AIR INTAKE. I CALL DODGE TO DO THEY NEVER HAVE THE PART... THE END OF HISTORY I LOST MY TRUCK.
Steering, Feb 8, 2020
POWER STEERING WORKED YESTERDAY. THIS MORNING IT DOES NOT WORK AT ALL. WARNING LIGHT ON THE DASH IS ON.
Steering, Feb 7, 2020
MY STEERING ON THIS RAM 1500 HAS BEEN NOTICEABLY STIFF LATELY WHEN TURNING. I LOOKED FOR COMMON COMPLAINTS FROM OTHER RAM OWNERS AND FOUND A RECALL (S19) FOR RAMS MANUFACTURED BETWEEN JAN AND SEPT OF 2015 - MY RAM WAS MANUFACTURED IN APRIL 2015. I FEEL THAT THIS RAM SHOULD ALSO BE INCLUDED IN THIS RECALL
Other or unspecified, Feb 7, 2020, fire
TRUCK CAUGHT FIRE WHILE DRIVING ON HIGHWAY. NO WARNING SIGNS ON DASH. STARTED TO SLOW DOWN THEN SMOKE STARTED COMING FROM FRONT OF HOOD AS IF OVERHEATING. I PULLED OVER TO EMERGENCY LANE, TURNED CAR OFF , THEN POPPING SOUND CAUSING TRUCK TO GO INTO FLAMES AND POPPING WITH BIG EXPLOSION AND BURNING RAPIDLY. I WAS ABLE TO GET OUT BECAUSE I HAD DOOR ALREADY CRACKED OPEN AND RAN AWAY FROM VEHICLE.
Engine and engine cooling, Feb 5, 2020, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STARTED TO RUN ROUGH AS SMOKE WAS EMITTED THROUGH THE VENTS. THE CONTACT WAS ABLE TO STOP IN A PARKING LOT AND UPON EXITING THE VEHICLE WITH HIS PASSENGER SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO DAYSTAR CHRYSLER DODGE JEEP RAM (206 S CARROLLTON ST, MALVERN, OH 44644) WHERE THE FAILURE WAS DIAGNOSED AS THE EXHAUST GAS RECIRCULATION (EGR) COOLER WAS FRACTURED CAUSING A FIRE. THE EGR COOLER WAS REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER TO HAVE THE GLOW PLUG AND THE CYLINDER REPLACED DUE TO THE FIRE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Engine, Feb 4, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH POINT CHRYSLER DODGE FIAT JEEP RAM LOCATED AT 7726 NORTH POINT BLVD, WINSTON-SALEM, NC 27106, (336)306-8945, TO BE DIAGNOSED. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT WAS INFORMED THAT THE DEALER REPLACED A HALF OF THE EXHAUST SYSTEM HOWEVER, THERE WAS NO REPAIRS PERFORMED IN THE NEAR PROXIMITY OF THE CATALYTIC CONVERTER OR THE HEADER. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
Electrical system, Engine, Jan 31, 2020
CAR STALLED LOST POWER WHILE DRIVING AND IN THE MIDDLE OF TRAFFIC.
Steering, Jan 30, 2020
I HAVE NOTICED OVER THE LAST FEW WEEKS THE STEERING HAS BECOME VERY DIFFICULT AT SLOW SPEEDS OR WHEN NOT MOVING. I HAVE TO MUSCLE THE STEERING WHEEL TO GO AROUND TURNS AND HAVE TO STEER BACK TO STRAIGHT. I WORRIED ABOUT NOT BE ABLE TO CONTROL MY TRUCK. THIS IS NOT SOMETHING THAT SHOULD HAVE TO BE REPLACED AFTER ONLY 54000 MILES FOR CLOSE TO $2500.
Steering, Jan 29, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75-80 MPH THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CHECK POWER STEERING WARNING INDICATOR LIGHT WAS ILLUMINATED. THE CONTACT CALLED (AL DEEBY CHRYSLER DODGE JEEP RAM 8700 DIXIE HWY, VILLAGE OF CLARKSTON, MI 48348 (248) 620-0800) TO INFORM THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.