2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Fuel/propulsion system, Nov 30, 2018
55K MILES ON TRUCK. ENGINE LIGHT CAME ON. PULLED ERROR CODE P0463 WHICH INDICATED AN ISSUE WITH FUEL LEVEL SENSOR. LIGHT WENT OUT AFTER A FEW ENGINE STARTS. TODAY THE ENGINE LIGHT COMES BACK ON, FUEL GAUGE GOES TO EMPTY (EVEN THOUGH IT HAS 3/4 OF A TANK, AND A FUEL LEVEL SENSORS FAILURE MESSAGE DISPLAYS ON THE DASH. AN INTERNET SEARCH FOUND THAT THIS IS A HUGE PROBLEM WITH THE 2014+ RAMS. THE FUEL SENDER WEARS A LINE ON THE SENSOR AND THE CONTACTS NOT LONGER MAKE CONTACT. THIS NEEDS TO BE A RECALL. THE FIX INVOLVES DRAINING THE TANK, PULLING THE BED ON THE TRUNK AND REPLACEMENT OF EITHER THE COMPLETE FUEL PUMP OR THE FUEL LEVEL SENSOR. COST ESTIMATES ARE $575 AND ON UP. THIS IS RIDICULOUS FOR A TRUCK THAT'S ONLY 3YRS OLD AND 55K MILES. I HAVE A 1979 MERCURY BOBCAT AND THE GAS GAUGE STILL WORKS ON IT. THIS IS JUST A POORLY DESIGNED PART THAT CAUSES PREMATURE FAILURE.
Air bags, Seat belts, Nov 28, 2018, crash
INVOLVED IN A MVA DURING A SNOW STORM. RESPONDING TO A FIRE CALL DRIVING DOWN HILL WHEN VEHICLE INFRONT STOPPED IN MIDDLE OF THE ROAD. TAPPED ON BRAKES AND TRUCK STARTED TO SLIDE. TRUCK LOST CONTROL DUE TO SLIPPERY ROAD CONDITIONS .TRUCK WENT THROUGH A TREE AND TELEPHONE POLE AND MY SEAT BELTS NEVER LOCKED AND AIR BAGS DID NOT DEPLOY. TRUCKS FRONT FRAME WAS WRINKLED AND BUMPER SNAPPED IN HALF. WHILE STEPPING ON THE BRAKES SEAT BELTS NEVER LOCKED.
Steering, Electrical system, Air bags, Other/unknown, Nov 28, 2018
THE DEALER HAD TO REPLACE THE CLOCKSPRING DUE TO PROBLEMS WITH THE HORN, AIRBAG AND STEERING/ELECTRICAL. THIS WAS THE SAME PROBLEM FOR 2012-2014 RAM 1500S THAT WERE RECALLED, MILEAGE FOR THE TRUCK IS ABOUT 65000. COST FOR FIXING IT WAS 762.67. IT IS SIMILAR TO NHTSA ID NUMBER: 11065676 THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE STEERING WHEEL DID NOT ILLUMINATE AND THE HORN STOPPED WORKING. CHAPMAN DODGE CHRYSLER JEEP RAM OF SCOTTSDALE, ARIZONA (3800 N 89TH ST, 85251) WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.
Fuel/propulsion system, Nov 27, 2018
THE FUEL SENSOR GOES OUT. IT SEEMS FCA KNOWS OF THIS BUT NOT DOING MUCH TO FIXING IT. COMPLAINTS ON UTUBE ALSO. IT WON'T START IN SELF-STARTING, FUEL GAUGE STAYS ON EMPTY, AND MAINTAINS A ENGINE PROBLEM. CAN RUN OUT OF GAS ON THE HIGHWAY IF NOT FIXED. CAN COST UP $1000.00. IT HAPPENED AT 36, 499, JUST OVER THE WARRANTY.
Suspension, Air bags, Nov 26, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 60 MPH, THE REAR SUSPENSION'S AIR SYSTEM ABRUPTLY ACTIVATED CAUSING THE VEHICLE'S REAR END TO LIFT AND THE FRONT END TO DROP ABRUPTLY. THE CONTACT DOVE TO CHRIS NIKEL CHRYSLER DODGE RAM (2920 NORTH ASPEN AVENUE, 145TH EAST AVENUE & THE B.A. EXPRESSWAY, BROKEN ARROW, OK 74012, (918) 940-6785). THE DEALER DIAGNOSED THAT THE REAR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE AIR BAG COMPRESSOR SYSTEM MAY NEED TO BE DISABLED. THE CONTACT STATED THAT THE SUSPENSION HAD AN AIR BAG THAT WAS OPERATED BY THE COMPUTER SYSTEM AND THE REAR SUSPENSION AIR BAG FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Fuel/propulsion system, Nov 23, 2018
45000 MILES AND GET P0463 CODE, FUEL LEVEL SENSOR. ESTIMATED COST TO FIX, $1000
Engine, Nov 14, 2018
FCA AS THE PARENT COMPANY TO RAM BRANDS HAS ISSUED A RECALL R51 FOR A KNOWN ISSUE RELATED TO THE RAM 1500 ECODIESEL USING A 3.0L VM MOTORI DIESEL MOTOR. THE RECALL IS INTENDED TO COVER ALL ECODIESEL MOTORS WITH A BLOCK HEATER. ALL VM MOTORI ENGINES ARE EQUIPPED FROM THE FACTORY WITH A BLOCK HEATER. HOWEVER, ONLY SOME TRUCKS WERE SHIPPED WITH A FACTORY INSTALLED HEATER BLOCK CABLE, AND ONLY THOSE WITH THE CABLE CODE WERE FLAGGED WITH THE RECALL. HOWEVER, ALL ECODIESEL MOTORS SUFFER FROM THE SAME ISSUE LISTED IN THE RECALL RELATING TO COLD WEATHER OPERATION BELOW AMBIENT FREEZING TEMPERATURES. AFTER CONTACTING FCA, I WAS INSTRUCTED TO CONTACT NHTSA TO SEE ABOUT GETTING MY VIN NUMBER INSERTED INTO THE RECALL, AS ALL ECODIESEL MOTORS IN THIS RANGE SOLD IN AREAS FREQUENTLY BELOW FREEZING REQUIRE IT. THE RECALL TEXT IS AVAILABLE HERE: HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/R51.PDF
Electrical system, Fuel/propulsion system, Nov 11, 2018
CONTINUE TO RECEIVE CHECK ENGINE LIGHT CODE P0463 HIGH LEVEL OUTPUT FUEL SENSOR. FUEL GAUGE DOES NOT CHANGE AND WORKS CORRECTLY. SHOULD NOT HAVE TO PAY $734 TO $1400 TO FIX THIS SENSOR PROBLEM. // FRONT PARK ASSIST SENSOR BROKEN. ONE SENSOR BROKEN BUT FAILS THE OTHER SENSORS INSTALLED. SHOULD HAVE TO PAY $765 TO REPLACE ONE SENSOR AND PAINT TO MATCH THE FRONT BUMPER.
Engine, Nov 8, 2018
WHILE DRIVING ON A CITY STREET, THE TRUCK LOST ALL POWER AND I STARTED COASTING TO A STOP. WHILE SLOWING DOWN, A LOUD CLICKING SOUND CAME FROM THE ENGINE BAY AND I GOT A "LOW OIL PRESSURE" WARNING MESSAGE ON THE DASH. AS I WAS COASTING TO A STOP, SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT AND WAS COMING INTO THE CAB THROUGH THE VENTS. IT SMELLED LIKE COOLANT. I CHECKED THE OIL LEVEL AND IT WAS GOOD. ALL GAUGES WERE IN NORMAL TEMPERATURE RANGES. I TOOK IT TO THE DEALER, AND IT IS STILL UNDER POWERTRAIN WARRANTY. I HAVE ALWAYS HAD THE OIL CHANGED ON TIME. THE DEALER INFORMED ME THAT THE EGR (EXHAUST GAS RECIRCULATION) COOLER FAILED. THEY SAID IT LEAKED INTO THE INTAKE AND THE INTAKE NEEDS TO BE REPLACED AS WELL FOR A TOTAL COST OF ABOUT $4500. RAM SAID THAT THE POWERTRAIN WARRANTY DOES NOT COVER IT, WHICH IS ABSURD BECAUSE THE TWO PARTS ARE BOLTED TO THE ENGINE AND NECESSARY FOR IT TO RUN. EGR COOLER FAILURES ARE VERY COMMON ON RAM 1500 ECODIESELS, ALTHOUGH RAM DOES NOT ACKNOWLEDGE THAT THERE IS AN ISSUE.
Engine, Nov 8, 2018
ENGINE IN THE TRUCK FAILED WHILE DRIVING DOWN THE HIGHWAY, STARTED LOUDLY KNOCKING AND LOST POWER, BY THE TIME I WAS ABLE TO GET PULLED OVER TO THE SHOULDER THE CAB OF THE TRUCK FILLED WITH SMOKE, THE SMOKE IN THE CAB WAS THICK ENOUGH THAT IT WAS DIFFICULT TO SEE. EYES WERE WATERING AND WAS DIFFICULT TO BREATH, THE SMOKE WAS COMING OUT FROM UNDER THE HOOD OF THE TRUCK. I NEVER SAW FLAMES BUT THOUGHT TRUCK WAS ON FIRE DUE TO THE AMOUNT OF SMOKE SO I HAD MY FAMILY EXIT THE TRUCK AS SOON AS WE WERE SAFELY ON THE SHOULDER OUT OF TRAFFIC. THE SMOKE EVENTUALLY STOPPED. THE DEALER THAT THE TRUCK WAS TOWED TO BY ROADSIDE ASSISTANCE INDICATED THAT THERE WERE CURRENTLY MORE THAN 60 ENGINES ON BACK ORDER IN THE US WITH NO ESTIMATED DELIVERY TIME ON A REPLACEMENT. THERE ARE A LARGE AMOUNT OF THESE ECO DIESEL ENGINES FAILING AND SOME VEHICLES ARE CATCHING ON FIRE DUE TO THE ENGINE FAILURE CAUSING OIL TO LEAK ONTO THE EXHAUST AND IGNITING. THERE ARE NUMEROUS REPORTS OF THE SAME FAILURE ALONG WITH ENGINE BAY FIRES ON A WEBSITE DEDICATED TO THIS PARTICULAR TRUCK AND ENGINE. HTTPS://WWW.RAM1500DIESEL.COM/
Engine, Nov 6, 2018
10/05/2018 DRIVING DOWN ROAD AND CHECK ENGINE LIGHT CAME ON, 3 TRIPS TO DEALER, 10/08/2018 AFTER UPDATING COMPUTER FOR RECALLS ON 1ST TRIP,10/18/18 REPLACEING EXHAUST MANIFOLD GASKETS ($1188.00) 2ND TRIP, REPLACED PLUGS, AFTER 3RD TRIP 10/22/2018 WAS TOLD HAVE BAD LIFTERS, $6500 TO REPAIR, VALVE LIFTERS ON BACKORDER 4-6 MONTHS. SERVICE DEPARTMENT SAID THIS IS A VERY COMMON PROBLEM FOR THIS HEMI MOTOR. TRUCK HAS 136000 MILES, OUT OF WARRENTY. WAS ALSO TOLD THAT WHEN REPLACEMENT LIFTERS DO COME IN THEY ARE THE SAME, NOT FIXED, NOT UPGRADED, SO THE SAME THING CAN HAPPEN AGAIN. WHAT DO I DO WITHOUT A VEHICLE FOR 4-6 MONTHS?
Engine, Fuel/propulsion system, Oct 31, 2018
AM GETTING A P203E ERROR MESSAGE. TOOK IT TO DEALER. THERE IS A DEFECTIVE LEVEL SENSOR LOCATED INSIDE THE TANK. PROBLEM IS ITS A SEALED TANK WITH NO ACCESS ONLY WAY TO FIX IS TO REPLACE THE ENTIRE TANK, PUMP AND SENSOR. VERY BAD DESIGN FLAW. $2600 TO REPLACE. MESSAGE IS SAYING ENGINE WILL FAIL TO START AFTER 500 MILES. THE DEF PUMP IS WORKING CORRECTLY BUT THE ENGINE THINKS ITS ALMOST EMPTY.
Exterior lighting, Oct 29, 2018
HEADLIGHTS WILL SHUT OFF THEN TURN BACK ON SO FAST IF YOU BLINK YOU MISS IT. HAVE NOT NOTICED A PATTERN IN WHEN IT HAPPENS. ONLY TIME I HAVE NOT NOTICED IT HAPPENING IS WHEN THE HEADLIGHTS ARE ON WHILE VEHICLE IS NOT RUNNING. HAVE TALKED TO FOUR DIFFERENT DEALERS AND CALLED THE MANUFACTURER DIRECTLY STILL NO HELP.
Structure, Other or unspecified, Oct 28, 2018
MY DODGE RAM 2011 1500 AND MY 2015 DODGE RAM 1500 BOTH WHEN IT RAINS MY BACK UNDER THE SEATS GETS FILLED WITH 2" RAIN WATER. THIS MUST BE A INHERIT PROBLEM THE ROOF MUST BE LEAKING CAUSING THIS RAIN WATER TO RUN TO THAT AREA. WILL CAUSE RUST AREA TO CAUSE WEAKEN BODY TO CASE SEAT TO WEAKEN IN THIS AREA.
Steering, Oct 25, 2018
POWER STEERING IS FAILING LIKE THE RECALL 16V167000 WHICH INCLUDES 2015 RAM 1500'S HOWEVER MINE IS NOT SHOWING IT TO BE INCLUDED. AT LOW SPEED THE STEERING IS STFFING AND BECOMING DIFFICULT TO TURN. MILEAGE IS UNDER 25000.
Engine, Oct 24, 2018
ON THREE SEPARATE OCCASIONS THE TRUCK ENGINE DIED WITHOUT WARNING. AND I WAS UNABLE TO RESTART. THE ECO DIESEL ENGINE IN MY TRUCK ON THE THIRD INCIDENT, TOTALLY SEIZED UP AND I WAS TOLD THE ENGINE WAS FINISHED AND THE DEALER WOULD TRY TO GET ME A NEW ONE. THEY CAME BACK AND SAID IT WOULD TAKE A MINIMUM OF TWO MONTHS, IF THEY COULD GET ONE AT ALL, BECAUSE OF THE PROBLEMS THEY WERE HAVING WITH ECODIESEL ENGINES. I BASICALLY, WAS FORCED TO TRADE IT IN TO GET ANOTHER VEHICLE. THIS TRUCK IS UNSAFE AND SHOULD NOT BE ON THE ROAD. ON TWO OCCASIONS OF THE THREE INCIDENTS, IT NEAL\RLY KILLED ME, OR AT LEAST A VERY SERIOUS ACCIDENT.
Steering, Oct 23, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FAILURE BEGAN TWO MONTHS AGO AND PROGRESSIVELY WORSENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,593.
Steering, Oct 18, 2018
I WAS HAVING THE OIL CHANGED. WHEN THEY STARTED IT TO PULL IT OUT THE POWER STEERING WARNING CAME ON AND I DID NOT HAVE ANY POWER STEERING. *DT*JB
Structure, Wheels, Engine, Oct 18, 2018, fire
ON 9/21/18 MY HUSBAND WAS DRIVING TO THE STORE DOWN THE INTERSTATE AND HIS TRUCK SHUT OFF CAUSING HIM TO COAST TO THE SHOULDER. WHEN HE DID HE NOTICED SOME LIGHT SMOKE. HE TRIED TO POP THE HOOD BUT IT WOULDN'T POP SO HE GOT OUT AND TRIED TO SEE IF IT WAS CAUGHT AND SAW MORE SMOKE HE LOOKED UNDERNEATH TO SEE STUFF DRIPPING LIKE MELTING FROM THE ENGINE COMPARTMENT, AT THAT TIME HE WENT TO WALK AROUND THE TRUCK TO LOOK FOR A FIRE EXTINGUISHER WHEN HE HEARD A LOUD EXPLOSION CAUSING HIM TO RUN BACK FROM THE TRUCK AND CALL 911. IN LESS THAN 5 MINUTES THE ENTIRE TRUCK WAS ENGULFED IN FLAMES AND IN THE 25 IT TOOK THE FIRE DEPARTMENT TO ARRIVE THE ENTIRE TRUCK EXCEPT THE BED AND REAR TIRES WERE COMPLETELY BURNT DOWN. 5 MONTHS PRIOR TO THIS THE ENGINE IN THIS ECODIESEL BLEW UP WHILE HE WAS DRIVING DOWN THE INTERSTATE AND CHRYSLER DID AN COMPLETE ENGINE REPLACEMENT ON IT UNDER WARRANTY AND DUE TO THEIR FAULT. THE NEW ENGINE ONLY HAD 10-15K MILES ON IT AND TO REPLACE THIS ENGINE YOU HAVE TO TAKE THE ENTIRE TRUCK APART LIKE A LEGO CAB AND ALL. RAM IS NOT COMING OUT WITH AN ECODIESEL IN THE 1500 IN 2019 BUT CHRYSLER IS NOT OWNING RESPONSIBILITY FOR THE TRUCK ALMOST KILLING MY HUSBAND. THE TRUCK WAS IN MOTION ON FIRE AND ON THE SIDE OF A HIGHWAY WHEN IT BURNT DOWN. IT WAS IN MOTION AND ON AN INTERSTATE WHEN THE FIRST ENGINE BLEW WITH ONLY 84K MILES ON A DIESEL.
Power train, Vehicle speed control, Fuel/propulsion system, Oct 16, 2018
TWICE WITH IN A PERIOD OF THREE WEEKS THE SAME ISSUE/FAILURE HAS OCCURED. "SERVICE ELECTRONIC THROTTLE CONTROL". BOTH TIMES THE ISSUE OCCURED DURING RUSH HOUR TRAFFIC, AT FREEWAT SPEEDS, WHILE DRIVING ON A FREEWAY. BITH OCCURENCES RESILYED IN TOTAL LOSS OF ACCELERATION. I WAS LEFT WITH LIMITED ABILITY TO MANUEVER ON THE FREEWAY, TO THE RIGHT LANES, AS WELL AS LIMITED ABILITY TO MANEUVER AND AVOID TRAFFIC FROM BEHIND, AS WELL TO SWITCH LANES TO EXIT THE FREEWAY SAFELY. ONCE EXITED HE VEHICLE WOULD ONLY REACH A TOP SPEED OF 39MPH. BITH TIMES THE DEALERSHIP REPORTED THE ISSUE AS AN EGR VALVE PROBLEM.
Other or unspecified, Oct 12, 2018
AUTO WINDOWS ARBITRARILY WORK OR RATTLES VIOLENTLY. HAD THIS ADDRESSED WITH DEALER FOUR (4) TIMES SINCE BRAND NEW JUNE 2015. STILL EXPERIENCING THIS AND I'M CONCERN THAT WINDOWS WILL FAIL OR BREAK ABRUPTLY WHEN ROLLING UP OR DOWN, IN MOTION AND/OR STATIONARY, WELL AS MY SAFETY WITH WINDOWS FAILING.
Structure, Latches/locks/linkages, Oct 10, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE CONTACT CALLED DOUGLAS JEEP CHRYSLER DODGE RAM AT 941-484-8300 (LOCATED AT 2382 S TAMIAMI TRAIL, VENICE, FL 34293) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Oct 9, 2018
UPPER INSTRUMENT PANEL IS STICKY WITH EXCESSIVE FOGGING OF WINDSHIELD. "DASHBOARD" IS STICKY, WON'T CLEAN UP WITH WATER BASED CLEANERS/ CLEANING WIPES. RESIDUE ON INSIDE SURFACE OF WINDSHIELD WON'T CLEAN UP WITHOUT CLEANER. THE RESIDUE IS EXCESSIVE AND CAUSES MODERATE VISIBILITY PROBLEMS WHEN DRIVING WITH SUN DIRECTLY IN YOUR FACE. NOTED EXCESSIVE BUILDUP OF RESIDUE WITHIN TWO YEARS OF PURCHASE - SAME TIME NOTED THAT BUILD UP OF DUST, BUGS ON THE UPPER INSTRUMENT PANEL STARTED.
Steering, Oct 5, 2018
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. AFTER RESTARTING THE VEHICLE APPROXIMATELY FOUR TIMES, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214)-256-4324) WHERE IT WAS DIAGNOSED THAT THE CONTROL CIRCUIT BOARD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 95,000.
Engine, Oct 5, 2018, fire
MY 2015 RAM 1500 4X4 WITH ECODIESEL BEGAN TO LOSE POWER WHILE DRIVING ON US31 SO I PULLED OFF ON THE NEXT SIDE STREET. AT THAT POINT, SMOKE POURED OUT OF THE VENTS AND FROM UNDER THE HOOD INTO THE CAB. I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION AND WAITED FOR THE TOW TRUCK. DEALER REPORTS AN EGR VALVE COOLER FAILURE WHICH THEN CAUSED THE INTAKE MANIFOLD TO CRACK