2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Power train, Sep 22, 2017, crash
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT INDEPENDENTLY SHIFTED INTO RESERVE AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. A DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER WHO SENT SOMEONE TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THERE WAS NO DEFECT FOUND AND OPENED CASE NUMBER: 32234169. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *LN
Electrical system, Sep 21, 2017
2015 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO SAFETY RECALL APPOINTMENT. *LD THE CONSUMER STATED THE DEALER MADE IT DIFFICULT TO SCHEDULE AN RECALL REPAIR APPOINTMENT. THE CONSUMER SCHEDULED AN APPOINTMENT WITH A DIFFERENT DEALER. UPDATED 09/21/2017*JS
Exterior lighting, Sep 18, 2017
MY RADIO SCREEN WENT BLACK WHERE YOU COULD SEE NOTHING ON IT NO MATTER WHAT CONTROLLERS YOU TRIED TO SWITCH. THIS HAPPENED ALMOST ON EVERY TRIP. THE ONLY WAY TO GET IT ON WAS TO PULL OVER AND LET THE VEHICLE STAND FOR A LITTLE BIT UNTIL IT COOLS DOWN, THEN IT WOULD TURN BACK ON. BROUGHT TO THE DEALERSHIP WAS TOLD THAT IT COULD HAVE BEEN RELATED TO THE RADIO SECURITY RECALL. GOT THE RADIO SOFTWARE UPDATED. THE PROBLEM DID NOT COMPLETELY DISAPPEAR. THE RADIO SCREEN LIGHT STARTED DIMMING FOR SEVERAL MINUTES, AND THEN GETTING BRIGHTER. OFF AND ON, NO MATTER WHAT TIME OF DAY AND HOW DARK OR BRIGHT IT IS OUTSIDE. IT IS VERY DISTRACTING ESPECIALLY WHEN DRIVING AT NIGHT. I ADDRESSED THE PROBLEM AT THE DEALERSHIP BUT THEY TOLD ME IT DOES THAT FOR SAFETY REASONS. WONDER WHY IT DIDN'T HAPPEN TO THE RENTAL TRUCK THAT THEY HAD ME DRIVE WHILE MY TRUCK WAS IN THE SHOP?? ANOTHER ISSUE I HAD WAS THE CHECK ENGINE LIGHT WENT ON FOR A FULL DAY. CALLED THE DEALERSHIP, THEY SAID THAT THEY DID NOT GET ANY SIGNAL OR A MALFUNCTION CODE. AT THE END OF THE DAY IN TURNED OFF.
Vehicle speed control, Sep 18, 2017
I HAVE HAD MULTIPLE ISSUES WITH MY 2015 RAM 1500 ECODIESEL GAS PEDAL GETTING STUCK. FIRST TIME WAS ON 7/07/17. I WANTED TO MAKE A LEFT TURN ON A STOP SIGN. AS I TOUCHED THE PEDAL WITH MY FOOT, IT SUNK TO THE BOTTOM AND THE TRUCK STARTED ACCELERATING LIKE CRAZY, THE TIRES SQUEAKED AND THE TRUCK TILTED TO THE LEFT. THE RMP WENT UP TO 3 AND THE LIGHTNING BOLT MESSAGE LIT UP. I THOUGHT WE WOULD FLIP OR CRASH INTO SOMETHING BUT LUCKILY I MANAGED TO GET THE TRUCK UNDER CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. PUT THE TRUCK IN PARK AS THE PEDAL STAYED IN THE SINKING POSITION. HAD MY FOUR CHILDREN WITH ME IN THE TRUCK, THEY ALL STARTED CRYING HYSTERICALLY AND KEPT ASKING, "MOM WHAT IS GOING ON WITH OUR TRUCK?" ABOUT 3 MIN. LATER IT WAS RELEASED. BROUGHT THE TRUCK TO THE DEALERSHIP AND GOT THE ACCELERATOR SENSOR REPLACED. THE SAME PROBLEM REPEATED ON 7/16/17. THIS TIME ON A HIGHWAY WHILE DRIVING AT ABOUT 60MPH. BROUGHT BACK TO THE SAME DEALERSHIP, WAS TOLD THAT THEY COULD NOT DUPLICATE THE PROBLEM. WAS ASKED TO TAKE A PICTURE OR VIDEO IF THE PROBLEM OCCURS AGAIN. ARE THEY SERIOUS? HOW CAN YOU DO THAT WHEN YOU ARE TRYING TO GET YOUR VEHICLE UNDER CONTROL AND ARE SCARED FOR YOUR LIFE? SAME ISSUE ON 8/15/17 AS WE CAME OUT OF A DRIVEWAY UNTO A WINDY ROAD AT ABOUT 15MPH. THE VEHICLE ACCELERATED LIKE CRAZY ALMOST CAUSING US TO HIT THE GUARDRAIL ON THE SIDE. GOOD THING THERE WAS NO ONCOMING TRAFFIC AND WE MANAGED TO STOP THE TRUCK ON THE SIDE OF THE ROAD. THE TRUCK IS BACK AT THE DEALERSHIP. THEY WANT ME TO COME AND PICK IT UP BUT I AM SCARED FOR MY LIFE TO DRIVE IN IT. THEY SUGGESTED THAT I COME AND DRIVE IT WITH A TECH. HOPING IT WOULD DUPLICATE. THERE IS NOTHING SPECIFIC THAT CAUSES IT TO HAPPEN. IT JUST HAPPENS OUT OF NOWHERE, NO SPECIFIC SPEED, PLACE OR TIME. I JUST WANT A SAFE CAR FOR MY FAMILY. I HAVE 4 CHILDREN THAT DRIVE WITH ME EVERY DAY, CAN'T RISK THEIR LIVES.
Engine, Aug 30, 2017
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE WENT INTO IDLE MODE AND STALLED. THE LIGHTING BOLT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEPHENS AUTO CENTER (104 STEPHENS ST, DANVILLE, WV 25053) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 26,000.
Air bags, Aug 30, 2017, crash
AIR BAG IN STEERING WHEEL DID NOT DEPLOY. HEAD ON COLLISON. UPDATED 09/21/17 *BF *TR
Electrical system, Aug 17, 2017, crash
MY RAM TRUCK WAS PARKED IN MY DRIVEWAY. I WENT OUT AND STARTED MY TRUCK, WENT BACK INSIDE THE HOUSE TO GATHER MY THINGS APPROXIMATELY 2-3 MINUTES. WHEN I CAME BACK OUT TO MY DRIVEWAY MY TRUCK HAD STARTED TO ROLL DOWN THE DRIVEWAY AND ENDED UP CRASHING INTO MY NEIGHBORS FENCE. THE TRUCK WAS IN PARK WHEN STARTED AND SOMEHOW CAME OUT OF GEAR OR HAD A COMPUTER FAILURE ON THE ROTARY SHIFT KNOB. THE DIAL INDICATOR WAS STILL IN PARK WHEN I ENTERED THE VEHICLE AFTER THE ROLL AWAY.
Power train, Structure, Aug 17, 2017, crash
VEHICLE IS A 2015 RAM 1500 TRUCK WITH 8-SPEED TRANSMISSIONS AND "DIAL-A-GEAR" ELECTRONIC GEAR SELECTOR. THE VEHICLE WAS DRIVEN TO A GAS STATION AND PULLED UP NEXT TO A GAS PUMP. DRIVER EXITED THE VEHICLE, AND REALIZED THAT THEY NEEDED TO PULL FORWARD ABOUT 2 MORE FEET TO BETTER ALIGN THE TRUCK WITH THE GAS PUMP. THE DRIVER GOT BACK INTO THE TRUCK, TURNED THE KNOB TO "DRIVE," AND PULLED FORWARD. ONCE THE TRUCK WAS STOPPED, THE DRIVER TURNED THE KNOB TO "PARK" AND EXITED THE TRUCK. AS THE DRIVER STEPPED OUT OF THE TRUCK IT BEGAN TO MOVE BACKWARDS, CAUSING THE DRIVER'S DOOR TO IMPACT THE POLE PROTECTING THE PUMPS, AND OVER-EXTENDING THE DOOR AND HINGES BEYOND NORMAL OPERATION. THE DRIVER QUICKLY JUMPED BACK INTO THE TRUCK AND STOPPED IT'S MOVEMENT, AND THEN VERIFIED THAT THE GEAR SELECTOR WAS SHOWING "PARK." THE DRIVER WAS UNINJURED, BUT THE INCIDENT RESULTED IN $2,200.00 OF DAMAGE TO THE TRUCK. THE TRUCK WAS MOVED FORWARD AGAIN, THE DOOR PULLED BACK TO A NORMAL POSITION, THE GEAR SELECTION KNOB AGAIN TURNED TO THE "PARK" POSITION, AND THE VEHICLE'S TRANSMISSION WAS CONFIRMED TO BE IN "PARK." THE INCIDENT OCCURRED AT QUIKTRIP GAS STATION #764 ON AUGUST 10, 2017. IT WAS CAPTURED ON THE LOCATION'S SURVEILLANCE VIDEO SYSTEM ON CAMERAS "GAS LEFT" AND "PARKING LEFT" STARTING AT THE TIME OF 15:50:33, WITH THE ACTUAL INCIDENT BETWEEN 15:51:26 AND 15:51:29. VIDEO CAN BE REQUESTED THROUGH QUIKTRIP'S CORPORATE OFFICE AT 770-368-1616.
Power train, Aug 11, 2017
THIS TRUCK JERKS INTO FIRST AND SECOND GEAR WHEN SLOWING DOWN. THIS TRANSMISSION DEFECT LUNGES THE TRUCK FORWARD IN A VERY ABRUPT AND SURPRISING MANNER. THE TRUCK IS DIFFICULT AND DANGEROUS TO DRIVE, SPECIFICALLY IN HEAVY TRAFFIC.
Air bags, Jul 21, 2017, crash
I WAS HIT HEAD ON BY A DRUNK DRIVER. I WAS DOING SIXTY MILES PER HOUR WHEN THE IMPACT OCCURRED. MY TRUCK FLIPPED THREE TIMES BEFORE COMING TO A STOP. NONE OF MY AIRBAGS DEPLOYED.
Engine, Jul 19, 2017
I OWN A 2015 DODGE ECODIESEL AND IT HAS NOW ACTUALLY SHUT DOWN WHILE DRIVING TWICE, BOTH TIMES PLACING US IN GREAT DANGER. THE FIRST TIME MY HUSBAND WAS DRIVING ON THE HIGHWAY. WE TOOK IT TO THE DEALERSHIP AND THEY HAD TO CALL IN THEIR "HEAD ENGINEERS" TO FIGURE OUT THE PROBLEM. AFTER SEVERAL DAYS, THEY FINALLY IDENTIFIED THAT THE TRUCK NEEDED MANY (I THINK THEY QUOTED AROUND 20) SOFTWARE UPDATES. HOWEVER, WE NEVER GOT NOTICE THAT THE TRUCK NEEDED THESE UPDATES AND/OR THAT IF IT DIDN'T GET THESE UPDATES THAT IT COULD JUST STOP WORKING AT ANY TIME. THE SECOND TIME THAT THIS HAPPENED, I WAS DRIVING THE TRUCK LATER AT NIGHT (AWAY FROM HOME) WITH 2 SMALL CHILDREN IN THE CAR AND THE TRUCK SHUT DOWN BEFORE I WAS ABLE TO FIND SOMEWHERE TO PULL OVER ON A COUNTY ROAD WITH NO SHOULDER. WE RECENTLY HAD A FAMILY KILLED IN COLLIN COUNTY DUE TO A VEHICLE SLOWING AND A DRIVER BEHIND COLLIDING INTO THE VEHICLE AT A HIGH RATE OF SPEED, SO YOU CAN SEE HOW THIS HAS ME EVEN MORE TERRIFIED THAT WE HAVE A VEHICLE THAT DOES THIS WITHOUT OUR CONTROL. I AM APPALLED THAT DODGE IS ABLE TO PUT A VEHICLE ON THE ROAD THAT CAN JUST SHUT DOWN FOR NO GOOD REASON PUTTING PEOPLE IN GRAVE DANGER. THE CHECK ENGINE LIGHT IS NOW ON IN THE TRUCK DESPITE IT SEEMINGLY WORKING OKAY, FOR NOW. WE TOOK IT TO THE DEALERSHIP AGAIN AND THEY ARE NOW SAYING THAT BECAUSE WE ARE SLIGHTLY OVER MILES THAT THE WARRANTY MAY NOT COVER THE FIX TO WHATEVER IS ALL OF THE SUDDEN WRONG WITH A 2 YEAR OLD VEHICLE. AGAIN, HOW IS DODGE ALLOWED TO USE THIS SOFTWARE THAT REQUIRES UPDATES (EVEN THOUGH THEY DO NOT NOTIFY DRIVERS) THAT IS ACTUALLY SHUTTING DOWN VEHICLES? WHAT IS THE SOFTWARE ACTUALLY DOING?I FEEL THAT DODGE SHOULD PROVIDE A GUARANTEE THAT THIS TRUCK WILL NEVER DO THIS AGAIN, BUT I DON'T KNOW HOW THAT IS EVEN POSSIBLE. I WOULD LIKE ANSWERS FROM DODGE ASAP.
Power train, Jul 14, 2017
TOOK DELIVERY 10/20/15. LESS THAN ONE MONTH LATER ON 11/11/15, THE TRUCK BEGAN TO HAVE A PRETTY STRONG JERK UPON ACCELERATION AND/OR SLOWING DOWN MAKING IT FEEL LIKE YOU COULDN'T STOP COMPLETELY AND/OR THAT YOU WERE BEING REAR ENDED. IN FACT ON 4/8/16, IT JERKED ME UP ONTO A CONCRETE STOPPER AT TACO BELL, IN DADE CITY, FL. ONE YEAR LATER, UPON ACCELERATION A CLUNKING NOISE IN THE REAR END STARTED HAPPENING. SO ON 10/10/16 (ONE YEAR LATER), 25,000 MILES LATER, AND AFTER NUMEROUS TIMES IN/OUT OF THE SHOP, WHERE THE TECHS CLAIMED THEY COULDN'T DUPLICATE IT OR SAID "THAT WAS THE WAY THE TRANSMISSION WORKED AND THAT THEY HAD NUMEROUS COMPLAINTS FROM OTHER DODGE RAM TRUCK DRIVERS ABOUT THE SAME THING, INCLUDING EMPLOYEES THAT OWNED THEM" THEY SAID THE DRIVESHAFT SLIP STICK WAS CAUSING THE CLUNKING, SO THEY REPLACED THE DRIVESHAFT OR PROPELLER SHAFT. THE CLUNKING AND JERKING STOPPED. FOUR MONTHS LATER ON 2/23/17 THE SAME STRONG JERKING STARTED AGAIN. TECHS CONTINUALLY STATED THEY COULD NOT DUPLICATE THE JERKING, BUT THE MINUTE I WOULD LEAVE THE DEALERSHIP IT WOULD JERK. I HAVE A DISABLED PLACARD AND FREQUENTLY PARK IN A DISABLED SPOT. UPON PULLING UP, THE TRUCK JERKS FORWARD AND I'VE NEARLY HIT THE DISABLED POLE. MY FEAR IS THAT IT IS GOING TO JERK FORWARD AND CAUSE ME TO HIT ANOTHER VEHICLE OR WORSE YET, A PERSON IN A CROSSWALK. PLEASE NOTE: I DO NOT HAVE A WAY TO UPLOAD ANY DOCUMENTS FROM HOME, BUT WOULD BE HAPPY TO FROM WORK, IF YOU NEED THEM. I HAVE ALL OF MY RECEIPTS AND HAVE DOCUMENTED EVERYTHING.
Structure, Jul 12, 2017
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INTERMITTENTLY OPENED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, AND WAS ABLE TO CLOSE THE TAILGATE. IN ADDITION, THE CONTACT STATED THE FAILURE HAD OCCURRED MORE THAN TWELVE TIMES. THE DEALER (BONIFACE-HIERS CHRYSLER DODGE JEEP 1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY SO THE VEHICLE WOULD NEED TO BE SCHEDULED FOR A DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED OR HAD BEEN BROUGHT IN FOR SERVICE. THE MANUFACTURER WAS NOT CONTACT OR MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Power train, Jul 11, 2017
TRANSMISSION SHIFTS HARD. THE TRANNY DOES IT SOMETIMES. IT COULD BE WARM OR COLD. ENGINE SOUNDS LIKE ITS RACING BEFORE SHIFTING. DEALERSHIP SAYS I HAVE TO WAIT FOR A LIGHT COMES ON OR A MESSAGE. 3 TIMES I TOOK IT IN FOR THAT PROBLEM . NOW 2DAYS AGO ...AS I WAS TURNING INTO MY DRIVEWAY THE TRUCK POPPED INTO PARK. I WAS TURNING INTO MY DRIVEWAY. NOW WHAT'S THAT ALL ABOUT???? NOW....NO ONE CAN GIVE ME A STRAIGHT ANSWER. I HATE TO GIVE THIS UP AND GO BACK TO FORD.
Air bags, Jul 11, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BEBBY BOYD DODGE IN GONZALEZ, TX) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jul 10, 2017
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH POINT DODGE OF TUSLA, OKLAHOMA WAS MADE AWARE OF THE RECALL AND STATED THAT THEY WERE NOT READY, AND WOULD CALL THE CONTACT WHEN THEY ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Engine, Jun 29, 2017
WHILE DRIVING THE TRUCK THERE WAS A THUMP SOUND WHICH CAUSE THE TRUCK TO STALL CAUSING TRUCK TO SLOW DOWN INSTANTLAY. HOWEVER IT DOES THIS FOR A FEW SECONDS THEN IT WILL ACCELERATE AND CONTINUE ON DRLIVING. THIS HAS HAPPENED SEVERAL TIMES EVEN AFTER TAKING IT TO THE DEALERSHIP. THEY SAID THEY CAN'T FIND ANYTHING WRONG BUT IT HAS NO CERTAIN SPEED THAT IT WILL DO IT. IT JUST HAPPENS RANDOMLY WITH NO SPECIFIC SPEED WHEN IT HAPPENS. IT HAPPENED ON THE INTERSTATE AND ON A REGULAR HIGHWAY ROAD THERE WAS A DIFFERENCE IN SPEED EACH TIME.
Power train, Jun 28, 2017, crash
VEHICLE WAS RUNNING AND LEFT IN PARK. WENT IN REVERSE AND CRASHED INTO A COLUMN.
Electrical system, Engine, Jun 26, 2017
HAS STALLED WHILE DRIVING 2 TIMES IN THE LAST WEEK. THE FIRST TIME THE RADIO AND DASH CLUSTER STOPPED WORKING THEN THE TRUCK ENGINE SHUT OFF DOING 80 DOWN THE HIGHWAY. THE SECOND TIME IT WAS JUST THE ENGINE THAT SHUT OFF DOING 60 MPH ON A 2 LANE ROAD
Engine, Fuel/propulsion system, Jun 20, 2017
ECO DIESEL ENGINE HAS BEEN SERVICED THREE TIMES FOR "ELECTRONIC THROTTLE CONTROL" FAILURE. ONCE IDIOT LIGHT COMES ON TRUCK LOSES ALL POWER. CURRENTLY IN DEALERSHIP TO BE SERVICED AND I'M BEING TOLD THAT CHRYSLER IS UNAWARE OF A CURRENT FIX. THE FIRST TIME IN WAS TOLD THAT A HOSE HAD TO BE REPLACED. SECOND TIME THAT IT WAS A PROGRAMMING UPDATE, NOW THEY DON'T KNOW.
Power train, Jun 16, 2017, crash
ON 6/12/17 I BACKED OUT OF MY GARAGE AND SHIFTED THE TRUCK INTO PARK.(ELECTRONIC ROTARY DIAL SHIFTER MOUNTED ON DASH) I EXITED THE TRUCK TO RETRIEVE AN ITEM IN THE GARAGE, LEAVING THE TRUCK RUNNING. MY 10 YEAR OLD SON, WHO WAS INSIDE THE TRUCK, SCREAMED TO ALERT ME. I OBSERVED MY TRUCK IN MOTION MOVING FORWARD TOWARD MY GARAGE.(NOT COASTING AS IF IT WERE IN NEUTRAL BUT RATHER IN DRIVE). I ATTEMPTED TO GET BACK INTO TRUCK TO APPLY BRAKE BUT WAS UNSUCCESSFUL. THE TRUCK IMPACTED THE EXTERIOR OF MY GARAGE BETWEEN THE DOORS WITH MY SON INSIDE THE TRUCK. HE WAS SEAT BELTED AND UNINJURED, PHYSICALLY. UPON ENTERING THE TRUCK I OBSERVED THE GEAR SELECTOR TO BE IN PARK. I IMMEDIATELY SHIFTED INTO REVERSE BACKING UP APPROXIMATELY 15-20 FEET. I SHIFTED THE TRUCK INTO PARK AND AGAIN EXITED THE TRUCK TO SURVEY THE DAMAGE. THE TRUCK AGAIN BEGAN MOVING FORWARD AS IF IN DRIVE. I WAS ABLE TO APPLY THE BRAKE REACHING IN WITH MY HANDS TO DO SO. I AGAIN OBSERVED THE TRANSMISSION TO BE IN PARK. I SHUT THE IGNITION OFF AT THIS POINT. IMMEDIATELY FOLLOWING THIS EVENT I ATTEMPTED TO REPLICATE IT IN MY DRIVEWAY APPROXIMATELY 20-30 TIMES, SHIFTING FROM DRIVE TO PARK AND LETTING MY FOOT OFF THE BRAKE. I WAS UNABLE TO REPLICATE IT IN THESE ATTEMPTS. MY TRUCK SUSTAINED JUST OVER $3,000 WORTH OF DAMAGE. I HAVE NOT AT THIS TIME GOTTEN AN ESTIMATE FOR THE DAMAGE TO MY HOME. THE MAJOR CONCERN I HAVE PERTAINS TO THE FACT MY SON WAS INSIDE THE TRUCK AND MY DAUGHTERS PLAYING NEARBY WHEN THIS EVENT OCCURRED. LATER THAT EVENING WHILE RESEARCHING THE INTERNET FOR ISSUES ASSOCIATED WITH THIS TRANSMISSION I LOCATED NHSTA INVESTIGATION PE 16-014 AND FEEL I HAVE EXPERIENCED A SIMILAR ISSUE AS THOSE PREVIOUSLY REPORTED TO THE NHTSA. OUR SECOND FAMILY VEHICLE IS MY WIFE'S 2014 DODGE DURANGO WITH THE SAME TRANSMISSION AND SUBJECT TO THE SAME NHTSA INVESTIGATION PE 16-014.
Exterior lighting, Jun 8, 2017
2015 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO DEALERSHIP SERVICE DEPARTMENT UNABLE TO REPAIR VEHICLE HEADLIGHT ISSUES. *SMD THE CONSUMER STATED THE HEADLIGHTS WOULD FLICKER AND GO OUT WHILE ON HIGH OR LOW BEAMS. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS
Air bags, May 26, 2017, crash
TAKATA RECALL- I WAS IN A HEAD ON COLLISION, WHERE I T-BONED A LADY THAT CUT ME OFF WHILE GOING APPROX. 40MPH. AIRBAGS NEVER DEPLOYED.
Power train, May 24, 2017, crash
I WAS BACKING MY TRUCK TO HOOK UP TO TRAILER I STOP TRUCK PUT IN PARK FROM REVERSELEFT MOTOR RUNNING GOT OUT STARTED WALKING TO BACK OF TRUCK WHEN THE TRUCK STARTED GOING FORWARD . I TRIED TO CATCH ITI GOT DOOR ALMOST OPEN WHEN I WAS CRUSHED BETWEEN MY TRUCK AN A PARKED FORD PICKUP I WENT TO HOSPITAL FOR CT SCAN LUCKY ONLY HIP CONTOSTION . DONE LOTS OF DAMAGE TO BOTH TRUCKS . I BELIEVE THE TRANSMISSION WENT INTO GEAR ON ITS ON ME GETTING HURT WAS MY FAULT FOR TRYING TO STOP TRUCK . I WAS IN MY ON YARD WHEN THIS HAPPEN.
Power train, Electrical system, Engine, Apr 16, 2017, fire
APRIL 14, 2017 MY HUSBAND WAS HEADING EAST ON I-20 IN THE TYLER, TEXAS AREA LOCATED IN SMITH COUNTY TEXAS.APPROACHING HIS TURN OFF AT HWY 14. WHEN EXITING ON THE RAMP HE NOTICED SMOKE COMING FROM THE BACK OF THE TRUCK. HE LOOKED AND THE SERVICE ENGINE LIGHT WAS ON AND HE BEGAN LOSING POWER. HE WAS ABLE TO PULL TO A LARGE PARKING AREA AWAY FROM OTHERS. HE GOT OUT OF THE VEHICLE AND APPROACHED THE HOOD WHEN HE NOTICED FLAMES COMING FROM THE ENGINE. HE BACKED AWAY FROM THE VEHICLE AT THAT TIME AND CALLED 911. OUR VEHICLE IS NOT A TOTAL LOSS. LAST FALL WE HAD TO REPLACE THE ENTIRE FUEL SYSTEM $6500 WHEN THE VEHICLE HAD LESS THAN 20,000 MILES ON IT. NOW AT LITTLE OVER 30,000 MILES IT'S A TOTAL LOSS. I HAVE CONTACTED CHRSYLER AND THEY ARE SUPPOSE TO SEND INSPECTORS TO SEE IF THEY CAN DETERMINE THE CAUSE. INSURANCE INSPECTORS ARE ALSO COMING THIS WEEK TOO. I'VE READ A LOT OF NEGATIVES FOR THIS TRUCK AND SAW THERE WAS A RECALL FOR 4X2'S FOR WIRING ISSUES THAT COULD SHORT AND CAUSE A FIRE. OUR TRUCK WAS A LONE STAR 4X4 AND NOT UNDER THIS RECALL. I THINK THESE VEHICLES NEED TO BE LOOKED AT HARDER!! TOO MANY ISSUES FROM TOO MANY OWNERS.