2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: engine
351 reports, newest first. Show all
Electrical system, Service brakes, Engine, Apr 22, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 15 MPH DOWN A HILL, ALL THE INSTRUMENT PANEL INDICATORS BEGAN TO BLINK AND THE ENGINE SHUT OFF. ALL POWER WAS LOST AND THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED TWICE WHILE TRAVELING DOWN THE HILL. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE AT THE BOTTOM OF THE HILL. THE CONTACT PARKED THE VEHICLE FOR A FEW MINUTES BEFORE DRIVING HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,800.
Engine, Apr 11, 2019
WHILE DRIVING TRUCK THE ENGINE LIGHT CAME ON AND THERE WAS A LOUD NOISE. BROUGHT IT TO SHOP AND THEY SAID THE LIFTER SLIPPED OUT OF PLASTIC TRAY IT WAS IN AND MESSED OF THE CAMSHAFT. WHO USES PLASTIC IN A HEMI ENGINE THAT GETS SO HOT. IT WAS SCARY CUZ THE TRUCK WAS MISSING AND I WAS AFRAID IT WOULD STOP WHILE I WAS ON FREEWAY IN HOUSTON TEXAS. THIS IS A COMMON PROBLEM WITH THIS ENGINE. THE 2013-2015 WERE RECALLED FOR THIS AND APPARENTLY IT ISN'T ANY BETTER WITH THE 2016. PLEASE CHECK INTO IT.
Engine, Apr 8, 2019
ENGINE SEIZED UP.
Engine, Apr 2, 2019
LIFTER STARTED KNOCKING ON HIGHWAY GOING 70 MPH. THERE ARE 3 TRUCKS IN THE SHOP AT THE SESAME TIME WITH SAME PROBLEM. 2013-2015 THEY RECALLED THE TRUCKS. AND NOW IT'S WITH THE 2016 AND NEWER. WHEN GOING AT LOW SPEED IT RIDES SMOOTH
Engine, Mar 6, 2019
EXHAUST MANIFOLD BOLTS HAVE SHEARED AND SNAPPED. WITH LESS THAN 50K MILES ON THE TRUCK THE EXHAUST MANIFOLD BOLTS HAVE SHEARED. THIS RESULTS IN A LEAK OF EXHAUST GASES INTO THE CABIN OF THE TRUCK. MAKING THE VEHICLE UNSAFE AND AT RISK OF CARBON MONOXIDE POISONING. THE RAM DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM 3/6/2019
Engine, Mar 5, 2019
VEHICLE WAS RUNNING. SERIOUS OIL LEAK FORMED BETWEEN THE TOP OF THE ENGINE BLOCK AND THE OIL FILTER ADAPTER (THIS PART ALSO HOUSES TWO SENSORS AND AN OIL COOLER). THIS LEAK IS SO SEVERE OIL POOLS ON TOP OF THE BLOCK AND RUNS DOWN THE BACK OF THE ENGINE DIRECTLY ONTO TRANSMISSION BELL HOUSING AND EXHAUST PIPING. HOT PIPING CAUSES OIL TO BURN AND CREATES RISK OF FIRE. THIS IS AN EXTREMELY WIDESPREAD PROBLEM WITH 2014 AND NEWER CHRYSLER VEHICLES THAT ARE EQUIPPED WITH THE 3.6 LITER 'PENTASTAR' V6. CHRYSLER HAS SO FAR REFUSED TO RECALL THE PARTS, DESIGN A SUITABLE REPLACEMENT PART, OR FIX THE ISSUE OUTSIDE OF THE BASIC POWER TRAIN WARRANTY.
Engine, Feb 9, 2019
WHEN STARTING MY VEHICLE I NOTICED A TICKING SOUND. AFTER IDLING A COUPLE MINUTES THE TICKING WOULD GET QUIETER. RECENTLY I CAN STILL HEAR THE TICKING WHILE DRIVING. I'VE HEARD IT COULD BE THE MANIFOLD BOLTS GETTING SHEERED OFF OR IT CAN BE THE PURGE SOLENOID. TO ME IT SOUNDS LIKE A LIFTER TICKING.
Electrical system, Engine, Fuel/propulsion system, Jan 3, 2019, fire
DRIVING ON A HIGHWAY AT 60 M/H ENGINE START SMOKING AND CAUGHT ON FIRE WITHOUT ANY PREVIOUS ALERT OR CHECK ENGINE LIGHT ON AFTER I PULLOVER AND LIFT THE HOOD TO INSPECT THE SMOKE.
Engine, Dec 29, 2018
COOLANT BIPASS VALVE STUCK IN ONE POSITION AND COSTS 8 $800 TO FIX. THIS WAS A RECALL ON PREVIOUS YEARS AND CLEARLY HADN'T BEEN FIXED. SHOULD BE UNDER RECALL
Service brakes, Engine, Dec 6, 2018
INTERMITMENT "SERVICE ELECTRONIC BRAKING SYSTEM" MESSAGE DISPLAYS ON THE DASH, UNRESOLVED BY DEALER SERVICE DEPARTMENT AFTER MULTIPLE VISITS. OCCURS RANDOMLY WHILE VEHICLE IS DRIVING OR PARKED. STARTED HAPPENING RANDOMLY PRIOR TO 05/08/2018 RANDOM "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE HAS DISPLAYED ON DASH PUTTING TRUCK INTO REDUCED POWER/SPEED WHILE DRIVING. TOOK TRUCK INTO DEALERSHIP FOR RESET, NO EXPLAINATION WHY ISSUE HAPPENED. HAPPENED THE FIRST TIME ON 05/08/2018 WHILE DRIVING, AGAIN ON 7/3/2018, AND AGAIN ON 8/17/2018. "SERVICE DEF SYSTEM SEE DEALER" MESSAGE DISPLAYED ON DASH INFORMING ME TO SEE THE DEALER. SERVICE ADVISOR RESET ISSUE WITH NO EXPLAINATION OF WHY PROPLEM OCCURED. HAPPENED ON 9/30/2018 WHILE DRIVING.
Vehicle speed control, Engine, Nov 6, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PULLING OUT OF THE DRIVEWAY AT 2 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE MESSAGE CENTER DISPLAYED "SERVICE THROTTLE BODY". THE VEHICLE LOST ACCELERATION AND POWER. THE VEHICLE WAS TAKEN TO TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409), BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT ONCE THE FAILURE CODE WAS ERASED, THE FAILURE WENT AWAY. THE CONTACT ALSO STATED THAT THIS WAS THE SIXTH TIME THE VEHICLE WAS BROUGHT TO THE DEALER FOR THE SAME FAILURE SINCE APRIL OF 2018. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: S171800032. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *DT UPDATED 12/20/18*JB
Engine, Oct 22, 2018
CHECK ENGINE LIGHT POPPED ON WITH 20,400 MILES ON 2016 VEHICLE WHILE DRIVING STRAIGHT ABOUT 40 MPH ON A CITY ROAD. DEALERSHIP READ THE CODE AS 'COOLANT BYPASS VALVE STUCK'. DIRT AND DEBRIS WAS FOUND IN THE CONNECTOR. WAS CLEANED AND LUBRICATED.
Electrical system, Engine, May 13, 2018
I HAVE A 2016 RAM ECODIESEL FULLY LOADED LIMITED 1500 AND I HAVE HAD NOTHING BUT PROBLEMS WITH IT THIS PAST YEAR. I HAVE GONE TO THREE DIFFERENT DEALERSHIPS AND NONE OF THEM CAN FIX THE VEHICLE IT ONLY HAS 40K MILES ON IT AND IS IN PERFECT CONDITION OTHER THAN NOW IT IS OVERHEATING AND THE FAN IS ON CONSTANTLY. I BELIEVE MAYBE THERE IS A LEAK IN THE COOLANT LINE? I DON'T KNOW, THE SERVICE DEPARTMENTS HAVE BEEN USELESS, I HAVE BEEN TO THE DEALERSHIPS WITH THE PROBLEM ABOUT 10 TIMES. WHAT DO I DO? IT WAS A VERY EXPENSIVE VEHICLE AND I DON'T THINK I SHOULD HAVE TO BE GOING THROUGH THIS. HOW DO I GET RAM TO RESPOND? WHO DO I CONTACT TO FILE A COMPLAINT WITH THEM?
Electrical system, Vehicle speed control, Engine, May 8, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 70 MPH, THE SERVICE ELECTRONIC CONTROL INDICATOR ILLUMINATED AND THE VEHICLE WOULD INADVERTENTLY DECELERATE. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER (TATE DODGE CHRYSLER JEEP, 7429 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 690- 3901) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY AND ECU/COMPUTER NEEDED TO BE FLUSHED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 65,000.
Electrical system, Exterior lighting, Engine, Jan 4, 2018
WHILE DRIVING THE TRUCK AT NIGHT THE LIGHTS FLICKER ALMOST LIKE AS IF YOU WERE FLASHING YOUR LIGHTS AT SOMEONE IN FRONT OF YOU, THIS TRUCK HAS BEEN TO DEALERSHIP A TOTAL OF 16 TIMES FOR THIS REASON. FIRST THEY TOLD ME IT WAS THE WAY DODGE BUILT MY TRUCK AND THAT IT WAS NORMAL, THEN NEXT TIME WE TOOK IT IN THEY TOLD ME THAT IT WAS MY TOLL TAG, I QUESTIONED OK WHICH IS IT DODGE MADE MY TRUCK THIS WAY OR MY TOLL TAG, WE GOT NO RESPONSE. NOW THEY JUST PUT MY SHOP IN THE BAY AND LEAVE IT AND DO NOTHING TO IT FOR A COUPLE OF DAYS THEN CALL ME AND TELL ME IT'S READY, YEA BEEN CAUGHT ON CAMERA BUDDIES, SEE HOW WARRANTY LIKES THOSE VIDEOS ,Y'ALL CHARGING WARRANTY FOR THE WORK BUT YOUR CAUGHT ON CAMERA DOING ABSOLUTELY NOTHING TO MY TRUCK . GOOD LUCK
Engine, Fuel/propulsion system, Dec 15, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE CONTACT STARTED THE VEHICLE, THE FUEL GAUGE WENT TO EMPTY AND THE FUEL SENSOR AND ENGINE WARNING INDICATORS FLASHED. THE DEALER (DON JACKSON CHRYSLER DODGE JEEP RAM, 3950 JONESBORO RD, UNION CITY, GA 30291, (770) 969-7229) WAS NOTIFIED. THE CONTACT MADE SEVERAL CALLS, BUT WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,550.
Power train, Other or unspecified, Engine, Oct 17, 2017
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Engine, Fuel/propulsion system, Aug 10, 2017
I HAD A SUDDEN LOSS OF POWER AND AN ABRUPT DECELERATION WHILE DRIVING OUT OF MY DEVELOPMENT. THE SERVICE ELECTRONIC THROTTLE CONTROL AND CHECK ENGINE LIGHTS APPEARED ON THE DASH. THIS HAPPENED ON MAY 17, 2017 AND SOME OF THE VEHICLES ECODIESEL FUEL INJECTORS WERE REPLACED. 2000 MILES LATER ALMOST THE SAME EXACT THING HAPPENED ON JULY 14, 2017. CURRENTLY ADDITIONAL INJECTORS ARE BEING REPLACED. I AM THANKFUL NEITHER TIME WAS WHILE DRIVING AT HIGHWAY SPEEDS ON A BUSY ROAD.
Electrical system, Engine, Jul 3, 2017
WHEN I GET BELOW 1/4 OF A TANK I HAVE A FUEL SENSOR FAILURE EVERY TIME THAT TROWS A CHECK ENGINE LIGHT
Air bags, Structure, Other or unspecified, Engine, Apr 17, 2017, crash
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Engine and engine cooling, Tires, Mar 9, 2017, fire
2016 DODGE RAM 1500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AFTER SERVICE CENTER WORKED ON THE ENGINE NOISES. DEALERSHIP REFUSES TO COVER ADDITIONAL REPAIRS. CONSUMER SEEKS REIMBURSEMENT FOR OUT-OF-POCKET EXPENSES. *SMD ALSO, THE TIRE PRESSURE LIGHT WAS ON. *JB
Electrical system, Engine, Mar 7, 2017
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Electrical system, Engine, Jan 25, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING UNDER 35 MPH, THE VEHICLE WENT INTO LIMP MODE INTERMITTENTLY. THE FAILURES OCCURRED BETWEEN 500 TO 1,000 MILES APART WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Power train, Engine, Nov 22, 2016
WHEN REMOVING FOOT FROM ACCELERATOR, VEHICLE STAYS AT 1450 RPMS, CAUSING THE VEHICLE TO GO 10-15 MILES PER HOUR. IT IS UNSAFE FOR MY WIFE OR DAUGHTER TO DRIVE. AFTER TWO SERVICE VISITS, I AM TOLD THAT IT IS NORMAL. IT DID NOT DO THIS PROBLEM DURING FIRST 1500 MILES.
Power train, Engine, Sep 29, 2016
WHEN THE VEHICLE IS WARM, AFTER ABOUT 1/2 HOUR OF DRIVING, THE TRANSMISSION STARTS TO DRIVE ROUGH. WHEN I COME TO A STOP IT FEELS LIKE SOMEONE HITS ME FROM THE REAR. WHEN I'M DRIVING AROUND 35 MPH AND SLOW DOWN IT DOWN SHIFTS HARD (CLUNK). WHEN I'M DRIVING AT SPEED ON THE HIGHWAY AND I GO TO PASS,WHEN IT PRESS ON THE GAS PEDAL THERE IS A LONG HESITATION AND THEN IT BOGS DOWN THEN ACCELERATES. IT'S SCARY MY WIFE GETS NERVOUS WHEN SHE'S DRIVING. THE LONGER YOU DRIVE IT THE WORSE IT GETS. I HAVE 9,500 MILES ON IT. AFTER DRIVING IT ON THE HIGHWAY AND YOU EXIT TO THE STREETS THE GAS PEDAL HAS A LOT OF PLAY IN IT-ABOUT 1.5 INCHES FROM WHEN YOU PRESS ON THE PEDAL TO WHEN IT KICKS IN AND THEN THE RESPONSE IS A BIT JERKY. I BROUGHT TO THE DEALERSHIP ON 9/26/2016 AND THEY SAID THEY COULDN'T REPLICATE THE ISSUE. I EXPLAINED THAT THEY NEEDED TO DRIVE THE TRUCK FOR A WHILE. WHEN THE TRUCK IS COLD IT'S OK, NO ISSUES. IV'E TALKED TO MY LOCAL MECHANIC WHO HAS 40 PLUS YEARS WORKING ON CARS AND HE TOLD ME THAT HE'S HEARD THE SAME COMPLAINT FROM OTHER RAM TRUCK OWNERS. HE TOLD ME TO REGISTER THE COMPLAINT...THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR