2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: engine
351 reports, newest first. Show all
Engine, Oct 27, 2020
CEL LIGHT CAME ON INDICATING THE EGR COOLER HAS BASICALLY FAILED, SENDING HOT COOLANT IN TO THE ENGINE. EGR COOLER AND INTAKE ARE TO BE REPLACED UN RECALL VB1. TWO DEALERSHIPS AND FCA ARE SLOW WALKING GETTING PARTS TO CONSUMERS FOR VEHICLES THAT POSE A SEVER FIRE HAZARD WITH RESTRICTING THE MAIN PART TO ONLY ONE PER WEEK PER DEALERSHIP. AT THAT RATE IT WILL TAKE FCA 107,979 WEEKS TO REPAIR ALL TRUCKS, OR 173 YEARS, ALL THE WHILE CONSUMERS ARE LEFT HAVING TO DRIVE VEHICLES POSING A SEVERE FIRE HAZARD.
Power train, Engine, Oct 24, 2020, fire
I WAS DRIVING AT HIGHWAY SPEED AND LOST ALL POWER, NOTICED SOME STEAM/SMOKE COMING FROM UNDER THE HOOD, OPENED THE HOOD AND SAW FLAMES. I DID NOT HAVE AN EXTINGUISHER SO I CALLED 911. VEHICLE IS A TOTAL LOSS. IT WAS PART OF THE EGR COOLER RECALL FOR THE RAM ECODIESEL, PART WAS ON ORDER BUT HAD NOT BEEN REPLACED YET. I HAD BEEN ADDING COOLANT TO THE TRUCK EVERY FEW WEEKS , TOLD THE DEALERSHIP THIS BUT THEIR RESPONSE WAS TO NOT LET THE COOLANT LEVEL GET TOO LOW. * (RECALL RELATED INCIDENT) TS
Engine and engine cooling, Oct 21, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK PATTERSON TOYOTA (200 EAST AVE, CHICO, CA 95926) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine and engine cooling, Oct 21, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESUME NORMAL OPERATION AND WAS TOWED TO CHUCK PATTERSON TOYOTA (200 EAST AVE, CHICO, CA 95926) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DO THE REPAIRS DUE TO PARTS NOT BEING AVAILABLE. THE FAILURE RECURRED INTERMITTENTLY. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Engine, Oct 20, 2020
DIESAL EGR COOLER RECALL VB1/NHTSA 19V/757 NO PARTS AVAILABLE AT MY DEALER. I HAVE BEEN ON A WAITING LIST FOR OVER 4 MONTHS...I HAVE CONTACTED FCA AND THEY STATE PARTS ARE BEING LIMITED, MEANWHILE AFFECTED ARE DRIVING A VEHICLE THAT COULD CATCH FIRE AT ANY TIME.
Engine, Sep 29, 2020
EXHAUST MANIFOLD BOLTS HAVE BROKEN ON PASSENGER SIDE. THIS IS A COMMON KNOWN ISSUE AND RAM WILL NOT FIX THE DESIGN FLAW. THEY WILL FIX IF ITS STILL COVERED UNDER POWER TRAIN WARRANTY . SIGNAL OF ISSUE IS THE TICKING AT COLD STARTUP YOU CAN HEAR BY FENDERWELLLS. WILL GO AWAY ONCE ENGINE IS WARM.
Engine, Sep 29, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO OVERTAKE ANOTHER VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED. THE OIL PRESSURE WARNING LIGHT, THE ECM WARNING LIGHT AND BRAKE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE CAMSHAFT POSITION SENSOR WAS DELAMINATED, AND REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 119,482.
Engine, Sep 21, 2020
TOOK MY TRUCK IN FOR ENGINE LIGHT 12/18/19 PARTICULATE SENSOR PROBLEM. SENSOR CODE CLEARED RETURNED 12/19/19. 6/29/20 RECALL CSN 1, EGR COOLER. WITH THIS WORK HAD TO REPLACE MANIFOLD AND THEN DAMAGED HEAD ENGINE CYLINDER DUE TO DAMAGE BY TECHNICIAN AND HAD TO REPLACE, RETURNED 7/24/20. 7/30/20 ENGINE OVERHEATED, CHECK ENGINE LIGHT ON. FAULT OF LOOSE HOSE CLAMP AND SYSTEM NOT BLED OF AIR, RETURNED7/31/20. 8/4/20 CHECK ENGINE LIGHT ON.EGR COOLER BY PASS ACUTOTUR VALVE NOT WORKING. RETURNED 8/6/20. 8/10.20 CHECK ENGINE LIGHT ON. EGR BYPASS SOLONIDE HIGH RESISTANCE AND NOT ACTUATING, REPLACE ACTUATOR, RETURNED 8/11/20. 8/17/20 CHECK ENGINE LIGHT ON. REMOVED CAM DRIVEN VACUUM PUMP, RETURNED 8/21/20. 8/28/20 ENGINE LIGHT ON AND BLACK SMOKE AND OIL SPRAYING OUT THE BACK. TRUCK TOWED BACK TO DEALER SINCE IT WOULD NOT START. MAIN ENGINE GASKET BLEW AND TOTALLED ENGINE. DEALER STILL HAS TRUCK AS OF TODAY 9/21/20 TO REPLACE ENGINE. ALL ISSUE HAPPENED WHEN DRIVING THE TRUCK. I HAVE ALL WORK INVOICES IF NEEDED. I APPLIED FOR BUY BACK BUT WAS REFUSED DUE TO STATE GUIDELINES FOR LEMON LAW.
Vehicle speed control, Engine, Fuel/propulsion system, Sep 8, 2020
TRUCK STUCK AT HIGH SPEED, UNABLE TO DE-ACCELARATE, TURNED TRUCK TO NEUTRAL AND APPLIED HAND BRAKE TO GRADUALLY STOP. MESSAGE RECEIVED ON TRUCK;" SERVICE THROTLE BODY" MILAGE ON TRUCK 86463. I WAS DRIVING ABOUT 60 MHP AND ATTEMPTED TO PASS A SLOW CAR WHEN THIS HAPPEN.
Engine and engine cooling, Sep 4, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED AUTO NATION CHRYSLER DODGE JEEP RAM DEALER BELLEVUE SERVICE CENTER (120 116TH AVENUE NE, SUITE A, BELLEVUE, WA 98004, (425) 312-1092) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB
Engine and engine cooling, Aug 31, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS UNAVAILABLE. THE MANUFACTURER AND LOCAL DEALER LARRY H MILLER DODGE LOCATED AT 755 N 500 W, WEST BOUNTIFUL, UT 84010, WERE MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Aug 28, 2020
CHECK ENGINE LIGHT WAS ON READING CYLINDER 8 MISFIRE. UPON INVESTIGATION FROM DEALER AND LOCAL REPAIR SHOP, THE ISSUE IS A FAILED CAMSHAFT AND LIFTERS. ALL MAINTENANCE WAS DONE ON THE TRUCK BY THE DEALERSHIP I PURCHASED THE TRUCK. TRUCK ONLY HAS 157K MILES AND HAD ZERO ISSUES PREVIOUS TO MY LAST OIL CHANGE AROUND JUNE. TRUCK WAS RUNNING FINE AND THEN CHECK ENGINE LIGHT CAME ON AND THEN STARTED RUNNING HORRIBLE. TRUCK WAS TAKING TO DEALER RIGHT AWAY FOR INSPECTION. TOTAL REPAIR FOR THIS IS $5,500
Engine, Aug 26, 2020
HAVING AN ISSUE GETTING A RECALL COMPLETED, I HAVE TAKEN MY VEHICLE ON MULTIPLE OCCASIONS TO DIFFERENT DEALERSHIPS OVER THE PAST YEAR TO GET FCA RECALL VB1/NHTSA 19V-757 COMPLETED ONLY TO BE TOLD PARTS ARE NOT AVAILABLE. I HAVE ALSO TRIED TO GET FCA RECALL VA7 COMPLETED AS WELL ONLY TO BE TOLD THEY WILL DO IT WHEN VB1 IS COMPLETED. THIS IS UNACCEPTABLE.
Engine, Aug 16, 2020
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Engine, Aug 5, 2020
THE EXHUAST MANIFOLD BOLTS ON THE RH SIDE OF THE ENGINE BROKE CAUSING AN EXHAUST LEAK THAT CAN GET INTO THE CAB WHILE DRIVING. WHEN I TOOK IT TO THE DEALER TO GET IT FIXED THE SERVICE WRITER TOLD ME IT IS A VERY COMMON PROBLEM ON THESE TRUCKS WITH THE 5.7 HEMI ENGINE. HE TOLD ME THAT CHRYSLER FIAT IS AWARE OF THIS PROBLEM DUE TO FAULTY BOLTS. NOW A YEAR LATER MY LEFT HAND EXHAUST MANIFOLD BOLTS HAVE BROKEN AND I HAVE ANOTHER EXHAUST LEAK COMING INTO MY CAB. THIS IS VERY DANGEROUS BECAUSE OF CARBON MONOXIDE POISINING. THIS IS ON EVERY RAM FORUM AS WELL AS I HAVE DISCOVERED. HOW CAN A MANUFACTURE GET AWAY WITH KNOW THEY HAVE A DEFCTIVE PRODUCT THAT CAN KILL SOMEONE. I DONT GET IT.
Engine, Aug 5, 2020
EXHAUST GAS RECIRCULATION (EGR) COOLER NHTSA RECALL 19V-757; I'VE BEEN ON A WAITING LIST AT MY LOCAL DEALER IN IDAHO FALLS, ID SINCE JUNE...THE DEALER IS TELLING ME FCA IS LIMITING THE PARTS THEY SHIP, I CALLED FCA AND FILED A COMPLAINT, THE OPERATOR CONFIRMED THEY ARE LIMITING THE PARTS THEY SEND TO DEALERS TO 2 A WEEK...AT THIS POINT MY VEHICLE WILL NOT BE BE FIXED UNTIL EARLY SEPTEMBER...
Engine and engine cooling, Jul 31, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Engine and engine cooling, Equipment, Jul 20, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jul 8, 2020, fire
TL* THE CONTACT OWNED 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, ABNORMAL SOUNDS WERE COMING FROM THE ENGINE WHICH CAUSED THE VEHICLE TO STALL, THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000
Engine and engine cooling, Jun 30, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 30, 2020
I TOOK MY 2016 RAM TO THE DEALERSHIP WITH A TICKING NOISE. THEY TOLD ME IT WAS THE MANIFOLD BOLTS AND THAT RAM WERE NOTORIOUS FOR HAVING THIS ISSUE. I HAVE 64,500 MILES ON THE TRUCK AND THEY TOLD ME IT WAS OUT OF WARRANTY. I THEN EMAIL DODGE CARES AND WAS ASKED WHY WE TOOK IT SOMEWHERE ELSE OTHER THAN AN AUTHORIZED LOCATION WHEN IT STILL HAD AN ACTIVE WARRANTY? WE EXPLAINED THAT WE WERE TOLD IT DID NOT HAVE AN ACTIVE WARRANTY. THEY SAID THEY WOULD LOOK INTO IT. I GET AN EMAIL TODAY STATING THAT IT IS NOT COVERED. I DRIVE THIS 3 TIMES A WEEK TO DELIVER MEALS ON WHEELS. IT WAS VERY DANGEROUS FROM MY UNDERSTANDING AND THIS IS A KNOWN PROBLEM ON RAMS. THEY SHOULD INVESTIGATE WHY THIS IS HAPPENING WITH RAM MODELS 2009- CURRENT MODELS.
Engine and engine cooling, Jun 18, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MCSWEENEY CHRYSLER DODGE JEEP RAM (2605 DR JOHN HAYNES DR, PELL CITY, AL 35125; (205) 813-7020) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Engine, Jun 18, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Jun 15, 2020
THE EXHAUST GAS RECIRCULATION (EGR) COOLER MAY CRACK AND ALLOW PRE-HEATED VAPORIZED COOLANT TO ENTER THE EGR SYSTEM. THIS MIXTURE MAY COMBUST INSIDE THE INTAKE MANIFOLD. THERE IS.A SAFETY RECALL, BUT THEY REFUSE TO FIX IT.. I HAVE TRIED SINCE NOVEMBER OF 2019 TO GET THIS ISSUE FIXED WITH NO SUCCESS. I M TOLD CHRYSLER WILL NOT FIX THIS EVEN THOUGH THERE IS. RISK OF FIRE. *TR
Engine and engine cooling, Power train, Equipment, Jun 5, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB