2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: engine
351 reports, newest first. Show all
Engine, Jun 4, 2020, fire
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC AT 30 MPH, THERE WAS A STREAM OF SMOKE FROM THE FRONT DRIVER'S TIRE WELL. THE VEHICLE WAS PULLED OVER. ANOTHER VEHICLE OWNER WHO NOTICED THE FIRE PULLED OVER AND ATTEMPTED, IN VAIN, TO EXTINGUISH THE FIRE WITH HIS OWN FIRE EXTINGUISHER, THE FIRE WAS SO INTENSE THAT THE VEHICLE BURNT TO THE GROUND WITHIN MINUTES. THERE WAS NO WARNING. THE FIRE DEPARTMENT WAS CALLED BUT IT WAS TOO LATE TO STOP THE FIRE. A FIRE REPORT WAS FILED. THERE WAS NO INJURY REPORTED. THE CONTACT CALLED THE WESTGATE CHRYSLER JEEP DODGE RAM DEALER (2695 E MAIN ST, PLAINFIELD, IN 46168, (317) 839-6554) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS TOTALED AND THE REMNANT WAS TOWED TO A TOW YARD. THE FAILURE MILEAGE WAS 60,000.
Engine, May 28, 2020
WHILE THE ENGINE IS RUNNING THE CHECK ENGINE LIGHT LEADS TO A MISFIRING OF CYLINDER 5 FURTHER DIAGNOSING AND CONSULTATION WITH DEALER IDENTIFIES A RECURRING PROBLEM ON THIS 5.7 HEMI ENGINE OF THE LIFTER BEARING FAILING AND LOCKING UP. THE LOCK-UP WEARS OUT THE CAMSHAFT CAUSING THE MISFIRE. THE DEALER SAID THEY KNOW THE PROBLEM AND DO LOT'S OF THESE REPAIRS. *TR
Engine, May 27, 2020
HEMI TICK, GOOGLE IT. SEEMS TO BE A REAL THING. I FIRST NOTICED ABOUT A YEAR AND A HALF AGO A LIGHT TAPPING SOUND THAT WAS NOT INTRUSIVE AND DIDN'T THINK MUCH OF IT. IT'S GOTTEN NOTABLY LOUDER NOW AND I'VE NOTICED THAT THE IDLE SEEMS TO BE A BIT ON THE ROUGHER SIDE THE LAST COUPLE MONTHS WITH THE RPM STARTING TO FLUCTUATE HOWEVER NO ENGINE CODES YET. IM GOING TO TRY TO GET TO THE DEALER FLOOR A WARRANTY INSPECTION WHEN I CAN HOWEVER MY WORK SCHEDULE IS NOT THE BEST. MY TRAVEL HAS BEEN PRIMARILY HIGHWAY FOR ABOUT 85% OF MY 42K MILES. I HAVE ROUTINE OIL CHANGES USING PRODUCTS MEETING CHRYSLER SPECIFICATIONS AND DON'T TYPICALLY HAUL ANYTHING AND NEVER TOW. THE SOUND SO FAR IS NOTABLE ONLY WHEN IDLING. STILL RUNS FINE OTHERWISE BUT THE GROWING SYMPTOMS MATCH WHAT I'VE BEEN READING ABOUT. *TR
Electrical system, Structure, Engine, May 26, 2020, fire
WHILE DRIVING THE TRUCK BACK FIRE POURING SMOKE PULLED OVER OPEN HOOD SAW FLAMES MOVE TO SAFETY FILED COMPLAINT WITH FCA THEY SENT AN ARM CHAIR INVESTIGATOR WHO SAID INVESTIGATING HE FOUND NOTHING THAT SHOWS NO RESPONSIBILITY FOR FCA THEY STATED EVEN THOUGH THERE IS RECALL THAT WARNS OF FIRE HAZARD DOES NOT MEAN IT IS THERE FAULT. SO FAR THEY DO NOT HAVE REPAIR PARTS TO FIX AND FOR ME IT IS TO LATE TRUCK WAS DESTROYED BY THE FIRE FIRE FCA NEEDS TO BE HELD ACCOUNTABLE. *TR
Engine and engine cooling, May 19, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL CLICKING SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO PATTERSON CHRYSLER DODGE JEEP RAM- TYLER (3120 S SW LOOP 323, TYLER, TX 75701, (903) 561-2404) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE BOLTS HOLDING THE EXHAUST MANIFOLD IN PLACE WERE BEGINNING TO FRACTURE. THE CONTACT WAS INFORMED THAT THE BOLTS WERE NOT COVERED UNDER WARRANTY. THE CONTACT WAS INFORMED THAT THE BOLTS NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 60,075.
Engine and engine cooling, May 8, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT LOW SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THE TWO MONTHS. THE VEHICLE WAS THEN TAKEN TO MAC HAIK CHRYSLER DODGE JEEP RAM (12111 KATY FWY, HOUSTON, TX 77079, (713) 538-2700) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS DUE TO THROTTLE DELAY FAILED TO RESPOND. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AT NYLE MAXWELL CHRYSLER DODGE JEEP RAM OF AUSTIN (13401 HIGHWAY, RANCH RD 620 N, AUSTIN, TX 78717 (512) 518-1097). THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 38,000.*DT CONSUMER STATED V08 WAS DONE IN JANUARY AND COULD NOT QUALIFY TO INSTALL VA7 UPDATE THAT RESTORED THE ENGINE PERFORMANCE.*JB*DT*JB THE CONSUMER STATED HIS TRUCK WAS PART OF A SETTLEMENT RAM ECODIESEL CLASS-ACTION AND WAS AWARDED $3000 UNDER THE V08 RECALL WHEREAS HE CHOSE NOT TO HAVE IT DONE UNTIL PARTS ARE AVAILABLE UNDER NTHSA VB1. THE CONSUMER WANTED VA7 UPDATE RESTORING THE ENGINE BUT FCA IS STATING THE CONSUMER DOESN'T QUALIFY BECAUSE OF THE FACT V08 DONE AFTER JANUARY. *TR
Power train, Engine, May 8, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Engine, Apr 23, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT BECAME AWARE OF FLUID LEAKING UNDER THE HOOD WHILE INSPECTING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M&L CHRYSLER DODGE JEEP RAM & COLLISION CENTER BODY SHOP LOCATED AT (406 PIEDMONT DR, LEXINGTON, NC 27295, (336) 295-1329) WHERE THE CONTACT WAS INFORMED THAT THE FLUID NEEDED TO BE TOPPED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Apr 21, 2020, fire
VEHICLE CAUGHT ON FIRE WHILE DRIVING ON A HIGHWAY DUE TO THE EGR DIFFUSER THE INTAKE WAS AFFECTED. DODGE HAS CURRENTLY HAD MY VEHICLE FOR ALMOST 3 MONTHS AND RECALLED PARTS HAVE NOT BEEN REPLACED AND CANNOT BE ORDERED AT THE MOMENT
Engine, Apr 17, 2020, fire
TL* THE CONTACT OWNED A 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 50 MPH THE VEHICLE STALLED, FLAMES WERE SEEN COMING FROM UNDER THE HOOD AS THE CHECK ENGINE WARNING LIGHT ILLUMINATING. THE CONTACT STATED SHE WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CONTACT AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND DEEMED A TOTAL LOSS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL MONTHS AGO, DUE TO A STALLING FAILURE. THE VEHICLE WAS REPAIRED UNDER SEVERAL RECALLS HOWEVER, ONE RECALL WAS NO COMPLETED DUE TO PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL. THE CONTACT STATED THAT THE DEALER INFORMED HER TO ADD COOLANT TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A FIELD INSPECTOR WOULD INSPECT THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 140,000.
Vehicle speed control, Engine, Fuel/propulsion system, Apr 16, 2020
SINCE I'VE HAD THE AEM UPDATED AS PART OF THE EPA SETTLEMENT I HAVE DELAY WHEN PRESSING THE GAS AND ACCELERATION, PARTICULARLY WHEN IT IS COLD. THERE HAS ALSO BEEN A SIGNIFICANT MPG DROP ALTHOUGH THAT ISN'T AN IMMEDIATE SAFETY CONCERN. THIS CAN BE A PARTICULAR ISSUE WHEN PULLING INTO INTERCHANGES OR ON TO THE HIGHWAY AS ACCELERATION IS UNPREDICTABLE.
Engine, Apr 8, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO YOUNG CHRYSLER DODGE JEEP RAM (1195 S STATE RD, IONIA, MI 48846, (616)841-5443) WHERE THE CONTACT WAS INFORMED THAT THE ANTI-FREEZE NEEDED TO BE TOPPED OFF DUE TO AN EXCESSIVE ANTI FREEZE LEAK. THE LOCATION OF THE LEAK WAS NOT DETERMINED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Engine, Apr 1, 2020
WITHIN 1000 MILES OF RECALL WHERE ENGINE CONTROL COMPUTER WAS REPROGRAMMED, I EXPERIENCED A SUDDEN LOSS OF POWER AT FREEWAY SPEED,, CUTTING ME BACK TO MAXIMUM 40 MPH.FROM POSTED 80 MPH SPEED LIMIT WHICH CAUSED SEVERAL NEAR REAR-END COLLISIONS. ELECTRONIC THROTTLE CONTROL ERROR CODE DISPLAYED ON DASH INFO PANEL. DIAGNOSED AS EGR VALVE FAILURE. WITHIN 250 MILES AFTER REPAIRS, THE EGR VALVE FAILED AGAIN,
Engine, Mar 28, 2020
THE EGR COOLER HAS A STRESS CRACK ALLOWING COOLANT TO GO INTO CYLINDERS, PER THE DEALERSHIP WHERE I LEFT IT. IN DUNDEE, MICHIGAN.
Engine, Mar 21, 2020
RECALL ON THE EGR. COOLER THE PART FOR THIS IS NOT AVAILABLE. THE VEHICLE IS AT A DEALERSHIP IN DUNDEE MI.
Power train, Engine, Mar 12, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Mar 11, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER :19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. LAKE ELSINORE CHRYSLER DODGE JEEP RAM 31400 AUTO CENTER DR, LAKE ELSINORE, CA 92530 WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Feb 17, 2020, fire
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Engine, Feb 15, 2020
CLICKING/TAPPING NOISE COMING FROM ENGINE AT COLD STARTS. NOISE GOES AWAY WHEN ENGINE WARMS UP. TOOK TRUCK TO DEALER AND PROBLEM WAS DIAGNOSED AS BROKEN EXHAUST MANIFOLD BOLTS. SERVICE MANAGE SAID THIS WAS ON GOING PROBLEM WITH 5.7 HEMI ENGINES SINCE 2009. I HAD TO PAY FOR REPAIR EVEN THOUGH THIS WAS OBVIOUSLY A MANUFACTURER ERROR IN DESIGN. COST WAS $684 TO REPLACE BOLTS.
Power train, Electrical system, Engine, Feb 5, 2020, fire
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Vehicle speed control, Electronic stability control (ESC), Engine, Jan 28, 2020
IT LOSSES POWER THE EXHAUST FILTER IS FULL EVEN WHEN IT WAS JUST CHANGED IT IS A 2016 ECO DIESEL DODGE RAM 1500
Engine, Jan 28, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COLLING) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THERE WAS SMOKE EMITTING FROM THE EXHAUST TIP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CROWN DODGE CHRYSLER JEEP & RAM LOCATED AT 6300 KING DR, VENTURA, CA 93003, 805)656-6669) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EGR VALVE FRACTURED WHICH CAUSED COOLANT TO ENTER THE INNER PARTS OF THE ENGINE. THE CONTACT WAS INFORMED BY AN UNNAMED DEALER THAT THE REPAIR WOULD TAKE APPROXIMATELY 7 WEEKS TO BE COMPLETED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Engine, Fuel/propulsion system, Jan 23, 2020
2016 RAM ECODIESEL 60,000 MILES I RECENTLY ACCEPTED THE OFFER FROM RAM FOR EMISSIONS RECALL ON MY ECODIESEL. I AGREED TO IT THINKING THAT WITH THE EXTENDED WARRANTY THAT THEY OFFERED THAT MY PROBLEMS WOULD BE TAKEN CARE OF. PART OF THE RECALL WAS TO HAVE THE AEM UPDATE DONE TO YOUR TRUCK. AFTER THE DEALER INSTALLED THIS WHICH I BELIEVE IT WAS JUST AN ECM REFLASH MY TRUCK GETS WORSE FUEL ECONOMY AND SOMETIMES WILL START AND THE RPMS WILL SLOWLY CREEP DOWN UNTIL THE TRUCK DIES. IF I KEEP RESTARTING THE ENGINE IT WILL EVENTUALLY STAY RUNNING AFTER 10 OR 15 MINUTES IDLING. NORMALLY DOES IT WHEN YOU ARE ON A TIME CRUNCH. MY ENGINE HAS ALWAYS CONSUMED A LOT OF ENGINE COOLANT. WAS ON A TRIP WITH MY FAMILY AND THE HEAT QUIT WORKING. I STOPPED AT A PARTS STORE AND PURCHASED A GALLON OF ANTIFREEZE AND IT TOOK THE WHOLE GALLON TO FILL IT BACK UP TO THE RESOVOIR. I HAVE HAD TO ADD COOLANT AT LEAST ONCE A MONTH. HAVE PROBABLY ADDED 4 GALLONS IN THE LAST YEAR.ACCELERATION IS VERY SLUGGISH AT TIMES. THIS IS VERY DANGEROUS BECAUSE YOU NEVER KNOW WHEN IT'S GOING TO DO IT. I RECENTLY TOOK MY TRUCK TO THE DEALER FOR THE STARTING PROBLEM AND THE COOLANT CONSUMPTION PROBLEM. I WAS FLOORED WHEN THE SERVICE WRITER CALLED AND SAID THAT RAM IS AWARE OF THESE PROBLEMS BUT THERE IS CURRENTLY NO FIX AND GAVE ME FREE ANTIFREEZE! I COULD UNDERSTAND THIS IF THE TRUCK WAS BRAND NEW BUT IT'S 4 YEARS OLD. THERE SHOULD BE A FIX BY NOW! I AM PAYING $500 A MONTH FOR A VEHICLE THAT MAY OR MAY NOT START. IT MAY OR MAY NOT MOVE WHEN I HIT THE ACCELERATOR PEDAL AND IT STILL USES ANTIFREEZE. I AM VERY DISSATISFIED WITH THIS TRUCK AND RAM NOT HOLDING UP TO THEIR END OF THE DEAL. IF I KNEW WHAT I KNOW NOW I WOULD'VE OPTED OUT OF THEIR OFFER. ALL OF THESE VEHICLES HAVE THE SAME ISSUES AND RAM NEEDS TO BE HELD ACCOUNTABLE FOR THEIR NEGLECT OF THESE PROBLEMS. MY TRUCK IS A DEATH TRAP!
Engine, Jan 16, 2020, fire
VEHICLE CAUGHT ON FIRE 2 DAYS AFTER WE RECEIVED RECALL NOTICE VB1. IT WAS TOWED TO THE DEALERSHIP. IT HAS BEEN THERE FOR ALMOST 2 MONTHS WITH NO TIME FRAME FOR WHEN PARTS WILL BECOME AVAILABLE. THE VEHICLE WAS IN MOTION ON A PUBLIC ROAD- ROUTE 16 IN PINKHAM NOTCH, NH
Engine, Fuel/propulsion system, Jan 14, 2020
THE EPA REQUIRED UPDATE TO MY 2016 RAM 1500 ECO DIESEL HAS CAUSED TWO ISSUES AND THE FIRST IS A BIG SAFETY ISSUE AFFECTING THOUSANDS OF ECO DIESEL OWNERS. AFTER THE UPDATE TO THE EGR THE TRUCK HAS A COLD LAG IN TAKE OFF OF UP TO 7 SECONDS WHICH COULD RESULT IN AN ACCIDENT. THE SECOND ISSUE IS THE LOSS OF 4 MPG FUEL ECONOMY. WE THE OWNERS ARE REQUESTING THAT CHRYSLER RETURN THE VEHICLES BACK TO THE OLD PROGRAMMING UNTIL A FIX CAN BE DEVELOPED. I AM AFRAID SOMEONE IS GOING TO GET KILLED BEFORE THE ISSUE IS ADDRESSES. CAN YOU HELP US IN THIS MATTER?