2017 Ram 1500

Problems, recalls and owner-reported issues

Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.

Complaints by model year
  1. 880

Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.

Primary concernSteering227 reports · 26% of complaints
Owner complaints880Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Steering227
  2. Engine156
  3. Electrical system109
  4. Service brakes100
  5. Power train98
  6. Fuel/propulsion system89
  7. Other or unspecified67
  8. Air bags53

Recalls and investigations

  1. Air bags, side/window, curtain, inflatorJan 16, 2025

    Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

    Campaign 25V010000 on NHTSA.gov

  2. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  3. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  4. Air bags, side/window, curtain, inflatorAug 12, 2021

    Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

    A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

    Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

    Campaign 21V632000 on NHTSA.gov

  5. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  6. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

    Campaign 19V757000 on NHTSA.gov

  7. Latches/locks/linkages, tailgate, latchMay 9, 2019

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

    Campaign 19V347000 on NHTSA.gov

  8. Structure, body, tailgateJul 27, 2018

    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

    Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

    Campaign 18V486000 on NHTSA.gov

  9. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  10. Power train, automatic transmissionFeb 8, 2018

    Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

    Campaign 18V100000 on NHTSA.gov

  11. Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

    Campaign 17V821000 on NHTSA.gov

  12. Fuel system, gasoline, storage, tank assemblyJul 7, 2017

    Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.

    Campaign 17V434000 on NHTSA.gov

  13. Power train, driveline, differential unitMar 23, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

    A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

    Campaign 17V198000 on NHTSA.gov

Representative owner complaints: air bags

53 reports, newest first. Show all

  1. Air bags, Feb 28, 2026

    Air bag light is on and doesn't disappear. It says service air bags soon.

  2. Air bags, Nov 12, 2025, crash

    Was traveling at least 45mph. Car pulled out in front of me. Had impact on passenger front side of my truck.

  3. Air bags, Jun 19, 2025, crash

    We were involved in an accident and the air bags did not deploy. We were turning left and another vehicle went through a red light and hit my 2017 Dodge RAM 1500. The other vehicle was traveling at a high rate and and collided with the front of our truck. I'm very shocked that the airbags did not deploy.

  4. Air bags, Other or unspecified, Jun 15, 2024, crash

    I was involved in an accident where a car pulled out in front of me causing my truck to T-bone them. I estimate I was traveling at 40 mph or so at the time of impact. My airbags did not deploy during this impact. I have never had an issue with the air bag system on this vehicle, but believe the dealership had performed a recall or flashed some software within the last 3 years pertaining to the airbag. I'm not sure if the computer detected the impact and decided not to deploy the airbags, or if they should have deployed and the system was faulty? I am a larger man and am glad the seatbelt restrained me, but am afraid someone with smaller stature, or unable to brace themselves before impact would not have faired as well. As it is, I am on day 4 of neck, back and whole body aches and whiplash which has caused a constant unbearable headache with light and sound sensitivity in the harsh summer that probably could have been lessened had the airbag stopped me?

  5. Air bags, Apr 12, 2024

    am writing to bring to your attention a serious safety concern regarding my RAM 1500 2017 VIN [XXX] . I am deeply troubled to report that the side airbag in my vehicle has ruptured without any road accident or collision. Oman [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  6. Air bags, Mar 20, 2024

    I have water leaking out of both front grip airbags. My warranty started in 2019 as I bought the vehicle new from the dealer. They said this is not covered under the warranty. It is a safety issue and I believe it should be covered.

  7. Air bags, Mar 18, 2024, crash

    WAS ON MY WAY TO WORK ON WET ROADS RAINED THE NIGHT BEFORE AND WAS RAINING THAT MORNING, I ROUNDED THE LAST CURVED ON A 30 MPH ROAD AND I WAS ONLY DOING BETWEEN 25 TO 28 I STARTED SLIDING AND TURNED MY WHEEL LEFT HANDED SO HARD THAT IT BROKE THE MULTI FUNCTION SWITCH AND HIT HEAD ON INTO A TREE IT LIFTED THE REAR OF MY TRUCK UP AND SLAMMED IT BACK DOWN I HAD 300 LBS OF SAND RATCHET STRAPPED WITH 2 RACHET STRAPS THE SAND BAGS ARE NOW AT THE CAB PART OF THE BED. NO MESSAGE LIGHTS OF ANY KIND WERE ON THE DASH PRIOR TO THIS ACCIDENT AND MY FRONT AIRBAGS DID NOT DEPLOY. I WOULD LIKE TO KNOW HOW THAT'S POSSIBLE WITH HITTING A FIRM OBJECT AT 25 MPH TO 28 MPH. THE INSURANCE COMPANY IS INVOLVED WITH THE ACCIDENT AND THE TRUCKS WAS TOWED TO A BODY SHOP BUT NO WORK HAS BEEN PERFORM ON IT AS OF YET BECAUSE I REQUESTED THE AIRBAGS BE INVESTIGATED.

  8. Air bags, Aug 7, 2023, crash

    The contact owned a 2017 RAM 1500. The contact stated that while driving at 60 MPH, the vehicle suddenly fishtailed, causing the contact to briefly lose control. As a result, the vehicle collided head-on with a concrete barrier. No other vehicles were involved in the collision. No warning lights were illuminated. The air bags did not deploy. A police report was filed, and injuries were reported. The contact was transported to an area hospital and treated for various bruising and a concussion. The vehicle was towed to a tow yard and later deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 102,192.

  9. Air bags, Jul 7, 2023, crash

    On June 29 2023 the weather conditions were Rainy the driver of the car lost control of the vehicle the vechile the vehicle had ran into a guard barrier and pushed the vehicle into the middle lane of the highway when the vehicle hit the concrete barrier head on the air bag didn’t deploy

  10. Air bags, Seat belts, Jan 7, 2023, crash

    I ran off the road down an embankment causing a frontend collision, and the airbags did not go off. The passenger seatbelt did not restrain the front passenger causing injuries

  11. Air bags, Dec 20, 2022, crash

    The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 55 mph the vehicle T-Boned crashed into the passenger side of a school bus. During the crash the front end of the vehicle was severely damaged and the vehicle was destroyed but the air bags did not deploy. The driver sustained a concussion, bruised left side ribs and torso which required medical treatment. One passenger from the school bus was also injured and required medical treatment but no further information was available. The vehicle was towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 100,000.

  12. Air bags, Seat belts, Oct 11, 2022, crash

    The contact owns a 2017 RAM 1500. The contact stated that while driving approximately 35 mph, the vehicle T-Boned crashed into the side of a delivery truck. During the crash, the front end of the vehicle sustained severe damage but no air bags were deployed and the front driver-side seat belt failed to secure the driver causing the driver to make contact with the steering wheel. The driver sustained a fractured sternum, head, neck, and back injuries and was transported by ambulance to the local hospital for medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failures was not yet determined. The manufacturer was not contacted. The local dealer was notified of the incident. The failure mileage was 71,000.

  13. Air bags, Sep 13, 2022

    Air bags deployed while vehicle was parked and engine not running….vehicle was not hit or tampered with ..I was inside vehicle vacuuming when air bags went off without any warning..insurance gave me points for incident when there was no reason for air bags to deploy and I had to pay deductible…I should be reimbursed

  14. Air bags, Jul 9, 2022, crash

    Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag’s did not deploy.

  15. Air bags, Engine, Dec 12, 2021

    Air bag light comes on from time to time wiggle some wires under the seat and light goes away,so I think it disables the airbags cause it says they need to be serviced, also engine knocks when start up the. Goes into a little knock after warm up, continues through driving all day some days worst then ever , weather it be fresh oil or 509 mike's down the rd , to 2000 miles down the rd, I think it's a manufacturer error

  16. Air bags, Nov 4, 2021

    Saturday, October 23rd at around 11:00 am the airbag system check light came on. Brought it to my local mechanic who reviewed the code for the warning and it stated Code B0028-13 Ride Side Seat Deployment Squib 1 Circuit Open. Asked him if it could have been hit with one of my kids feet and he stated absolutely no based on where the connections where located under the seat.

  17. Air bags, Oct 29, 2021, crash

    The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.

  18. Air bags, Oct 25, 2021

    2017 Dodge Ram 1500 with less than 30,000 miles is showing an air bag system warning. Have checked all the components under the seat as well as the fuses. Nothing seems to be faulty or out of place.

  19. Air bags, Sep 15, 2021, crash

    I was in a front end collision. The other vehicle failed to yield right of way and it was a direct hit to the front of my truck. The other vehicle was a 2007 Toyota vin # jtezu14r270089246. My truck was spun almost 360 degrees. I had on my seat belt but the airbag did not deploy. The accident resulted in my having a fractured sternum. The vehicle has not bee inspected but is a total loss.

  20. Air bags, Jul 27, 2021, crash

    The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 30 mph, a driver driving a Kia Optima failed to stop causing the contact to crash into the vehicle. The air bags did not deploy. The contact mentioned that there was severe front-end damage to his vehicle. The contact sustained injuries to his shoulder, neck, and head. The driver was provided medical attention. A police report was filed. There was no reported fire. The vehicle was towed to an independent mechanic. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 39,000.

  21. Air bags, Jun 11, 2021, crash

    I was in a vehicle accident May 28, 2021 in my 2017 Ram 1500 on my way to my sons very important medical appointment in Ann Arbor. It was raining horribly and the roads were pretty slick. We were going about 60mph with the rest of traffic due to the visibility. I was rear ended by a hit and run driver in the left lane which caused my vehicle to hydro plane into the right lane where my vehicle hit a steel guard rail and I was then t-boned by an oncoming vehicle in the right lane. My vehicle then did a complete 360. My vehicle was struck twice by two different vehicles and also hit a guardrail, none of my vehicles airbags went off. I was a back seat passenger and seat belted in. I. suffered a bad whip lash. I went to the emergency room a few days later because the pain was unbearable. My 1 month old son was in the vehicle as well as his father. Thankfully my son was in a car seat and the seat belts worked and was wearing one, my injuries could have been worse. Because the air bags did not go off, my car may not be considered as totaled. When picking up my vehicle from the tow service, there was a newer model Ford F150 same size vehicle and similar damages as my truck, all of that vehicles air bags went off. Why didnt mine? I have attached my 2017 Ram 1500 photos as well as the Ford F150 photos to show the similar damages to both vehicles with one vehicles air bags failing to go off and one did not.

  22. Electrical system, Exterior lighting, Air bags, Mar 3, 2021

    FAILURE OF AIR SUSPENSION SYSTEM MULTIPLE TIMES WHILE STILL UNDER WARRANTY, FAILURE OF BACKUP CAMERA, FAILURE OF OTHER ELECTRICAL COMPONENTS LIKE FRONT HEADLIGHT AND INDOOR DOME LIGHT.

  23. Air bags, Seat belts, Jan 21, 2021, crash

    WAS INVLOVED IN AN FRONT END ACCIDENT ON THE FREEWAY GOING 40+MPH AND THE SEATBELT FAILED WITH NO AIRBAG DEPLOYED. I ENDED UP HITTING THE DASH AND HIT MY HEAD ON THE WINDSHIELD.

  24. Air bags, Sep 8, 2020, crash

    TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE OTHER VEHICLE JUMPING IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS A PASSENGER IN THE VEHICLE THAT WAS PREGNANT. THE CONTACT SUSTAINED HEAD INJURIES THAT NEEDED MEDICAL ATTENTION AND WAS UNAWARE OF THE OTHER DRIVER INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *LN*JB

  25. Air bags, Vehicle speed control, May 11, 2020, crash

    COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR