2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: electrical system
109 reports, newest first. Show all
Power train, Electrical system, Engine, Aug 21, 2018
TRUCK WITH 3.0L DIESEL ENGINE. VEHICLE HAS TWICE (DURING FIRST 6,000 MILES) SHOWN ERROR MESSAGE "SERVICE ELECTRONIC THROTTLE CONTROL" AND TRUCK HAS BEEN DISABLED. FIRST TIME WAS DRIVING ON MOUNTAIN HIGHWAY WITH HEAVY COMMUTE TRAFFIC WHEN TRUCK COULD NOT MAINTAIN ANY SPEED AND STRUGGLED GET TRUCK SAFELY OFF ROAD. WITH MULTIPLE OCCURENCES WITH BRAND NEW VEHICLE IT IS A SAFETY ISSUE.
Electrical system, Vehicle speed control, Aug 6, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) WAS RECEIVED IN JUNE OF 2018. THE LOCAL DEALER (LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE, 222 AUTO DR., BOISE, ID) INFORMED THE CONTACT THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Power train, Electrical system, Vehicle speed control, Jul 12, 2018
SOMETIMES THE TRUCK WON'T RECOGNIZE THE KEY FOBS. TRUCK INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME CONTINUE TO SOUND EVEN THO I HAVE THE KEY FOB IN MY POSSESSION. I CAN PUT THE VECHILE IN GEAR AND DRIVE BUT INSTRUMENT PANEL WILL CONTINUE TO DISPLAY KEY FOB HAS LEFT THE VECHILE AND THE CHIME WON'T STOP SOUNDING. (I HAVE VIDEOS AND PICTURES OF THIS ISSUE) . ALSO WHEN I USED THE SPEED CONTROL AT A STEADY SPEED AND THAN USE THE CRUISE CONTROL TO REDUCE THE SPEED WHEN I COME TO A COMPLETE STOP AND PRESS THE GAS PEDAL AGAIN THE TRANSMISSION SHIFT DIFFERENTLY. THE TRANSMISSION DELAY SHIFTING ENGAGEMENT . (THERE WAS A RECALL ON MY VECHILE FOR THE CRUISE CONTROL AND AT THE MOMENT MY TRUCK IS IN THE DEALER GETTING THE RECALL DONE , TRANSMISSION SHIFTING PROBLEM LOOKED AT AND GETTING THE KEY FOB ELECTRICAL PROBLEM FIX. DEALER TECH IS TRYING TO FIX THE PROBLEM . A REQUEST WAS MADE TO CORPORATE ENGINEERS FOR ASSISTANTS FIXING THE PROBLEM. DEALER AND ENGINEERS ARE WORKING TOGETHER TRYING TO FIGURED THE KEY FOB PROBLEM.VECHICLE MILEAGE APPROXIMATELY 11400.
Electrical system, May 13, 2018
WHILE DRIVING THE RADIO (U CONNECT) KEEPS SHUTTING OFF AND LOSING SIGNAL
Electrical system, Feb 1, 2018
VEHICLES REVERSE PARKING ASSIST SENSOR FAILED CREATING A BACKING HAZARD. WHILE BACKING ALMOST HIT SOMEONE. DEALER STATED SENSORS NEEDED TO BE WIPED CLEAN. THE PARKING ASSIST FRONT AND BACK FAIL IN FREEZING WEATHER WHEN MOISTURE GETS IN THEM. THEY WERE TOTALLY CLEAN AND JUST USE THIS AS EXCUSE. ALSO KEY FOB AND KEYLESS START FAILED. ALL FAILURES WERE CAPTURED ON VIDEO AND DEALER STATES UNABLE TO DUPLICATE CONCERN.
Electrical system, Latches/locks/linkages, Jan 25, 2018
2017 RAM 1500 - VEHICLE'S ELECTRONIC CONTROLLED LOCKING TAILGATE FAILS TO SECURE WHEN VEHICLE IS PUT IN MOTION ALLOWING TAILGATE TO FALL OPEN WHILE VEHICLE IS IN MOTION. VEHICLE WAS PURCHASED WITH 14K MILES AND CURRENTLY HAS 23K MILES. TAILGATE HAS FALLEN ON 9 OCCASIONS IN THE 6 MONTHS/9K MILES I HAVE OWNED THE VEHICLE. ALSO POTENTIAL TO OCCUR WHILE VEHICLE IS PARKED. FIAT-CHRYSLER WAS CONTACTED ON 24 JANUARY 2018 AND AFFIRMED THEY HAVE NO TECHNICAL SERVICE BULLETINS (TSBS) OR RECALLS ON THIS ISSUE TO DATE. HOWEVER, INTERNET RESEARCH REVEALED "NUMEROUS" COMPLAINTS IN FORUMS AND VIDEOS ON THIS OCCURRING ON 2013 - 2017 MODELS. SOME COMPLAINANTS INDICATE DEALERSHIPS NOT AWARE OR UNABLE TO DEDUCE CAUSE. FURTHER INTERNET RESEARCH INDICATES A FAULTY TAILGATE ACTUATOR ASSEMBLY, (A METAL TAB ON ASSEMBLY WHICH SERVES AS A LEVER-STOP WHICH ALLOWS TAILGATE TO SECURE IS BREAKING OFF OF ASSEMBLY PLATE AND PREVENTING FULL ENGAGEMENT OF THE LOCKING MECHANISM BETWEEN TAILGATE AND BED). SOME COMPLAINTS REVIEWED ONLINE INDICATE DEALERS REPLACED LOCKING TAILGATE ACTUATOR ASSEMBLY (IN APPLICABLE CASES, UNDER MFR WARRANTY) AND THE MATTER WAS RESOLVED. PROBLEM CREATES POTENTIAL FOR LOSING CARGO WHILE IN MOTION, FALLING TAILGATE STRIKING A PERSON, CAUSING STRUCTURAL DAMAGE, OR, BEING SUCH A VOLATILE OCCURRENCE DUE TO WEIGHT OF TAILGATE, ALARMING AN UNSUSPECTING DRIVER DIVERTING ATTENTION, CAUSING PANIC AND POSSIBLE ACCIDENT. FIAT-CHRYSLER CUSTOMER SERVICE REP RECOMMENDED ON 25 JANUARY 2018, THAT I, AS THE CUSTOMER, FILE A COMPLIANT WITH NHTSA.
Steering, Power train, Electrical system, Dec 18, 2017
POWER STEERING MOTOR FAILURE WHILE DRIVING. STEERING WHEEL WOULD LOCK WHILE TURNING AND IN MOTION AT CITY SPEEDS - LESS THAN 45MPH. HIGHWAY SPEEDS ~70 MPH. TOTAL INTERMITTENT LOSS OF VEHICLE CONTROL WHILE IN MOTION. ENGINE WOULD SHUT OFF MOMENTARILY, LOSS OF ALL ELECTRICAL SYSTEMS, TRANSMISSION WOULD NOT SHIFT, STEERING WHEEL WOULD LOCK.
Electrical system, Oct 3, 2017, crash
ON 09/07/2017, I WAS BACKING UP MY VEHICLE IN A TIGHT SPOT AT MY CONDO PARKING GARAGE. I PULLED FORWARD AND SHIFTED THE ELECTRONIC GEAR SELECTOR TO "PARK" SO I COULD GET OUT OF THE VEHICLE AND CHECK THE CLEARANCE. WHEN I WAS HALF WAY OUT THE VEHICLE IT STARTED BACKING UP BUT FORTUNATELY I WAS ABLE TO JUMP BACK IN WITHOUT PHYSICAL INJURY. THE VEHICLE HOWEVER SUSTAINED $2000 TO $3000 ESTIMATED DAMAGE TO THE REAR END WHEN IT SLAMMED INTO A LARGE WATER PIPE IN THE GARAGE. ABOUT A WEEK LATER I WAS CHECKING THE SHIFT SELECTOR TO SEE IF I COULD DUPLICATE THE PROBLEM. IT WOULD NOT DUPLICATE THE EXACT SAME PROBLEM BUT ONCE WHEN I TRIED TO SHIFT IT TO "PARK" IT WENT INTO REVERSE" BUT WOULD NOT MOVE WHEN YOU TOOK YOUR FOOT OFF THE BRAKE PEDAL EVEN WHEN I PRESSED THE GAS PEDAL. UNFORTUNATELY I DID NOT HAVE MY PHONE WITH ME TO VIDEO THE INCIDENT. I HAVE TAKEN THE VEHICLE TO MY LOCAL DEALER AND THEY SAID THEY THEY COULD FIND NO "CODES" OR PROBLEMS AT THIS TIME. I AM TAKING IT INTO A BODY SHOP FOR REPAIR NEXT WEEK AND WILL KNOW THE EXACT DAMAGE AND COST. I WILL ALSO TRY TO DUPLICATE THE PROBLEM AGAIN AND I DEFINITELY WILL HAVE VIDEO CAPABILITY AT THAT TIME.
Electrical system, Sep 14, 2017
BUMPER PARKING DISTANCE SENSORS READ FALSE DISTANCE ISSUES WHEN WET, SHUTTING SYSTEM OFF AUTOMATICALLY, GIVING DRIVER FALSE SENSE OF SAFE DISTANCE