2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: engine
187 reports, newest first. Show all
Engine, Feb 5, 2025
The contact owns a 2017 Ram 1500. The contact stated that while driving on a neighborhood street at 28 MPH and approaching a stop sign, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle coasted and came to a stop while the contact was pumping the brake pedal. The contact restarted the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 54,035.
Engine and engine cooling, Dec 18, 2024
The contact owns a 2017 Ram 1500. The contact stated while driving at approximately 35 MPH, the vehicle stalled. Several unknown warning lights were illuminated. The contact was unable to pull to the side of the road. The contact stated that upon shifting to park(P) to restart the vehicle, the vehicle failed to restart, and the gear shifter remained stuck in park(P). The vehicle was dragged to the side of the road. The vehicle was then towed to Mike Creech Automotive, where it was diagnosed with the crank position sensor tone wheel failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was then towed to the dealer, where it was diagnosed that the crank position sensor tone wheel had delaminated and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 160,000.
Engine, Dec 11, 2024
Vehicle has 55k miles on it. Started leaking oil out of the blue over 6 oz per day. Looked around to try and identify where the leak was coming from and it was on the upper end of the engine. Thought it may have been the oil filter gasket, but my mechanic said the oil cooler was cracked. and he claimed that it is a very common failure for this make/model due to the part being made mostly of plastic components. Plastic parts in constant contact with 240 degree oil seems to be no bueno.
Seat belts, Engine, Fuel/propulsion system, Dec 9, 2024
Unknown
Engine, Dec 6, 2024
I was driving my truck one day and it went into limp mode. Took it to the dealership and they diagnosed the engine and came to the conclusion it's the egr. But I had the egr recall done in 21, but now this egr has malfunction and has totalled my engine. Now my powertrain warranty won't cover this issue and I believe the solution was never fixed but a band aide in the matter. Is there anything yall can do.
Electrical system, Exterior lighting, Engine, Oct 11, 2024
Loss of dash display engine shuts down and no control of anything including steering very dangerous
Electrical system, Engine, Fuel/propulsion system, Sep 21, 2024
1) Exhaust Manifold and exhaust bolts. Cause exhaust leak and puts me at risk of exhaust coming into passenger area. Ticking on cold start up til warms up. It's been reproduced and diagnosed at dealership. Exhaust manifold and exhaust manifold bolts are a well known issue that's has been reported multiple times and seems to be ignored. 2) Ignition Lock Cylinder on start up intermittently it sounds as if gets stuck turning over and will power up for 1-2 secs and shut off. Been reproduced at dealership. 3)Evap system code.
Engine and engine cooling, Aug 27, 2024
The contact owns a 2017 Ram 1500. The contact stated while driving 35 MPH, the vehicle stalled. There was no warning light illuminated. The contact pulled over to the side of the road where the vehicle failed to restart. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed and determined that the tone wheel and the crankshaft position sensor had failed and needed to be replaced. The dealer charged a repair fee and informed the contact that the repair could not be covered under NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) because the recall only covered the PCM software update. The vehicle was being repaired. The contact related the parts replacement to Chrysler Campaign Number: D-21-10. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the campaign. The failure mileage was approximately 142,000.
Engine, Aug 5, 2024
Took to the shop explained that our EGR was replace at the fresno crystler dodge dealership with same OEM part not the new fix because it didn't exist they closed the account and now EGR went out again and they refuse to replace the original recalled part truck because it has been 4 years since replaced and is sitting in the north knox dodge dealer with the EGR completely malfunctioned leaking coolant blowing smoke and smells like it's about to catch fire and both dealerships refuse to replace the part
Engine, Jul 22, 2024
Ram has known for years that they have Exhaust Manifold issues but will not recall any of the Hemi engines affected. Many complaints start in 2015 and go into 2020 models. They say it is a known issue, but no recall. This defect causes a ticking noise when a cold start and goes away, what doesn't go away is the leaking of exhaust from the manifold that can enter the cabin. This could be very serious.
Engine, Fuel/propulsion system, Jul 11, 2024
Clogged particulate filter and catalytic converter No safety issue has been confirmed by a Ram dealer The vehicle has been inspected by the Ram dealer Engine light came on Dealer says the vehicle has to be driven a good distance to clean up the exhaust We only use the truck for short distances.
Engine, Jun 28, 2024
Truck was consuming coolant and you could smell it but can't see a leak then the service electronic throttle control light came on a few weeks later with a code reading P0402. This was a recall and has been replaced but was replaced before they had the proper fix for it. Dropped it off at dodge dealer this morning for further diagnosis.
Engine, Jun 16, 2024
As of a week ago I was driving and had a message come up on my dash stating that the engine is running hot. After looking I noticed half the coolant was missing, so I added more. A few days later I decided to check and yet again it’s low, shortly later the check engine comes on. I did a check on codes and my sensors are mostly being affected by what’s happening.Fast forward to June 16, 2024 I drive to work after adding more coolant that was down by half. After all this time I never seen a leak but only smelled it in my exhaust. I tried to move the vehicle into the shade and the vehicle won’t turn over
Engine, Jun 11, 2024
Hello, I am one of the millions of confused Ram truck owners wondering why there has never been a recall issued on this terrible life threatening issue?! I personally own a 2017 Ram 1500 with the Hemi 5.7 and I have both passenger and drivers side exhaust manifolds making a horrible ticking noise and leaking exhaust fumes that come into the cabin of the truck no matter what you do! It used to be it only ticked at the first start of the day with a slight bit of exhaust fumes and it was only the passenger side ticking and leaking. Now it's both sides ticking that does not go away and exhaust fumes that are just horrible that make you sick. To me THIS IS a life threatening issue because of carbon monoxide poisoning! I bought my truck brand new off the lot and I take very good care of it and to this day it still looks great. This issue should be recalled and be the responsibility of Ram Trucks to repair for the safety of myself and the millions of Ram Truck owners! THIS IS DANGEROUS AND SHOULD NOT BE SWEPT UNDER THE RUG!!! Thank you for your time.
Engine and engine cooling, Power train, May 28, 2024
The contact owns a 2017 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 130,000.
Power train, Vehicle speed control, Engine, May 10, 2024
Vehicle is a 2017 RAM 3.0L ECO-DIESEL. Vehicle's electronic throttle control service light came on. Vehicle was taken to dealership for diagnostic. Safety recall 66A/NHTSA 23V-411 was performed for software. Transmission was diagnosed with a bad Tone Wheel (RAM recall X94-Warranty Extension. Applies to RAM vehicles built on or after June 13, 2014 and on or before March 26, 2018 equipped with a 3.0L Turbo Diesel Engine). My vehicle is the make, type, model, and engine specific vehicle, however; it does not meet the VIN specificity for the X94 extended warranty coverage. I would like to know why.
Other or unspecified, Engine, Fuel/propulsion system, May 8, 2024
NHTSA 19V-757 recall was performed on 06/09/2020. Diesel EGR Cooler started leaking, again. I have a filing that dealer is still using defective part.
Engine, Apr 17, 2024
The contact owns a 2017 Ram 1500. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was steered to the side of the road each time and the battery was disconnected and reconnected. The vehicle was then taken to a dealer, where it was diagnosed on several occasions that several unknown parts needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 45,000.
Engine, Mar 25, 2024
At 125,000 miles my truck developed a Hemi Tick. Now upon research it is said it is normal, however I don't3 see how such a thing is normal when the possibility of your engine going from running to not running. There have been things stated to try and I have tried them all yet the tick still remains and has actually gotten worse. This vehicle is my main means of transportation to and from. Being a senior it is very difficult for me or my wife to travel to doctors appointments that are very critical to our existence. So what is left? The manufacturer says this is normal but it is not a normal thing for your engine to suddenly quit especially when you maintain regular service on it. This is going on with to many owners and to say it normal is just a way to get away with fixing the issue. Something needs to be done about this issue as so many folks are and have put in tremendous amounts of money in their vehicles to have to turn around and spend another 7500 or so into getting it going again because, "this is normal."
Engine, Mar 17, 2024
The engine intermittently shuts down while running or at idle. This has happened over three months, starting with a two-second (twice) shutdown and restart on its own. In two later shutdowns (two months apart) I needed to restart the engine. The dealer has had the truck for 5 days without finding the problem.
Engine and engine cooling, Fuel system, Diesel, Mar 14, 2024
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 75 MPH, the vehicle stalled. The contact stated that the "engine" symbol illuminated, and the vehicle was able to coast to the side of the road. The contact was unable to restart the vehicle after numerous attempts and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the High-Pressure Fuel Pump had failed, but the dealer did not have the parts available to repair the vehicle. The vehicle was not repaired. The failure mileage was approximately 55,000. Parts distribution disconnect.
Engine and engine cooling, Fuel system, Diesel, Feb 14, 2024
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Engine, Jan 23, 2024
In January 2024, my 2017 Dodge 1500 leaked a large amount of oil in a short period of time. If it had gone unnoticed, this could have led to engine failure while driving. The truck has 61,000 miles on it. I took it to my local Dodge dealership for diagnosis. When I explained the problem to the Assistant Service Manager, he said; "I'll bet I know what it is... the oil cooler. It's not uncommon". In fact, it WAS the oil cooler. Specifically, the gaskets in these trucks degrade, fail, and oil quickly leaks out. I "Googled" this issue online and found that there are MANY complaints regarding this exact issue from all over the country. Many of the trucks, like mine, had relatively low mileage. In order to make the repair, the mechanic must remove the intake manifold to access the oil cooler. As the gasket is incorporated into the cooler, the entire unit must be replaced. The cost for this repair was $1324. In further discussion with the Assistant Manager, he noted again that this is not an uncommon problem and has been a problem since about 2010. The cause is inferior (plastic) parts. He said that Dodge has done nothing to rectify the issue. They have not upgraded the part, offered to fix defective oil coolers, or done a recall since they don't consider it a "safety" issue. He referred me to Dodge's "Customer Care" number but also added that he didn't think it would do much good. On January 23, 2024, I called Dodge Customer Care. The representative said he would forward my complaint "for review". When I asked him how I would follow up on my complaint, he said that he did not know if anyone from Dodge would actually call me back. It felt like a waste of time. He also said I should file a complaint with the NHTSA. Dodge needs to acknowledge that the oil cooler units on their 1500 pickups are defective and make restitution to the owners.
Power train, Electrical system, Engine, Jan 22, 2024
While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.
Engine and engine cooling, Fuel system, Diesel, Jan 22, 2024
The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.