2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: engine
187 reports, newest first. Show all
Engine, Jan 21, 2020, fire
WHILE DRIVING DOWN HIGHWAY, CHECK ENGINE LIGHT AND ELECTRONIC THROTTLE CONTROL SERVICE LIGHT DISPLAYED. EXITED HIGHWAY, DROVE 1-2 MILES MORE AND ENGINE WAS SMOKING WITH SMOKE ENTERING THE CABIN. EXITED THE TRUCK AT A SAFE LOCATION. USED HOOD RELEASE IN CABIN BUT DID NOT OPEN HOOD BECAUSE I SAW FLAMES THROUGH GRILLE. USED FIRE EXTINGUISHER BUT IT JUST SLOWED THE FIRE DID NOT PUT IT OUT. FIRE CONSUMED THE ENGINE AND HOOD. THE FIRE DEPARTMENT CAME AND PUT OUT FIRE. * (RECALL RELATED INCIDENT) TS
Engine, Jan 21, 2020
TL* THE CONTACT OWNS A 2017 DODGE RAM 1500. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST FORWARD MOMENTUM. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GREENVILLE CHRYSLER JEEP DODGE LOCATED AT (5401 INTERSTATE HWY 30, GREENVILLE, TX 75402, (903) 454-0283) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE COOLANT RESERVOIR WAS LOW ON COOLANT. THE CONTACT WAS INFORMED BY THE DEALER THAT THE VEHICLE SHOULD NOT BE DRIVEN DUE TO A POSSIBLE FIRE RISK WITHOUT WARNING.. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Engine, Jan 2, 2020
EGR HAS A PROBLEM. WHICH MAY CAUSE A FIRE AND MOPAR DOESN'T HAVE A FIX FOR IT . THEY DON'T KNOW WHEN THEY WILL. I WANT TO TRADE IT FOR A GAS POWERED INSTEAD OF THE DIESEL AND THEY WILL NOT TAKE IT ON TRADE. IF THEY WOULD THEY WON'T GIVE ME ANY WHERE CLOSE TO WHAT THE PICKUP WOULD BE VALUED. IT SEEMS THAT THE PROBLEM IS THEIR PROBLEM AND THEY SHOULD NOT PENALIZE THEIR OWN CUSTOMERS. IT IS REALLY NOT SAFE TO DRIVE IT IF IT HAS THE SYMPTOMS IT HAS AS TO FIRE. IT IS A ON GOING PROBLEM AS THEY DIDN'T TELL ME WHEN I PURCHASED THE VEHICLE. SOUNDS LIKE BOEING???
Engine, Dec 31, 2019, fire
2017 DODGE RAM. CONSUMER WRITES IN REGARDS TO FIRE HAZARD RECALL. *LD *JS
Engine, Dec 2, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND FAILURE CODES: P0402 AND P20EE. THE FAILURE RECURRED AND THE CONTACT WAS INFORMED TO CALL THE DEALER. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILSON MOTORS (541-286-7610, LOCATED AT 425 N W BUCHANAN, CORVALLIS, OR 97330-6253), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Nov 21, 2019
WHEN THE ENGINE IS COLD, ACCELERATION FROM A STOP IS ALMOST NON EXISTENT FOR ROUGHLY 3-4 SECONDS. PULLING OUT IN TO NORMAL TRAFFIC IS DANGEROUS AS THE VEHICLE DOES NOT PERFORM ANYWHERE NEAR THE WAY IT DOES ONCE WARMED UP. MY SERVICING DEALER AND CHRYSLER CORPORATE TOLD ME THAT THERE IS A ISSUE WITH EXCESSIVE EMISSIONS FROM MY 2017 RAM 1500 ECODIESEL WHEN COLD WHICH REQUIRED THEM TO INHIBIT FUEL FLOW TO THE ENGINE UNTIL THE ENGINE REACHED A TEMPERATURE OF 157 DEGREES. THIS IS A SERIOUS SAFETY CONCERN AS THE TRUCK SEEMS TO IGNORE THE DRIVERS DESIRE TO ACCELERATE. I'VE COME CLOSE TO BEING REAR-ENDED ON MORE THAN ONE OCCASION BECAUSE THE TRUCK WOULD NOT ACCELERATE AT MORE THAN WHAT SEEMS TO BE AN IDOL FOR SEVERAL SECONDS. I'VE OWNED THIS TRUCK FOR ABOUT 1.5 YEARS AND STILL THERE IS NO SOLUTION TO CORRECT THIS PROBLEM. IT IS MY HOPE THAT FEDERAL ACTION WILL SPUR A SOLUTION TO THIS PROBLEM.
Power train, Engine, Nov 20, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO ACCELERATE IMMEDIATELY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. TOWBIN DODGE (275 AUTO MALL DR, HENDERSON, NV) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Power train, Electrical system, Engine, Nov 20, 2019
ON NOVEMBER 9, 2019, AT APPROXIMATELY 12:PM, I WAS AT MY AREA'S ATM, SITTING STILL, WHEN ALL OF A SUDDEN THE TRUCK JUST TURNED OFF, WITHOUT WARNING AND I HAD TO GET IT TOWED HOME BY MY AAA SERVICE
Engine, Nov 13, 2019, fire
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE MADE AN ABNORMAL REVVING NOISE AND BEGAN TO SLOW DOWN. THE CONTACT ALSO STATED THAT THE THROTTLE SENSOR WARNING INDICATOR BEGAN TO FLASH INTERMITTENTLY. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, CHECKED UNDER THE HOOD, AND NOTICED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CALLED 911 AND THE POLICE AND FIRE DEPARTMENTS ARRIVED ON THE SCENE. THE FIRE WAS EXTINGUISHED. POLICE REPORT NUMBER: AL0630200 AND FIRE REPORT NUMBER: 0001218 WERE FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, 205-759-4421) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED AN EMAIL FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING), WHICH WAS ASSOCIATED WITH HIS VEHICLE AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 43,539. *DT*JB
Engine, Nov 5, 2019, fire
I HAVE A 2017 RAM 1500 ECODIESEL. I WAS DRIVING DOWN THE HIGHWAY AT 70MPH WHEN THE VEHICLE SUDDENLY STARTING MAKING A CRAZY NOISE THEN BEGIN TO LOOSE POWER, I STEERED THE TRUCK ONTO THE SHOULDER WHERE IMMEDIATELY WHITE SMOKE STARTING BELLOWING FROM UNDERNEATH THE FRONT AND SIDES OF THE ENGINE COMPARTMENT I OPENED THE HOOD BUT NO FLAMES WERE VISIBLE AND IT EVENTUALLY WENT OUT. I HAD THE VEHICLE TOWED TO THE NEAREST DEALER AND THREE WEEKS LATER THEY NOW TELL ME THAT THE PROBLEM IS THE EGR COOLER LEAKING WHICH APPARENTLY IS A KNOWN AND DANGEROUS PROBLEM.
Engine, Oct 7, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE PAST 30 MPH. TRI-LIVES MOTORS (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) DIAGNOSED THE VEHICLE AND FOUND CODE NUMBERS: P0299 (SUPERCHARGER UNDERBOOST) AND P2459 (DIESEL PARTICULATE FILTER REGENERATION FREQUENCY). THE CODES WERE RESET AND THE MASTER AIR FLOW WAS REPLACED. THE CONTACT WAS INFORMED TO DRIVE THE VEHICLE. AFTER DRIVING 100 MILES, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED TO DRIVE THE VEHICLE AND TAKE IT TO A NEARBY DEALER IF IT LOST POWER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR DIAGNOSTIC TESTING AND THE SAME CODES APPEARED. THE TECHNICIAN RESET THE CODE AND INFORMED THE CONTACT THAT THERE WAS NO REMEDY. THE VEHICLE WAS TAKEN TO CORWIN DODGE OF SPRINGFIELD (LOCATED AT 1025 W SUNSHINE ST, SPRINGFIELD, MO 65807, (417) 862-9272) FOR A BUYBACK. A MASTER AIR SENSOR WAS REPLACED, BUT THE VEHICLE WAS STILL NOT REPAIRED AND REMAINED AT THE DEALER. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY MONTH SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS IN DIFFERENT STATES WHERE THE CODES WERE RESET; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 58629945. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
Power train, Other or unspecified, Engine, Oct 3, 2019
MY TRUCK HAS A MANUFACTURING DATE OF 11/17 AND ONLY HAS 37K MILES ON THE TRUCK. RANDOMLY MY TRUCK WENT INTO A "LIMP MODE" AND A CHECK ENGINE LIGHT FOR ELECTRONIC THROTTLE CONTROL SERVICE LIGHT CAME ON. I WAS DRIVING DOWN UNIVERSITY DRIVE IN HUNTSVILLE, AL AT ROUGHLY 45MPH ACCELERATING UP A SMALL INCLINE. THE 'LIMP MODE' IS EXTREMELY UNSAFE AND RESTRICTS THE ABILITY TO ACCELERATE OR DRIVE AT A NORMAL PACE. HAD THIS HAPPENED ON THE HIGHWAY OR PULLING OUT (WHAT WOULD NORMALLY BE SAFE) INTO TRAFFIC AND MY ABILITY TO ACCELERATE WAS EFFECTED IT COULD HAVE CAUSED SERIOUS SAFETY CONCERNS. I TAKE MY 13-WEEK OLD DAUGHTER TO AND FROM DAYCARE IN THIS TRUCK AND IT HAS BECOME UNSAFE. WHEN TAKEN TO THE DEALER, THEY ORIGINALLY NOTATED THAT IT WAS JUST A SOFTWARE UPDATE. I LATE GET A CALL THAT THE EGR COOLER HAD GONE OUT, BUT WOULD NOT BE COVERED UNDER WARRANTY. THE SERVICE ADVISOR TOLD ME THEY HAD 6 OTHER ECODIESEL VEHICLES IN FOR THE SAME ISSUE IN THE LAST WEEK. I CALLED THE DEALER I BOUGHT IT FROM AND THEY HAD ONE IN THE SHOP IN FOR THE SAME EXACT PROBLEM. I THEN STARTED DOING RESEARCH AND FOUND THAT THE EGR COOLER IS A HUGE ISSUE FOR THESE TRUCKS AND FCA REFUSES TO ADDRESS IT. I CALLED THE FCA AND THEY EVENTUALLY AGREED TO REPLACE THE TRUCK ON 'GOOD WILL' AFTER I PAID A DEDUCTIBLE. FCA NEEDS TO PUT A RECALL ON THESE VEHICLES AND FIX THE EGR ISSUES. NOW THERE ARE REPORTS THAT THE VALVES ARE STICKING AND CAUSING THE EGR TO CAUSE A FIRE. PURCHASING DEALER: UNIVERSITY CDJR IN ROME, GA SERVICING DEALER: LANDERS MCLARTY CDJR IN HUNTSVILLE, AL
Steering, Engine, Sep 30, 2019
NOTICED AT 40K MILES THERE IS ISSUE WITH TIE ROD ENDS JOINTS BECOME LOOSE MAY CAUSE ACCIDENT REPORTED THIS TO A DEALERSHIP THEY TRYING TO BRUSH ME OFF BS THAT THERE IS ISSUE WITH ROCKERS AND LIFTERS IN THE ENGINE AND EXHAUST MANIFOLD STUDS ARE SNAPPING CAUSING EXHAUST TO LEAK AND BECOME LOUDER THAT'S A EMISSION ISSUE ALSO
Engine, Sep 26, 2019
WHEN THE VEHICLE IS COLD THE ENGINE HAS A SIGNIFICANT POWER LAG AND 'DEAD PEDAL' WHEN YOU ACCELERATE FROM A STOP. IT CREATES A SIGNIFICANT RISK AS THERE IS NO POWER TO ACCELERATE AND AVOID ONCOMING CARS OR DANGEROUS SITUATIONS. OVEN WHEN PEDAL IS ALL THE WAY DEPRESSED THE VEHICLE FAILS TO ACCELERATE.
Engine, Sep 19, 2019
AFTER ECM REFLASH, NOW THE VEHICLE WILL NOT ACCELERATE FOR 3 SECONDS WITH ENGINE COLD. NO POWER UNTIL DELAY TIME HAS PASSED THEN ITLL ACCEL. ONCE ENGINE IS AT OPERATING TEMP IT DRIVES NORMALLY. THIS ONLY STARTED SINCE THE LATEST ECM AND TCM REFLASHES WERE PERFORMED.
Steering, Electrical system, Engine, Sep 17, 2019
TRUCK STILL UNDER WARENTY HAS LESS THAN 13,000 MILES. 7 DIFFERENT TIMES CAR WON'T START. HAVE HAD TO GET IT TOWED TO DEALERSHIP 3-4 TIMES. EACH TIME IT'S REPAIRED A DIFFERENT ELECTRICAL COMPUTER CODE IS STATED AS THE PROBLEM. THIS HAS HAPPENED IN PARKING LOTS, OUR DRIVEWAY AND AT A LIGHT (CAR WOULD NOT GO)! VERY DANGEROUS . STARTED TO HAPPEN 3 MONTHS AFTER WE BOUGHT THE TRUCK. HAPPENS EVERY 30-60 DAYS.
Power train, Service brakes, Engine, Sep 17, 2019
CONCERN #1: INTERMITTENTLY, UPON INITIAL START UP, THE ENGINE MAKES A LOUD CLATTERING NOISE AS IF IT HAS NO OIL IN IT. THE DEALERSHIP WAS ABLE TO DUPLICATE THE CONCERN ONCE BUT IT IS NOT BAD ENOUGH TO REPAIR. CONCERN #2: WHILE COMING TO A SLOW ROLLING STOP (AS IF COMING TO A KNOWN STOP SIGN) THERE IS A HARD BANG/CLUNK JUST BEFORE GETTING TO A COMPLETE STOP, IT FEELS LIKE YOU ARE BEING HIT IN THE REAR BY ANOTHER CAR. AS YOU SLOWLY ACCELERATE IT BANGS/CLUNKS AGAIN HARD. THE BANG CAN BE FELT AND HEARD, AND ONLY HAPPENS ON SLOW STOPS, NOT WHEN YOU HAVE TO STOP QUICKLY. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP FOR THE THIRD TIME REGARDING THIS SAME CONCERN. THE DEALERSHIP REPROGRAMMED THE TRANSMISSION AND A TRANSMISSION VALVE BODY WAS REPLACED BUT IT HAS NOT FIXED THE CONCERN. THIS BANG IS SO BAD THAT IT IS HARD THAT I FEAR DRIVING IT IN STOP AND GO TRAFFIC.
Engine, Sep 11, 2019
TIMING COVER OIL LEAK. TIMING COVER LEAKED OIL EVEN AFTER MULTI ATTEMPTS TO CORRECT PROBLEM. THEIR SOLUTION IS TO PUT MORE RTV ON THE TIMING COVER AND REASSEMBLE. DOES NOT FIX PROBLEM.
Engine, Fuel/propulsion system, Aug 8, 2019
FUEL SENSOR HAS FAILED AT 42000 MILES WHILE IN MOTION. LIFTERS HAVE MADE BAD NOISE SINCE NEW, DEALERSHIP HAS REPLACE LIFTERS BUT NOISE IS STILL THERE INTERMITTENTLY WHILE SITTING STILL ON START UP
Engine, Jul 24, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO HESITATE AND LOSE POWER. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND RESTART THE VEHICLE WITHOUT AN ISSUE. THE CONTACT CALLED MULTIPLE UNKNOWN LOCAL DEALERS REGARDING THE FAILURE AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 252,000.
Electrical system, Engine, Jun 13, 2019
MULTIPLE EPISODES OF VEHICLE CODES DISABLING TRUCK, ALL RELATED TO 'SERVICE ELECTRONIC THROTTLE CONTROL' MESSAGE. THIS HAS CAUSED LOSS OFF POWER WITH VEHICLE STALLING ON MOUNTAIN HIGHWAY, MAJOR SAFETY ISSUE. OTHER TIMES VEHICLE HAS SCARY DELAY IN THROTTLE RESPONSE CAUSING NERVE WRACKING MOMENTS TRYING TO MERGE OR OPERATE VEHICLE SAFELY. VEHICLE PURCHASED NEW, PROBLEMS BEGAN WITH ONLY 1500 MILES ON VEHICLE. FOUR TIMES TO DEALER FOR SERVICE HASN'T RESOLVED ISSUE.
Engine, May 30, 2019, crash, fire
TL* THE CONTACT OWNS A 2017 RAM 1500 CARGO VAN LOW. THE CONTACT STATED THAT WHILE PARKED AT A PARKING LOT WITH THE VEHICLE TURNED OFF, WITHOUT WARNING A COUPLE OF HOURS LATER THE VEHICLE WAS UP IN FLAMES. THE CONTACT AT THAT TIME WAS INSIDE THE VEHICLE SLEEPING AND WAS WOKEN BY THE EXPLOSION OF THE WINDSHIELD. WHICH MADE THE CONTACT JUMP OUT THE VEHICLE CAUSING THE CONTACT TO INJURED HIS RIGHT KNEE. NO POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DEEMED DESTROYED. NO MEDICAL ATTENTION WAS CONTACTED. THERE WAS A FIRE REPORT MADE. THE VEHICLE WAS TOWED BY A INDEPENDENT TOWING COMPANY TO A LOT. THE CONTACT STATED THAT 5 DAYS BEFORE HE HAD A DEALER CHANGE HIS OIL. THE DEALER BRUCE CHEVROLET COLLISION CENTER 1084 SW OAK ST, HILLSBORO, OR 97123 (503)-619-8349 WAS MADE AWARE OF THE FAILURE BUT NO INFORMED THE CONTACT TO CONTACT DODGE MANUFACTURER FOR FURTHER ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000., OIL CHANGE WAS ONLY A WEEK OLD. CK. *DT*JB *DT *DT*JB CONSUMER STATED THE DRIVER SIDE HEADLIGHT WENT OUT BACK IN NOVEMBER, THIS IS THE ONLY OPEN HOOD PICTURE I HAD. THE FLAMES I SAW FLICKERING JUST OFF CENTER OF THE ENGINE. BETWEEN THE WIPERS COMING THROUGH THE SAME GRILL ON THE TOP. JUST A FEW INCHES NEAR THE PASSENGER SIDE OF THE ENGINE. JUST BEFORE THE WINDSHIELD EXPLODED AND I JUMPED OUR OF THE INFERNO. LIKE THAT LITTLE WHITE THING... ON THE ENGINE. THE FIRE DESTROYED EVERYTHING.*JB *TR*JB CONSUMER STATED THIS WAS NOT A CRASH AS MY VEHICLE FOUGHT FIRE WHILE SITTING COLD FOR 8 HOURS PRIOR TO THE MYSTERIOUS FIRE IN THE ENGINE SECTION. THIS WAS ONLY A FIRE. NO CRASH CAUSED THIS. DODGE/PARTS CAUSED THIS.*JB *BF *TR
Engine, May 21, 2019
AT APPROXIMATELY 6100 MILES NOTED ENGINE TICKING NOISE ONLY ON COLD START UP. TOOK TO DEALER FOR REPAIR AND THEY FOUND A NUMBER OF BROKEN EXHAUST MANIFOLD BOLTS (THEY REPLACED 9 OF THEM). ACCORDING TO DODGE FORUMS AND THE DODGE DEALERSHIP THIS APPARENTLY IS A COMMON PROBLEM WITH RAM SEMI ENGINES.
Other or unspecified, Engine, May 9, 2019
SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!
Electrical system, Other or unspecified, Engine, Apr 30, 2019
VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.