2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
89 reports, newest first. Show all
Engine, Fuel/propulsion system, Aug 8, 2019
FUEL SENSOR HAS FAILED AT 42000 MILES WHILE IN MOTION. LIFTERS HAVE MADE BAD NOISE SINCE NEW, DEALERSHIP HAS REPLACE LIFTERS BUT NOISE IS STILL THERE INTERMITTENTLY WHILE SITTING STILL ON START UP
Fuel/propulsion system, Jul 17, 2019
FUEL NOZZLE GETS STUCK WHEN FILLING UP AT GAS STATIONS. I'VE HAD THIS TRUCK A YEAR AND A HALF NOW AND IT'S SO FRUSTRATING. CANNOT GO TO COSTCO AS IT GETS STUCK AND CONSTANTLY CLICKS OFF, 10 GALLONS AFTER THIRTY MINUTES! ON ANOTHER INSTANCE THE ATTENDANT HAD TO COME OUT WITH A SCREWDRIVER AND PRY UP THE NOZZLE AND YANK IT OUT! ON A NEW TRUCK? SERIOUSLY! IT'S A DOCUMENTED ISSUE ALL OVER THE INTERNET, FCA MADE THE FUEL ANGLE TOO STEEP AND NOT ENOUGH ROOM TO ADJUST ONCE IT'S IN THE NECK. I NOW HAVE TO BARELY INSERT THE NOZZLE SO IT DOESN'T CLICK IN OR SEAL AGAINST THE FILLER NECK, BYPASSING THE EPA CONTROLS AND HOLD IT SO IT WON'T GET STUCK OR CLICK OFF! SO IN ESSENCE TO FUEL UP I HAVE TO POLLUTE MORE, STUPID! IF IN DOUBT CHECK THE INTERNET FOR RAM OWNERS FORUMS, IT'S ALL OVER THE PLACE.
Fuel/propulsion system, Jul 9, 2019
JUST BOUGHT A USED TRUCK FROM VANDEHEY BRANTMIER IN CHILTON WI THREE MONTHS AGO AND THE FUEL LEVEL SENSOR FAIL LIGHT COMES ON CHECK ENGINE LIGHT COMES ON. TOOK IT TO THE DEALERSHIP AND THEY SAID IT NEEDS A FUEL LEVEL SENSOR AND PUMP. MY 2017 RAM 1500 NEEDS THIS AND IT IS NOT COVERED UNDER WARRANTY OR ANYTHING AND THIS IS A KNOWN ISSUE FOR A LONG TIME BUT NOTHING HAS BEEN DONE. THIS NEEDS TO CHANGE
Fuel/propulsion system, Jun 26, 2019
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE THE CONTACT WAS FILLING THE FUEL TANK, THE FUEL NOZZLE BECAME STUCK ON THE FUEL FILLER NECK. THE VEHICLE WAS TAKEN TO GROWN DODGE CHRYSLER JEEP RAM (LOCATED AT 6300 KING DR, VENTURA, CA 93003, (805) 918-4485) WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FUEL FILLER NECK WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Fuel/propulsion system, Apr 24, 2019
FUEL SENSOR FAIL, ONCE FUEL GETS TO JUST BELOW HALF A TANK, THE FUEL SENSOR FAILS AMD GAS GUAGE DROPS TO EMPTY, CHECK ENGINE LIGHT COMES ON, ALSO THE ECO SUSTEM WILL FAIL FOR FUEL SAVINGS. I FEAR THE TRUCK WILL SHUT OFF WHILE DRIVING BECAUSE IT WILL THINK IT HAS NO FUEL. I HAVE RESEARCHED MULTIPLE COMPLAINTS ON THIS ISSUE ON LINE. ISSUE HAS BEEN ONGOING SINCE 4/15/19. MILAGE ON TRUCK IS 46000. MILEAGE IS SAME AS PREVOIUS COMPLAINTS FOR SAME ISSUE.
Fuel/propulsion system, Apr 9, 2019
I CAN HAVE A FULL TANK OF GAS AND IT WILL SAY LOW GAS AND THE GAS LIGHT WILL COME ON SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON AND READ FUEL SENSOR ERROR
Fuel/propulsion system, Dec 21, 2018
GAS STATION FUEL FILLER NOZZLE GETS STUCK IN VEHICLE FUEL FILLER NECK. THIS HAPPENS REPEATEDLY AND AT DIFFERENT STATIONS. NO VISIBLE VEHICLE FAULTS. ATTEMPTS TO REMOVE FILLER NOZZLE HAS CAUSED CUTS TO HANDS AND SPILLED FUEL.IT SOMETIMES TAKES SEVERAL MINUTES TO FREE FUEL FILLER WITHOUT DAMAGING VEHICLE. MUST DEFEAT VAPOR RECOVERY BY COLLAPSING RUBBER BOOT IN ORDER TO FUEL VEHICLE. DEALER NOT INTERESTED .VEHICLE WAS STATIONARY PARKED AT GAS PUMPS FOR REFUELING. *DSY
Fuel/propulsion system, Dec 11, 2018
MY 2017 RAM 1500 QUAD CAB HAS A FUEL SENSOR FAIL. I LOOKED IT UP AND APPARENTLY MANY PEOPLE HAVE THIS ISSUE WITH RAM TRUCKS.
Fuel/propulsion system, Dec 10, 2018
THE GAS PUMP NOZZLES NO LONGER WORK WHEN FILLING UP THE TANK. IT SEEMS THAT THEY DO NOT LIKE THE ANGLE OF THE FILL NECK ON THE TRUCK. THEY SHUT OFF AFTER ONLY ABOUT 1/2 GALLON IS USED INTO THE TANK.
Fuel/propulsion system, Aug 18, 2018
THE FUEL LEVEL SENSOR FOR THE PAST APPROXIMATELY 10,000 MILES INTERMITTENTLY QUITS READING THE FUEL LEVEL. THE FUEL LEVEL GAUGE IN THE DASH CLUSTER DROPS TO EMPTY, REGARDLESS OF THE ACTUAL FUEL LEVEL. THE MESSAGE 'FUEL SENSOR FAILURE' APPEARS ON THE DASH CLUSTER. SOMETIMES IT STAY FOR A FEW SECONDS, AND OTHER TIMES IT STAYS FOR A FEW MINUTES. THEN IT RETURNS TO WORKING ORDER AND GIVES AN ACCURATE READING OF THE FUEL LEVEL. OTHER TIMES THE CHECK ENGINE LIGHT COMES ON, AND I HAVE TO CLEAR THE CHECK ENGINE LIGHT WITH A CODE READER. CODE READER STATES CODE P0463 FUEL LEVEL SENSOR. THIS CODE APPEARS WITHOUT THE FUEL GAUGE CHANGING.
Power train, Other or unspecified, Fuel/propulsion system, Aug 7, 2018
MY RAM 1500 JUST ROLLED OVER THE 36K FACTORY WARRANTY AND MY TRANSMISSION LIGHT CAM AND MY FUEL LEVER INDICATOR FAILED. I AM AFRAID THAT THE TRUCK WILL SHUT OFF WHEN THE FUEL LEVER DROPS TO E BUT I KNOW THERE IS FUEL IN THE TRUCK. ALSO WHEN MY TRANSMISSION LIGHT COMES ON THE ECO FUEL SYSTEM DOES NOT WORK ANY MORE. NO MESSAGES APPEAR ON MY MESSAGE PANEL. WHEN THE FUEL SENSOR FAILURE HAPPENS I AM DRIVING ON THE HIGHWAY AND I JUST MADE A LEFT TURN. I HAVE ALSO HAVE ISSUES WITH MY RADIO TURNING ITS SELF OFF OR ADJUSTING THE VOLUME BY ITS SELF.. I HAVE ALSO EXPERIENCED MY DIGITAL ODOMETER READING TO JUST DISAPPEAR AT RANDOM TIMES. MY TRANSMISSION LIGHT COMES ON RANDOMLY. IT IS SAD THAT I BOUGHT A NEW TRUCK WITH 12 MILES ON IT AND NOW I HAVE ALL THESE PROBLEMS. I JUST DON'T TRUST THE TRUCK AND DON'T FEEL LIKE IT IS SAFE TO DRIVE. THE RADIO ISSUE HAPPENED THE NEXT DAY AFTER I PURCHASED THE TRUCK...I AM SO SICK OF THIS
Power train, Fuel/propulsion system, Jun 30, 2018
THE TRUCK HAS A LACK OF ACCELERATION. WHEN YOU PRESS DOWN THE THROTTLE IT TAKES 5 SECONDS OR MORE FOR IT TO RESPOND CAUSING A MAJOR SAFETY CONCERN. SO MUCH THAT YOU CANNOT CROSS TRAFFIC AND OR ACCELERATE UP THE HILL WHERE IT DECLINES IN SPEED. I LIVE IN THE NORTHWEST IN COLDER CLIMATES WAS SNOW AND I LOSE ACCELERATION AND TRACTION WHEN GOING UP HILLS. I HAVE BEEN IN NUMEROUS CLOSE CALLS. IT HAS BEEN TO THE DEALERSHIP 3 * AND CHRYSLER SAYS IT OPERATES ON DESIGN BECAUSE IT IS NOT THROWING ANY CODES FOR THEM TO READ. I WANT TO KNOW WHERE A 5 SECOND DELAY IN ACCELERATION IS SAFE? I PURCHASED THE VEHICLE OCTOBER 31ST 2017 1ST COMPLAINT AND TIME TO THE DEALERSHIP WAS IN DECEMBER AND THAT CONTINUES TO GET WORSE THE TRUCK ONLY HAS 6500 MILES ON IT.
Fuel/propulsion system, Apr 8, 2018
COLD START ENGINE EXHAUST TEMPERATURE TOO LOW
Fuel/propulsion system, Apr 11, 2017
I AM HAVING AN ISSUE WITH THE FUEL GUAGE AND THE FUEL SYSTEM LIGHTS ON THE TRUCK. I TOOK IT IN FOR SERVICE AND THEY ARE SAYING THE PARTS ARE ON BACKORDER. THE FUEL GUAGE IS SHOWING NO FUEL IN THE CAR AND I AM CONCERNED THE CAR COULD CUT OFF AND I COULD LOSE CONTROL OF IT. THEY DO NOT KNOW WHEN THE PARTS WILL BECOME AVAILABLE. I AM CONCERNED FOR MYSELF, MY FAMILY AND OTHERS. I CALLED CHRYSLER AND THEY WERE UNABLE TO HELP ME GET INTO THE DEALER SOONER FOR REPAIRS. THEY WANT ME TO WAIT 17 DAYS TO ADDRESS THE PROBLEM