2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: power train
98 reports, newest first. Show all
Power train, Sep 22, 2026
The contact owns a 2017 Ram 1500. The contact stated that after reversing out of the driveway and shifting into drive(D, and depressing the accelerator pedal, the rear axle fractured. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the differential pin retaining screw had backed out, causing the rear axle failure. The mechanic determined that the rear axle assembly needed to be replaced. The contact associated the failure with NHTSA Campaign Number: 17V198000 (Power Train). The manufacturer was notified of the failure by phone and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.
Power train, Electronic stability control (ESC), Service brakes, Hydraulic, Apr 29, 2026
The contact owns a 2017 Ram 1500. The contact stated while driving at an undisclosed speed, the message "Service Electronic Stability Control" was displayed. While investigating the failure, the contact related the failure to an unknown recall; however, the VIN was not included. The vehicle was taken back to the residence, and the contact used an OBD reader to diagnose the vehicle. The contact determined that the tone wheel had failed and needed to be replaced. The vehicle was taken to a dealer, where it was confirmed that the tone wheel and the front passenger’s side axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,520.
Power train, Engine, Fuel/propulsion system, Apr 28, 2026
Vehicle is having the same issues it had before with soot and sludge build up in the engine that caused the EGR to fail and melt into the engine... I have all the parts that were replaced from the 1st time this happened and was not repaired properly and is now causing a catastrophic failure....
Power train, Electrical system, Service brakes, Apr 25, 2026
Timeline of issues: 04/11/2026 – Vehicle purchased 04/16/2026 – Brakes began grinding 04/18/2026 – Vehicle developed starting issues 04/19/2026 – Brake system parts (pads, rotors, calipers) ordered due to failure 04/23/2026 – Parts received; same day 4WD was tested and confirmed not functioning properly (dashboard indicates engagement but front wheels do not engage) 04/24/2026 – Complete brake failure occurred due to caliper failure These issues occurred immediately after purchase and indicate the vehicle had significant pre-existing mechanical defects at the time of sale. The 4WD system also does not function correctly despite indicating engagement, and the braking system failed completely shortly after purchase.
Steering, Power train, Apr 7, 2026
The contact owns a 2017 Ram 1500. The contact stated that while driving at 45 MPH, the vehicle lost power steering functionality with the steering assist warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer associated the failure with NHTSA Campaign Number: 17V198000 (POWER TRAIN); however, the VIN was not associated with the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 177,000.
Steering, Power train, Fuel/propulsion system, Mar 20, 2026
1Rear end shifted to passenger side 3 in 2. The intermittent shaft made the steering wheel over turn over half a turn. 3 manifold bolts replaced but snapped again. Fuel pump went out. Tailgate has opened multiple times. 120 k seems unfit to drive wheel studs drivers rear broke off 1 by 1 till there were 2 left
Power train, Mar 18, 2026
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly failed to shift into gear properly, with the check engine warning light illuminated. The contact stated that while the vehicle was stopped, after depressing the accelerator pedal, the vehicle unexpectedly reversed. The contact stated that while the vehicle was parked and shut off, the vehicle unexpectedly started rolling away while parked on a hill at the residence, and the parking brake was engaged. The vehicle was taken to an independent mechanic and DTC: P0814-000; for transmission failure was retrieved. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 214,000.
Steering, Power train, Mar 16, 2026
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 50 MPH, several unknown transmission codes were displayed on the instrument panel, and the vehicle went into LIMP Mode. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that a transmission flush was needed. The vehicle was repaired; however, the failure persisted, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed and determined that the power steering rack had short-circuited and needed to be replaced. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not under recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 140,455.
Power train, Mar 5, 2026
I was driving on Interstate 20 in the third lane from the right of four total lanes when my truck suddenly lost all propulsion while attempting to pass another vehicle. The engine did not shut off, but it immediately dropped to very low RPM and the accelerator pedal no longer controlled the vehicle’s power. Multiple engine warning lights illuminated at the same time. I immediately activated my hazard lights and attempted to maneuver the vehicle across traffic to reach the shoulder. Because the vehicle had no propulsion, this created a dangerous situation in active interstate traffic. Several vehicles had to take evasive action and I experienced multiple near-collisions while trying to reach the shoulder. After safely stopping, I had the vehicle towed to my home and later towed again to the dealership at my own expense. The day before this incident, I received a recall notice in the mail related to this issue: Safety Recall 66A/23V-411. However, the dealership has informed me that my vehicle is only covered under recall 66A (a software update) and not recall 73A, which involves replacement of the tone wheel component. Based on the symptoms experienced and the dealership’s diagnosis, the tone wheel requires replacement. However, the dealership states that this repair is not covered under the recall currently assigned to my vehicle. Given that this failure caused a sudden and complete loss of propulsion at highway speed, I believe this issue is directly related to the safety concern described in the recall and poses a serious safety risk. I am requesting that NHTSA review whether the recall coverage for this issue is adequate and whether vehicles experiencing this failure should also be covered for tone wheel replacement.
Power train, Vehicle speed control, Engine, Feb 17, 2026
I am reporting a persistent safety defect involving loss of intended drivability in my 2017 Ram 1500 with an 8-speed automatic transmission. For the past 3 years, on almost every use of the vehicle, the transmission enters an abnormal operating state where it becomes stuck in a single gear (most often 3rd or 4th) and will not upshift or downshift. When this occurs, the vehicle experiences reduced ability to accelerate and loss of normal drivability. The condition does not resolve while driving and requires me to pull over, shut the vehicle off, and restart it to restore operation. This defect has occurred multiple times at freeway speeds, requiring me to pull over onto the highway shoulder due to loss of vehicle function. A vehicle that cannot reliably shift or accelerate at highway speed presents a clear safety hazard to the driver and surrounding traffic. Requiring a stop-and-restart is not a safe or reasonable mitigation strategy in real-world traffic conditions. The issue occurs more frequently when the vehicle is cold, indicating a predictable and repeatable failure mode, not driver error or misuse. I have had to alter normal driving behavior, including extended warm-up periods and avoiding highways, to reduce risk. I was informed by repair facilities that this is a known issue related to transmission control module (TCM) software, and that Chrysler has issued Technical Service Bulletin(s) describing TCM software updates to address abnormal shifting and drivability behavior. The existence of these TSBs demonstrates manufacturer knowledge of the failure mode and a defined corrective action, yet the issue has not been addressed as a safety recall. I am submitting this complaint so the issue can be evaluated based on objective safety criteria. A vehicle that routinely loses drivability and requires emergency stops on freeways warrants formal safety investigation.
Power train, Feb 9, 2026
The crankshaft tone wheel failed just like the TSB's and recalls. The vehicle would not restart. There are multiple bulletins and recalls along with warranty extensions for this issue but for some reason it does not seem to apply to my truck even thought it falls in the tsb years and details of failure.
Power train, Vehicle speed control, Forward collision avoidance, Jan 31, 2026
I was driving my truck today. I went to turn on cruise control and as I got to the mileage that I wanted, I hit set and then after I hit set about a half mile down the road a truck after wanted to lose power and then allowed bang from the transmission then it did it again bang I turned the cruise control off. I pulled over and I looked it up and it told me do not use the cruise control again and try to get home safely and that’s exactly what I did.
Power train, Engine, Dec 11, 2025
DTC P0336 crankcase position sensor A circuit range/performance code truck lost power for several seconds at 50mph in traffic almost causing a collision, then power returned causing fast acceleration almost lost control of vehicle. truck is now in limp mode. there is a recall for DTC P0336 is a known defective reluctor wheel problem on Ran eco-diesel trucks made between 2014-2018. I have a 2017 model which was purchased june 2018. Ram dealership says my vin is not included in recall though my model and year is.
Power train, Nov 6, 2025
The contact owns a 2017 Ram 1500. The contact stated that while driving at 65 MPH, the contact became aware that the transmission was shuddering. No warning lights were illuminated. The contact stated that while attempting to drive the vehicle to the shoulder of the road, the contact noticed a large piece of detached metal flying, which was part of the drive shaft. The contact stated that the transmission was severely shuddering. The contact proceeded to drive the vehicle to the shoulder of the road and saw another large piece of metal flying, which was another part of the drive shaft that had detached from the vehicle. The contact stated that the rear wheels locked up, and the shuddering was persistent. The vehicle was driven to the shoulder of the road. The contact and the passenger, who was seated in the front passenger's seat, exited the vehicle. The passenger noticed smoke coming from the vehicle ,but there was no fire. AAA was contacted, and the vehicle was towed to an independent mechanic where a diagnostic test was performed. The contact was informed that the rear differential, rear axle, transfer case, and other unknown parts needed to be replaced. The contact referenced NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included in the recall. The dealer was made aware of the failure. The contact was advised to contact the manufacturer to report the failure. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that an inspector would be inspecting the vehicle, however the contact stated that the inspection was not performed. The failure mileage was approximately 53,300.
Power train, Tires, Aug 27, 2025
The contact owns a 2017 Ram 1500. The contact stated that while the vehicle was at the dealer for routine maintenance, the contact was informed that the drive pinion seal of the rear differential was leaking, and an unknown bolt was bent. The contact stated that while driving at various speeds, the oil pressure warning light illuminated, and the TPMS warning light illuminated. The contact was unsure what repairs needed to be performed. The dealer advised the contact to stop driving the vehicle. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The contact related the failure to that NHTSA Campaign Number: 17V198000 (Power Train); however, the VIN was not included. The failure mileage was approximately 159,000.
Power train, Jul 9, 2025
The contact owns a 2017 Ram 1500. The contact stated that after starting the vehicle, the vehicle moved forward independently. No warning light was illuminated. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 30.
Power train, Electrical system, Jul 5, 2025
Electrical problems with the power steering. Shifting and RPM’s transmission
Engine and engine cooling, Power train, Feb 24, 2025
The contact owns a 2017 Ram 1500. The contact stated while driving 45 MPH, the vehicle shuddered and stalled in the middle of the road. The contact stated that several unknown warning lights were illuminated. The contact attempted to pull over to the side of the road, but the gear shifter failed to shift to neutral. The tow truck operator disassembled the dashboard to shift the vehicle into neutral. The contact then towed the vehicle to the residence. The vehicle was then taken to a dealer where it was diagnosed with tone crankshaft failure. Additionally, there were 2 sensors that were damaged due to pressure sensor and battery failure. The vehicle was waiting to be repaired and the parts were ordered. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Power train, Jan 16, 2025
Front Drive-Shaft Broke in half. It was rusted on the outside.
Power train, Electrical system, Vehicle speed control, Nov 1, 2024
The contact owns a 2017 Ram 1500. The contact stated the gear shift/rotary dial had seized in place. The vehicle failed to shift into park, and the key failed to release from the ignition switch. While driving, the vehicle jumped from park to reverse and then drive. The drive, reverse, park, and neutral warning lights were illuminated. While at a stop, the vehicle locked. While depressing the accelerator pedal, there was an abnormal revving sound detected. The vehicle was hesitating and was slow to accelerate. The vehicle was taken to the local dealer, where it was diagnosed as an electrical failure. The dealer informed the contact that the control module was not communicating with the TCM. The dealer scheduled an appointment. The vehicle was not repaired. The contact also called Marion Chrysler Dodge Jeep Ram 44 Worley Rd., Marion, NC 28752, Auto Star Chrysler Dodge Jeep Ram Fiat of Waynesville (280 Hyatt Creek Rd., Waynesville, NC 28786), and Crossroads Chrysler Dodge Jeep Ram of Henderson (120 US-158, Henderson, NC 27536). The manufacturer was not contacted. The failure mileage was approximately 140,829.
Power train, Wheels, Service brakes, Aug 26, 2024
1.The components that failed were the entire rear dif. It will be available for inspection and I will make certain that my mechanic takes photos. 2. My brakes completely locked up on me TWICE and the vehicle stalled. I was left in the middle of the road on a downward slope and on a curve, a blind spot. I was extremely fortunate that this didn't take place on the interstate and that there wasn't a tractor trailer following behind me!! 3. My mechanic verified that it was in fact the rear differential that was destroyed. The inside of the casing was "chewed up" by the gears. He called around and was able to locate a slightly used one to attempt to save me money and it was easier for him to complete the task of replacing it. 4. There are no police reports or insurance claims. 5. There were no warning lamps to alert me that anything was wrong. The only thing that took place was the truck lost power TWICE while traveling on the interstate where I was forced to stop in the break down lane. Both situations could have ended MUCH WORSE for me.
Engine and engine cooling, Power train, May 28, 2024
The contact owns a 2017 Ram 1500. The contact stated while accelerating from a complete stop, the vehicle hesitated to respond. There was no warning light illuminated. The contact stated that the failure recurred intermittently. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included. The failure mileage was approximately 130,000.
Power train, Vehicle speed control, Engine, May 10, 2024
Vehicle is a 2017 RAM 3.0L ECO-DIESEL. Vehicle's electronic throttle control service light came on. Vehicle was taken to dealership for diagnostic. Safety recall 66A/NHTSA 23V-411 was performed for software. Transmission was diagnosed with a bad Tone Wheel (RAM recall X94-Warranty Extension. Applies to RAM vehicles built on or after June 13, 2014 and on or before March 26, 2018 equipped with a 3.0L Turbo Diesel Engine). My vehicle is the make, type, model, and engine specific vehicle, however; it does not meet the VIN specificity for the X94 extended warranty coverage. I would like to know why.
Power train, Mar 22, 2024
The contact owns a 2017 Ram 1500. The contact stated that after making an abrupt stop, several abnormal popping sounds began to emit from the vehicle without warning. The vehicle then failed to accelerate upon the depression of the accelerator pedal. Due to the failure, the vehicle was initially towed to the residence and then towed to a dealer. The dealer informed the contact that the rear axle needed to be replaced. The contact disagreed with the diagnostic and had the vehicle towed back home. Upon investigation, the contact discovered NHTSA Campaign Number: 17V198000 (Power Train) which the contact linked to the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was 100,000.
Power train, Wheels, Mar 22, 2024
Rear axle pinion gear broke causing lack of motion could cause me to wreck or get hit