2017 Ram 1500

Problems, recalls and owner-reported issues

Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.

Complaints by model year
  1. 880

Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.

Primary concernSteering227 reports · 26% of complaints
Owner complaints880Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Steering227
  2. Engine156
  3. Electrical system109
  4. Service brakes100
  5. Power train98
  6. Fuel/propulsion system89
  7. Other or unspecified67
  8. Air bags53

Recalls and investigations

  1. Air bags, side/window, curtain, inflatorJan 16, 2025

    Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

    Campaign 25V010000 on NHTSA.gov

  2. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  3. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  4. Air bags, side/window, curtain, inflatorAug 12, 2021

    Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

    A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

    Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

    Campaign 21V632000 on NHTSA.gov

  5. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  6. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

    Campaign 19V757000 on NHTSA.gov

  7. Latches/locks/linkages, tailgate, latchMay 9, 2019

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

    Campaign 19V347000 on NHTSA.gov

  8. Structure, body, tailgateJul 27, 2018

    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

    Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

    Campaign 18V486000 on NHTSA.gov

  9. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  10. Power train, automatic transmissionFeb 8, 2018

    Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

    Campaign 18V100000 on NHTSA.gov

  11. Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

    Campaign 17V821000 on NHTSA.gov

  12. Fuel system, gasoline, storage, tank assemblyJul 7, 2017

    Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.

    Campaign 17V434000 on NHTSA.gov

  13. Power train, driveline, differential unitMar 23, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

    A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

    Campaign 17V198000 on NHTSA.gov

Representative owner complaints: other or unspecified

67 reports, newest first. Show all

  1. Structure, Other or unspecified, Feb 11, 2022

    2017 Ram Quad cab truck leaking water into cabin ? 3 rd rear brake light gasket replaced and still finding water on front windshield and dash and also under back fold up seat storage compartments filled with water ??? There are numerous complaints re: Ram trucks of different years experiencing same problems why is this not a issue for a recall when this will rot out floor n cause mold on interior carpets and headliners ? My truck has 12,169 miles on it and I feel like it is worthless !!! I didn’t buy a fish tank I purchased a very expensive truck that Ram knows has this problem many many times ?

  2. Other or unspecified, Oct 25, 2021

    Driver side window rattles during the cold weather months. Dealer reviewed the issue multiple times and can not resolve.

  3. Other or unspecified, Fuel/propulsion system, Jun 24, 2021

    The fuel sensor has failed which causes us not to know how much gas is in the vehicle. The vehicle only has 30,800 miles on it. There is another issue that we are currently getting checked. The vehicle would not start even with a jump. After leaving it on trickle charge we got to to start but the traction control light came on the service shifter light came, and it said there were no pressure in the tires. We parked the vehicle and had someone come pick us up due to us not feeling safe because it was shifting weird. We had to have it towed to a dealer and they are currently diagnosing it.

  4. Other or unspecified, Jun 6, 2021

    When it rains and blows sideways the right passenger floor and door get filled with water. It seems to be coming out of the passenger grab bar. I do not know where it is originating from but it makes my car smell like mold if I am out of town and it rains.

  5. Other or unspecified, Jan 28, 2021

    MY 2017 DODGE RAM IS HAVING STARTING PROBLEMS IN THE MORNING ONLY. IT TAKES ABOUT 15 TO 20 MINUTES TO START. I DON'T HAVE REMOTE START, IT IS NOT THE FOB, I BELIEVE IT'S THE ( WIN MODULE ) HAS I HAVE LOOKED UP ON SOME RAM CHAT SITES. MY TRUCK ONLY HAS 37K ON IT AND WARRANTY JUST EXPIRED IN SEPTEMBER...GO FIGURE!

  6. Other or unspecified, Jan 26, 2021

    WHILE DRIVING DOWN THE ROAD THE DRIVERS SIDE WINDOW FELL INTO THE BOTTOM OF THE DOOR WITHOUT ANY WARNING OR SIGNS OF AN EXISTING PROBLEM. REACTING TO THIS CAUSED ME TO SWERVE INTO THE ONCOMING LANE,LUCKILY THERE WAS NO VEHICLE CLOSE ENOUGH TO ME THAT I COULDN'T RETURN TO MY OWN LANE WITHOUT INCIDENT, FROM INTERNET SEARCHES THIS APPEARS TO BE A SERIOUS PROBLEM REPORTED BY THOUSANDS OF PEOPLE, AND THEY ALL SAY THAT DODGE HAS NO SOLUTION TO THE PROBLEM. I BELIEVE IT WILL ONLY BE A MATTER OF TIME BEFORE SERIOUS INJURY OR POSSIBLY DEATH MAY OCCUR, I AM NOW PREPARED FOR THIS TO POSSIBLY HAPPEN AND WILL NOT BE CAUGHT OFF GUARD AGAIN HOPEFULLY.

  7. Other or unspecified, Fuel/propulsion system, Nov 13, 2020

    HAVING ISSUES WHEN PUMPING GAS, THE GAS PUMP STOPS WHEN FUELING THE ENTIRE TIME DUE TO THE FUELING FILLER NECK. IF PLACING THE FUEL HANDLE PROPERLY IT LOCKS ONTO THE FUEL NECK FILLER AND DOESNT LET FUMES EXIT AND CHOKES UP. BEYOND DIFFICULT TO TAKE OFF AND TO PUMP FUEL.

  8. Other or unspecified, Oct 30, 2020

    BROKE EXHAUST MANIFOLD WARPING CAUSING MANIFOLD BOLT TO BRAKE.

  9. Structure, Other or unspecified, Oct 30, 2020, fire

    PICS SHOULD TELL. CAN'T SEND MANY. BATTERY FUMES, MOLD

  10. Power train, Other or unspecified, Visibility/wiper, Sep 15, 2020

    UNCOMMON VEHICLE VIBRATIONS FELT WHILE IDLING. WHILE DRIVING, VEHICLE SHAKES AT ALL SPEEDS AND BECOMES MORE PRONOUNCED THE FASTER THE VELOCITY. AFTER HAVING ROUTINE MAINTENANCE PERFORMED AT CHAPMAN LAS VEGAS VEHICLE WAS RETURNED TO ME. WHEN I TOOK POSSESSION AND STARTED THE VEHICLE AT CHAPMAN LAS VEGAS IT MISFIRED (UNCONTROLLABLY SHAKING) AND THE CHECK ENGINE LIGHT TURNED ON. DEALER ENDED UP KEEPING VEHICLE ANOTHER DAY TO INSPECT MISFIRE/CHECK ENGINE LIGHT ISSUE. ACCORDING TO CHAPMAN LAS VEGAS THEY COULD NOT IDENTIFY THE REASON FOR THE MISFIRE/CHECK ENGINE LIGHT AND HAD ME PICK UP THE VEHICLE THE NEXT DAY. EVER SINCE THAT INCIDENT THE VEHICLE HAS BECOME UNSTABLE AND CONSTANTLY SHAKES. I WAS ADVISE BY CHAPMAN LAS VEGAS TO "CONTINUE DRIVING THE VEHICLE UNTIL ENGINE LIGHT COMES ON" AS THEY CAN'T FIGURE OUT THE PROBLEM FOR THE CONTINUED SHAKING. THIS HAS BEEN GOING ON FOR A FEW WEEKS NOW. I DO NOT FEEL SAFE CONTINUING TO DRIVE A DEFECTIVE VEHICLE. I'M NOW STARTING TO FEEL AND HEAR RATTLING SOUNDS WHILE MAKING TURNS. NOT SURE IF ITS AT ALL CONNECTED BUT AGAIN THE VEHICLE DOES NOT FEEL SAFE. SPOKE WITH SERVICE DEPARTMENT AGENT TODAY AND WILL BE DROPPING THE VEHICLE OFF AGAIN. ON TOP OF THE SHAKING NOW THE REAR VIEW CAMERA IS NOT WORKING PROPERLY. IVE TAKEN VIDEOS OF THE REARVIEW CAMERA ISSUES. UNFORTUNATELY I CAN'T VIDEO THE VIBRATING VEHICLE. ON 9/14/2020 AT APPROXIMATELY 9:30 AM AN EMPLOYEE OF CHAPMAN LAS VEGAS (MECHANIC MARK) DID A DRIVE ALONG WITH ME SO THAT HE COULD ASSES THE SHAKING OF THE VEHICLE. HE CONFIRMED THAT IN FACT IT WAS SHAKING. HE ADVISED THAT HE THOUGHT IT MIGHT BE AN ISSUE WITH THE TIRES. I IMMEDIATELY (1 HOUR LATER) WENT AND HAD THE TIRE TREAD CHECKED, TIRES ROTATED AND BALANCED. THE SHAKING STILL CONTINUES!

  11. Other or unspecified, Sep 2, 2020

    VEHICLE IS 18 MONTHS OLD AND THE A/C HAS GONE OUT. THIS VEHICLE IS EQUIPED WITH THE NEW FREON THAT IS VERRRRRRRY EXPENSIVE AND IS VERY DANGEROUS TO HANDLE. HAD 2 ESTIMATES DONE FOR 3500.00 EACH.

  12. Power train, Wheels, Other or unspecified, May 12, 2020

    I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

  13. Other or unspecified, Mar 20, 2020

    I HAVE THE ECODIESEL. THEY ARE PRONE TO CATCHING ON FIRE, EVEN WHEN PARKED. I EMAILED RAM AND ASKED IF IT WAS SAFE TO PARK MY TRUCK IN A GARAGE ATTACHED TO THE HOUSE. THEY WOULD NOT TELL ME THAT IT IS SAFE, TOLD ME TO USE MY OWN JUDGEMENT. THE FAILURE RATE FOR THESE ENGINES IS RIDICULOUSLY HIGH. ARE YOU DOING ANYTHING ABOUT THIS?

  14. Other or unspecified, Dec 24, 2019

    POOR FUEL MILEAGE POOR PERFORMANCE

  15. Suspension, Other or unspecified, Oct 21, 2019

    WELL DOCUMENTED, KNOWN SERVICING ISSUES WITH 'AIR RIDE SUSPENSION' SYSTEM INSTALLED IN 2017 RAM 1500 TRUCK. A SIMPLE ONLINE INVESTIGATIVE SEARCH REVEALS COUNTLESS SCORES OF SERVICE CASES AND HIGHLY CATASTROPHIC FAILURES OF MANY ASPECTS OF THIS EQUIPMENT SYSTEM WHICH HAVE BEEN KNOWN TO THE MANUFACTURER (RCA CORPORATION) FOR MANY MANY YEARS AND THESE FAILURES OF THIS SUSPENSION SYSTEM CONTINUE TO HAUNT CONSUMERS AND HAVE RESULTED IN SERIOUS SAFETY CONCERNS AMONGST OTHER INCONVENIENCES.

  16. Power train, Other or unspecified, Engine, Oct 3, 2019

    MY TRUCK HAS A MANUFACTURING DATE OF 11/17 AND ONLY HAS 37K MILES ON THE TRUCK. RANDOMLY MY TRUCK WENT INTO A "LIMP MODE" AND A CHECK ENGINE LIGHT FOR ELECTRONIC THROTTLE CONTROL SERVICE LIGHT CAME ON. I WAS DRIVING DOWN UNIVERSITY DRIVE IN HUNTSVILLE, AL AT ROUGHLY 45MPH ACCELERATING UP A SMALL INCLINE. THE 'LIMP MODE' IS EXTREMELY UNSAFE AND RESTRICTS THE ABILITY TO ACCELERATE OR DRIVE AT A NORMAL PACE. HAD THIS HAPPENED ON THE HIGHWAY OR PULLING OUT (WHAT WOULD NORMALLY BE SAFE) INTO TRAFFIC AND MY ABILITY TO ACCELERATE WAS EFFECTED IT COULD HAVE CAUSED SERIOUS SAFETY CONCERNS. I TAKE MY 13-WEEK OLD DAUGHTER TO AND FROM DAYCARE IN THIS TRUCK AND IT HAS BECOME UNSAFE. WHEN TAKEN TO THE DEALER, THEY ORIGINALLY NOTATED THAT IT WAS JUST A SOFTWARE UPDATE. I LATE GET A CALL THAT THE EGR COOLER HAD GONE OUT, BUT WOULD NOT BE COVERED UNDER WARRANTY. THE SERVICE ADVISOR TOLD ME THEY HAD 6 OTHER ECODIESEL VEHICLES IN FOR THE SAME ISSUE IN THE LAST WEEK. I CALLED THE DEALER I BOUGHT IT FROM AND THEY HAD ONE IN THE SHOP IN FOR THE SAME EXACT PROBLEM. I THEN STARTED DOING RESEARCH AND FOUND THAT THE EGR COOLER IS A HUGE ISSUE FOR THESE TRUCKS AND FCA REFUSES TO ADDRESS IT. I CALLED THE FCA AND THEY EVENTUALLY AGREED TO REPLACE THE TRUCK ON 'GOOD WILL' AFTER I PAID A DEDUCTIBLE. FCA NEEDS TO PUT A RECALL ON THESE VEHICLES AND FIX THE EGR ISSUES. NOW THERE ARE REPORTS THAT THE VALVES ARE STICKING AND CAUSING THE EGR TO CAUSE A FIRE. PURCHASING DEALER: UNIVERSITY CDJR IN ROME, GA SERVICING DEALER: LANDERS MCLARTY CDJR IN HUNTSVILLE, AL

  17. Steering, Electrical system, Other or unspecified, Sep 21, 2019, crash

    YEAH I STARTED WITH THE SCREENS IN MY DASH GOING DARK THEY COULD NOT FIGURE OUT WHAT THE ISSUE WAS SO NOW IT'S GOTTEN TO WHERE THE WHOLE DASHBOARD AND THE WHOLE EVERYTHING DIES OR SHUTS DOWN. THE ENGINE SHUTS OFF THE FRONT OF THE VEHICLE DROPS DOWN AS IF YOU'RE SLAMMED ON YOUR BREAKS YOU CAN FEEL THE PULL THE TRANSMISSION AS IF THAT'S WHAT'S SLOWING ME DOWN. THEN IT HITS RIGHT BACK WITHIN SECONDS IN THE WHOLE VEHICLE ALL THE LIGHTS COME ON EVERYTHING EVERYTHING I'M SO BRIGHT IT ALMOST BLIND YOU AND THEN ALL SUDDEN EVERYTHING CALM DOWN YOU'RE BACK TO NORMAL IN THE PICTURE I SENT IS WHAT THE SCREENS LOOK LIKE AFTERWARDS IT LOOKS LIKE WELL YOU'LL SEE.DOESN'T MATTER WHAT SPEED WHAT AREA ROAD CONDITIONS IT JUST HAPPENS RANDOM INTERVALS. WHAT IS THE SCARE ME THE MOST ARE AT 70 MILES AN HOUR YOU HAVE NO POWER NO NOTHING TO START LOCKING UP AND STARTS BACK UP IT HAS SOMETHING TO DO WITH THE SENSORS THEY DON'T KNOW EXACTLY WHAT IT IS BUT I CAN'T GET IT FIXED. IT'S ABOUT THE SCARIEST THING HAVING YOUR VEHICLE SHUT DOWN AT 60 TO 70 MILES AN HOUR QUITE OFTEN. I'VE TALK TO OTHER PEOPLE WITH THE SAME CONDITION. IT'S OVER THE THREE YEARS HAS GOTTEN PROGRESSIVELY WORSE AND THEY WILL NOT DO ANYTHING ABOUT IT. AND THEY DO KNOW THAT IT IS AN ISSUE BECAUSE THEY HAVE AN UPDATE FOR SOME OF THE ISSUES SO THEY ARE AWARE OF THIS ALLOWING PEOPLE TO DIE OUT THERE.

  18. Other or unspecified, May 27, 2019, fire

    DRIVING UNDER CRUISE CONTROL 65MPH (THE SPEED LIMIT) MY SPEED DROPPED, I ACCELERATED BUT TRUCK KEPT SLOWING,I SAW WHITE SMOKE COMING FROM THE HOOD AND BEHIND THE TRUCK, I SAW A WARNING ON DASH TO SERVICE ELECTRONIC THROTTLE SENSOR, THEN LIGHTS ON DASH FLASHED, I FOUND A SPOT ON SIDE OF THE ROAD AND PULLED OVER, THE ENGINE REVVED AND I HEARD VALVES CLATTER WORSE THAN I EVER HAVE,THEN THE MALFUNCTION INDICATOR LIGHT CAME ON, I STOPPED, PULLED THE HOOD AND SAW FLAMES AT THE FIREWALL AND TOP OF THE ENGINE COVER, THERE MAY HAVE BEEN FLAMES IN OTHER AREAS BUT I SHUT THE HOOD QUICKLY AND STARTED GETTING THINGS OUT OF THE TRUCK AWAY FROM THE FLAMES, CALLED 911 AND IT FULLY ENGULFED THE CAB IN MINUTES. THE FIRE TRUCK ARRIVED WITHIN A FEW MINUTES AND EXTINGUISHED THE FLAMES. TRUCK WAS A TOTAL LOSS EXCEPT THE BED.

  19. Other or unspecified, Engine, May 9, 2019

    SLUGGISH TURBO, THEN FLASHES THROTTLE CABLE, ENGINE LIGHT, LIGHTNING BOLT LIGHT CAME ON, THEM TOTAL LOSS OF SPEED AND POWER. THE SLUGGISH TURBO HAS BEEN AN ISSUE AND THIS ALL HAPPENED WHILE LEAVING OUT CHURCH PARKING LOT HEADING HOME. IT IS AT SETH WADLEYS IN PAULS VALLEY, OK AS I TYPE THIS AWAITING IF MY EXTENDED WARRANTY WILL PAY FOR THIS! WAS TOLD THIS WAS IS A ISSUE WITH THE ECO DIESELS AND A RECALL WAS JUST SENT OUT FOR MODELS UP TO '16. LEAVING MY '17 WITH THE SAME ISSUE OUT!

  20. Electrical system, Other or unspecified, Engine, Apr 30, 2019

    VEHICLE WILL START AND REV UP HIGH AND THEN IMMEDIATELY SHUTDOWN OR WILL BE DRIVING AND VEHICLE WILL SHUT DOWN AND LOCK EVERYTHING UP CAUSING VEHICLE TO SLIDE. THE VEHICLE WAS SENT BACK TO DEALERSHIP TO HAVE THE PROBLEM FIXED BUT IS STILL DOING THE SAME THING.

  21. Other or unspecified, Apr 17, 2019

    24 HOURS AFTER PURCHASE (200 MILES DRIVEN) A CHEMICAL ODOR AND IRRITANT FILLS THE CANE, MY 6 YEAR OLD STATED THE AIR HAS PEPPER IN IT. THE ISSUE WORSENED WHEN OPERATING THE HEAT/AC FUNCTION CAUSING EYES TO BURN, HEADACHE AND DISORIENTATION. MANY OWNERS ON PUBLIC FORUM HAVE NOTED SAME ISSUE AND COMMONLY MENTION THE CAUSE TO BE A REACTION OF FAULTY MANUFACTURED COOLANT HOSE BEING DISSOLVED BY THE COOLANT. CHRYSLER AND DEALERS HAVE BEEN NOTIFIED AS CONTINUOUS EXPOSURE OF TOXIC FUMES GREATLY INCREASES RISK OF CRASH. NO RESOLUTION HAS BEEN PROVIDED TO MY KNOWLEDGE.

  22. Other or unspecified, Feb 3, 2019

    DURING HEAVY RAIN THE BACK DRIVER SIDE WELL (UNDERNEATH REAR SEAT-STORAGE AREA) FILLS WITH WATER. I HAVE AN APPOINTMENT TOMORROW TO DIAGNOSIS THE ISSUE. I BELIEVE THIS IS A PROBLEM WITH THE REAR WINDOW DRAIN HOLES BEING PLUGGED BUT NOT CERTAIN. ONLY A YEAR OLD AND SURPRISED THIS OCCURRED. CHECKED YOUTUBE AND FOUND THIS ISSUE WITH OLDER MODELS OF RAM TRUCKS. ITS TAKEN A ACT OF CONGRESS TO GET DEALER TO SCHEDULE A FIX FOR THIS PROBLEM. WENT TO LOCAL DEALER AND THEY TRIED TO REDIRECT TO A WATER SPECIALIST LOCALLY. THEY WERE AVOIDING THE WARRANTY OR JUST PLAIN LAZY. COME ON DODGE YOU CAN DO BETTER. I HAVE NOTICED THIS FROM THE TRUCK BEING PARKED IN FRONT OF MY HOME. I NOW PLACE TOWELS TO CAPTURE WATER ON RAINY DAYS.

  23. Other or unspecified, Nov 21, 2018

    GOT LETTER FROM FCA ( FIAT CHRYSLER AUTOMOBILES) REGARDING RECALL. BUT NHSTA WEBSITE NOT SHOWING ANY RECALL. I AM BEEN CHECKING SINCE LAST 2 MONTHS. RECALL REGARDING ORC. THE OCCUPANT RESTRAINT CONTROL.

  24. Electrical system, Other or unspecified, Nov 12, 2018, crash

    DODGE RAM ELECTRONIC GEAR SHIFTER. THE VEHICLE WAS PARKED AND THE ENGINE WAS LEFT RUNNING ON A CITY STREET. OUR DRIVER GOT OFF THE VEHICLE TO CLOSE THE GARAGE DOOR. ON RETURN TO THE VEHICLE THE VEHICLE WAS ROLLING BACK. THE DOOR WAS LEFT OPEN WHEN GETTING OFF VEHICLE TO CLOSE THE GARAGE. THE DOOR HIT THE FIRST CAR ON ITS WAY ROLLING BACK AND BENT THE DOOR ALL THE WAY TO THE OTHER SIDE. THE VEHICLE THEN ROLLED BACK AND HIT THE LAST VEHICLE. THIS JUST HAPPENED 11/12/18 THE OWNER OF THE VEHICLE DIDN'T WANT TO INVOLVE THE POLICE SINCE THE NEIGHBOR KNEW WHERE DRIVER LIVED

  25. Other or unspecified, Nov 11, 2018

    TAILGATE CLOSED. PULLED OUT OF DRIVEWAY AND TAILGATE DROPPED WHILE VEHICLE WAS IN MOTION CAUSING DAMAGE