2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Steering, Aug 19, 2022
Power Steering went out,looked for recall 2017 Ram 1500 Bighorn.Light came on and once it cooled down worked fine again.Five months down the road done it again and NO POWER STEERING AT ALL,no warranty nothing pay out of pocket.Called dealer to order part been almost 4 months and still no part,fixing to call Dodge themselfs and find out what the deal is.Making payments on a truck with 66,000 miles on it and no part to fix it it’s asham.Dodge needs to get it together,instead of making new fast cars to sell,need to keep the customers safe first.
Fuel/propulsion system, Aug 19, 2022
After filling up the gas tank one morning, I was driving along the highway when suddenly there was a ding on the dashboard message saying there was a fuel sensor fail the fuel gauge indicated that I had absolutely no fuel and the miles remaining said zero it did this several times resetting itself and doing it again and it's still doing it 3 months later
Power train, Visibility, Aug 18, 2022
The contact owns a 2017 Ram 1500. The contact stated while reversing she felt the vehicle jerk with a loud sound coming from the vehicle causing the vehicle to come to a complete stop. The dealer was contacted, and an appointment was set to diagnose the vehicle. On another occasion, the vehicle was getting detailed and it was noticed that the rear window was leaking and had white mold. The vehicle was taking to the dealer who stated that no failure was found. The manufacturer was not contacted. The failure mileage was 5,000.
Steering, Aug 14, 2022
POWER STEERING FAILS COMPLEATLY
Power train, Engine, Aug 14, 2022
I was driving on interstate and my vehicle was running fine. Without any warning, my check engine light came on and "Service ETC" flashed. Vehicle went into limp mode and would not go over 10 miles an hour. Had it towed to dealer, a gasket on the EGR was bad, had been leaking oil into my turbo for "quite some time" according to the dodge dealership. My turbo was blown and manifold melted. This is a diesel and I only had 108,000 miles on it. Always have done the maintenance. The cost of the repair was $11,971.62. There is no reason why this vehicle should have been fine one second and have a catastrophic failure the next. I am aware of the class action lawsuit for models up to 2016 and my truck is a 2017. I believe that this is the same problem. It was 10:00 pm when this happened on the highway. I am very fortunate that I was able to get off of the highway and not be involved in a serious accident at night.
Engine, Aug 9, 2022
My Engine light turned on and vehicle kept overheating. Coolant levels we’re getting very high. Coolant was not cycling through the engine properly & needs new head gasket. The dealership I took it too said they have 5 other trucks with the same issue
Fuel system, Diesel, Aug 3, 2022
The contact owns a 2017 RAM 1500. The contact stated while driving 45 MPH, the vehicle began to decelerate speed. The contact stated that the service electronic throttle control warning light was illuminated. The contact was able to park at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The VIN was associated with 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The manufacturer had not been informed of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
Engine, Jul 27, 2022
See first uploaded file. File #2 has additional information regarding problem that can become a safety issue.
Power train, Engine, Jul 25, 2022
On Saturday, July 16th, I was passing a vehicle at approximately 65mph on a two lane road with no shoulder when my engine stalled. Fortunately I was on a straight stretch of the road and was able to coast to a safe location to attempt to restart my engine. After I stopped, I attempted numerous times to restart my engine without success. This stall caused me to be on the side of the road with no shoulder partially sticking out into the roadway. I eventually had to be towed to my mechanic. Once at my mechanic, he found two recalls that had similar symptoms concerning Dodge RAM Ecodiesels- recall W58 and W68 along with TSB 14-007-21. I contacted RAM and was informed that my VIN number was not included in this recall and that they would not fix my vehicle under this recall without me paying in full and their mechanic verifying what was wrong. They were also backlogged and could not even diagnose the issue for 5-8 business days. I elected to have my mechanic perform the work. Once my mechanic opened the transmission assembly, he found that the tone wheel in fact had lost a piece of the magnetic material just like the photo in the service bulletin. He had to repair all the components of the tone wheel and crank sensor assembly just as the service bulleton said to get the vehicle to run again. I have contacted RAM and they stated there is nothing they can do since there is not an open recall on my VIN number even though my truck matches the model and engine type along with affected years from the recall. My VIN should be included in this recall because this incident matches perfectly what the recall states. I have all the paperwork and the actual tone wheel if that is necessary. I am simply trying to get RAM to pay for what they should be obligated to fix on a known problem. They stated that NHTSA is the organization that recalls vehicles and maybe my VIN would be included at some point- of course I know they just don't want to pay for the repair using this as an excuse.
Steering, Jul 21, 2022
The contact owns a 2017 Ram 1500. The contact stated that while her granddaughter was driving at slower speeds, the steering wheel seized with the wheels turned to the left. The vehicle was towed to the local dealer where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 63,000.
Steering, Jul 16, 2022
POWER STEERING GOES OUT WITH NO WARNING LAMPS OR MESSAGES
Engine, Jul 11, 2022
On start up makes a ticking noise. Upon further investigation noticed broken studs on exhaust manifold bolts. This causes an exhaust leak which may lead to possible fire.
Air bags, Jul 9, 2022, crash
Was in an accident on 7/8/2022. A vehicle pulled out in front of us and the speed we was traveling at was 45 mph at the time of the impact and airbag’s did not deploy.
Steering, Jul 7, 2022, crash
We driving down the highway in state of Idaho. When all of a sudden steering wheel when out of control. My mom could not control it. The steering wheel was go super fast side to side . When ended up going on the side of the highway.
Electrical system, Jun 29, 2022
On 26 June 2022 while driving home the truck doors stated locking and the lights flashed every time I came to a stop. On 28 June 2022 the truck self started while inside the garage. The key fob was inside the home on a shelf with no one around and nobody was touching the truck. This is very unsafe since we have an attached garage and we sleep about 12 feet away from the tail pipe. On 29 June 2022 I took it to Dishman Dodge in Spokane WA where I was told that this has never happened. I am the original owner and this truck has had many previous electrical issues (Back up camera, cruise control, fail to start due to security chip pickup, wiper control, power window). It now has 62,000 miles.
Fuel/propulsion system, Jun 27, 2022
On June 23rd, 2022, just arrived at a campground with a travel trailer. Noticed something hanging from under the truck. The 32-gallon fuel tank was just filled less than a mile prior to arrival. Upon further observation, the fuel tank hanging with only the rear fuel tank strap intact. The front fuel tank strap was still attached to the mounting bolt, however, the frame end was pulled through. The strap appears to be completely intact. The frame area that holds the strap was severely corroded and rusted out. There is very little rust anywhere on this truck. The front strap was then bent into the vehicles driveshaft by the hanging fuel tank, a cut a groove into the aluminum driveshaft. The damage may have compromised the integrity of the driveshaft as well. My vehicle is well maintained and cared for. I am a mechanic, however, I have it scheduled to be inspected at the Ram dealership. I will upload pictures as soon as possible. Prior research shows Ram truck model years 2009-2012 had the same issues. I reside in Wisconsin. If I did not notice this, the fuel tank would have fallen out, beyond any doubt, on our return trip and 30 plus gallons of fuel with it. It would have been hit first by our rear axle, and the then travel trailer.
Steering, Jun 15, 2022
The electric power steering failed. I was not able to safely turn my vehicle. It is a safety issue because I could have easily injure or killed myself or anyone that I crashed into. The issue is known to happen in this vehicle. There was a warning light that came on saying to service the power steering. The manufacture is not making the part to fix this issue.
Steering, Electrical system, Jun 15, 2022
The Electric Power Steering (EPS) system went out while turning. Making the turn hazardous as the wheels were impossible to rotate. This has happened multiple times and without warning. Happens both turning left and turning right and will occur when tires are straight as well. My safety and the safety of others were put as risk and continue to be at risk with this vehicle and others like it on the roads. The problem has been stored in the trucks CPM and pulled by the dealer to verify the accident occurred. I was informed nothing can be done since no recalls pull up with my particular VIN number. It has not yet been inspected by police or insurance. The "EPS!" message occurred as the steering was out.
Structure, Jun 14, 2022
My Tailgate Came Open Unexpectedly, while my trailer was hooked up. I was in a development going around a turn very shortly after pulling off from my starting point. The tailgate crushed on the jack, causing significant tailgate damage. I have been In contacts with Turnersville Dodge, and they directed me to Maple Shade NJ Alfa Romeo/ Fiat. I have been on the phone with Them numerous times, as well as sent emails. This has been going on for over a year now. There is an open recall on the tailgate latch for my particular truck. This is the reason that my tailgate came open unexpectedly and caused significant damage. I have mentioned this recall, and I get alerts weekly about the open recall on the tailgate. Nothing is being done. I run a business , and have already had the inconvenience and unsafe operations, ongoing for over a year now. I am extremely busy, and it is extremely frustrating calling and emailing, with no fix in site. It’s insanity.
Power train, Jun 8, 2022, crash
The contact owns a 2017 Ram 1500. The contact stated that after her son reversed into the driveway and exited the vehicle, the vehicle started to roll away. Her son then jumped in the vehicle and accidentally depressed the accelerator pedal in his efforts to depress the brake pedal causing him to crash into a tree. The front of the vehicle was severely damaged and the air bags did not deploy. There were no injuries sustained by her son. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The contact referenced a manufacturer's Recall under U05 associated with the failure. The failure mileage was 71,094.
Engine, May 26, 2022
The contact owns a 2017 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was not able to restart. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The vehicle previously had the throttle position sensor, fuel system, water pump, and engine replaced at the dealer. The failure mileage was approximately 168,000.
Engine, May 13, 2022
Exhaust manifolds warp leading to broken mounting bolts/ studs resulting in exhaust leak/ ticking
Suspension, May 11, 2022
The air suspension system has failed completely. Without warning the driverside suspension deflated at 65mph. This causes the steering to pull to the left very quickly and could easily cause loss of control of the truck. The problem occurred with out warning. The dealers response is to not drive the truck and wait 3 weeks for a diagnostic test and then a month or longer to get parts.
Power train, May 8, 2022
My rear axle is at a ram dealership have the complete rear axle replaced. It has 90,000 mi and a few thousand miles ago it started to emit a whining noise that just continued to get louder the more I drove it. I took it in one week ago and after a tech checked it out I was told that the entire rear axle had to be replaced at a cost to me of over $5600. I opted to have a used axle installed for half the cost. This problem if left could have led to the rear axle locking up and loss of control. In searching the internet I have found that face has had some recalls on different year trucks for loose pinion nuts and low fluid from the factory and lack of proper heat treating of axle and gears leading to failure. Consumer stated old axle will be available for inspection.
Steering, May 2, 2022
The contact owns a 2017 Ram 1500. The contact stated while attempting to drive the vehicle, the vehicle lost power steering functionality. The contact stated that the power steering warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the electronic power steering (EPS) module needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.