2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Air bags, Nov 4, 2021
Saturday, October 23rd at around 11:00 am the airbag system check light came on. Brought it to my local mechanic who reviewed the code for the warning and it stated Code B0028-13 Ride Side Seat Deployment Squib 1 Circuit Open. Asked him if it could have been hit with one of my kids feet and he stated absolutely no based on where the connections where located under the seat.
Electrical system, Oct 31, 2021
The vehicle’s electronic ignition control does not seem to detect the presence of the key flob in order to activate, thus leaving the vehicle inoperable. This is an intermittent problem. I contacted my local dealership (Herb Chambers Ram, Millbury, MA.) and a service inspection was conducted. Though the dealership could not replicate this fault during my visit, they did confirm that an internal Ram service advisory exists pertaining to this ignition problem. The recommended correction is to replace the ignition module. The dealership put the part on order. It has now been four weeks since my visit. The dealership reports that the part is on back order and without an expected delivery date. I am also told that the module is a Ram/Mopar specific unit. As such, only an OEM can be used. In the meantime, I am unable to drive the vehicle. Though it may start, I cannot rely upon it restarting. Since an internal Ram service advisory exists on this issue, it is obviously a documented problem. The safety issue at hand is that a faulty ignition module leaves the driver/passengers at risk of being stranded should the unit fail.
Air bags, Oct 29, 2021, crash
The contact owns a 2017 Ram 1500. The contact stated that while driving approximately 65 mph a second vehicle crashed into the rear and pushed the vehicle into a guardrail. During the crash, the front end of the vehicle was severely damaged but no air bags were deployed. The driver sustained injuries to the left knee and wrist and back and neck. The vehicle was destroyed and towed away. A police report was taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 70,000.
Electrical system, Fuel/propulsion system, Oct 27, 2021
When the truck gets to a half of a tank the fuel light will come on and the gauge drops down past empty as well as a check engine light will come on. This is getting more frequent and if this happens at a lower fuel amount there is a possibility of the unit running out of fuel and being in traffic or interstate highway. This could prove to be deadly.
Other or unspecified, Oct 25, 2021
Driver side window rattles during the cold weather months. Dealer reviewed the issue multiple times and can not resolve.
Air bags, Oct 25, 2021
2017 Dodge Ram 1500 with less than 30,000 miles is showing an air bag system warning. Have checked all the components under the seat as well as the fuses. Nothing seems to be faulty or out of place.
Electrical system, Engine, Fuel/propulsion system, Sep 30, 2021
WHILE DRIVING ON FWY ENGINE JUST TURN OFF AT 65MPH AND STARTED AGAIN?
Steering, Sep 29, 2021
Parked the truck and woke up the next morning to the power steering being out.
Power train, Sep 27, 2021
Purchased Truck 2017. Truck is less than 5 years old and engine is now at 66,000 miles. Truck purchased from David Dodge, Glenn Mills Pa. Truck oil changes and 57 point inspection completed with no identifying issues reported. Truck has been serviced by Dodge Dealership with 57 point inspection up to and including 2021. Last service done 7/21 at Mount Airy NC Dodge Dealer. Ticking noise from engine became more prominent. Searched online to find Dodge 5.7 Hemi's manifold bolts break off. It is a issue for Dodge 5.7 Hemi's. The problem has been a reoccuring issues for Hemi's identified from manufacturing 2009 forward. Dodge Dealership stated warreny ends at 60,000 miles / or 5 years. Dodge Dealers never identified the manifold bolts breakage issue. The tapping noise from the engine during maintenance by the Dodge Dealer service department never identified the possible manifold breakage issue. Awaiting reply
Steering, Sep 23, 2021
the electric power steering assist has been slowly getting worst causing hard tuning and am worried the steering will fail with family in vehicel and crash.
Visibility/wiper, Sep 22, 2021
What component or system failed or malfunctioned, and is it available for inspection upon request? - Windshield Wiper intermittent failure. May or may not be reproduced. How was your safety or the safety of others put at risk? - Failed during a rain storm making it impossible to see on the highway. Needed to pull over putting passengers at risk of rear end accident. Has the problem been reproduced or confirmed by a dealer or independent service center? - The problem is intermittent and has not been able to be reproduced at a dealer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warnings were given. The problem first appeared year one of having the vehicle. Went away until year three, went away until year 5.
Structure, Sep 21, 2021
Tail gate just opens at anytime going up the road. I’ve owned vehicle two weeks and it’s happened three times.
Steering, Sep 16, 2021
I have had 2 incidences with my 2017 Ram. The 1st time it happened, I was driving with my wife and handicapped 33 year old son in the vehicle, and had made a left hand turn on to a fairly busy street near my home. In the midst of my turn, the "Service Power Steering" warning message came on the instrument cluster AND at that point the power steering locked up and basically I had to drive without it! It is extremely dangerous trying to maneuver, but I was able to make WIDE turns and get a few blocks to my home. When arriving home, I immediately called the dealer we bought the truck from and arranged for it to be towed and serviced. I had gone outside to start the truck several times to see if the warning and steering had rectified itself. By the time the tow truck driver arrived (2 hours later) he had me start the truck and it was completely fine! Within the next few days I began to notice an icon on the instrument cluster every time I started the truck of a red steering wheel with an exclamation mark. Even though the truck was driving fine at that point I decided to call the dealer and bring it in for service. They had it for several days and no "code" could be retrieved and it did not happen while they drove it. Fast forward a month or so(9-5-2021), and I was parked in a friends driveway. When I started the truck it happened again. Knowing I had a ways to travel, I started to turn the engine on and off several times. It went away and was fine and has been once again ever since, but the steering wheel icon upon starting the engine is still there. This defect is very concerning to me because of having to transport a handicapped adult! It is terribly dangerous because of the electronic steering going out. It is very, very hard to maneuver my truck.
Air bags, Sep 15, 2021, crash
I was in a front end collision. The other vehicle failed to yield right of way and it was a direct hit to the front of my truck. The other vehicle was a 2007 Toyota vin # jtezu14r270089246. My truck was spun almost 360 degrees. I had on my seat belt but the airbag did not deploy. The accident resulted in my having a fractured sternum. The vehicle has not bee inspected but is a total loss.
Steering, Aug 26, 2021
The Electronic Power Steering (EPS) system threw a code for a short circuit and the EPS system failed. I lost my power steering while on the road and was unable to safely operate my RAM. The power steering light indicator was on. This problem was serviced at Apple Chrysler Dodge in Hanover PA on July 21 2021, invoice attached, costing me $2653.43. This is the SAME ISSUE that was addressed for both the 2015 and 2016 RAM 1500s in a recall for “loss of power steering assist”, issued March 23, 2016 (NHTSA No 16V167000).
Steering, Aug 26, 2021
The contact owns a 2017 Dodge Ram 1500. The contact stated that while moving out of a parking space, the steering fault warning light illuminated, and the vehicle lost power steering functionality. The contact had the vehicle towed to the dealer who stated that the vehicle was not included in an unknown recall. The contact was informed that the rack and pinion steering column needed to be replaced. The contact had a certified mechanic repair the vehicle. The contact stated that water leaked into the circuit and caused the failure to reoccur. The contact took the vehicle to a car wash several months later and water leaked into the circuit causing the failure to recur. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The approximate failure mileage was 119,000.
Engine, Aug 19, 2021
3 bolts holding DPF and SCR together are known to fail and cause issues to the DEF wiring harness. All three bolts have failed on my truck which could cause the exhaust to fall apart while driving. The problem has not been reproduced or confirmed by a dealer or independent center. The vehicle has not been inspected by anyone. The "check engine light" displayed and shortly there after a message popped up that vehicle would not restart in 200 miles. Still waiting to hear back from 1 of 4 dealerships about this issue and have since opened a case with FCA/RAM and have not heard from them either. Truck has not been drivable for 4 days now.
Fuel/propulsion system, Aug 19, 2021
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
Steering, Aug 10, 2021
The contact owns a 2017 Ram 1500. The contact stated while driving 40 mph, the steering wheel became difficult to turn. The contact pulled over and towed the vehicle to his residence. The contact stated that the power steering warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 65,000.
Power train, Service brakes, Aug 10, 2021, crash
The contact owns a 2017 RAM 1500. The contact stated that while reversing and depressing the accelerator pedal, the vehicle went into overdrive and crashed into a building. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was not reported. The contact did not call the local dealer and made them aware of this failure. On June 21, 2021, the contact stated that when approaching an intersection and depressing the brake pedal, the vehicle went into overdrive again. The contact stated no warning light was illuminated. The contact stated he depressed the brake pedal to the floor to stop the vehicle. The contact took the vehicle to a local dealer, where it was diagnosed with needing the brake and accelerator assembly to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 26,000.
Engine and engine cooling, Aug 5, 2021
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V757000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not available. The contact was added to the waiting list. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical system, Vehicle speed control, Fuel/propulsion system, Aug 4, 2021
In two occasions, the vehicle speed locked on and the vehicle began accelerating out of control. The dash message lit up stating electronic throttle control service. A quick internet search shows it is a common problem. I know many ram owners who have the exhaust manifolds break repeatedly. Both are severe problems.
Power train, Aug 2, 2021
The contact's husband owns a 2017 Ram 1500. The contact stated that while her husband was driving 25 mph, the vehicle stalled. The contact stated he attempted to restart the vehicle and the check engine warning light illuminated. After multiple attempts, the vehicle failed to restart and was towed to the contact's residence. Upon investigation, the contact discovered NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling) which he linked to the failure however, the VIN was not included. The contact was unsuccessful in reaching the dealer. The manufacturer was not notified of the failure. The vehicle was not repaired or diagnosed. The failure mileage was approximately 75,000.
Fuel/propulsion system, Aug 2, 2021
The fuel sending unit failed on several occasions. The vehicle display would indicate low fuel and the gauge would go to full empty. On the third time it displayed I also got a check ending light. Not knowing if the tank was really empty, I filled and it took 11 gallons for a 26 gallon tank. Dealer indicated code P0463 fuel level sensor circuit high. With only 25k miles it does not seem reasonable to have this failure. Online there are lots of complaints of this happening with less than 50k miles. Why hasn't this become a recall? it is not safe to have sensor fail while driving due to distraction. Not to mention an unnecessary expense for the owner. Ram should have corrected this issue long before the 2017 model year.
Steering, Jul 29, 2021
The contact's husband owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the vehicle lost power steering assist and excessive force was needed to steer the vehicle. The contact's husband had taken the vehicle to the dealer however, the mechanic was unable to service the vehicle. The contact then made an appointment with the dealer for the vehicle to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000