2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Engine, Sep 9, 2020
I OWN SUBJECT 2017 RAM ED TRUCK. OCT 25, 2019, FCA ISSUED A NEW SAFETY RECALL ADVANCE COMMUNICATION RE THE ECO DIESEL VB1 RECALL MATTER. DECEMBER 2019, I RECEIVED MY FIRST COMMUNICATION FROM FCA ON VB1. MAY 2020 I RECEIVED A SECOND LETTER ON VB1, IMPLORING ME TO TAKE MY TRUCK A DEALER AND OBTAIN THE REPAIR.I HAVE BEEN IN CONTACT WITH SEVERAL DEALERS TO OBTAIN THE REPAIRS,AND THEY ADVISED ME THAT THEY DO NOT HAVE PARTS AVAILABLE TO DO THE REPAIR. MOST RECENT DEALER CONTACT WAS LATE JULY, 2020. I HAVE NOT RECEIVED ANY NOTICE FROM FCA, AS PROMISED THAT THE REMEDY IS AVAILABLE. FCA HAS PUT ME IN A POSITION OF RISKING AN ENGINE FIRE EVERY TIME I USE THE TRUCK, I CAN NOT SELL THE TRUCK TO A DEALER DUE TO THE OUTSTANDING RECALL, AND AM AT RISK OF CAL DMV DECLINING THE LICENSE PLATE RENEWAL IN DECEMBER THIS YEAR. THIS UNREASONABLY SLOW RESPONSE BY FCA TO THIS SERIOUS ISSUE IS IMMORAL AND UNCONSIONABLE. PLEASE DEMAND IMMEDIATE ACTION OF FCA TO PROVIDE ALL THE PARTS TO THEIR DEALER NETWORK TO FIX THIS PROBLEM. I AM USING THIS TRUCK NLY WHEN ABSOLUTELY NECESSARY, AND AM BLOCKED FROM SELLING THE TRUCK.
Air bags, Sep 8, 2020, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE DUE TO THE OTHER VEHICLE JUMPING IN FRONT OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT MENTIONED THAT THERE WAS A PASSENGER IN THE VEHICLE THAT WAS PREGNANT. THE CONTACT SUSTAINED HEAD INJURIES THAT NEEDED MEDICAL ATTENTION AND WAS UNAWARE OF THE OTHER DRIVER INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER NOR THE MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *LN*JB
Steering, Suspension, Service brakes, Sep 2, 2020
WHILE DRIVING VEHICLE WHEN COMING TO A STOP AT SPEEDS OF 15-65 MPH. THE STEERING WHEEL SHAKES AND IT SEEMS AS IF THE TRUCK DOESN'T WANT TO STOP. I WAS TOLD THIS IS DUE TO THE ROTORS WARPING. IF THIS HAPPENS TO A DODGE / RAM PICKUPS THEY SHOULD PROBABLY UPGRADE THE DISCS AND PADS FOR BETTER STOPPING AND STABILIZING.
Other or unspecified, Sep 2, 2020
VEHICLE IS 18 MONTHS OLD AND THE A/C HAS GONE OUT. THIS VEHICLE IS EQUIPED WITH THE NEW FREON THAT IS VERRRRRRRY EXPENSIVE AND IS VERY DANGEROUS TO HANDLE. HAD 2 ESTIMATES DONE FOR 3500.00 EACH.
Engine, Aug 25, 2020
I HAVE RECEIVED 2 SAFETY RECALL LETTERS CONCERNING THE DIESEL EGR COOLER ON MY 2017 RAM 1500. I HAVE CALLED MULTIPLE DEALERS AND THEY ALL HAVE THE SAME ANSWER. WE CAN'T SCHEDULE ANY REPAIR BECAUSE WE ARE NOT ABLE TO ORDER THE PART. IN A CONVERSATION WITH FCA RECALL ASSISTANCE THEY ACKNOWLEDGE THAT THE DEALERS ARE RESTRICTED ON THE NUMBER OF PARTS THEY CAN ORDER. THIS IS NOT A NEW RECALL AND FCAS LACK OF RESPONDING OVER THE COURSE OF 6 MONTHS IS JUST PLAIN WRONG. WHY ISSUE A RECALL IF THEY CAN'T AND WON'T PROVIDE THE PARTS? NO HELP GIVEN BY THE FCA ASSISTANCE STAFF. "WE CAN'T DO ANYTHING"
Steering, Aug 19, 2020
INTERMITTENT LOSS OF POWER STEERING. TWO OCURRANCES 3 MONTHS APART. LOW SPEED RIGHT TURN AT 20MPH, DASH ERROR LIGHT (LOSS OF COMM WITH POWER STEERRING) AND NO POWER STEERING. STOP, SHUT ENGINE DOWN AND RESTART RESTORES POWER STEERING. SECOND OCCURANCE (14 AUG 2020), SAME ERROR WHILE PERFORMING LEFT TURN AT ABOUT 25 MPH. SHUT ENGINE, AND RESTART RESTORES POWER STEERING. IN BOTH INSTANCES, MANUAL NON ASSISTED STEERING STILL FUNCTIONAL. ALL DRIVING WHILE IN CITY, STARTING FROM INTERSECTION.
Power train, Aug 13, 2020
2017 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR VEHICLE REPAIR. *LD *JS
Electrical system, Aug 4, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND DRIVING OVER A BUMP IN THE ROADWAY, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED AND THE WINDSHIELD WASHER ACTIVATED INDEPENDENTLY. THE VEHICLE WAS PULLED OVER AND RESTARTED AND RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED 3 TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Vehicle speed control, Jul 27, 2020
CRUISE CONTROL WON'T TURN ON AND BUTTONS RELATED TO CRUISE CONTROL ARE UNRESPONSIVE. LAST TIME IT DID WORK ABOUT A MONTH AGO THE CRUISE CONTROL WOULDN'T TURN OFF WITH THE STEERING WHEEL BUTTON, HAD TO HIT THE BRAKES. VEHICLE HAD ALL RECALLS DONE, THERE WAS ONE RELATED TO THE CRUISE CONTROL. FIXED ONE THING NOW ALL THESE OTHER THINGS ARE HAPPENING. THAT'S MY ONLY COMPLAINT, THERE DEFINITELY NEEDS TO BE ANOTHER RECALL FOR THIS.
Electrical system, Jul 23, 2020
DSD
Engine and engine cooling, Jul 22, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE WILDER CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 53 JETTA WAY, PORT ANGELES, WA 98362, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Vehicle speed control, Jul 22, 2020
CRUISE CONTROL SYSTEM DISENGAGING DURING FREEWAY OPERATION. WHEN ATTEMPTING TO RE-ENABLE CRUISE CONTROL SYSTEM, VEHICLE SHOWS CRUISE CONTROL SYSTEM STILL ACTIVE. CRUISE CONTROL SYSTEM MUST BE DEACTIVATED TO RE-ENABLE CRUISE CONTROL. THE SLOWING FORCE WAS SO NOTICEABLE, IT ALMOST FELT LIKE THE TRUCK WAS APPLYING BRAKES, OR TRANS BRAKE. THIS ISSUE HAS OCCURRED 3-4 TIMES WITHING THE PAST WEEK.
Engine and engine cooling, Jul 20, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jul 19, 2020
ELECTRIC POWER STEERING FAILURE. OVER A PERIOD OF 2-3 WEEKS POWER STEERING HAS BECOME MORE AND MORE INOPERABLE AND REQUIRES VERY MUCH EFFORT TO STEER. DEALER SUGGESTION IS TO COMPLETELY REPLACE RACK & PINION MODULE AT HIGH COST - EST $2200. REPAIR MUST BE DONE TO MAKE THIS VEHICLE SAFE TO DRIVE. THIS PROBLEM SEEMS IDENTICAL TO THE DESCRIPTION OF THE RECENT (16 DEC 2019) VB8 CHRYSLER RECALL FOR 2019 RAM 1500 TRUCKS.
Engine, Jul 15, 2020
JUNE 1ST, WAS DRIVING ON THE HIGHWAY AT APPROX. 65MPH, THE TRUCK STARTED TO MAKE A LOUD NOISE, REVED REAL HIGH, THEN LOST ALL POWER AND LOW OIL PRESSURE MESSAGE CAME ON. AT THE TIME OF THE INCIDENT THE TRUCK HAD AROUND 57,000 MILES ON IT. TRUCK WAS DEAD ON THE SIDE OF THE HIGHWAY. IT WAS TOWED TO GRIEGER'S RAM (VALPARAISO,IN) WHERE IS START FOR OVER A MONTH WITHOUT BEING LOOKED AT AND NO RENTAL WAS OFFERED. THE VEHICLE WAS THEN TOWED TO DAVID TAYLOR'S RAM (MICHIGAN CITY,IN) WHERE IT WAS LOOKED AT WITHIN A FEW DAYS. THEY DEEMED THAT IT NEEDED A NEW ENGINE DUE TO INTERNAL ENGINE FAILURE. THE NEW ENGINE HAS BEEN ORDERED BUT WILL NOT BE HERE UNTIL AT LEAST SEPTEMBER.
Steering, Jul 10, 2020
FAILURE OF ELECTRIC POWER ASSIST STEERING AT HIGHWAY SPEEDS IN HEAVY TRAFFIC. UNABLE TO PROPERLY CONTROL VEHICLE.
Engine and engine cooling, Jul 9, 2020, fire
TL* THE CONTACT OWNS 2017 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:19V757000 (ENGINE AND ENGINE COOLING). HOWEVER, THE PARTS TO DO THE REPAIR WERE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LYNCH CHEVROLET OF MUKWONAGO (280 E WOLF RUN, MUKWONAGO, WI 53149) WAS CONTACTED AND STATED THE PARTS WERE ON BACKORDER FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT SEVERAL MONTHS AFTER HE RECEIVED THE RECALL NOTIFICATION, THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF. AN UPON OPENING THE HOOD THE CONTACT NOTICED FLAMES AROUND THE ENGINE CORDS AND WIRE. THE CONTACT STATED HE WAS ABLE TO EXTINGUISH THE FIRE HIMSELF WITH WATER. THE VEHICLE WAS TOWED TO LYNCH CHEVROLET OF MUKWONAGO FOR DIAGNOSTIC TESTING AND REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. PART DISTRIBUTION DISCONNECT.
Steering, Electrical system, Structure, Jul 8, 2020, crash
WHEN BACKING INTO GARAGE ON 5/24/20 RAM 1500 QUAD CAB STEERING LOCKED IN ONE POSITION AND VEHICLE ACCELERATOR WENT TO THE FLOOR. VEHICLE ACCELERATED QUICKLY BACKWARDS INTO MY GARAGE WALL AND DAMAGED THE GARAGE WALL, GARAGE DOOR, AND VEHICLE. I WAS ABLE TO STOP THE VEHICLE PRIOR TO IT HITTING THE BACK OF THE GARAGE AND GOING INTO MY HOUSE. THE VEHICLE STEERING WAS STILL LOCKED AND THE VEHICLE WOULD NOT GO BACK INTO GEAR. HAD THE VEHICLE TOWED TO THE DEALERSHIP.
Engine, Jun 27, 2020, fire
VEHICLE ENGINE CAUGHT FIRE AND LOST POWER BEFORE. *TR
Visibility, Jun 17, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE STATED THAT THERE WAS A WHITE LINE RUNNING DOWN THE WINDSHIELD MAKING IT DIFFICULT TO VIEW THE ROAD WHILE DRIVING. THE CONTACT STATED THAT THE WHILE LINE LOOKED LIKE A WATER STREAM RUNNING DOWN THE WINDSHIELD. THE SUN STATED THAT THE SUN REFLECT ON THE WINDSHIELD WHICH IMPAIRED HIS VIEW WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS NOT AVAILABLE.
Engine and engine cooling, Power train, Equipment, Jun 4, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. MY CHRYSLER DODGE JEEP RAM FIAT (4650 E PICKARD RD, MT PLEASANT, MI 48858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Structure, May 14, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE INDEPENDENTLY MOVED TO THE LEFT, WHICH CAUSED THE LOAD IN THE REAR TO SHIFT. THE VEHICLE WAS TAKEN TO SCOTT ROBINSON CHRYSLER DODGE JEEP RAM LOCATED AT 20900 HAWTHORNE BLVD, TORRANCE, CA 90503, WHERE THE CONTACT WAS REFERRED TO A BODY SHOP FOR ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP FOR REPAIRS WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.*DT*JB
Power train, Wheels, Other or unspecified, May 12, 2020
I HAVE A 2017 DODGE RAM 1500 LONG STAR WITH 61000 MILES WHEN I COME TO A COMPLETE STOP THE TRUCK JUMPS A LITTLE BEFORE OR AFTER IT VARIES LIKE IF SOMETHING IS LOOSE IN THE BED OF THE TRUCK I'VE DONE MY RESEARCH AND A LOT OF DEALERSHIPS HAVE REPLACE TRANSMISSIONS AND THE CUSTOMERS ARE STILL HAVING THE SAME PROBLEM I BELIEVE IT IS THE DRIVE SHAFT PLEASE LOOK INTO THIS THANK YOU VERY MUCH [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Vehicle speed control, May 11, 2020, crash
COASTED OUT OF A CAR WASH; ENGINE ON, TRANSMISSION IN NEUTRAL. AFTER EXITING THE WASH, I APPLIED THE BRAKES AND SHIFTED FROM NEUTRAL INTO DRIVE. THE TRUCK ACCELERATED OUT OF CONTROL AND WOULD NOT BRAKE. I WAS ABLE TO AVOID PEDESTRIANS, GAS PUMPS, AND THE STORE ENTRANCE. I WAS FORCED TO CRASH THE VEHICLE AGAINST A BUILDING TO GET IT TO STOP. THE TRUCK WAS TOTALED WITH HEAVY FRONT END DAMAGE; HOWEVER, THE AIR BAGS DID NOT DEPLOY. WHEN I RETURNED HOME, THERE AS AN EMAIL FROM THE VEHICLE'S ONBOARD HEALTH MONITORING SYSTEM SAYING THAT AN ISSUE WAS DETECTED WITH THE AIR BAGS, WHICH MAY NOT DEPLOY. THE EMAIL WAS ISSUED AT THE TIME OF THE ACCIDENT.*DT*JB*DT*JB*DT*JB *TR
Engine and engine cooling, Power train, Equipment, May 7, 2020
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 20V036000 (POWER TRAIN) AND 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CHAPMAN DODGE CHRYSLER JEEP RAM (3800 N 89 TH ST, SCOTTSDALE, AZ 85251) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.