2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Air bags, Seats, Dec 30, 2018, crash, fire
I WAS TRAVELING ON AN INTERSTATE HIGHWAY WHEN I CAME UPON AN ACCIDENT INVOLVING MULTIPLE VEHICLES. I TOOK EVASIVE ACTION AND WAS ABLE TO STOP COMPLETELY AVOIDING THE VEHICLES INVOLVED, AND JUST BEHIND ONE VEHICLE THAT WAS PARTIALLY BLOCKING THE RIGHT LANE. I WAS STRUCK FROM BEHIND WHICH CAUSED THE DRIVERS SEAT TO GO INTO A RECLINING POSITION. MY TRUCK WAS PROPELLED FORWARD WITH ME IN A RECLINING POSITION. I FELT A SECONDARY IMPACT, WHICH DAMAGED THE FRONT OF MY VEHICLE. BECAUSE I WAS IN A RECLINING POSITION, I WAS UNABLE TO CONTROL OR DIRECT MY VEHICLE. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I SOMEHOW PULLED MYSELF ERECT AND EVENTUALLY CAME TO A STOP ON THE INSIDE GRASSY MEDIAN OF THE HIGHWAY.
Air bags, Dec 22, 2018, crash
MY TRUCK WAS INVOLVED IN A HEAD ON COLLISION WITH A GUARD RAIL WHILE TRAVELLING 55 MPH ON KY 210. NONE OF THE TRUCKS AIRBAGS DEPLOYED. THE RIGHT FRONT TIRE INCLUDING THE ROCKER ARM SNAPPED OFF THE VEHICLE. THIS CAUSED THE TRUCK TO SLIDE ACROSS THE ROAD HITTING THE OTHER GUARD RAIL. THE TRUCK THEN SLID BACK ACROSS THE ROAD AND WAS NEARLY TIPPING OVER WHEN IT STRUCK THE FIRST GUARD RAIL. THE TRUCK CAME TO REST ON TOP OF THE GUARD RAIL BEFORE TIPPING OVER. I DID RECEIVE INJURIES WHICH MAY NOT HAVE OCCURRED IF THE AIR BAGS HAD DEPLOYED. THE ACCIDENT PROBABLY WOULD NOT HAVE BEEN SEVERE IF THE TIRE HAD NOT CAME OFF CAUSING THE TRUCK TO SPIN HIT THE GUARD RAIL ON THE OTHER SIDE OF THE ROAD.
Fuel/propulsion system, Dec 21, 2018
GAS STATION FUEL FILLER NOZZLE GETS STUCK IN VEHICLE FUEL FILLER NECK. THIS HAPPENS REPEATEDLY AND AT DIFFERENT STATIONS. NO VISIBLE VEHICLE FAULTS. ATTEMPTS TO REMOVE FILLER NOZZLE HAS CAUSED CUTS TO HANDS AND SPILLED FUEL.IT SOMETIMES TAKES SEVERAL MINUTES TO FREE FUEL FILLER WITHOUT DAMAGING VEHICLE. MUST DEFEAT VAPOR RECOVERY BY COLLAPSING RUBBER BOOT IN ORDER TO FUEL VEHICLE. DEALER NOT INTERESTED .VEHICLE WAS STATIONARY PARKED AT GAS PUMPS FOR REFUELING. *DSY
Fuel/propulsion system, Dec 11, 2018
MY 2017 RAM 1500 QUAD CAB HAS A FUEL SENSOR FAIL. I LOOKED IT UP AND APPARENTLY MANY PEOPLE HAVE THIS ISSUE WITH RAM TRUCKS.
Fuel/propulsion system, Dec 10, 2018
THE GAS PUMP NOZZLES NO LONGER WORK WHEN FILLING UP THE TANK. IT SEEMS THAT THEY DO NOT LIKE THE ANGLE OF THE FILL NECK ON THE TRUCK. THEY SHUT OFF AFTER ONLY ABOUT 1/2 GALLON IS USED INTO THE TANK.
Engine, Dec 9, 2018
ENGINE NOISE WHEN STARTING AFTER SITTING OVERNIGHT
Electrical system, Exterior lighting, Nov 29, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING THE VEHICLE, THE CONTACT WAS MADE AWARE THAT THE HEADLIGHTS AND REAR PASSENGER SIDE TAIL LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO ELMWOOD CHRYSLER DODGE JEEP RAM (LOCATED AT 625 TAUNTON AVE, EAST PROVIDENCE, RI 02914, (410) 438-0400) WHERE IT WAS DIAGNOSED THAT THE BOLTS OF THE REAR AND FRONT PASSENGER SIDE HEADLIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK NUMEROUS TIMES TO THE SAME DEALER. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO PRIORITY CHRYSLER DODGE JEEP RAM OF SALISBURY (LOCATED AT 158 ELM ST, SALISBURY, MA 01952, (978) 961-3300) WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 57196259. THE APPROXIMATE FAILURE MILEAGE WAS 14,900.
Other or unspecified, Nov 21, 2018
GOT LETTER FROM FCA ( FIAT CHRYSLER AUTOMOBILES) REGARDING RECALL. BUT NHSTA WEBSITE NOT SHOWING ANY RECALL. I AM BEEN CHECKING SINCE LAST 2 MONTHS. RECALL REGARDING ORC. THE OCCUPANT RESTRAINT CONTROL.
Steering, Nov 16, 2018
POWER STEERING EPS HAS FAILED. THE CAR LOST THE POWER STEERING.
Electrical system, Other or unspecified, Nov 12, 2018, crash
DODGE RAM ELECTRONIC GEAR SHIFTER. THE VEHICLE WAS PARKED AND THE ENGINE WAS LEFT RUNNING ON A CITY STREET. OUR DRIVER GOT OFF THE VEHICLE TO CLOSE THE GARAGE DOOR. ON RETURN TO THE VEHICLE THE VEHICLE WAS ROLLING BACK. THE DOOR WAS LEFT OPEN WHEN GETTING OFF VEHICLE TO CLOSE THE GARAGE. THE DOOR HIT THE FIRST CAR ON ITS WAY ROLLING BACK AND BENT THE DOOR ALL THE WAY TO THE OTHER SIDE. THE VEHICLE THEN ROLLED BACK AND HIT THE LAST VEHICLE. THIS JUST HAPPENED 11/12/18 THE OWNER OF THE VEHICLE DIDN'T WANT TO INVOLVE THE POLICE SINCE THE NEIGHBOR KNEW WHERE DRIVER LIVED
Other or unspecified, Nov 11, 2018
TAILGATE CLOSED. PULLED OUT OF DRIVEWAY AND TAILGATE DROPPED WHILE VEHICLE WAS IN MOTION CAUSING DAMAGE
Other or unspecified, Nov 8, 2018
FUEL PUMP GETTING STUCK AT GAS STATIONS. YESTERDAY IT TOOK AN EMBARRASSING 20 MINUTES, BROKEN FUEL HOUSING AND SMASHED FINGER TO PULL THE PUMP OUT. HAS HAPPENED SEVERAL TIMES OVER THE 6 MONTHS I HAVE OWNED THIS TRUCK.
Electrical system, Engine, Oct 31, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING THE VEHICLE WOULD SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE COULD BE RESTARTED AFTER REMOVING THE IGNITION KEY AND RE-INSERTING IT. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER THOMPSON DODGE (2158 WASHINGTON RD. THOMSON, GA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Air bags, Structure, Oct 24, 2018, crash
SWERVED TO AVOID DEER IN ROAD. HIT A TREE HEAD ON AT APPROX 50MPH. AIRBAGS NEVER DEPLOYED. CAR REPORTED AIRBAG FAULT ON DISPLAY IMMEDIATELY AFTER ACCIDENT. SHERIFF AND EMS BOTH FELT AIRBAGS SHOULD HAVE DEPLOYED. *DT *JB *DT *JB
Power train, Oct 17, 2018, crash
I WAS PARKED ON AN UNPAVED FLAT CAMPGROUND ROAD.TRUCK WOULD NOT GO FROM PARK TO REVERSE, SO AFTER WARNING LIGHTS ON DASH ADVISED TO RETURN TO PARK, I FOLLOWED INSTRUCTIONS. THEN AGAIN TRIED REVERSE AND THE TRUCK JUMPED INTO DRIVE CAUSING IT TO GO INTO A SMALL POND. AFTER WHICH THE VEHICLE WOULD NO LONGER CHANGE INTO ANY GEAR. THIS VEHICLE HAS HAD MULTIPLE RECALLS AND WE HAVE TAKEN IT IN TWICE FOR THE TRANSMISSION RECALL ONLY TO BE TOLD NOTHING WAS WRONG.
Steering, Oct 11, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE LOST STEERING POWER ABILITY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO CAPPER CHRYSLER DODGE JEEP RAM, INC. (1738 E WASHINGTON ST, WASHINGTON, IA 52353, (319) 653-3340) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.
Vehicle speed control, Oct 9, 2018, crash
RETURNING FROM A TRIP TO MI BACK TO MY RESIDENCE IN TN. AS I MADE A TURN INTO MY SUBDIVISION I STARTED TO ACCELERATE TO MY NEXT TURN WHEN I EXPERIENCED A SUDDEN ACCELERATION OF MY VEHICLE. I HAD BEEN USING THE VEHICLES CRUISE CONTROL AS MUCH AS POSSIBLE DURING THE 10 HOUR DRIVE HOME SO IT FELT FAMILIAR, LIKE THE CRUISE CONTROL WAS TRYING TO ACCELERATE MY VEHICLE. AS THE VEHICLE WAS ACCELERATING AND I WAS STEERING THE THROUGH THE CURVES IN THE ROAD I HAD REMOVED MY FOOT FROM THE GAS PEDAL AND TRIED HITTING THE CRUISE CONTROL OFF BUTTON SEVERAL TIMES. THIS HAD NO EFFECT IN STOPPING OR SLOWING THE ACCELERATION. THE TOTAL DISTANCE FROM MY TURN INTO THE SUBDIVISION TO THE END OF THE ROAD OR NEXT INTERSECTION WAS ROUGHLY 250-300 YARDS ALL DOWNHILL SO WE PICKED UP SPEED QUICKLY. BY THE TIME I REALIZED I COULD NOT EFFECT OR SLOW DOWN THE ACCELERATION BY SHUTTING OFF THE CRUISE CONTROL MY NEXT THOUGHT WAS TO HIT THE BRAKES BUT WE HAD RUN OUT OF ROAD. AT THIS POINT I CHOSE A DIRECTION WHERE I SAW NO HOUSES OR LARGE TREES. WE HIT AN AREA WHERE IT SLOPED UP ABOUT 30 DEGREES THEN FLATTENED OUT THEN SLOPED UP AGAIN COMING CLOSER TO OTHER HOUSES. I'M GUESSING WE WERE TRAVELING ABOUT 50-55 MPH WHEN I WENT OFF THE ROAD. WE FINALLY CAME TO A STOP AFTER HITTING BOTH SLOPES AND THE CLOSEST HOUSES BACK YARD DECK AND THEN INTO A TREE. I HAD MY FAMILY IN THE VEHICLE WITH ME; MY WIFE, TWO SONS AND DAUGHTER. ONE OF MY SONS WAS TAKEN TO THE HOSPITAL VIA AMBULANCE FOR BACK PAIN AND A CUT ABOVE HIS EYE WHICH REQUIRED 8-9 STITCHES. THE REST OF MY FAMILY WERE CHECKED OUT WITH NO INJURIES TO SPEAK OF AT THAT TIME. ONLY AT THE HOSPITAL I LEARNED OF THE RECALL FOR THE CRUISE CONTROL AND AN EXPLANATION OF THE CAUSE AND EFFECT IT HAD. THE RECALL EXPLANATION FIT VERBATIM TO WHAT HAPPENED TO US. WE HAD NOT RECEIVED ANY NOTIFICATION FOR THE RECALL ON THIS VEHICLE OR THE OTHER DODGE VEHICLE WE OWN. *DT *TR
Air bags, Sep 27, 2018, crash
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH AND APPROACHING A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SECOND VEHICLE AND A RETENTION WALL BEFORE STOPPING IN A DITCH. THE VEHICLE WAS DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED INTERMITTENT JERKING PRIOR TO THE CRASH. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Power train, Electrical system, Air bags, Sep 24, 2018
#1. WITH 21K MI. THE SERVICE AIRBAG SYSTEM CAME ON.IT IT STAYED ON FOR 5-7 SEC AND WENT OFF. IT WAS INTERMITTENT AT FIRST BUT NOW IT HAS BEEN DOING THE SAME 2 OR 3 TIMES PER MINUTE. #2 THE TAILGATE LATCH MALFUNCTIONS AT TIMES AND THE TAILGATE FALLS BY ITSELF. IT HAS DONE THIS WHILE DRIVING AND SITTING STATIONARY AFTER LOCKING IT WITH THE KEY FOB. #3 BOTH FRONT WINDOWS ARE EQUIPPED WITH AN AUTO UP FEATURE. THIS FEATURE HAS COME AND HOME IN BOTH FRONT WINDOWS. AT THE TIME IT WORKS BUT IT HAPPENS IRREGULARLY. #4 THE TRANSMISSION DOESN'T SHIFT WELL AFTER COASTING AS IN ON THE HIGHWAY. IT ALMOST SEEMS TO BOG DOWN AND I HAVE TO PUT SOME WEIGHT ON THE ACCELERATOR TO GET IT TO RESPOND. NO CODES HAVE BEEN THROWN FOR THE TRANSMISSION SO FAR. #5 THE KNOB ON THE FAR LEFT DRIVERS VENT FELL OFF.
Vehicle speed control, Sep 20, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 72 MPH, THE CRUISE CONTROL FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO PEACOCK CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY A, HARDEEVILLE, SC 29927, 843-418-4159) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,843.
Air bags, Vehicle speed control, Sep 9, 2018, crash
THE CRUISE CONTROL ACCELERATED AT A HUGE RATE PAST THE DESIRED SPEED RESULTING IN A HYDRO PLANE WHICH CAUSED ALL SIDES OF THE VEHICLE TO IMPACT HOWEVER ONLY PASSENGER BAGS DEPLOYED NOT A SINGLE DRIVER BAG. *DT*JB
Tires, Other or unspecified, Sep 3, 2018
I HAVE A DODGE 2017 1500 SERIES PICKUP. IT IS EQUIPPED WITH GOODYEAR WRANGLER SR-A P275/60R20 TIRES. AFTER RETURNING FROM A TRIP I NOTICED THE LEFT REAR TIRE HAD AN AIR LEAK. I TOOK IT TO A TIRE REPAIR SHOP AND THEY REMOVED THE TIRE FROM THE VEHICLE. IT HAD VERY UNUSUAL WEAR INDICATING THE TIRE HAD A BULGE AND THEN SUFFERED A TINY HOLE IN THE TIRE. UPON REMOVAL AND INSPECTION, THE TIRE HAD SPLIT ACROSS THE TREAD ON THE INTERIOR OF THE TIRE APPROXIMATELY 6 INCHES LONG. A REVIEW OF THE NHTSA COMPLAINTS INDICATES THAT THIS SAME SCENARIO OCCURRED ON SEVERAL OCCASIONS WITH THE SAME TYPE OF VEHICLE AND THE SAME TIRE.
Air bags, Aug 29, 2018, crash
AIR BAGS DIDN'T DEPLOY ON 2017 RAM 1500. TRUCK IS TOTALED WITH FRONT END AND FRONT CORNER PANEL DAMAGE, BODY DAMAGE ON ALL SIDES OF VEHICLE. HIT STEERING WHEEL WITH HEAD CAUSING AIR BAG COVER TO POP OFF SLIGHTLY.
Engine, Aug 28, 2018
THIS INVOLVES A 2017 RAM ECODIESEL WITH 15,500 MILES. THE ECO DIESEL STARTED TO MAKE A RATTLING SOUND AS I WAS DRIVING STRAIGHT AT INTERSTATE SPEED AND THEN A LOUD BANG. I LOST ALL POWER TO THE TRUCK AS THE ENGINE CUT OFF WHILE I WAS ON THE HIGHWAY. IT WAS A VERY DANGEROUS SITUATION AS I WAS IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SIDE WITH OUT POWER AND BRAKES. THE DEALERSHIP HAS STATED IT WAS A CAM ISSUE AND THAT THEY WOULD NEED TO TAKE THE CAB OFF THE TRUCK TO DIAGNOSE THE ENGINE. ALL I CAN SAY IS THE TRUCK ONLY HAS 15,500 MILES ON IT AND THIS WAS A SERIOUS SAFETY ISSUE FOR MYSELF AND MY FAMILY THAT WAS ON BOARD. I DID SOME RESEARCH ON LINE AND THERE SEEMS TO BE NUMEROUS EXAMPLES OF EARLY ENGINE FAILURE IN BOTH GRAND CHEROKEES AND RAM TRUCKS. RAM IS STILL AT THE DEALERSHIP BEING EVALUATED. *TT *TR CONSUMER STATED HE REPLACED THE ENTIRE ENGINE AND WAS WITHOUT THE VEHICLE FOR 34 DAYS, UPDATED 10/11/18*JB *DT*JB
Structure, Latches/locks/linkages, Aug 22, 2018
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT CHARLIE'S DODGE CHRYSLER JEEP RAM (725 ILLINOIS AVE, MAUMEE, OH 43537, (419) 893-0241). THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TAILGATE WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,572.