2018 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 662 owner complaints filed for this model year. This is the 10th highest complaint count among 17 1500 model years with reports.
Of the 2018 reports, 25 involved a crash and 8 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 11, 2025
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Campaign 25V592000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Back over prevention, sensing system, cameraJun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Campaign 18V398000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Representative owner complaints: electrical system
159 reports, newest first. Show all
Electrical system, Feb 9, 2025
Dash mounted control screen malfunctions, and the heater will switch back and forth randomly the radio doesn't function properly, can't control heater or defrosters. If using navigation, it will malfunction and flicker on and off.
Electrical system, Service brakes, Jan 28, 2025
My 2018 ram 1500 big horn, began showing lights on dash to fix the trailer brakes, and ABS. The sensors was replaced yet the problem persists. When I called RAM they stated the recall was vin specific. Yet the 2018 ram 2500-5500 were recalled for bad abs system, the 2019 rams 1500s were recalled for the same issue. Ram told me that my truck did display all the issues their recall is doing. That was 3 weeks ago and never heard back from them.
Electrical system, Jan 20, 2025
Rear backup camera freezes the display or displays blue screen while backing up. Open recall on the year of vehicle but not under this VIN. Vehicle has been doing this for a long time and seems just recently the recall was started. A possibly unrelated issue is happening where the uconnect does “ghost button pressing” cuts heat, turns on ac, changes clock, settings etc. very unsafe as youre forced to turn heat or ac back on while driving multiple times in a short session of driving
Electrical system, Dec 14, 2024
The HVAC controls are part of the radio unit. The radio unit locks up, requiring the battery to be pulled to reset most of the time. When you dont have the radio working you cannot control the HVAC controls including Defrost which can cause a dangerous driving situation or not be able to drive due to fogged up windows. Also many of the vehicle functions such as the auto dim mirror are inoperative when the radio locks up or doesnt not work (black screen) causing a dangerous night situation. lastly, the reversing camera will not work with a non functioning radio display causing a hazard with a full size pickup backing up to others.
Electrical system, Other or unspecified, Dec 4, 2024
The backup camera randomly loses the image when backing up. It has happened many times, unpredictable, beginning in October. Then had a period of it happening quite often, now it's only been twice in the last couple of weeks. I have a couple of photos of the screen, but this app won't let me paste them in. I request my VIN be added to the recall for this issue.
Steering, Electrical system, Nov 8, 2024
Power steering intermittently stops working while driving.
Electrical system, Exterior lighting, Visibility/wiper, Oct 16, 2024
The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.
Electrical system, Engine, Oct 16, 2024
The engine ticking constantly as well as an electrical issue with the radio, heating, ac unit, control panel in dash that has all of this in it constantly changes goes haywire, won't let you do anything to fix it. It flips from setting to setting as well as different screens and the cargo lights have a habit of staying on an draining the battery. The engine tick has been like that for i dont know how long but it seems all the ram 1500s have that same tick, the control panel started acting crazy about 2 months ago, the battery being drained this is the 2nd battery I bought in 2 yrs due to this issue. Not sure about the cargo light when that started. It's pretty crappy we use out hard earned money to purchase what we believe to be a great vehicle only to find its made so bad to have all these issues and no recalls on them. I'm sure I speak for all ram 1500 owners ram should take better care of their customers and the issues in which their products malfunction and fix the issue instead of leaving us high an dry, broke down along the road due to poor production. I'd like to see these issues fixed but not on my experience since the issue comes straight from the manufacturer.
Electrical system, Exterior lighting, Oct 14, 2024
My 2018 Ram rear turn signals intermittently work. They can be working and the in the middle of a turn stop working. They may not work at all on any given day. They may work all day. Has been looked at. Not short in wiring, has good solid connection, just intermittent working
Electrical system, Oct 11, 2024
Due to screen delamination - While operating the vehicle, the central monitor cycles repeatedly through different functions, and actions, including but not limited to: calling multiple people using phone connected to vehicle by Bluetooth, changing the directions/stopping navigation, showing the back up camera, changing radio stations, change environmental controls. This is a significant safety issue as it is very distracting to the driver of the vehicle. Solutions like turning off the screen are not effective due to screen delamination - it prevents the screen from fully turning off as the trips the touch screen function restarting the screen. When the issue was raised with the delearship and noted as a significant safety issue - the dealership advised that it was not a safety issue and identified it as "the radio needing to be replaced". This is a known and documented issue with this year, make and model of vehicle. This is an ongoing issue.
Electrical system, Sep 18, 2024
The UCONNECT touch screen began de-laminating several years ago and was reported to the local dealership that services my vehicle, but they discarded due to warranty status. However now it is randomly detecting a 'touch' on the screen. While this is somewhat just an annoyance when using the radio, nav or apple car play, this is also used to control the vehicle settings including many of the safety features making this a critical component of the safety system of the vehicle. A malfunctioning touch screen should be considered a critical defect in terms of safety in most modern vehicles. I have noticed there are other complaints about this as well in public forums and on the NHTSA site.
Electrical system, Other or unspecified, Sep 3, 2024
Infotainment system within the car will randomly touch the screen and make distinctive changes that alter the cars driving state. Has called SOS system multiple times. Changed climate control settings and opens up backup cam while traveling forward and not in a parking state. Causes a distraction within the car for the driver and the passengers, and could potentially have harmful driving effects, including switching transmission settings or changing driving at all. I have a video that shows what is happening. No picture will do it justice.
Engine and engine cooling, Electrical system, Aug 27, 2024
The contact owns a 2018 Ram 1500. The contact stated while driving at speeds above 80 MPH, the vehicle started to shake, the engine overheated, and the vehicle stalled. The vehicle was towed to the local dealer and was diagnosed with a faulty battery. The battery was replaced; however, the failure reoccurred. The vehicle was towed to a second dealer, but the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 95,000.
Electrical system, Vehicle speed control, Service brakes, Aug 12, 2024
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Windshield wipers will intermittently come on as well. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. The shifter has been replaced with no remedy to the problem.
Electrical system, Service brakes, Jul 31, 2024
Intermittently loses ABS, traction control, and cruise control. Now throwing multiple error codes but does not "store" any codes. Lights/warnings/chimes are intermittent and random. Upgraded parts to repair are unavailable. This is a known problem with these vehicles. Most recently randomly throws service shifter codes and vehicle shifts into neutral with no warning. Main vehicle computer has been replaced, did not remedy the problem(s).
Electrical system, Jul 29, 2024
Radio Delamination, safety issue, loss of control features, backup camera turns on, making unwanted phone calls
Electrical system, Jun 25, 2024
Uconnect screen is delaminating and causing phone calls and radio channel spontaneous changing as well as affecting maps while driving.
Electrical system, Engine, Jun 2, 2024
Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl
Electrical system, Service brakes, Forward collision avoidance, May 5, 2024
Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue.
Steering, Electrical system, Vehicle speed control, Apr 15, 2024
In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Other or unspecified, Apr 11, 2024
U connect screen delaminating, and screen has gone blank.
Electrical system, Apr 10, 2024
The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue.
Steering, Power train, Electrical system, Feb 26, 2024
Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.
Electrical system, Feb 20, 2024
I have an ongoing issue with my Ram pick up, granted it's not a safety issue but an known issue by Chrysler. My issue is with the radio delaminating. Again it's a known issue so well know that when I described the issue the tech behind the desk called out a diagnosis without even going into the vehicle. My truck was purchased used in Michigan but was originally purchased new in Canada so when I went to address the issue the US FCA Chrysler stated it's not their problem it needs to be addressed with FCA Canada. I contacted FCA Canada and was told it's not their responsibility I need to contact the US FCA Chrysler because I am not a Canadian resident. Again, I contacted US FCA Chrysler and was told they could not help me. This is a known issue, I don't care where the vehicle was first sold I just want my vehicle fixed. This issue has been proven to be in both markets, why will nobody take responsibility and do whats right for the customer.
Electrical system, Service brakes, Feb 18, 2024
Our ABS Traction control light as well as the emergency brake light are illuminated at all times. Along with the traction control. The message states to service braking system - service trailer braking system with an audible ongoing chime. Dealership won’t fix this stating dodge will not sell them the necessary part because it is a faulty part. This is a safety issue. We live in Wyoming where we get an incredible amount of snow. After researching this issue it has become apparent we are not in a minority - there seems to be dodge owners across the county experiencing this exact issue to no avail. No recalls for this very prevalent issue. I have filed a case with dodge cares and I have had no contact.