2018 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 662 owner complaints filed for this model year. This is the 10th highest complaint count among 17 1500 model years with reports.
Of the 2018 reports, 25 involved a crash and 8 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 11, 2025
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Campaign 25V592000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Back over prevention, sensing system, cameraJun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Campaign 18V398000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Representative owner complaints: electrical system
159 reports, newest first. Show all
Electrical system, Jan 8, 2024
8.4 in touchscreen is delaminating. The screen delamination causes the vehicle to register button pushes that aren't occurring, causing unintentional settings changes or making phone calls. Safety equipment (parking sensors) will intermittently be toggled off. This puts my safety at risk because it is a distraction while driving, essential safety devices can and are turned off randomly. This appears to be a common failure with multiple Dodge/Ram/FCA vehicles that have the 8.4 touchscreen.
Steering, Electrical system, Vehicle speed control, Jan 2, 2024
Cam Shaft (RECALL) sensor failure / tone wheel per the dealership. Truck lost all power descending off a mountain / steep grade. Lost steering, brakes, engine power. The vehicle has only been inspected by the dealership. Truck will not start, even have installing new parts. It was towed in to the dealer on 12/2/23. I am not able to get a solid answer on what needs to be done. Communication has been very poor on the entire situation.
Electrical system, Visibility/wiper, Dec 22, 2023
Blower motor stopped working so couldn't get window to defrost so I could see to drive. Replaced blower motor, still didn't work took it to shop they said connector to the TIPM module had melted so had it replaced plus asked mechanic to check all wiring, grounds,ect to see why blower motor not working. Pd over 700. To have this done blower motor worked for 1 day now doesn't work again. I believe the TIPM module is a safety and health hazard besides all the other stuff it messes up that just drive you crazy so it's also a mental health hazard. It a manufacturer defect on almost all there vehicles, not just the few they did put a Tipm recall on. Ty
Electrical system, Dec 17, 2023
GPS / Navigation system failure while vehicle was in use. System failure resulted in faulty position location on the moving map. When checked against the "HOME" location...the position error was 13 miles to the SouthEast. This failure is accompanied by erroneous Compass indication and a loss of Radio audio.
Electrical system, Nov 6, 2023
The Uconnect control panel randomly changes settings for the radio, climate, phone. rear view camera and other systems controlled by the Uconnect system. It even attempted to place an SOS call for emergency help. This causes a significant distraction for the driver and systems are randomly and continuously turned on, off and have settings changed. The cause of this malfunction is a delamination/failure of the touch screen controls. This is a defect well known to FCA on many RAM and Dodge vehicles.
Electrical system, Other or unspecified, Oct 17, 2023
The Uconnect system which controls almost every electrical aspect of my truck is malfunctioning. There seems to be an issue with the screen and it goes into a "ghost method" and the screen will start changing without being touched. This screen controls safety features, cameras, navigation, etc. i have seen several forums where ram owners are complaining about this and this needs to be a Recall!
Electrical system, Sep 13, 2023
2018 Ram 8.4 Uconnect infotainment screen is delaminating. The system places calls and changes settings frequently and randomly with out warning. The changes are more than an annoyance and cause the driver to be distracted. the volume must be muted to stop from allowing the radio to turn up the volume and be even more distracting, but an audible beep can be heard with every change and its distraction cannot be ignored. The changes are very distracting and make it impossible to use hands free navigation. The system interrupts calls made using paired cell phone and Calls are ended irrelevant of nature. The system also places unrequested calls if the system is left on that particular screen. The Uconnect screen delaminating is very common and know issue. It was inspected by the dealership and they said the system must be replaced. what’s seem to have not been accepted is that it is a hazardous distraction and potentially stops the user from accessing help when needed until it can be replaced. Many drivers cannot park their car for days/weeks until the u it is replaced even if you ignore the $1200 proposed cost of replacement.
Electrical system, Aug 28, 2023
Touchscreen entertainment system is malfunctioning, changing on it's own. It has called 911 on multiple occasions and the rear camera comes on while driving.
Electrical system, Aug 9, 2023
Uconnect 8.4 which controls a number of functions in the vehicle has a screen delamination problem which is causing functions to be selected turned on or off at random, including; radio stations changing, navigation points altered, keyless entry to be turned off/changed, auto headlight settings to be changed, heated seats and steering wheel turned on in July, windshield wiper settings to be changed. When traveling on the highway at posted speeds this is extremely distracting and dangerous because the focus of the driver is on the screen. What is most annoying is that the system cannot be turned off!!! I can't begin to imagine what might happen in an electric vehicle that has even more functions controlled via an input screen. Service technician at RAM looked at the vehicle and immediately identified the problem as screen delamination implying this was not a rare occurrence. RAM has informed me that the repair (replace the unit with a remanufactured one) will be approximately $2,500. Many people will simply not have this dangerous situation corrected. Every time I encounter a Chrysler vehicle I am concerned the driver may be distracted with a similar problem in their car and endangering other drivers. The internet is full of people experiencing the delamination problem in the Uconnect 8.4 system across vehicles in the Chrysler/Stellantis line up.
Electrical system, Jul 12, 2023
When driving, the vehicle jerked and stopped working, could not drive and would not respond. I had to coast to the curb as best as possible. Vehicle was towed to preferred independent service center. I had just gotten off the freeway and if this had happened about 2 minutes prior we could have been stopped completely on the freeway. Major safety risk to me and my family. The problem, recall 66A, is currently being repaired, and has been confirmed, by our independent service center. No warnings prior to failure.
Electrical system, Jul 3, 2023
Battery drained. Code p1df3 ecu not transmitting. No issues leading to failure. Left stranded.
Electrical system, May 8, 2023
The top third of the U Connect 8.4 screen is delaminating causing distracting information to appear on screen. Keeps asking if I want to adjust the clock. Also makes random radio station changes and picks random GPS points while driving.
Electrical system, May 6, 2023
The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.
Electrical system, Back over prevention, May 1, 2023
The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.
Electrical system, Air bags, Structure, Feb 7, 2023
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, “Water Leaks At Sliding Backlite.
Power train, Electrical system, Engine, Feb 7, 2023
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.
Electrical system, Feb 7, 2023
The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This presents a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!
Electrical system, Feb 6, 2023
2018 Ram 1500 8.5 inch U-Connect center screen that shows the back-up camera video is delaminating. This causes the back-up camera to become non-functional when the delamination progresses to the point of rendering the screen unusable.
Electrical system, Equipment, Feb 1, 2023
The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.
Electrical system, Jan 29, 2023
The touch screen goes on and off all by itself changing the stations on its own to changing the heat in the car.
Electrical system, Back over prevention, Dec 13, 2022
The radio/camera screen is delaminating causing a bubble on the top of the screen. The bubble is causing the touch screen to randomly activate to different systems without being touched. If the rear view camara is activated when backing up it turns off and on causing a dangerous situation. The screen also constantly switches to different systems while operating the vehicle causing a major distraction.
Electrical system, Other or unspecified, Dec 5, 2022
Hello. We have a RAM 1500 serial # 1C6RR7MT1JS204636 , the UConnect radio screen is doing some delamination about 1/3 of the screen from top. At 1st no big deal but since about 2 weeks it changes radio station by itself and for the past 3 days it keeps calling people non stop , I almost rear ended someone today trying to stop the calls . I know my truck is not under warranty anymore but I feel there's a big safety issue for me and my wife right now. This radio is a tool for us ( GPS is the most important feature on it ) . We got very scared my wife and I today. Don't know if I'm the only one having this problem but we'll really appreciate if FCA can take care of us.
Electrical system, Visibility/wiper, Dec 4, 2022
The dash command center for the vehicle failed and has become delaminated and cannot be programmed for any functions such as hands free, defrosting, heating, clock, navigation, voice command or any other related necessary safety features. The windshield sweats and frosts over on the inside at temperatures below freezing with no way to defrost without command controls. The vehicle was taken to the dealership and the problem documented but nothing was offered other than replace command center at owners expense. There were no warnings of anything going wrong.
Electrical system, Other or unspecified, Visibility/wiper, Nov 23, 2022
Have read other complaints of similar problems. The problem started with our 2018 Dodge Ram 1500 several weeks ago with the navigation system changing screens to points of interest, then yesterday everything messed up. Upon starting the truck the touch screen seems to work fine for about five minutes, then it starts jumping around from one screen to another. It randomly tries to route a destination, the radio changes stations, tries to call phone numbers, and the climate controls jump all over the place. No heat, no air, and most alarming is that the defroster does not work. The problem persists while sitting still and driving. There may be other problems, but the touch screen does not respond. All this is very distracting and dangerous.
Electrical system, Nov 8, 2022
When I start and operate the vehicle, the radio display prompts me with a question, "Do you want to adjust the clock? YES NO". Then it disappears. Then it reappears. I cannot select an option, and I cannot reset the radio to solve the problem (instructions from RAM). It is a serious driving distraction - It happens whether the vehicle is parked or moving. When I press the button to turn off the display to escape the distraction nothing happens. When I research this issue online I see how common the problem is. RAM directs owners to replace the entire radio at a cost of thousands of dollars but the radios are back-ordered due to the number of radios affected.