2018 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 662 owner complaints filed for this model year. This is the 10th highest complaint count among 17 1500 model years with reports.
Of the 2018 reports, 25 involved a crash and 8 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorSep 11, 2025
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Campaign 25V592000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
Back over prevention, sensing system, cameraJun 14, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
A loss of image in the rearview camera while backing up can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Campaign 18V398000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Representative owner complaints
662 reports, newest first.
Electrical system, May 6, 2023
The infotainment system randomly starts changing stations rapidly. After resetting the system by disconnecting the battery, it now has the "would you like to change your clock settings" dialogue box pop up and no matter what you do, it pops right back up and you cannot control anything. I believe this is dangerous as it is distracting, and more importantly, there are many systems in this vehicle controlled by the touch screen. The HVAC control buttons are limited and when the touch screen is acting up, you only have limited choices which can be distracting in cool and damp weather when you need to keep you windows clear.
Electrical system, Back over prevention, May 1, 2023
The contact owns a 2018 Ram 1500. The contact stated while his vehicle was being jump started, several attempts were needed to start the vehicle. The contact stated that he noticed that the back-up camera, the radio, and cell phone connections were not functional. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 49,000.
Other or unspecified, Apr 30, 2023
The 8inch screen is delaminating as a result the backup camera is not operating correctly. This is a safety issue. When the vehicle is turned on there are continuous phantom icons pressed. 911 has been called numerous times due to this problem. I do see this as being a widespread issue as the delaminating issue is common on 2018 models.
Air bags, Apr 27, 2023, crash
I was hit on the drivers the pillar immediately hit my head shoulder arm and ribs hard and side curtain airbags never deployed and the other vehicle all theirs deployed
Service brakes, Apr 19, 2023
VEHICLE HAS 47000 MILES DASHBOARD WARNING LIGHTS FOR ANTI LOCK BRAKING SYSTEM, TRACTION CONTROL, AND PRIMARY BRAKE WARNING LIGHT ARE ALL ILLUMINATED. ABS NOT FUNCTIONING NOR IS TRACTION CONTROL. RESEARCH INDICATES THEY SHARE THE SAME CIRCUT. RESEARCH ALSO SHOWS NHTSA HAS OPEN INVESTIGATION INTO RAM 2500 & 3500 PICKUPS WITH THE SAME ISSUE. FURTHER INVESTIGATION SHOWS CLAIMS THAT DEALERSHIPS ARE REPLACING THE FAILED PARTS WITH IDENTICAL, UNIMPROOVED PARTS THAT ARE ALSO FAILING. THIS IS A MAJOR SAFETY ISSUE AND ALSO A MAJOR EXPENSE. VEHICLE IS AVAILABLE FOR INSPECTION. SYSTEM FAILED IN A CONGESTED TRAFFIC SITUATION THAT NEARLY RESULTED IN REAREND COLLISION. THE VEHICLE HAS NOT YET BEEN LOOKED AT BY THE DEALER OR ANYONE ELSE. WARNING LIGHTS THAT ARE ON MOST LIKELY CAME ON DURING THE FIRST "HARD STOP" AS RESULT OF BRAKING ACTIONS OF VEHICLES IN FRONT.
Power train, Other or unspecified, Fuel/propulsion system, Apr 14, 2023
when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,
Other or unspecified, Engine, Apr 12, 2023
There is a common well known problem with the Ram trucks that have the Hemi Engine. The passenger side cast iron exhaust manifold will warp and break the steel bolts off the aluminum head. This creates a hazardous exhaust leak where fumes are entering the cab. Also in states that require a state safety inspection it will fail because of the leak. It is a manufacturer safety defect and should be repaired by the manufacturer and not have the customer foot the bill for a bad design.
Steering, Apr 11, 2023
While driving the steering will lock up and not move at all at random times. I decided not to drive it anymore because I have a young daughter and was stuck at a left turning light for almost 20 minutes unable to move because my wheel wouldnt turn. Luckily it was at night and there was little traffic. I was told it is the rack and pinion that needs replaced. Its been a Recall for many RAM pickups from 2002-2020 but my vin # doesnt show any Recall but thats a Big coincidence to me.
Engine and engine cooling, Mar 30, 2023
The contact owns a 2018 Ram 1500. The contact stated that the vehicle failed to start. The system failed to go through regeneration. The contact stated that the EGR cooler and radiator were leaking. The check engine warning light was illuminated. Additionally, the service electronic control message was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was a crack in the EGR cooler, and that the cooler was leaking. The contact stated that the exhaust was stuck and clogged. Additionally, the fuel filter was clogged. The turbo boost sensor also had malfunctioned. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 115,000.
Vehicle speed control, Engine, Fuel/propulsion system, Mar 17, 2023
The problem is with the whole DEF System in the truck. for the last 6 months I can't go a week or less without getting some kind of code. Every time it effects the electronic throttle control and the truck goes into limp mode, I can be going 70 mph and it drops down to 30-40 mph no matter where I am at. I have almost been rear ended several times. I fix that code and a week later another code pops up and we do it all over again. I think I may have gone 2 weeks without a problem in the last 6 months. This time it is the DPF and DEF system, and here we go back into limp mode. I have had it to the dealer last week for issues which they couldn't figure out but thought that reprogramming would fix. So I leave to go out of state to work and here we go again less than 100 miles from home. Exhaust filter is full with no regen for over 400 miles. Now I'm stuck out of state with this problem. I think this really needs to be addressed because after all of my research this seems to be a normal problem.
Fuel system, Diesel, Mar 17, 2023
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Structure, Mar 13, 2023
Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.
Engine, Feb 28, 2023
Exhaust manifold leak
Fuel system, Diesel, Feb 13, 2023
The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Electrical system, Air bags, Structure, Feb 7, 2023
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, “Water Leaks At Sliding Backlite.
Power train, Electrical system, Engine, Feb 7, 2023
The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.
Electrical system, Feb 7, 2023
The touchscreen for the UConnect and all on board systems (ac/heat, audio controls, back up camera, clock, phone and device interface, etc.) is delaminating. This began at about 53,000 miles and has worsened (currently at about 56,000) to the point that it creates phantom button pushes. This presents a safety hazard as it can change radio and volume settings, cause repetitive, unpredictable menus to populate(clock settings), make unintended phone calls, and change other settings that present a distraction to the driver. Once the problem begins, it cannot be stopped without powering the vehicle off and the monitor cannot be powered off as the phantom commands rewake the screen. This is a well known, well documented problem that is due to a design and manufacture defect that is expensive to replace. Please issue a recall!
Electrical system, Feb 6, 2023
2018 Ram 1500 8.5 inch U-Connect center screen that shows the back-up camera video is delaminating. This causes the back-up camera to become non-functional when the delamination progresses to the point of rendering the screen unusable.
Other or unspecified, Feb 5, 2023
I received a bubble in my Uconnect infotainment system. After researching this appears to be a major problem. I was advised by my service dealership, Lithia Ram in Santa Rosa, that the bubble will spread across the screen and eventually uncontrollably turn the radio up and down as well as the heater and A/C. This is completely unsafe as it will distract the driver constantly and make matters unsafe to drive. This appears to be a major flaw with these infotainment systems.
Electrical system, Equipment, Feb 1, 2023
The contact owns a 2018 Ram 1500. The contact stated that the U-Connect Command Center, touchscreen navigation, and settings were inoperable. The contact stated that the stereo face plate was delaminated. The contact stated that the screen experienced random phantom touches. The stereo was randomly tuning up loudly and failed to turn off. The vehicle was undrivable. The driver had to restart the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and diagnosed and determined that the screen needed to be replaced. The vehicle was not repaired but informed the contact about disconnecting a fuse. The manufacturer was contacted and provided the contact with a case number, but no additional assistance was provided. The approximate failure mileage was 56,000. The VIN was not available.
Fuel system, Diesel, Jan 31, 2023
2018 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO PARTS BEING UNAVAILABLE TO PERFORM SAFETY RECALL.
Electrical system, Jan 29, 2023
The touch screen goes on and off all by itself changing the stations on its own to changing the heat in the car.
Air bags, Jan 25, 2023, crash
I was traveling 48 miles per hour when another vehicle pulled in front of me. I was able to apply the brakes and collision was at 18 miles per hour. The police estimate other vehicle traveling 16 miles per hour. Air bags deployed in other vehicle not in my truck causing passenger to sustain head injury both myself and wife sustained injuries to upper torsos
Engine, Fuel/propulsion system, Jan 25, 2023
This vehicle experienced a Diesel EGR Cooler failure, for which there is an open recall by FCA under VB1/NHTSA 19V-757. Repairs were completed at the shop where it had been taken for diagnostics, and subsequently I submitted a reimbursement request to FCA following all guidelines and submitting all documents requested. However, FCA is refusing to honor the recall reimbursement request. They state their reasons below: 1) Vehicle is out of warranty. (Warranty status should have no bearing on a recall repair) 2) Parts replaced are not covered under the recall. (Parts replaced were specifically covered under recall VB1) 3) Repairs were not completed at a dealership. (The reimbursement process was created specifically for repairs completed at other repair centers) The above reasons stated by FCA are not valid, but FCA continues to deny reimbursement. FCA should honor their recall repair commitment and process. This incident leads me to believe FCA is actively engaged in falsely denying reimbursements to customers and their compliance with NHTSA recall oversight should be investigated.
Service brakes, Jan 25, 2023
When the emergency brake is set or engage and the dis engage the brake warning light stay on. when a full stop is the it chime and stay solid red at the dash board. this a defective manufacturer issue. +/-80,000 miles.