2019 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,480 owner complaints filed for this model year. This is the 3rd highest complaint count among 17 1500 model years with reports.
Of the 2019 reports, 76 involved a crash and 11 involved a fire. 63 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bags, side/window, curtain, inflatorDec 1, 2025
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Campaign 25V824000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Driving with a disabled electronic stability control system can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Campaign 24V653000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Feb 13, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Campaign 20V080000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Campaign 19V887000 on NHTSA.gov
Steering, electric power assist systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Campaign 19V812000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
StructureAug 27, 2019
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Campaign 19E059000 on NHTSA.gov
Electrical system, instrument cluster/panelJul 26, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Campaign 19V556000 on NHTSA.gov
Tires, temporary/emergency spare tireJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Campaign 19V448000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Electrical system, 12v/24v/48v batteryFeb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Campaign 19V142000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Campaign 19V067000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Campaign 19V051000 on NHTSA.gov
Steering, electric power assist systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Campaign 19V020000 on NHTSA.gov
SeatsNov 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Campaign 18V822000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Representative owner complaints: service brakes
133 reports, newest first. Show all
Electrical system, Vehicle speed control, Service brakes, Mar 6, 2020
I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB
Service brakes, Dec 18, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES MADE A SQUEAKING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE ISSUE OCCURRED PRIMARILY WHEN THE VEHICLE WAS IN REVERSE AND WHENEVER IT RAINED, SNOWED, OR ANY CONDITION THAT CAUSED THE GROUND TO BE WET. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT CALLED ANTIOCH CHRYSLER DODGE JEEP (LOCATED AT 105 RT 173, ANTIOCH, IL 60002, 847-787-7016), BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Vehicle speed control, Service brakes, Dec 10, 2019
VEHICLE HAS ADJUSTABLE HEIGHT GAS PEDAL AND FACTORY FLOOR MATS PROPERLY INSTALLED. AFTER NEAR-MISS ACCIDENT I FOUND THE GAS PEDAL STUCK DOWN ON A VERTICAL RIB OF THE FLOOR MAT. PICTURES ATTACHED. WHEN PEDAL HEIGHT IS ADJUSTED FULL UP OR FULL DOWN IT CAN NOT REACH FLOOR MAT. WHEN ADJUSTED MID RANGE THOUGH, THE PEDAL CAN REACH THE FLOOR MAT AND STICK TO THE TOP OF THE FAR RIGHT HAND RIB. I WAS PULLING AWAY FROM A 4-WAY STOP GOING STRAIGHT WHEN THE 395HP VEHICLE MAINTAINED VIOLENT ACCELERATION. PRESSING THE BRAKE I BELIEVE STOPPED THE VIOLENT ACCELERATION OR DECREASED IT SIGNIFICANTLY. I NEEDED TO TOUCH THE PEDAL AGAIN TO GET TO A SAFE PLACE AND AGAIN JUST TOUCHING IT CAUSED VIOLENT ACCELERATION. REGAINED CONTROL OF THE VEHICLE AND PULLED OVER AND FOUND THE PEDAL STUCK TO THE TOP OF THE RIB. WAS A FEW BLOCKS FROM WHERE I PURCHASED THE VEHICLE A FEW DAYS BEFORE. THEIR RESOLUTION WAS TO CONFISCATE MY FLOOR MAT AND FOR ME TO GO TO A PARTS STORE TO BUY A NEW ONE FOR MY $45,000 VEHICLE. SEE ALSO ODI 11288197. *DSY*DT*DT*JB*DT *TP CONSUMER STATED HAVE A LOT OF CONTROLS BACKGROUND AND IMMEDIATELY ASSUMED THE BRAKING CUT BACK ON THE POWER AND WAS VERY SURE WHEN IT TOOK OFF AGAIN. CONSUMER ACROSSED THE INTERSECTION AND HAD ENOUGH SPEED TO MAKE IT TO A SAFE PLACE TO PULL OVER. PULLING UP THE PEDAL WAS NOT A VIABLE OPTION. CONSUMER FORGOT TO DETERMINE IF THE ENGINE BUTTON SHUTS OFF THE ENGINE IMMEDIATELY AT SPEED. *JB *DT*JB *TR*DT*DT*JB*DT*JB*DT *TP*JB*DT*JB*DT*JB
Air bags, Seats, Service brakes, Oct 6, 2019
SINCE BUYING THIS TRUCK (2019 RAM 1500) PURCHASE DATE 02/09/2019 MY AIRBAG LIGHT COMES ON I IMMEDIATELY TOOK IT BACK TO THE DEALERSHIP NAPLETON CHRYSLER JEEP DEALERSHIP (855)517-8371 THEY KEPT MY VEHICLE 3 WEEK AFTER I WAS TOLD PARTS WILL BE IN 2-3 BUSINESS DAYS! THEN 5 DAYS LATER I WAS I WAS TOLD PARTS ARE ON BACK ORDER WITHOUT GIVING ME A REPLACEMENT VEHICLE. THE SERVICE TECH (ERIC) NEVER CALLS ME BACK I HAVE TO KEEP GOING BACK IN FORTH TRYING TO GET A STATUS UP DATE ON MY VEHICLE.BRAND NEW TRUCK AND NO PARTS FOR IT NOR DOES CAN THE MECHANIC FIND OUT HOW TO FIX IT !!!HE SAID THE MECHANIC CAN'T FOUND THE PROBLEM . I ALSO COMPLAINED ABOUT A SEAT MEMORY ISSUE THAT SAYS NEED SERVICING CONTINUES COMING ON SAYING NEEDS SERVICING. NO ACTION WAS EVER TAKEN TO REPAIR THE PISSUE. I SPOKE WITH THE SERVICE MANAGER ABOUT THESE ISSUE HE ASSURED ME THAT HE WILL WORK CLOSELY WITH ME AND SERVICE TECH TO FIX THE ISSUES IT NEVER HAPPEN IT WAS JUST TO STOP ME FROM COMPLAINING ABOUT THE SERVICE I HAVE BEEN RECEIVING AND IT HAS BEEN 3 MONTHS 10/06/2019 SINCE I LAST TALK TO THE SERVICE MANAGER. I BEEN DRIVING AROUND WITH A AIRBAG ISSUE WHICH IS A SAFETY ISSUE SUPPOSE I GET INTO A ACCIDENT WHAT WILL HAPPEN IF THE AIRBAG DOE'S NOT DEPLOY. I HAVE OTHER ISSUE THE NAVIGATOR ISSUES THE BREAKS SWEAKS RADIO BUZZ AND WHEN BACK UP THERE NOTHING BEHIND ME AND THE CAR STOPS REALLY HARD AND FLASHING WARNING LIGHT RED JERKING MY NECK REALLY HARD
Service brakes, Oct 5, 2019
OUR VEHICLE HAS AN INTERMITTENT PROBLEM WITH THE BREAKS THAT SHOWED UP WITHIN A WEEK AFTER PURCHASE. IN THE FIRST MONTH OF OWNERSHIP OUR BREAKS LOCK UP WHEN BACKING UP FOR NO APPARENT REASON. TO CORRECT THE PROBLEM THE TRUCK HAS TO BE PUT BACK INTO PARK AND THEN INTO REVERSE AGAIN. THE SAFETY ISSUE IS IT HAS HAPPENED WHEN BACKING OUT OF A PARKING SPOT AND NEARLY GETTING HIT BECAUSE THE BREAKS LOCKED UP. IT HAS HAPPENED IN OUR DRIVEWAY AS WELL WITH NO OTHER CARS OR OTHER OBSTACLES NEAR. IN THE FIRST MONTH IT HAS HAPPENED NO LESS THAN 6 OR 7 TIMES.
Vehicle speed control, Other or unspecified, Service brakes, Sep 23, 2019
SEVERAL TIMES THE VEHICLE BRAKES HARD (AS IN LOCKS UP THE BRAKES) WHEN BACKING UP AND AUTO BRAKING IS ENABLED, BUT NOTHING IS THERE. SAME THING WHEN DRIVING FORWARD, FORWARD COLLISION WARNING AUTO BRAKES WHEN NOTHING AT ALL IS THERE, ALMOST RESULTING IN BEING REAR ENDED AT LEAST TWICE BEFORE I TURNED IT OFF.. AT LEAST I AM ABLE TO TURN IT OFF. I KEPT THE WARNING ON, AND IT GOES OFF ALL THE TIME WHEN I CROSS SPEED BUMPS OR SHADOWS FROM OVERPASSES. THIS IS EXTREMELY DANGEROUS AND CONTINUES AFTER TSBS THAT ARE SUPPOSED TO ADDRESS. ANOTHER KNOWN ISSUE THAT RAM ISNT ADDRESSING PUBLICLY IS BRAKE SQUEALING - THERE IS AN INTERNAL MEMO ABOUT IT, BUT DEALERSHIPS ARE NOT ADDRESSING IT - IT HAPPENS WHEN YOU BREAK LIGHTLY TO SLOW DOWN BETWEEN 70-40 MPH, BUT THEY CAN NEVER SEEM TO REPRODUCE IT AT THE DEALER. I OPENED A CASE WITH RAM AND THEY HAVE DONE ANYTHING OTHER THAN WHAT THE DEALER DID...I AM MOST WORRIED ABOUT THE SAFETY FEATURES CAUSING AN ACCIDENT, PLEASE HELP! LATEST DATE THE FRONT COLLISION WARNING ACTIVATED WHEN NOTHING WAS THERE WAS TODAY. IT HAPPENS ALL THE TIME.
Air bags, Seat belts, Service brakes, Sep 18, 2019, crash
IN THE CAR ACCIDENT THE AIR BAGS WEREN'T ACTIVATED.
Service brakes, Sep 2, 2019
AUG 6TH- DRIVING ON HWY, AND PARKING LIGHT AND BRAKE LIGHT FLASHING. STOPPED MY TRUCK AND BRAKES LOCKED UP. HAD TRUCK TOWED TO DEALER NEXT DAY, AND SERVICE DEPT SAID MY CALIPER DISC BRAKE WENT BAD! THEY REPLACED IT. ALMOST A MONTH LATER ON SEPT 1ST 2019, IT HAPPENED AGAIN WHILE I WAS DRIVING! MY HUSBAND WAS FOLLOWING ME, AND SAW SPARKS. STOPPED TRUCK AND BREAKS LOCKED UP AGAIN! HAVING IT TOWED TO SHOP AGAIN ON TUES SEPT 3RD BEING THEY WERE CLOSED FOR LABOR DAY. SINCE I BOUGHT THIS TRUCK 1 YEAR AGO, IV HAD BRAKE PROBLEM ALL ALONG, AND NUMEROUS TIMES IN THE SHOP FOR IT. THEY HAVE REPLACED AND TURNED MY ROTERS 2 TIMES ALREADY, AND THAT HAS NOT HELPED.
Steering, Electrical system, Service brakes, Aug 30, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Electrical system, Service brakes, Engine, Aug 27, 2019
I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.
Electrical system, Other or unspecified, Service brakes, Aug 22, 2019
WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE NHTSA.WEBMASTER@DOT.GOV ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.
Service brakes, Aug 21, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT TOOK THE VEHICLE TO POGUE CHRYSLER (2252 WEST EVERLY BROTHERS BOULEVARD, POWDERLY, KY 42367, (270)-641-0400) TO HAVE THE FRONT BRAKE PADS REPLACED. THE CONTACT STATED THAT THE REAR BRAKES FAILED WHEN REVERSING THE VEHICLE AND CAUSED THE VEHICLE TO JERK VIOLENTLY. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER TEST DROVE THE VEHICLE WITH THE CONTACT AND WAS ABLE TO RECREATE THE REAR BRAKE JERKING FAILURE; HOWEVER, THE DEALER STATED THAT THE JERKING WAS NORMAL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Other or unspecified, Service brakes, Aug 13, 2019
2019 RAM 1500 CENSER ISSUE, BREAKS WILL ENGAGE WHILE IN DRIVE INDICATING PARKING CENSER FRONT OR BACK THAT OBJECT IS TO CLOSE WITH NOTHING THERE. THIS HAS HAPPENED MULTIPLE TIMES WHEN STOPPED AT A STOP LIGHT ALL TRAFFIC STARTS TO MOVE TRUCK BRAKE WILL ENGAGE NOT ALLOWING TRUCK TO MOVE FORWARD. WE HAVE TO DISENGAGE THE CENSER TO BE ABLE TO MOVE. CLOSE TO ACCIDENT WITH OTHER TRUCK COMING TO INTERSECTION AND LIGHT BEING GREEN. I COULD NOT MOVE BECAUSE BREAK WOULD NOT DISENGAGE. WE HAVE TO TURN OFF BOTH PARKING ASSISTANT CENSERS TO BE ABLE TO MOVE. AFTER THIRD INCIDENT WE HAVE LEFT THE PARKING CENSERS OFF. CALLED DEALERSHIP WAS TOLD TO CLEAN CENSER THAT POSSIBLE LARGER DEBRIS MAY BE CAUSE, ALSO WASHED TRUCK BUT ISSUE CONTINUED. TAKING FOR SERVICE NEXT WEEK WITH DEALERSHIP.
Service brakes, Aug 13, 2019, crash
I OPENED THE DOOR ON MY 2019 RAM AND I WAS THE UNDER THE IMPRESSION THAT THESE TRUCKS WERE LOCK THE BRAKES IF IN DRIVE AND THE DOOR IS OPENED. IT DID NOT STOP AND RAN INTO A POLE CAUSING $550.00 WORTH OF DAMAGE TO THE FRONT BUMPER . THIS TRUCK IS SUPPOSED TO BE EQUIPPED WITH FRONT AND REAR SENSORS TO APPLY THE BRAKES AND IT DIDN'T WORK GOING FORWARD, BUT DOES WORK IN REVERSE.
Service brakes, Jul 24, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE BRAKES FAILED ON THREE OCCASIONS. THE BRAKE PEDAL WOULD EITHER BECOME REALLY SOFT OR IT WOULD TRAVEL TO THE FLOORBOARD WHEN DEPRESSED. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO BUTRNESS CHRYSLER DODGE JEEP RAM (1421 W MAIN ST, WHITEWATER, WI 53190, (262) 473-6060) TO BE DIAGNOSED, BUT THE FAILURES COULD NOT BE REPLICATED. THE SERVICE MANAGER STATED THAT NEW BRAKE MASTER CYLINDERS MAY NEED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 2,100.
Air bags, Seat belts, Service brakes, Jul 10, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V067000 (SERVICE BRAKES, HYDRAULIC) AND 19V407000 (AIR BAGS, SEAT BELTS). THE CONTACT CALLED ATLANTIC DODGE CHRYSLER JEEP AT 888-909-4754 (LOCATED AT 2330 US HIGHWAY 1 S, SAINT AUGUSTINE, FL 32086) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Jul 4, 2019, crash
ENGINE WAS STARTED ON THE VEHICLE. VEHICLE WAS PUT INTO GEAR WITH THE BRAKE PRESSED FIRMLY DOWN. THE VEHICLE STARTED MOVING EVEN WHILE BRAKE WAS PRESSED VERY FIRMLY IN. BRAKE PEDAL WAS ENGAGED AS FAR AS IT COULD BE, BUT THE TRUCK CONTINUED TO PICK UP SPEED UNTIL IT COLLIDED INTO ANOTHER PARKED VEHICLE. THE BRAKES WERE NOT WORKING AT ALL. IT CAUSED A CRASH WHICH CAUSED DAMAGE TO BOTH VEHICLES, MINE BEING A BENT UP BUMPER ON A 2 WEEK OLD TRUCK.
Air bags, Service brakes, Jun 26, 2019
VEHICLE WAS PRUCHASED FROM WALDORF DODGE (06/12/20190 WITH TWO (2) OPEN RECALLS, V07 & V71. AS THE CUSTOMER, I FOUND OUT ABOUT THE RECALLS ON MY OWN (INCLUDING ONE THAT HAD BEEN KNOWN OF SINCE FEB 2019) AND HAD TO CONTACT THE DEALERSHIP (WHO IGNORED THE WARNING ABOUT THE RECALLS DURING THE SALE AND FAILED TO TELL ME, THE CUSTOMER) TO FIX THIS ISSUE.
Steering, Air bags, Seat belts, Service brakes, Jun 20, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A U-CONNECT SYSTEM NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING), 19V407000 (AIR BAGS AND SEAT BELTS), AND 19V067000 (SERVICE BRAKES, HYDRAULIC). PERFORMANCE DODGE RAM (555 MANTUA PIKE, WOODBURY, NJ 08096, (856) 848-5008) WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW-UP WITH A RESPONSE. THE CONTACT DID NOT RECEIVE A RESPONSE AND WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Service brakes, Jun 19, 2019, crash
APRIL 30,2019 MY WIFE WAS IN OUR YARD AND MADE A SHARP RIGHT TURN INTO DRIVEWAY PUT ON BRAKES TRUCK DIDN'T STOP APPLIED BRAKES HARDER TRUCK ACCELERATED BRAKES DIDN'T STOP TRUCK AND PARK-ASSIST DIDN'T STOP TRUCK . TRUCK WENT THROUGH STEPS THEN HIT HOUSE KNOCKING HOUSE OFF FOUNDATION. AIR BAG DIDN'T DEPLORE. *BF*JB
Service brakes, Apr 9, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). WHILE DRIVING 10 MPH, THE BRAKE PEDAL SEPARATED AND FAILED TO STOP THE VEHICLE. THE EMERGENCY BRAKE WAS ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO HOBLIT RAM TRUCK CENTER (1990 HAYS LN, WOODLAND, CA 95776, (530) 662-4667) WHERE THE RECALL REPAIR WAS BEING PERFORMED. THE DEALER STATED THAT THE PEDAL SEPARATED AGAIN DURING THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.
Steering, Electrical system, Service brakes, Apr 8, 2019
SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Steering, Service brakes, Mar 28, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING) AND 19V067000 (SERVICE BRAKES, HYDRAULIC). APPLE CHRYSLER DODGE JEEP RAM OF HANOVER (200 EISENHOWER DR, HANOVER, PA 17331, 717-637-1101) WAS UNABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME DUE TO THE PART BEING ON A NATION-WIDE BACKORDER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Mar 5, 2019
RECALL STATING MY BRAKE PEDAL MAY FALL OFF WHICH CAN BE DANGEROUS TO MYSELF AND 2 KIDS OR OTHER DRIVERS ON THE ROAD.
Service brakes, Mar 4, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A SECOND RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V067000 (SERVICE BRAKES, HYDRAULIC). RON CARTER CHRYSLER JEEP DODGE RAM OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, 281-488-4060) INDICATED THAT THE PART WAS NOT AVAILABLE. THE DEALER ALSO INDICATED THAT MORE THAN 100 CONSUMERS WERE ON A WAITING LIST AND THEY WERE RECEIVING TWO PARTS PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT