2019 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,480 owner complaints filed for this model year. This is the 3rd highest complaint count among 17 1500 model years with reports.
Of the 2019 reports, 76 involved a crash and 11 involved a fire. 63 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bags, side/window, curtain, inflatorDec 1, 2025
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Campaign 25V824000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Driving with a disabled electronic stability control system can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Campaign 24V653000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Feb 13, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Campaign 20V080000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Campaign 19V887000 on NHTSA.gov
Steering, electric power assist systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Campaign 19V812000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
StructureAug 27, 2019
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Campaign 19E059000 on NHTSA.gov
Electrical system, instrument cluster/panelJul 26, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Campaign 19V556000 on NHTSA.gov
Tires, temporary/emergency spare tireJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Campaign 19V448000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Electrical system, 12v/24v/48v batteryFeb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Campaign 19V142000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Campaign 19V067000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Campaign 19V051000 on NHTSA.gov
Steering, electric power assist systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Campaign 19V020000 on NHTSA.gov
SeatsNov 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Campaign 18V822000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Representative owner complaints: steering
337 reports, newest first. Show all
Steering, Feb 13, 2020
POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY
Steering, Feb 11, 2020
I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.
Steering, Jan 1, 2020
WHILE DRIVING TRUCK AT LOW SPEED, POWER STEERING STOPPED WORKING, MAKING IT DIFFICULT TO STEER. WITHIN A MINUTE, THE POWER STEERING RANDOMLY BEGAN WORKING AGAIN. OVER CORRECTION AT THIS POINT COULD HAVE CAUSED A SERIOUS CRASH. CALLED DEALERSHIP AND WAS TOLD TO ACTIVATE ASSIST BUTTON TO HAVE TRUCK TOWED BECAUSE IT IS NOT SAFE TO DRIVE. TRUCK WAS TOWED TO DEALERSHIP FOR SERVICE. WAS TOLD THERE WAS A RECALL FOR THIS ISSUE--LOOSE GROUND WIRE IN FRONT DRIVER FENDER AREA. WAS TOLD ISSUE WAS FIXED. PICKED UP TRUCK. WITHIN WEEKS, LOSS OF POWER STEERING RECURRED WHILE DRIVING AT 35-40 MPH, THEN ABRUPTLY RESUMED IN ABOUT A MINUTE. AGAIN, OVERCORRECTION AT THIS POINT COULD HAVE RESULTED IN SERIOUS CRASH. MY TRUCK HAS SINCE BEEN IN THE SERVICE DEPARTMENT AT THE DEALERSHIP AND IT HAS BEEN OVER 2 MONTHS! THIS QUALIFIES IT AS A LEMON IN ACCORDANCE WITH MY STATE'S LEMON LAW. I'M TOLD THEY ARE NOT ABLE TO REPRODUCE ISSUE AND SO WARRANTY WILL NOT ALLOW THEM TO WORK ON FIXING IT. FILED COMPLAINT WITH FCA AND A CASE WAS OPENED BUT HAVE BEEN BOUNCED AROUND TO SEVERAL CASE MANAGERS AND CURRENTLY NO ONE IS RETURNING MY INQUIRIES. I HAVE REQUESTED A FULL BUY BACK. FEELS LIKE A SMOKESCREEN WITH NOTHING BUT DELAYS AND EXCUSES. THE DEALERSHIP HAS BEEN OUTSTANDING, BUT AT THE MOMENT I HAVE LOST FAITH IN FCA AND THE RAM BRAND.
Steering, Dec 11, 2019
WHEN DRIVING SPEEDS ARE IN EXCESS OF 70 MPH STEERING WHEEL DOES NOT RETURN TO CENTER WHEN STEERING ON THE FREEWAY.
Steering, Nov 28, 2019
I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!
Steering, Oct 17, 2019
LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER
Steering, Oct 10, 2019
WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.
Steering, Oct 2, 2019
WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.
Steering, Sep 30, 2019
STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.
Steering, Sep 17, 2019
STEERING SEEMS TO STICK TO THE LEFT AT 40 MPH AND UP.ALMOST STICKS AT 10-11 OCLOCK..MUST BE FORCEFULLY RETURNED TO CENTER LINE.SEEMS TO OVER AND UNDER STEER NEEDS TO BE CONSTANTLY MANAGED.IT IS DANGEROUS.
Steering, Sep 16, 2019
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME PAVED BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I KNOW NOTHING ABOUT THAT TYPE OF STEERING. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. ANY ADVICE? I HAVE AN APPOINTMENT WITH THE DEALER SERVICE DEPARTMENT IN ABOUT 10 DAYS TO TAKE IT IN FOR A LOOK SEE. THIS IS DANGEROUS.. MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT HAVING TO PULL THE STEERING BACK OUT OF ONCOMING TRAFFIC.
Steering, Sep 16, 2019
I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.
Steering, Sep 11, 2019
AFTER TRAVELING AT HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, FOR 10 TO 20 MINUTES THE STEERING WILL STICK AT AROUND THE 1100 TO 1000 O'CLOCK POSITION DURING LEFT HAND TURNS ON INTERSTATES. IF LEFT ALONE THE STEERING WILL NOT REALIGN AT THE 12 O'CLOCK POSITION AND VEHICLE WILL CONTINUE TO VEER LEFT . YOU MUST MANUALLY STEER RIGHT PAST A NOTICEABLE DETENT IN THE STEERING PATH TO RETURN THE WHEEL TO CORRECT POSITION. THE LONGER YOU DRIVE THE MORE NOTICEABLE THE STICKING BECOMES AND MORE FORCE IS REQUIRED TO BRING THE WHEEL BACK TO CENTER. AS THE FORCE REQUIREMENT INCREASES THE INCREASE OF OVERCORRECTIONS OCCURS. THIS IS QUICKLY BECOMING VERY DANGEROUS. OF NOTE IS THE FACT THIS WILL NOT OCCUR BELOW HIGHWAY SPEEDS EVEN AFTER TRAVELING AT HIGHWAY SPEEDS FOR 20 MINUTES. ONCE YOU GO BELOW 60 THE MALFUNCTION WILL NOT DUPLICATE. THIS VEHICLE HAS HAD ALL REQUIRED RECALL REPAIRS FOR GROUND CABLE PRIOR TO PURCHASE. MAINTENANCE APPOINTMENT WITH DEALER IS SET WITHIN THE WEEK.
Steering, Sep 3, 2019
FEELS LIKE THE STEERING IS STICKING WHEN TURNING LEFT AND RIGHT WHEN TURNING.
Steering, Electrical system, Service brakes, Aug 30, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.
Steering, Other or unspecified, Aug 26, 2019
WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.
Steering, Aug 22, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
Steering, Aug 6, 2019
WHEN DRIVING FOR ABOUT ONE HOUR WHEN TURNING TO THE LEFT THE STEERING STICKS AND I HAVE TO MANUALLY BRING IT TO CENTER. IT WILL NOT RETURN TO CENTER UNLESS I TURN IT TO THE RIGHT. ITS ENTERTAINMENT AND IVE HAD IT INTO THE DEALERSHIP MENY TIMES. THIS IS VERY DANGEROUS AND MAY LOSE CONTROL BY OVERCOMPENSATING FOR IT. I HAVE HAD ALL THE UPDATES AND RECALLS PERFORMED ON THE TRUCK BUT NOTHING HAS RESOLVED THE PROBLEM. DOGE NEEDS TO ADDRESS THIS ISSUES ASAP.
Steering, Jul 31, 2019
STEERING STICKS WHEN IN A LEFT TURN AT HIGHWAY SPEED HAVE TO FORCIBLY RECENTER IT WHEN COMING OUT OF THE TURN IT WILL KEEP TURNING LEFT IF PRESSURE ON THE WHEEL IS RELAXED.
Steering, Jul 22, 2019
STEERING WHEEL OCCASIONALLY DOES NOT RETURN TO CENTER WHEN TURNING LEFT. I CAN LET GO OF STEERING WHEEL AND IT WILL STICK IN THE 10 O'CLOCK POSITION FOR EXAMPLE.
Steering, Jul 16, 2019
WHILE STEERING LEFT AND RIGHT, THE POWER STEERING SEEMS TO INTERMITTENTLY GO OUT, IT HAPPENS OFF AND ON, AND YOU HAVE TO HOLD ON TIGHTLY TO THE STEERING WHEEL OR YOU WILL LOOSE CONTROL, I TOOK IT TO THE DEALER AND THEY TELL ME IT IS NORMAL FOR THIS TRUCK WHICH I STRONGLY DISAGREED WITH THEM, A NEW TRUCK OR ANY NEW CAR DOES NOT JUST LOOSE STEERING
Steering, Jul 1, 2019
STEERING KEEPS INTERMITTENTLY STICKING WHEN TURNING LEFT
Steering, Air bags, Seat belts, Service brakes, Jun 20, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A U-CONNECT SYSTEM NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING), 19V407000 (AIR BAGS AND SEAT BELTS), AND 19V067000 (SERVICE BRAKES, HYDRAULIC). PERFORMANCE DODGE RAM (555 MANTUA PIKE, WOODBURY, NJ 08096, (856) 848-5008) WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW-UP WITH A RESPONSE. THE CONTACT DID NOT RECEIVE A RESPONSE AND WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Suspension, May 28, 2019
TL* THE CONTACT OWNS A 2019 RAM 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS AND MAKING LEFT TURNS, THE STEERING WHEEL MOMENTARILY SEIZED BEFORE RETURNING TO THE CENTER POSITION. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT WHEN MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO MCCLURG CHRYSLER DODGE JEEP (LOCATED AT 125 N CENTER ST, PERRY, NY 14530, (585) 969-3496) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE MECHANIC PERFORMED MINOR ADJUSTMENTS ON THE FRONT SUSPENSION AND STEERING; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. *BF*JB
Steering, May 17, 2019
WHEN TURNING THE STEERING WHEEL BACK TO THE CENTER FROM THE LEFT, THERE SEEMS TO BE A CATCH AND IT RESISTS TURNING. IT SEEMS TO MATCH OTHER RECALLS OUT THERE, BUT MY VIN WAS NOT INCLUDED IN ANY OF THE CURRENT, DOCUMENTED RECALLS.