2019 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,480 owner complaints filed for this model year. This is the 3rd highest complaint count among 17 1500 model years with reports.
Of the 2019 reports, 76 involved a crash and 11 involved a fire. 63 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bags, side/window, curtain, inflatorDec 1, 2025
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Campaign 25V824000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Driving with a disabled electronic stability control system can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Campaign 24V653000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Feb 13, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Campaign 20V080000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Campaign 19V887000 on NHTSA.gov
Steering, electric power assist systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Campaign 19V812000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
StructureAug 27, 2019
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Campaign 19E059000 on NHTSA.gov
Electrical system, instrument cluster/panelJul 26, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Campaign 19V556000 on NHTSA.gov
Tires, temporary/emergency spare tireJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Campaign 19V448000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Electrical system, 12v/24v/48v batteryFeb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Campaign 19V142000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Campaign 19V067000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Campaign 19V051000 on NHTSA.gov
Steering, electric power assist systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Campaign 19V020000 on NHTSA.gov
SeatsNov 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Campaign 18V822000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Representative owner complaints
1,480 reports, newest first.
Steering, May 30, 2023
The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.
Electrical system, Exterior lighting, May 25, 2023
Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.
Other or unspecified, May 22, 2023
This issue has not occurred to me yet, but I have seen many instances in my research of the issue of where the issue has occurred. I believe it should be looked at seriously because of the risks. The rear back window has a defect that allows a crack in the plastic frame of the window to allow water in from the outside of the truck. The water intrusion itself is not a safety issue, but the damage it can cause to the RF Module system that is mounted behind the back seat of the vehicle is a safety issue. If the leak becomes severe enough it can cause the module to short out or completely go out. This module controls the keyless start system. If the system were to short out while driving it could result in the vehicle turning off and the driver losing control of the electrical systems in the vehicle. RAM will only cover the replacement of the window under warranty, but many owner's don't even know of the issue. I didn't until I noticed the water all over my seats. RAM also only replaces the window with an exact replacement that will allow for the issue to reoccur.
Electrical system, May 20, 2023
Problem began October 2022. Digital instrument cluster went completely out. My personal safety is a failure to obtain information that illuminates from this panel. I took the vehicle to the dealership I bought it from and they tried a software update and it failed. I was then told the cluster needs to be replaced. Trying to be consistent with my maintenance and not knowing the milage hinders the proper upkeep of my vehicle. My vehicle is available for inspection.
Engine, May 19, 2023
Exhaust manifold is cracked, and broken exhaust bolts.
Structure, May 18, 2023
The contact owns a 2019 Ram 1500. The contact stated that the passenger side dashboard had started to delaminate; over time, the delamination began to spread to the driver side. The contact stated that a crack had formed over passenger side dashboard and expressed concern that the delamination may cause the air bags to not deploy in the event of a crash. The dealer noticed the failure on his last visit and an appointment was made to inspect the failure The manufacturer was notified of the failure and he was given a case number. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Power train, May 17, 2023
The truck intermittently comes out of gear when braking. A bell rings and a message is displayed on the dash instructing the driver to shift the truck into park and then select desired gear. The dealership cannot replicate the problem and has not been able to fix the problem. The truck has been in and out of the dealership for the past year and the problem still exists. I have an active lemon law claim with Ram. They denied the claim stating it is a warrantee matter, but they cannot fix it. I have a call into the Department of Consumer Affairs to initiate the arbitration process. My family and I are afraid to drive the truck due to the safety issue.
Power train, May 10, 2023
The contact owns a 2019 Ram 1500. The contact stated that while driving at slower speeds and attempting to accelerate, the transmission would erroneously shift to neutral with the message "Shift to park(P) and back to drive(D)" was displayed. After shifting to the park and back to the drive, the vehicle operated normally. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 32,000.
Visibility/wiper, May 9, 2023
Trim cracks around rear window, allowing rain to come inside while driving, this creates a mist that is detrimental to driver safety. Water gets onto inside of windshield and in the drivers face. Needs to be addressed before someone gets blinded by the rain mist and unable to see safely.
Steering, May 8, 2023
The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.
Fuel/propulsion system, May 7, 2023
Fuel pump failure resulted in the loss of propulsion on the Highway.
Air bags, May 4, 2023, crash
The contact owned a 2019 RAM 1500. The contact stated that while her son was driving at an undisclosed speed and due to an unknown cause, he caused the vehicle to swerve and then crash into a pole. No warning lights were illuminated. The air bags had failed to deploy, and the contact's son had not sustained injuries. A police report was filed. The vehicle was towed to a tow yard and deemed totaled. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Engine, May 1, 2023
The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, an abnormal ticking sound was coming from the engine. The contact stated that over time, the ticking sound became louder, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the cam shaft intake, the cylinder head, the valve cover gasket, and several other unknown parts inside the engine needed to be replaced. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 103,000.
Electrical system, Apr 30, 2023
Parking sensors will activate at random times when nothing is around or in proximity.
Other or unspecified, Apr 30, 2023
Power steering cut in and out while driving and changing lanes making it difficult to steer. While attempting to force the wheel to steer properly, power steering re-engaged causing truck to jerk.
Electrical system, Engine, Apr 28, 2023
The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine and voltage warning lights were illuminated. The vehicle was taken to an independent mechanic who informed him that the eTorque system was not charging the battery as designed. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.
Structure, Other or unspecified, Apr 25, 2023
Inside the truck I have located a crack in the rear window. The crack is in both sides of the sliding rear window and now leaks. I’m sure overtime this can damage in the interior which may damage seats and or the body of the vehicle. My vehicle is out of warrants and apparently they won’t cover this. Major defect, websites easily accessible with the same issue I have encountered.
Engine, Fuel/propulsion system, Apr 25, 2023
2019 Ram Ecodiesel 3.0. I was Driving back to work on Easter Sunday 2023 after visiting family. It was a 5 hour trip, I was halfway through when the engine started making a loud banging sound. I pulled over & the engine died and would not turn over. I am sure the engine threw a rod, two other driver stopped & asked if everything was ok because they could hear the engine noise from their cars when it happened. There were no check engine lights or messages before or during the engine failing. I had to get a tow truck & tow it to the nearest dealer. It has been at the dealer for 2 weeks, they still have not diagnosed a problem but said if it is the engine it is on backorder & they don't know when it will be fixed & they refuse to give me a loaner. The truck is still under powertrain warranty. Where is my consumer protection? It is beyond frustrating to pay big money for something & not have what you paid for. I bought the truck for reliable transportation & Ram refuses to give me another vehicle. I am still having to pay insurance & car tag fees for my truck while I wait for an answer from the dealer, I have no idea if they will warranty it or when the truck will be repaired. On a separate note there is also an open fuel pump recall on my truck that is close to a year old with no ETA on a fix. I did not purchase a vehicle with plans to never have the recall fixed, I had one RAM dealer in Laurel, MS tell me it was an unrepairable recall & they were not even interested in purchasing my truck or a trade in due to the recall before my engine failed.
Engine, Apr 20, 2023
MY VEHICLE IS A 2019 RAM 1500 LARAMIE WHICH DEVELOPED A TICKING SOUND ON THE PASSENGER SIDE OF THE ENGINE. AFTER DOING MY RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE RAM HEMI ENGINE ON BOTH THE DRIVER AND PASSENGER SIDES. THERE ARE MANY OWNERS STATING THAT THIS IS DUE TO THE ENGINE MANIFOLD OR BOLTS AND SOMETIMES BOTH CRACKING FROM WARPING OF THE MANIFOLD. AFTER INSPECTION, THE MANIFOLD AND BOLTS ARE BOTH CRACKED AND NEED TO BE REPLACED. THIS SEEMS TO BE MORE THAN COMMON AND AN ONGOING ISSUE WITH THIS VEHICLE AND CHRYSLER NEEDS TO ADDRESS THIS.
Electrical system, Apr 19, 2023
Vehicle purchased from new, and serviced appropriately. 4/18/2023, started vehicle in am and drove 30 minutes. Stopped and parked, and vehicle failed to turn off when using start/stop button. Unable to shut vehicle down. Drove to dealer 30 minutes away, and tested where start/stop button jammed/inoperable. Danger associated that vehicle is unable to be shut down in any way if button is stuck (possible defective manufacturing), and vehicle is unable to be stalled to shut vehicle down. Vehicle must have battery disconnected or run out of fuel in order to stop in these circumstances.
Electrical system, Back over prevention, Apr 19, 2023
The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.
Engine, Apr 18, 2023
To my knowledge this is a very common issue with the 5.7L Hemi. My 2019 Ram 1500 Classic bighorn that currently sits at just over 51,000 miles has notorious Hemi tic. I have done my research and have found over 75 people that have had the same issue. I have heard that it is due to too many hrs of idle time but I have read and seen many videos showing that the underlying cause is due to faulty lifters, cams and also the horrible MDS. I have noticed that Ram went to the engine management system that shuts the truck off when you come to a complete stop instead of the MDS that shuts down several of the cylinders when at a consistent speed. I would like for something to be done not only for me but other customers that like the Ram trucks! This has not been diagnosed by dealership but I have worked on vehicles my entire life and have done my fair share of research on this subject! Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Apr 15, 2023
ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.
Other or unspecified, Apr 14, 2023
The rear glass develops a leaks after a year or two due to the glass sealant failing and water freezing in the crevices and cracking the plastic frame attached to the glass. This causes water to enter the cabin in a rain and wet the carpet. The leak if unnoticed, causes mold to develop on the carpet/headliner, which is a safety/health issue.
Electrical system, Vehicle speed control, Apr 9, 2023
I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting resume on your cruise control on the interstate after you slowed down. Finally made it home and took pictures of the alarms that were still present. Let my truck sit there for about an hour and started it up and it shows no messages stored but the check engine light is on. If tonight happened at a busier intersection, I could have put my family in a life-threatening situation! I have to other ways of transportation, I am taking a risk and putting others at risk driving to work.