2019 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,480 owner complaints filed for this model year. This is the 3rd highest complaint count among 17 1500 model years with reports.
Of the 2019 reports, 76 involved a crash and 11 involved a fire. 63 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bags, side/window, curtain, inflatorDec 1, 2025
Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Campaign 25V824000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Driving with a disabled electronic stability control system can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Campaign 24V653000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Power train, transfer case (4-wheel drive)Feb 13, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 pickup trucks equipped with four-wheel drive. A gear within the transfer case may not have been installed correctly, possibly causing the vehicle to become stuck in neutral. If this occurs while driving, there could be a sudden loss of power. Additionally, a loss of 'PARK' function may occur.
A sudden loss of power or a loss of 'PARK' function may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began March 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W06.
Campaign 20V080000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsDec 12, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. An incorrect Tire Pressure Monitoring System (TPMS) sensor could have been installed during production causing the sensor to not display the low tire pressure warning indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Without a warning indicator, the driver will be unaware if low tire pressure occurs, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the TPMS sensor, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE1.
Campaign 19V887000 on NHTSA.gov
Steering, electric power assist systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. These vehicles may have been built with a contaminated electric power steering (EPS) gear that may short circuit, potentially resulting in an intermittent loss of power steering assist.
An intermittent loss of power steering assist may cause an inconsistent steering effort, especially during lower speed maneuvers, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the EPS gear assembly, free of charge. The recall began December 12, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA's number for this recall is VB8.
Campaign 19V812000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
StructureAug 27, 2019
Chrysler (FCA US LLC) is recalling certain Mopar Rear Step Kits, part number 82215289AB, designed for model year 2019 Ram 1500 trucks. In the event of a rear impact crash, the rear step kit may cause the rear control arms to contact the fuel tank.
Contact with the fuel tank may cause a fuel leak, increasing the risk of a fire.
Chrysler will notify owners, and dealers will replace the bed step, free of charge. The recall began September 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V93.
Campaign 19E059000 on NHTSA.gov
Electrical system, instrument cluster/panelJul 26, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fails to conform with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems and increase the risk of crash.
Chrysler will notify owners, and dealers will replace the instrument cluster, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V83.
Campaign 19V556000 on NHTSA.gov
Tires, temporary/emergency spare tireJun 13, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 trucks. The spare tire provided may differ in size and required inflation pressure from the information on the tire placard label. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
The driver, referencing the tire placard label, may incorrectly inflate the spare tire, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the incorrect size spare tire with the correct size spare tire, free of charge. The recall began June 27, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V67.
Campaign 19V448000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Power train, driveline, driveshaftApr 25, 2019
Chrysler (FCA US LLC) is recalling certain 2018-2019 Ram 1500 pickup trucks. The rear driveshaft may have an incomplete weld fusion between the tube and tube yoke, which may lead to weld cracking or the driveshaft fracturing.
A fractured rear driveshaft could detach from the vehicle and become a road hazard, or it may result in a loss of drive power, both of which can increase the risk of a crash.
FCA US will notify owners, and dealers will replace the rear driveshaft, free of charge. The recall began June 13, 2019. Owners may contact FCA US customer service at 1-800-853-1403. The FCA US recall number is V48.
Campaign 19V324000 on NHTSA.gov
SteeringMar 14, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and 2019 Ram 1500 vehicles. These vehicles have improperly machined steering column stub shafts that may break, possibly causing the steering wheel to detach from the steering column.
If the steering wheel detaches from the steering column, the driver may lose control of the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will inspect the steering column, replacing it, as necessary, free of charge. The recall began April 5, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V29.
Campaign 19V201000 on NHTSA.gov
Electrical system, 12v/24v/48v batteryFeb 28, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with a 48v auxiliary battery system located behind the rear seat (sales code: XBZ). Due to an incorrect assembly repair process, the auxiliary battery wire terminal connection may overheat.
If the auxiliary battery system overheats, there is an increased risk of a fire within the cabin even if the ignition is off.
FCA US has notified owners, and dealers will properly secure the auxiliary battery fasteners, free of charge. The recall began March 15, 2019. Owners may contact Chrysler's customer service at 1-800-853-1403. The Chrysler number for this recall is V17.
Campaign 19V142000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesFeb 5, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles equipped with adjustable pedals. The affected vehicles have a brake pedal that may move too far and separate from pedal assembly.
If the brake pedal separates from the pedal assembly, the driver may be unable to brake the vehicle, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the adjustable pedal assembly, free of charge. The recall began on February 25, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V07.
Campaign 19V067000 on NHTSA.gov
Visibility, defroster/defogger/hvac systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 vehicles equipped with a 12" touchscreen display and a base-level heating, ventilation and air conditioning ("HVAC") system. Vehicles with this combination do not have a functioning windshield defrosting and defogging system. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 103, "Windshield defrosting and defogging systems."
The lack of a functioning windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of crash.
Chrysler will notify owners, and dealers will repurchase the affected vehicles. The recall began March 7, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V12.
Campaign 19V051000 on NHTSA.gov
Steering, electric power assist systemJan 24, 2019
Chrysler (FCA US LLC) is recalling certain 2019 Ram 1500 vehicles. The battery ground fastener on the driver-side front fender may have been improperly secured, possibly resulting in a loss of power steering assist.
A loss of power steering could vary the steering effort required, possibly causing vehicle oversteer or understeer, increasing the risk of crash.
Chrysler has notified owners, and dealers will properly secure the ground fastener, free of charge. The recall began on February 11, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V04.
Campaign 19V020000 on NHTSA.gov
SeatsNov 20, 2018
Chrysler (FCA US LLC) is recalling certain 2019 RAM 1500 trucks. The seat track position sensor on the manually-adjusted passenger seats may come loose and out of position, preventing the sensor from detecting if the seat is in the full-forward position.
If the sensor cannot identify that the seat is in the full-forward position and adjust the frontal air bag deployment accordingly, there would be an increased the risk of a injury in the event of a crash.
Chrysler will notify owners and dealers will inspect the passenger seat track position sensor bracket, replacing it as necessary, free of charge. The recall began December 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB7.
Campaign 18V822000 on NHTSA.gov
Power train, axle assemblyAug 23, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 RAM 1500 trucks. The rear differential may have been insufficiently filled, possibly resulting in its failure.
If the rear axle assembly fails, it can cause a loss of drive or the rear wheels may lock up. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect the rear axle oil level. Rear axles with an insufficient amount of oil will be replaced, free of charge. The recall began September 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U88.
Campaign 18V556000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Representative owner complaints
1,480 reports, newest first.
Electrical system, Structure, Forward collision avoidance, Jan 2, 2023, crash
The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck.
Fuel/propulsion system, Jan 2, 2023
While under warranty brought my vehicle to the dealer because I could not pump gas. The pump would continue to click off while fueling. Dealer told me that it may be the gas station that I'm going to and that they could not replicate the problem. Fast forward 6 months, the vehicle is now out of warranty and the problem has continued to the point where I can't put any fuel in. Brought it to another dealer and they said I need a new fuel pump and a new fuel tank at at cost of $2500. This should have been covered under the warranty but the first dealer was less than honest. I'm sure they knew what the issue was since there are numerous complaints similar to mine on this site. NHTSA should investigate and/or open a recall because RAM won't. This fuel issue isn't just related to the 2019 1500 but other years as well. Consumers are paying for repairs that RAM should be covering through the recall.
Other or unspecified, Jan 1, 2023
The rear window frame has cracked with under 33,000 miles on the truck. The crack occurred prior to my purchase of the vehicle. The crack has allowed water to enter the rear of the vehicle and potentially damage/interfere with various electronic systems and cause odors/mold. This water intrusions has caused some of these vehicles to no longer operate. The vehicle is available for inspection. It has not been inspected by a dealership to my knowledge (recently purchased used). This issue has not activated any sort of warning lights and was discovered luckily by accident, so I have been able to take some action to attempt to mitigate this issue. These mitigation steps are in no way permanent solutions for this issue.
Electrical system, Other or unspecified, Jan 1, 2023
2019 Ram 1500 Limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by Safe Lite glass shop in Wilmington NC. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix $1000.00 On 12/28.2022 went to Hendricks Ram in Wilmington NC to have truck inspected. Service advisor [XXX] confirmed the rear window plastic frame cracked and leaking. He advised the Ram refuses to pay for the design defect. Estimate $1035.00. See attached estimate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Visibility/wiper, Dec 27, 2022
2 Issues to go over: 1.) The rear defroster. My defroster has failed on me twice. First time I had it repaired, second time they were going to charge me the same amount for the same failure. I had it repaired by my local auto shop, So it has not been touched by a manufacturer technitian. No warning to it at all. I only noticed it once I had ice covering my rear window and could not defrost, elimitating any center rear view completetly. 2.) The Main issue is the side view mirrors. They are automatic mirrors with a button on the interior to open and close them. From what the Dealership has told me is they use plastic gears to control the mirror operation. And they tend to get stripped out, this happens so often that there is a 6 month backorder on these parts. The safety issue arrises when I am driving down the road at either highway speeds or if there are large wind gusts, my side view mirror will close on me, because those gears holding the mirror in place has stripped so it just closes due to wind pressure. I have to stop the car, get our and reposition the mirror or else I have no visibility from the side view mirror that closes. This is a massive safety risk as I am unable to see to the left OR right of me if my mirror collapses shut. And the fact that this happens to so many vehicle that I cant get the parts to fix it for at least six months in unnacceptable.
Structure, Dec 27, 2022
My sunroof exploded and sprayed shards of glass all over the inside of of the truck and passengers.
Vehicle speed control, Fuel/propulsion system, Visibility/wiper, Dec 23, 2022
Our defrost system on windshield is only working on one side. First things first, the Vin number and the picture listed does not match our vehicle so I will be calling the the safety line to get it fixed. When googling the Dodge recalls. It popped up as a recall but I guess it’s not on our vin number dodge yet? Then the truck automatically started smelling like antifreeze. When driving it sometimes loses power to the gas pedal and starts to slow down! The back windshield started leaking the same day as the defrost malfunction. There is no dash signal when there’s low air in tires….. And depending on speed of the dodge started making like dying whale moaning sounds. When turning the truck off, it stops for a minute, but then it starts again. This truck only has 50,000 miles on it and it should not be tearing up this quick as it is. When pushing the push start on and off, it always goes into a cc mode instead of turning off Last but not least the gas tank is malfunctioning when you put the gas pump into the tank I think the gas is leaking out and you have to constantly reset the gas pump handle. Also, the tailgate is getting stuck and you cannot open it. I’m afraid it’s going to come open when driving. Thank you for your time. Hope to speak with you soon. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Other or unspecified, Dec 22, 2022
The plastic cover for the fuel line and power cables on the underbelly of the vehicle came loose and drags down the road, exposing the fuel lines in the power connections. The clips that hold the cover in place to prevent the lines from getting struck by road debris failed. Could cause failure to fuel system and other components.
Fuel/propulsion system, Dec 22, 2022
When refueling, the fuel vapor recovery system causes the gas pump to shut off after only a couple seconds of pumping fuel. This happens continually while attempting to refuel. It takes 20-25 minutes to refill the tank. The dealership says they have to replace the whole fuel tank to fix this issue at a cost of over $1,800.
Steering, Dec 21, 2022
Experience: Ongoing issue and reproducible each time driving. Notice "stuck" feeling in steering at speeds over 45mph. "Stuck" feeling consistently reproduced while at highway speeds making left bend, left lane change, or slight left turn. Problem consistently occurs between 10 and 11 o'clock angle. Problem occurs occasionally with right bends, lane changes, and turns. Problem was experienced immediately at purchase of the vehicle (34K miles) but not fixed until 47k miles. Safety Concern: Problem occurs at high speeds and jerking the steering wheel to correct for the "stick" could lead to overcorrection or slippage, especially in poor weather conditions. Unsafe in dense traffic. Dealer: Dealer identified the issue with the rack and pinion. Dealer said "found rack to have internal fault replaced and set toe cn". Dealer mentioned there was an electrical short in the rack and pinion causing the "stick". Inspection: No inspection made by anyone other than the dealership.
Other or unspecified, Dec 15, 2022
I have a 2019 Ram four-door with approx. 44k miles. I bought it brand new and have never been in an accident. I was coming to a stop light that turned green as I approached so I was slowing down, but when I accelerated, the truck dings at me, gives me the error code "Shift to P then Desired Gear" and shifts itself into neutral. I had to come to a stop, then put it back into Drive and continue driving.
Fuel/propulsion system, Dec 15, 2022
Purchased a 2019 Ram 1500 used, with 43k miles earlier this year. Twice, the trucks computer, and fuel gage said I had more then a quarter tank let in fuel. Twice, I have run completely out of gas, stalling the truck, and left no way to accelerate. Almost causing an accident.
Visibility, Dec 14, 2022
The contact owns a 2019 Ram 1500. The contact stated that after the vehicle was started, all the windows were wet. The contact then stated that while attempting to turn on the defogger, there was a ticking sound. The contact stated that she noticed water was leaking on the inside of the rear window. As a result, the condensation caused the rear seats to remain wet. No warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Latches/locks/linkages, Dec 14, 2022
The contact owns a 2019 Ram 1500. The vehicle's tailgate failed to open and close correctly. The contact had taken the vehicle to the dealer who did not find the cause of the failure. The dealer advised that they close the tailgate more aggressively. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 37,255.
Steering, Power train, Dec 8, 2022
The contact owns a 2019 Ram 1500. The contact stated while driving 80 MPH, a flashing warning light appeared on the instrument panel and the vehicle lost power steering functionality. The vehicle was restarted, and the power steering functionality returned. The contact then stated while driving 20 MPH, several unknown warning lights appeared on the instrument panel and the vehicle stalled. The contact waited 5 minutes before restarting the vehicle. The contact stated that the check engine warning light remained illuminated, and the gear shifter failed to move out of park(P). The contact waited for several minutes and was able to drive the vehicle; however, the vehicle lost power steering functionality again. Upon investigation, the contact discovered NHTSA Campaign Number: 19V020000 (Steering). The dealer and the manufacturer were notified of the failure, and both confirmed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was unknown.
Fuel/propulsion system, Dec 8, 2022
2019 ram classic problem filling gas tank
Steering, Dec 6, 2022
While driving, the truck lost power steering and the EPS light came on.
Fuel/propulsion system, Dec 3, 2022
Difficulties fueling vehicle. Gas pump consistently shuts off after a few (2-3) seconds of pumping gas. Bought vehicle used, have filled up 3 times in 1 month and have had issues with 2 of the full ups.
Steering, Dec 3, 2022
When driving the truck at times the steering sticks to the left when making a left turn. The steering sticks around the 9-11 o'clock position on the steering wheel and will not return to center unless you turn the wheel yourself. You can feel the sticking when you bump the wheel toward 12 o'clock to return to center. It is definitely a safety issue and makes me extremely nervous while it is occurring. What if it will not allow me to correct the turning at some point it will cause an accident. I've had it at the garage and they said they could not reproduce the sticking when they were driving it. It does not occur at all times typically only happens after driving the truck for a little while >30 minutes or so. I purchased the truck in April 2022 and it has been occurring off and on since.
Air bags, Engine, Dec 1, 2022
crankshaft retainer and seal kit is leaking oil.
Fuel/propulsion system, Nov 30, 2022
The RAM 1500 Bighorn cannot take more than mere ounces of unleaded gasoline before the nozzle auto shuts off. It does not matter how fast gas comes out of the nozzle; it can take up to an hour to fill from empty to full going at .1 gallon every 5 seconds. When brought into the RAM dealership, the techs stated this is a well known and documented issue that a lot of RAM owners are seeing, but there has not been a recall on it. There are no warnings for this at all and it poses a threat to any owner that fills their tank with a nozzle that does not have an auto shutoff or with a gas can as fuel backfills and spills out of the truck posing a fire hazard.
Power train, Electrical system, Engine, Nov 30, 2022
Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.
Steering, Nov 30, 2022
The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate with an unknown red warning light intermittently illuminated. The contact had taken the vehicle to the dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 19V020000 (Steering). The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.
Power train, Engine, Nov 30, 2022
I have a 2019 Ram 1500 Classic 3.6L Pentastar that I was driving home in from being out of town, and as soon as I got back in town I started getting the smell of burning oil coming through my AC vents when I would stop. I assumed it was a car nearby, but once I stopped at my house the smell came back. The next morning I went outside and there were a few drops of oil under the truck, so I looked underneath and the transmission pan cover underneath my truck was covered in oil. I couldn’t figure out where the oil was coming from, so I took the truck to my mechanic. They took a look at it and saw that the leak was coming from my oil housing assembly, and oil would run to the back of my engine then spill down over the transmission’s bell cover and drip off the transmission pan cover. This mechanic is not a large mechanic by any means, and they said that they usually get 20-30 of these same trucks every year with the same exact problem: a leak coming from the oil housing assembly. They said that it happens because the manufacturer cut corners when making this part, and after 60-90k miles it will give out due to the heat coming off the engine. They also said that the manufacturer and dealers will try to blame it on the consumer stating they over torque the filter when replacing it, but that is not the case at all. It is the quality of the oil filter housing that is the issue, and the manufacturer needs to improve the quality of the part and do a recall for this part. My truck was just over 80k miles when this occurred a few days ago, and the mechanic was not able to get an aluminum aftermarket version of this part, so I’ll have another 60-90k miles before I have to drop another thousand on this part. Please fix this issue and issue a recall.
Fuel system, Diesel, Nov 29, 2022
The contact owns a 2019 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.