2020 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 631 owner complaints filed for this model year. This is the 11th highest complaint count among 17 1500 model years with reports.
Of the 2020 reports, 24 involved a crash and 6 involved a fire. 15 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Visibility, rearview mirrors/devicesOct 10, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Campaign 24V754000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorOct 8, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Campaign 20V622000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Air bagsJun 25, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Campaign 20V374000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Representative owner complaints: electrical system
162 reports, newest first. Show all
Electrical system, Visibility/wiper, Feb 8, 2023
2020 RAM 1500 with etorque. Truck 12v battery goes dead every 2-3 days. This was caused by a leak in the rear window allowing water to gather behind the rear seat resulting multiple issues including loss of control of navigation system, heater and radio. Dealer states water caused electrical shorts in canbus resulting in multiple system failures.
Electrical system, Engine, Jan 20, 2023
I was driving my car west on Sunnyside Ave just before Se 132nd ave at approximately 40 MPH. My truck then abruptly turned off and I lost all power. I coasted safely into the left turn lane and kept the brake on. The truck was completely unresponsive to restarting and there was no function of the start button. There was power in the battery but the engine and dash computer were non functioning. The truck needed to be towed to the dealership where it is located currently at Ron Tonkin Dodge/ram/keep service center at 16800 SE McLoughlin Blvd, Milwaukie, OR 97267. Currently no diagnosis as of 1136 on Friday January 20th.
Electrical system, Dec 13, 2022
While I was driving my vehicle just completely shutdown. I lost power steering and had to pull over to the side of the road. I pressed the start button and nothing happened. I continued to try pressing it and it finally started back up, and I drove home. A couple days later I tried starting it and it wouldn't start. Finally it started and I drove it about 100 miles. I got in it the following day and it won't start again. I'm concerned that the vehicle could shutdown on me again while driving.
Electrical system, Oct 28, 2022
Constant problems with the 12” screen and radio since day 1.LOTS of discussions online about all the problems with the screen locking up when searching for a SiriusXM signal. This become a safety issue because I can’t turn down or up volume for warnings or traffic data etc. I’ve gone to dealership multiple times and they’ve even replaced the radio without success. I’ve spends at least 60 hours over the course of 2 years taking to dozens of people at at least four different companies or groups. Depending on who you talk to you will get different information. This needs to be a forced recall because it is. It an isolated incident and is widespread.
Steering, Electrical system, Sep 9, 2022
Electric power steering failure at 36,000 miles. Warranty ended at 35,000
Steering, Electrical system, Service brakes, May 29, 2022
Brakes grind at random and brake pedal when pressed goes to the floor resulting in having to let off brake pedal and pump it back up which has caused me to nearly hit vehicles at stop signs, stop lights or heavy traffic. Information center also keeps going out and when that happens my power steering has also went out causing issues with steering.
Electrical system, Lane departure, Back over prevention, May 19, 2022
The BSM service notice triggered a shut down of all controls associated with front windows and climate control. The UConnect system shuts down completely and the climate system defaults to defrost with fans going to max and the heat turned up to Maximum temp. With front windows control disabled you are unable to lower or raise windows and with Uconnect shut off there is no way to turn off the heat. This takes place while driving. You are literally cooking inside the vehicle The BSM service light came on to indicate service needed on a sensor located in the tail light assembly. That notification triggered the electrical malfunctions of the other systems. After sitting for 12 hours the truck systems would reset. As soon as I started driving the same sequence of events would take place again. I repeated this every day for 4 days while waiting to turn this into a dealer for investigation and repair.
Electrical system, Apr 24, 2022
Truck goes into limo mode randomly then stalls out. Freeway, streets, stopping, idling. All lights come on and throttle warning text shows on display.
Electrical system, Apr 18, 2022
The contact owns a 2020 Ram 1500. The contact stated while driving 60 MPH, the heater was activated however, antifreeze splattered the windshield. The contact stated that no warning light was illuminated. The contact drove the vehicle home and scheduled an appointment with the dealer. The manufacturer was informed of the failure. The failure mileage was approximately 30,000.
Electrical system, Service brakes, Engine, Feb 14, 2022
At a speed of 45mph, my truck completely shut down. No power on anything. I was able to pull off the road and come to a stop; power brakes and steering were not operable. Once stopped, the truck would not start. "Push to Start" indicator on dash did come on, but the brake pedal was stiff and the push to start button did nothing. Got out of the truck, exterior door lock button was inoperable and both key fobs did nothing. Had to have the vehicle towed.
Electrical system, Visibility/wiper, Feb 5, 2022
This incident happened to me yesterday afternoon around 3pm in Syracuse. The rear heated/slider window exploded when driving causing glass to shatter outward from the cabin. I pressed the breaks when I heard the explosion and was fortunate no one was in front because there was ice on the road. Shattered glass was propelled outward but no vehicles were behind me, i was doing 50 on a 55, weather conditions were not great: 20 degrees and snowing pretty bad. I called the a dealership in Syracuse and they said they don't provide warranty to glass and to call the insurance. The insurance referred me to a shop in Syracuse (Safelite). The shop took me in and covered the area with a plastic wrap and told me that the glass won't get in unit l 5 days due to glass shortage. They also said they had a Chevrolet Silverado and a Ford F150 with the same issue during this week. They mentioned that all of them had one thing in common; rear defrost/heated, motorized slider window. The shop suggest to only use the defrost for a short period of time. That if the rear defrost stays on a prolong time it could heat the glass to extreme temperatures causing this scenario. I was never briefed on this procedure nor does my user manual i dictate such thing. Upon checking online I noticed that this has happened a lot, not only the rear window but the sunroof as well (no defrost option). I worry about glass particles falling into body parts of the passengers or potential debris hitting other cars behind you . I have an appointment for Wednesday to get the rear window replaced in a Safelite shop in zip code area 20678 and have to pay a deductible of $250.00 for something that I was not negligence. I think these are manufacturing defects, nothing hit the glass and scared the heck out of me. I'm lucky I didn't collide with anyone when I slammed the breaks.
Electrical system, Jan 30, 2022
I was trying to back out of my driveway and when I shifted to R my backup camera was black. I tried several times and no luck to get it to work. Googled it and it seems to be a common problem for RAM.
Electrical system, Vehicle speed control, Service brakes, Dec 22, 2021
While I was driving warning lights came up on the dash. Traction control, parking brake warning, red voltage. When I exited the freeway, and used the brakes to slow down , the truck was accelerating at the same time . I let go of all the pedals, and the acceleration continued with no feet on pedals . When I got to work, I put it in park . Took it out of park, and the truck started accelerating again on its own at a fast rate. Put it in park, put it in reverse, and the truck started accelerating fast again, in reverse, until I slammed on the brakes to stop the acceleration and put it into park . This is the second time. First time was few months ago, same issue. Dealer looked at it, couldn’t duplicate it, cleared the codes and said if it happens again they’ll have to call an engineer from Chrysler. Contacted dealer today , said nothing about an engineer and that they can’t look at it until next week.
Electrical system, Nov 27, 2021
I am experiencing electrical issues when driving the vehicle. On six different occasions, the truck has shut off entirely (no electrical/mechanical control) and have been stranded on the side of the road. Each time it seems the vehicle has to wait for something to clear or reset and then sporadically everything comes back on. I have taken the truck to the dealership and they have replaced a "broken hood latch" and the truck is currently at the dealership waiting on a technician to look at it. There are no specific conditions that I can say that is causing this issue to occur. It's happened while driving my son to school, where the truck shut off while at a stop sign. It also happened while driving down the highway doing about 75mph. Each time the vehicle is in some type of motion (5-75 mph) and just goes "dead" and then comes back on after waiting about an hour. Most recently, the vehicle has went dead and come back to life three times over the course of 4hrs (while waiting for a tow truck).
Electrical system, Exterior lighting, Oct 21, 2021
My 2020 Ram 1500 truck's dash lights, instrument panel, and radio screen randomly flash bright then dark, over and over. It is very distracting and a potential safety hazard especially when driving at night as the flashing changes quickly by going from bright to dark and back and forth. This lighting or electrical issue is very distracting while driving. This occurs randomly while driving, while stopped, and while driving at different speeds. This issue typically occurs on a daily basis, and happens more often on some days than others. I took the truck into the dealer and they had my truck for a week, but could not determine or fix the problem. There are no vehicle error codes showing in the computer, and I have shown them several video recordings of the flashing lighting that has occurred. For as much as this vehicle costs, this should not happen, and when it does they should be able to fix it.
Electrical system, Other or unspecified, Engine, Oct 18, 2021
Operating the vehicle at 35mph on a standard city street in Tucson, Az - River Rd. The vehicle flashes a system failure warning and then shuts off all power to the truck. This results in the transmission being thrown back into park and the driver having zero control over the vehicle. There are multiple online reports of this being fairly common on 2020/2021 Dodge Rams. The vehicle is being returned to the dealer, even if it is a minor issue it is a huge safety issue. I had zero control over the vehicle once the warning flashed. The abrupt loss of power and being thrown into a skid with no control is terrifying. Luckily there was no traffic. It is being returned and according to the dealership it will be investigated. Prior to that brief safety warning the truck had operated perfectly fine with no issues all day long with over 200miles logged for the day.
Electrical system, Engine, Oct 4, 2021
On September 14, 2021 I was leaving work, started truck and backed out of parking spot. I had drove off and upon making a left turn the truck went into a stall, screen flashed "place vehicle in park before starting" and then immediately came back on, I did not come to full stop or have to hit the "start" button. I continued driving and the issue has not happened since. The vehicle had over 1/2 tank of gas (89), temperature was in the 90's (Florida) and has no engine modifications. This was concerning for a new vehicle so I looked further into this and discovered that has been happening quite a bit with this particular version of this truck (eTorque). If the vehicle had fully stalled while pulling into traffic, it could be very dangerous. The most troubling aspect is that no engine code or warning light came on regarding the issue. I'm not sure how a late model vehicle with this amount of technology can almost stall and leave no details of what caused the problem and alert the driver.
Electrical system, Aug 12, 2021
This is a very serious and dangerous defect that Chrysler and its dealerships cant find or fox the issue. I leased a 2020 Ram 1500 Laramie 5.7 On july 23 2020 i was very happy with the truck for few months and all of a sudden inwas driving and the vehicle completely stalled just like somone has unplugged every power source and i was able to safely stop and the truck wont start again then after 15 minutes I started to see lights on rhe dash again and the vehicle was able to start. I then called my dealership scheduled a service appointment and on jan 25 2020 they confirmed there was an issue with radio hub frequency and it was fixed i was happy again drove for few months then started to happen again this time i almost crashed did the same thing scheduled an appointment took it there this time they said we cant see the problem theres no codes stored and we cant see whats the issue called Chrysler customer service they were not able to do anything for me had to take the truck and drive it and now it happened again and i was googling the issue seems like it's happening to a lot of customers this is very very dangerous and needs to be looked at thank you
Suspension, Electrical system, Vehicle speed control, Jun 15, 2021
CHECK ENGINE ON THEN OFF, LIGHTS ALL DASH WARNING LIGHTS ON
Electrical system, Apr 26, 2021
ENGINE STALLS AND THE EMERGENCY BREAK ENGAGES WHILE AT A STOP. THE TRUCK (A 2020 RAM 1500 LIMITED, 5.7 HEMI E-TORQUE) HAS ABOUT 700 MILES ON IT AND THIS HAS HAPPENED ABOUT 8 TIMES. THE FIRST 3, 4 TIMES THE DASH MESSAGE SAID SOMETHING ABOUT THE HOOD BEING OPENED (IT WASN'T). THE LAST COUPLE OF TIMES THE DASH MESSAGE SAYS SOMETHING LIKE ...SERVICE NOT AVAILABLE. I HAVEN'T BEEN ABLE TO TAKE A PHOTO BECAUSE THE MESSAGES DISAPPEAR RATHER QUICKLY AND I HAVE TO WORRY ABOUT RE-STARTING THE VEHICLE ASAP BECAUSE I'M STUCK IN TRAFFIC WITH CARS BEHIND ME. THE TRUCK RE-STARTS AS NORMAL AND I'M ON MY WAY. THERE SEEMS TO BE NO RHYME OR REASON WHEN THIS HAPPENS, I COULD GO SEVERAL DAYS AND NOTHING HAPPENS, ALL SEEMS NORMAL, YOU JUST DON'T KNOW WHEN THIS BRAND NEW VEHICLE WILL STALL ON YOU. YESTERDAY IT ACTUALLY HAPPENED TO ME ON THE FREEWAY WHEN COMING TO A STOP. ON THE FREEWAY!, HUGE SAFETY ISSUE. THANK YOU.
Electrical system, Engine, Mar 2, 2021
HELLO IAM CONTACTING YOU GUYS REGARDING MY 2020 RAM 150@ THE ISSUE FIRST STARTED IN OCTOBER OF LAST YEAR I WAS DRIVING DOWN TO THE BRONX AND WHEN I CAME TO A COMPLETE STOP OIL PRESSURE LOW MIL CAME ON AND LOUD NOISE COMING FROM ENGINE I GOT SCARED AND REPLACED OIL WITH A AFTERMARKET IT DID NOT SOLVE THE PROBLEM AND I IMMEDIATELY CALLED ROADSIDE ASSISTANCE AND HAD TRUCK TOWED TO DEALER ONCE THEY TOOK IT IN THEY FOUND THE OIL FILTER AND IMMEDIATELY BLAMED ME FOR IT AND SAID THAT THE ENGINE SEIZED AND I WOULD NEED 15,000 TO REPLACE I FEEL LIKE THIS IS NOT RIGHT I UNDERSTAND I PLACED MY HANDS ON THE TRUCK BUT THIS WAS AFTER THE ISSUE HAPPENED I DON'T BELIEVE A BRAND NEW TRUCK WITH 7,500 MILES SHOULD BE GOING THRU THIS
Electrical system, Jan 12, 2021
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED WHILE HE WAS AT A STAND STILL AT TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE AUTO START STOP WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE WAS ABLE RESTART THE VEHICLE TO DRIVE TO HIS DESTINATION. THE CONTACT STATED HE HAD EXPERIENCE THE FAILURE ON 3 SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446, (805) 369-2400) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Electrical system, Lane departure, Dec 20, 2020
TOO BAD I CAN ONLY MARK 3 AREAS WHEN THERE ARE MANY MORE. FOLLOWING SAFETY SYSTEMS AND DRIVER AID EITHER DON'T WORK OR WORK SPORADICALLY: FORWARD COLLISION, REAR COLLISION, LANE KEEP, AUTO HIGH BEAMS, REAR CROSS TRAFFIC ALERT, RAIN SENSE WIPERS, NAVIGATION, VOICE COMMAND, PARKING GEAR, FRONT AND REAR CAMERA, MEMORY SEAT EASY ENTRY ( DOESN'T GO BACK TO CORRECT POSITION), HOT SMELL IF USE AWD SETTING. INFOTAINMENT SYSTEM TOTALLY MALFUNCTIONS. TRUCK BEEN IN 7-8 TIMES FOR PROBLEMS, THERE OVER 2 WEEKS ON 2 VISITS, RADIO REPLACED. STILL HAVING ALL PROBLEMS. BEEN GOING ON SINCE NEW, OVER A YEAR AGO. HAS HAD NUMEROUS RAM UPGRADES AT DEALER AND OVER AIR. NEVER KNOW IF SAFETY SYSTEMS ARE GOING TO WORK OR NOT. HAVE LOST ALL TRUST IN THIS VEHICLE. WILL BEING BACKING UP AND BRAKES LOCK UP AS IF REAR SENSORS HAVE DETECTED SOMETHING WHEN THERE IS NOTHING. REAR DETECTORS TURN OFF BY THEMSELF. CAMERAS STAY ON. NAV CURSOR SHOWS ON MAP 6 MILES AWAY FROM ACTUAL LOCATION. BASICALLY ALL ELECTRONICS WORK SPORADICALLY. HAPPENS IN MOTION AND WHILE NOT IN MOTION. ALL GLITCHES BLAMED ON ELECTRONICS IN INFOTAINMENT SYSTEM ACCORDING TO RAM. PUT TRUCK IN PARK AND CONTINUES TO ROLL FORWARD. OPENING DOOR IS SUPPOSED TO ENGAGE EMERGENCY BRAKE. DOES SOMETIMES AND OTHER TIMES DOES NOT. WITH THIS MANY ELECTRICAL PROBLEMS I'D HATE TO BE IN AN ACCIDENT, PROBABLY THE AIR BAGS DON'T WORK. PERIODICALLY GO TO START VEHICLE AND IT'S DEAD. NO CHARGERS ARE PLUGGED IN IT ANYTHING THAT SHOULD DRAIN BATTERY. NOW CARRY A JUMPER BOX AFTER I WAITED OVER 2 HOURS FOR RAM ROADSIDE SERVICE.HAVE ASKED FOR REPAIR ORDERS BUT HAVEN'T BEEN GIVEN THEM. HAVE NOTED EVERY GLITCH WITH RAM CUSTOMER SERVICE VIA EMAIL. CASE IS OPEN. NOTHING GETS DONE.
Electrical system, Engine, Dec 10, 2020
WHILE DRIVING MY 2020 RAM 1500 LARAMIE WITH ONLY 5K MILES ON THE ODOMETER, I STOPPED BEHIND A SCHOOL BUS. THE TRUCK'S START/STOP FEATURE ACTIVATED AS IT NORMALLY DOES AND THE ENGINE SHUT OFF. I PRESSED THE DASHBOARD BUTTON TO DE-ACTIVATE THE START/STOP FEATURE FOR THE REMAINDER OF THE TRIP. WHEN I DID THIS, A LOUD ELECTRICAL SPARK SOUND OCCURRED AND THE TRUCK COMPLETELY DIED IN THE ROADWAY. ALL POWER WAS LOST, I COULD NOT EVEN ACTIVATE THE HAZARD LIGHTS. THERE WAS A STRONG ODOR OF SOMETHING BURNING IN THE CABIN. NO SMOKE WAS VISIBLE, THOUGH. I HAD THE TRUCK TOWED TO MY DEALER TO BE DIAGNOSED AND I AM AWAITING THEIR PHONE CALL WITH THAT INFO.
Electrical system, Structure, Dec 7, 2020
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.