2020 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 631 owner complaints filed for this model year. This is the 11th highest complaint count among 17 1500 model years with reports.
Of the 2020 reports, 24 involved a crash and 6 involved a fire. 15 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Visibility, rearview mirrors/devicesOct 10, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Campaign 24V754000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorOct 8, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Campaign 20V622000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Air bagsJun 25, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Campaign 20V374000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Representative owner complaints
631 reports, newest first.
Steering, Jan 6, 2021
WHILE DRIVING, OUT OF THE BLUE MY TRUCK WILL PULL OUT OF CENTER AND SOMETIMES STICKS WHEN TRYING TO PULL IT BACK. DOES THIS MOSTLY IN LEFT TURNS OR ON THE HIGHWAY. IS VERY DANGEROUS AND ALMOST CRASHED ON WET ROAD. TOOK TO DEALER AND THEY COULDN'T FIND PROBLEM. TOOK ME ONLY 5 MINUTES TO FIND NUMEROUS COMPLAINTS ON LINE FOR THE SAME SAFETY ISSUE. SOME SAID THAT THE RACK AND PINION WAS REPLACED BY THE DEALER AND THE PROBLEM WAS FIXED. I NEED TO HAVE THIS FIXED BEFORE SOMEONE GETS KILLED.
Visibility/wiper, Jan 4, 2021
A CRACK HAS APPEARED ON THE TOP PLASTIC FRAME OF MY REAR WINDOW AND NOTICED MOISTURE STARTING TO SEEP THROUGH. I NOTICED THE MOISTURE AFTER MY TRUCK BEING PARKED IN MY DRIVEWAY DURING SOME RAIN. TRUCK ONLY HAS 13K MILES ON IT.
Structure, Other or unspecified, Jan 2, 2021
I HAVE OWNED MY 2020 RAM 1500 CREW CAB 4X4 FOR 8 MONTHS. THE PLASTIC FRAME THAT SURROUNDS THE REAR WINDOW GLASS HAS CRACKED AND CAUSED THE WINDOW TO LEAK. THIS OCCURS BOTH WHEN THE TRUCK IS IN MOTION OR IS PARKED. THIS IS A COMMON PROBLEM THAT NEEDS TO BE INVESTIGATED BECAUSE WATER CAN SEEP INTO THE REAR AIRBAGS CAUSING THE AIRBAGS TO MALFUNCTION. ALSO WITH A CRACK IN THE REAR GLASS FRAME THE GLASS MAY EXPLODE CAUSING HARM TO THE BACK SEAT PASSENGERS.
Electrical system, Lane departure, Dec 20, 2020
TOO BAD I CAN ONLY MARK 3 AREAS WHEN THERE ARE MANY MORE. FOLLOWING SAFETY SYSTEMS AND DRIVER AID EITHER DON'T WORK OR WORK SPORADICALLY: FORWARD COLLISION, REAR COLLISION, LANE KEEP, AUTO HIGH BEAMS, REAR CROSS TRAFFIC ALERT, RAIN SENSE WIPERS, NAVIGATION, VOICE COMMAND, PARKING GEAR, FRONT AND REAR CAMERA, MEMORY SEAT EASY ENTRY ( DOESN'T GO BACK TO CORRECT POSITION), HOT SMELL IF USE AWD SETTING. INFOTAINMENT SYSTEM TOTALLY MALFUNCTIONS. TRUCK BEEN IN 7-8 TIMES FOR PROBLEMS, THERE OVER 2 WEEKS ON 2 VISITS, RADIO REPLACED. STILL HAVING ALL PROBLEMS. BEEN GOING ON SINCE NEW, OVER A YEAR AGO. HAS HAD NUMEROUS RAM UPGRADES AT DEALER AND OVER AIR. NEVER KNOW IF SAFETY SYSTEMS ARE GOING TO WORK OR NOT. HAVE LOST ALL TRUST IN THIS VEHICLE. WILL BEING BACKING UP AND BRAKES LOCK UP AS IF REAR SENSORS HAVE DETECTED SOMETHING WHEN THERE IS NOTHING. REAR DETECTORS TURN OFF BY THEMSELF. CAMERAS STAY ON. NAV CURSOR SHOWS ON MAP 6 MILES AWAY FROM ACTUAL LOCATION. BASICALLY ALL ELECTRONICS WORK SPORADICALLY. HAPPENS IN MOTION AND WHILE NOT IN MOTION. ALL GLITCHES BLAMED ON ELECTRONICS IN INFOTAINMENT SYSTEM ACCORDING TO RAM. PUT TRUCK IN PARK AND CONTINUES TO ROLL FORWARD. OPENING DOOR IS SUPPOSED TO ENGAGE EMERGENCY BRAKE. DOES SOMETIMES AND OTHER TIMES DOES NOT. WITH THIS MANY ELECTRICAL PROBLEMS I'D HATE TO BE IN AN ACCIDENT, PROBABLY THE AIR BAGS DON'T WORK. PERIODICALLY GO TO START VEHICLE AND IT'S DEAD. NO CHARGERS ARE PLUGGED IN IT ANYTHING THAT SHOULD DRAIN BATTERY. NOW CARRY A JUMPER BOX AFTER I WAITED OVER 2 HOURS FOR RAM ROADSIDE SERVICE.HAVE ASKED FOR REPAIR ORDERS BUT HAVEN'T BEEN GIVEN THEM. HAVE NOTED EVERY GLITCH WITH RAM CUSTOMER SERVICE VIA EMAIL. CASE IS OPEN. NOTHING GETS DONE.
Structure, Dec 15, 2020
TAILGATE HAS OPENED WITHOUT MY KNOWLEDGE AND WAS FLAGGED DOWN BY SOMEONE LETTING ME KNOW THE TAILGATE WAS OPEN. I WAS ABOUT TO LOOSE MY TOOL CHEST. VEHICLE COMES WITH TAILGATE AJAR WARNING LIGHT BUT THIS FEATURE DOES NOT WORK ON THE VEHICLE. ONLINE BOARDS FOR RAM ALSO STATE SIMILAR EXPERIENCES. WANT TO ENSURE THIS SAFETY ISSUE IS KNOWN AND ADDRESSED. RAM HAS NOT DONE ANYTHING ABOUT IT
Other or unspecified, Dec 14, 2020
SUNROOF EXPLODED! DRIVING ON FREEWAY WE HEARD LOUD BLAST AND THAN THE GLASS WAS GONE! NO OTHER CARS AROUND. NO OVERPASS FOR MILES. GLASS BLEW UP AND GONE LIKE VALCANO. WE HAD TO DRIVE 30 MIN IN THE RAIN HOME. DEALER CURRENTLY SAYS NO WARRANTY?
Electrical system, Engine, Dec 10, 2020
WHILE DRIVING MY 2020 RAM 1500 LARAMIE WITH ONLY 5K MILES ON THE ODOMETER, I STOPPED BEHIND A SCHOOL BUS. THE TRUCK'S START/STOP FEATURE ACTIVATED AS IT NORMALLY DOES AND THE ENGINE SHUT OFF. I PRESSED THE DASHBOARD BUTTON TO DE-ACTIVATE THE START/STOP FEATURE FOR THE REMAINDER OF THE TRIP. WHEN I DID THIS, A LOUD ELECTRICAL SPARK SOUND OCCURRED AND THE TRUCK COMPLETELY DIED IN THE ROADWAY. ALL POWER WAS LOST, I COULD NOT EVEN ACTIVATE THE HAZARD LIGHTS. THERE WAS A STRONG ODOR OF SOMETHING BURNING IN THE CABIN. NO SMOKE WAS VISIBLE, THOUGH. I HAD THE TRUCK TOWED TO MY DEALER TO BE DIAGNOSED AND I AM AWAITING THEIR PHONE CALL WITH THAT INFO.
Vehicle speed control, Dec 8, 2020, crash
I WAS PULLING IN BEHIND A PARK VEHICLE IN ORDER TO PARK MYSELF. I WAS IN A HS PARKING LOT WHERE SOME MUCH MORE SERIOUS COULD HAVE HAPPENED. I WAS MOVING APROX 1-3 MPH AND ABOUT TO STOP AND PARK WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED. I WAS 10-12 FEET BEHIND THE PARKED VEHICLE. THE TRUCK ACCELERATED SO HARD IT PINNED ME BACK TO THE SEAT. I FRANTICLY TRIED TO STOP THE TRUCK AND AT THE SAME TIME THE ANTI COLLISION KICKED IN AS WELL TO SLOW THE TRUCK. UNFORTUNATELY IT WAS NOT QUICK ENOUGH TO PREVENT FROM HITTING HE CAR IN FRONT. THE LOWER PORTION OF MY BUMPER HIT THE MID RARE OF THE OTHER VEHICLE AS THE TRUCK MUST HAVE BEEN RAISED FROM THE FORCE. I CALLED THE DEALERSHIP THAT NIGHT AND FILED A CLAIM WITH FCA. THEY PULLED THE DATA FROM THE TRUCK AND DID AN ANALYSIS. THEY ARE CLAIM THERE WAS NO MECHANICAL MALFUNCTION AND I ACCELERATE AND BRAKED LATE. THE REPORT SHOWS THAT THE TRUCK ACCELERATED TO 100%!. YOU SIMPLY DO NOT ACCELERATE TO 100% BY ACCIDENT WHICH I THOUGHT WOULD HAVE BEEN AN INDICATED THAT SOMETHING EITHER KICKED IN AND MADE THE TRUCK ACCELERATE OR THE PEDAL JAMMED BUT SOMETHING. I AM ADAMANT THAT I DID NOT ACCIDENTLY ACCELERATE TO 100% BY ACCIDENT. I SPENT THE MONEY ON THIS TRUCK TO HAVE THE PIECE OF MIND THAT ME AND MY FAMILY ARE SAFE. I NO LONGER HAVE THAT COMFORT. I HAVE ATTACHED THE DATA REPORT. I CANNOT ATTACHED THE CORRESPONDENCE FROM FCA AS I CANNOT ATTACH A WORD DOCUMENT
Electrical system, Structure, Dec 7, 2020
WELL DRIVING THE VEHICLE THE RAM BOX LID WILL POP OPEN AT ANY TIME EVEN AFTER SECURING THE BOX LID THE LOCKING MECHANISM WILL POP OPEN AND THE LID WILL COME OPEN WHILE DRIVING DOWN THE ROAD.
Electrical system, Dec 1, 2020
THE 2020 RAM UCONNECT 8.4 SCREEN TURNS OFF RANDOMLY AND REBOOTS AND WILL DO IT MULTIPLE TIMES WITHIN A 10-20 MINUTE TIME SPAN. SOMETIMES 3-4 TIMES BACK TO BACK RAPIDLY. I TOOK IT IN AND THE DEALER SAID THERE WAS AN UPDATE AVAILABLE (EVEN WHEN UCONNECT SAID THERE WASN'T) AND THEY FLASHED IT. WHICH RESET ALL OF MY SETTINGS. IT DID IT AGAIN THE SAME DAY. WHICH TELLS ME IT HAS NOTHING TO DO WITH AN UPDATE ISSUE. PLEASE FIX. NAVIGATION, MEDIA, PHONE CALLS ARE ALL LINKED INTO THIS ONE SYSTEM WHICH CAN BE DANGEROUS WHEN YOU HAVE TO DIVERT YOUR ATTENTION ELSEWHERE TO DEAL WITH THIS PROBLEM. IT WILL HAPPEN WHEN DRIVING, SITTING STILL, PARKED, DURING REMOTE STARTS, ANYTIME.
Visibility/wiper, Nov 16, 2020
SUNROOF EXPLODED WHILE DRIVING ON AN INTERSTATE. THERE WERE OTHER CARS AROUND BUT VEHICLE DIRECTLY IN FRONT OF ME WAS NOT CLOSE THERE WAS NOT ANY SOUND LIKE SOMETHING STRIKING THE VEHICLE. IT SOUNDED MORE LIKE A SHOTGUN BLAST AND THEN BROKEN GLASS AND WIND NOISE SOUNDS. THE VEHICLE IS EQUIPPED WITH A PANORAMIC SUN ROOF, BUT ONLY THE SLIDING PORTION IS BUSTED.
Visibility, Engine, Nov 16, 2020
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING WITH THE DRIVER'S AND THE PASSENGER'S SIDE REAR WINDOWS ROLLED DOWN, THE VEHICLE SHOOK VIOLENTLY AS IF THE TIRES WERE OFF THE GROUND. THE CONTACT STATED THAT WITH PASSENGER'S SIDE REAR WINDOWS ROLLED UP, THE SHAKING STOPPED. THE CONTACT PULLED OVER AND INSPECTED THE WHEELS BUT FOUND NO VISUAL FAILURES. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER RESUMING DRIVING. THE CONTACT MENTIONED THAT HIS STEP-DAD HAD THE SAME VEHICLE AND EXPERIENCED SIMILAR FAILURES WITH THE REAR WINDOWS ROLLED DOWN. THE CONTACT STATED THAT THERE WAS AN ERROR IN THE DYNAMIC DESIGN FLOW WITH SIMILAR 2020 RAM 1500'S. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000. THE VIN WAS NOT AVAILABLE.
Power train, Vehicle speed control, Nov 11, 2020
THERE IS A SIGNIFICANT DELAY IN THROTTLE RESPONSE ON THE 1500 ECO-DIESEL. THERE ARE NUMEROUS SITUATIONS AND SCENARIOS WHERE YOU PUSH THE THROTTLE DOWN AND THE CAR DELAYS FOR A FEW SECONDS BEFORE THE ENGINE INCREASES POWER. I COULD BE PULLING OUT INTO TRAFFIC SOMETIMES AND SOMETIMES I ACCELERATE NORMAL AND SOMETIMES WHEN I PUSH THE GAS PEDAL THE CAR DELAYS AND I AM STUCK WITHOUT ANY ACCELERATION FOR A FEW SECONDS. YOU COULD ATTEMPT TO SPEED UP TO PASS ON THE HIGHWAY SOMETIMES AND AGAIN SOMETIMES IT DOES ACCELERATE AND SOMETIMES IT DOES NOT ACCELERATE AT ALL.
Visibility/wiper, Oct 27, 2020
THE HVAC DOES NOT PROPERLY SEAL CAUSING CONSTANT COLD AIR TO FLOW THROUGH THE DEFROSTER. BEING IN FLORIDA, THIS CAUSES THE WINDSHIELD TO CONSTANTLY FOG UP WITH CONDENSATION LIMITING MY FORWARD FIELD OF VIEW. THIS HAPPENS MORE FREQUENTLY AT NIGHT AND IN THE MORNING. IT DOES HAPPEN THROUGHOUT THE DAY AS WELL NO MATTER WHAT THE CONDITIONS ARE OUTSIDE.
Engine, Fuel/propulsion system, Oct 22, 2020
TRUCK FAILS TO PROPERLY ACCELERATE CREATING DANGEROUS MOMENTS WHEN ATTEMPTING TO PULL INTO TRAFFIC.PROBLEM SEEMS TO OCCUR MORE FREQUENT IN WARMER WEATHER BUT IS OCCURRING MORE FREQUENTLY AS MILEAGE ACCUMULATES. THIS ISSUE DID NOT OCCUR IN THE FIRST 3-4000 MILES. BUT NOW OCCURS QUITE FREQUENTLY. WHEN IT HAPPENS THE ACCELERATOR IS FULLY DEPRESSED WITH EXTREMELY SLOW ENGINE ACCELERATION. THE FIRST EXPERIENCE WITH ISSUE A SERVICE ELECTRONIC THROTTLE WARNING DISPLAYED. THE CEL SET AT THAT TIME CLEARED BY ITSELF. DEALER HAS BEEN UNABLE TO DETERMINE CAUSE. THIS PROBLEM SEEMS LIKE IT IS ENGINE & BOOST MANAGEMENT RELATED.
Service brakes, Oct 22, 2020
BRAKE PEDAL TRAVELS EXCESSIVELY ON FIRST APPLICATION OF BRAKES WITH OVERALL POOR BRAKING PERFORMANCE. A RAPID SECOND OR THIRD BRAKE APPLICATION BRINGS BRAKE PEDAL UP TO NORMAL LEVEL, 1-2 INCHES HIGHER THAN INITIAL APPLICATION RESULTING IN NORMAL BRAKING PERFORMANCE. THE ISSUE FEELS LIKE OLD STYLE REAR DRUM BRAKES THAT NEED TO BE ADJUSTED BUT THIS TRUCK HAS MODERN 4-WHEEL DISC BRAKES. THE PEDAL HEIGHT TO FIRM SOLID PEDAL CAN BE EXPERIENCED PARKED OR IN MOTION. THE REDUCED BRAKING PERFORMANCE IS A HIGH RISK TO SAFELY DRIVING THE VEHICLE.
Seat belts, Oct 20, 2020
VEHICLE WAS DROPPED OF AT THE DEALERSHIP FOR REPLACEMENT OF THE REAR WINDSHIELD. DEALERSHIP USED 3RD PARTY FOR WINDSHIELD REPLACEMENT. UPON GETTING THE VEHICLE BACK, IT WAS LATER FOUND THAT THE REAR DRIVER SIDE SEATBELT WAS NOT RE-ATTACHED TO BOLT AND THE MIDDLE SEATBELT WAS IMPROPERLY ATTACHED. MY DAUGHTER WAS IN THE REAR SEAT ON THE DRIVERS SIDE WHILE THE VEHICLE WAS IN MOTION AND THE SEAT BELT JUST RETRACTED PULLING THE CONNECTIONS WITH IT WHILE DRIVING ON CITY STREETS
Visibility/wiper, Oct 12, 2020
THE A/C WILL ALWAYS BLOW COLD AIR ON THE WINDSHIELD REGARDLESS OF MODE. THIS CAUSES THE WINDSHIELD TO FOG ON THE EXTERIOR SIDE LEADING TO POOR VISIBILITY.
Service brakes, Sep 27, 2020, crash
TURNED INTO DRIVEWAY TO PARK TRUCK AND BRAKES DID NOT WORK THE VEHICLE WOULD NOT STOP IT HIT MY GARAGE AND THE ONLY WAY TO GET IT TO STOP IS WHEN I THREW IT INTO REVERSE SO IT WOULDN'T KEEP GOING. THE AUTOMATIC BRAKES THAT KICK IN WHEN TOO CLOSE TO SOMETHING ALSO DID NOT WORK OR KICK IN.
Service brakes, Engine, Sep 21, 2020
WHILE BACKING UP AN INCLINED DRIVEWAY ONTO A BUSY ROAD THE REAR BRAKING ASSIST ACTIVATED WITHOUT CAUSE, SHUTTING OFF THE ENGINE, LEAVING ME EXPOSED TO ONCOMING TRAFFIC. WE WERE ABLE TO RESTART AND PULL BACK INTO THE DRIVEWAY SO THERE WAS NOT AN ACCIDENT BUT IT WAS A VERY DANGEROUS SITUATION.
Electrical system, Engine, Sep 21, 2020
TL* THE CONTACT OWNS A 2020 RAM 1500. THE CONTACT STATED THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT STATED THAT SEVERAL DAYS LATER, THE VEHICLE STARTED AS DESIGNED. THE CONTACT TOOK THE VEHICLE TO BAY CHRYSLER DODGE JEEP RAM (636 15TH ST, PANAMA CITY, FL 32401, (850) 785-1591) WHO WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Other or unspecified, Sep 19, 2020
THE ISSUE OCCURS BOTH STATIONARY AND IN MOTION. THE 12" INFOTAINMENT SYSTEM DOES NOT PLAY ANY SOUND OR ALLOW THE VOLUME TO BE ADJUSTED. THE SIRIUSXM FEATURE SHOWS A PERPETUAL LOADING SCREEN BUT NEVER ACTUALLY LOADS THE APP OR PLAY MUSIC. THE ISSUE IS EXTREMELY DISTRACTING AND TEMPTS DRIVERS TO TRY AND FIDDLE WITH IT WHILE DRIVING WHICH CAN LEAD TO DISTRACTED DRIVING. THE ISSUE ALSO PREVENTS BLUETOOTH HANDS-FREE CALLING FROM BEING USED TEMPTING DRIVERS TO TEXT OR PERFORM A NON-HANDS FREE CALL WHILE DRIVING.
Power train, Sep 16, 2020
FREQUENTLY, WHEN SLOWING OR COASTING SUCH AS WHEN MAKING A TURN OR COASTING PRIOR TO A STOP - WHEN IT IS NECESSARY TO RESUME ACCELERATION THEIR OCCURS A DELAY OF 2-3 SECONDS WHERE THE DRIVE TRAIN DOESN'T KNOW HOW TO RESPOND. WHEN IT FINALLY DOES IT GOES INTO GEAR ABRUPTLY FOLLOWED BY THE LATE RESPONSE TO REQUEST FOR POWER FROM THE PEDAL INPUT. IN PARTICULAR THIS PRESENTED A SAFETY ISSUE WHEN I WAS IN A CENTER TURN LANE GETTING READY FOR A LEFT TURN OFF A TWO LANE HWY. WHEN THERE WAS A SUFFICIENT GAP TO MAKE THE TURN THE DELAY CAUSED A FEW HEART PALPITATIONS WHEN THE VEHICLE WOULD NOT RESPOND. I WAS TOWING AN ATV TRAILER AT THE TIME AND WANTED TO SPEED MY ENTRY TO THE SIDE ROAD I WAS TURNING ONTO. THIS FAULT HAS OCCURRED MANY TIMES NOW AND IS PRETTY REGULAR. AS AN ENGINEER I BELIEVE THIS TO BE A SOFTWARE ISSUE. NO UPDATES ARE CURRENTLY AVAILABLE.
Power train, Electrical system, Engine, Sep 1, 2020
VEHICLE HAS CONSISTENT THROTTLE INPUT RESPONSE LAG. WHEN APPLYING THROTTLE FROM A STANDSTILL THERE IS A 1 TO 1.5 SECOND LAG BEFORE THE ENGINE REVS. THE SAME LAG OCCURS WHEN BUT CAN LAST UP TO 3 SECONDS WHEN ATTEMPTING TO INCREASE ACCELERATION FROM ANY GIVEN ROLLING SPEED. THIS IS INCREDIBLY DANGEROUS AS IT MAKES THE SIMPLE AND FREQUENT CHALLENGE OF CROSSING AN INTERSECTION AND/OR OVERCOMING SLOWER TRAFFIC IMPOSSIBLY DIFFICULT TO ACCOMPLISH SAFELY AND WITHOUT DRAMA/STRESS. DELAYS IN RESPONSE CAUSE THE DRIVERS TO SECOND GUESS THEIR DECISIONS AND ACTIONS. THE RESULT WILL EITHER BE TO LIFT OFF OF THE THROTTLE (AT WHICH POINT THE VEHICLE MAY DECIDE TO ACCELERATE PARTIALLY) OR TO TAKE THEIR EYES OFF OF THE ROAD/TRAFFIC AND CHECK THE INSTRUMENT PANEL (AT WHICH POINT THE VEHICLE MAY THEN DECIDE TO ACCELERATE). IF THERE IS ONCOMING TRAFFIC, PEDESTRIANS OR OTHER OBSTACLES, THIS CAN RESULT IN A MAJOR ACCIDENT, INJURY AND/OR DEATH.
Electrical system, Aug 31, 2020
THE RIGHT TURNING SIGNAL INDICATOR WILL RANDOMLY OPERATE WITHOUT BEING MANIPULATED. THE SIGNAL CAN NOT BE TURNED OFF EASILY. SOMETIMES TURNING THE CONTROL TO THE LEFT SIGNAL POSITION WILL TURN OFF THE INDICATOR. SOMETIMES RANDOMLY MANIPULATING THE CONTROL THROUGH ITS MECHANICAL LIMITS WILL TURN OFF THE INDICATOR. THERE IS NO LOGIC OR OBVIOUS VEHICLE CONDITION THAT CAUSES THIS RANDOM OPERATION. I THINK IT'S AN ISSUE WITH INTERFERENCE WITH OTHER VEHICLE WIFI SYSTEMS IN CLOSE PROXIMITY INTERFERING WITH MY VEHICLE BUS CONTROL SYSTEMS. THIS IS A SPORADIC ISSUE AND ONLY HAPPENS WHILE THE VEHICLE IS IN MOTION ON THE ROAD IN TRAFFIC.