2020 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 631 owner complaints filed for this model year. This is the 11th highest complaint count among 17 1500 model years with reports.
Of the 2020 reports, 24 involved a crash and 6 involved a fire. 15 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Visibility, rearview mirrors/devicesOct 10, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Campaign 24V754000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Visibility, rearview mirrors/devices, exteriorOct 8, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Missing driver side mirror glass reduces visibility and increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
Campaign 20V622000 on NHTSA.gov
Seat beltsSep 24, 2020
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
Campaign 20V580000 on NHTSA.gov
Back over prevention, sensing system, cameraSep 10, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Campaign 20V191000 on NHTSA.gov
Vehicle speed control, accelerator pedalAug 27, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles equipped with adjustable pedals. In certain accelerator pedal positions, the floormats may prevent the pedal from returning to the normal resting (idle) position.
A pedal that does not return as expected may affect the vehicle's deceleration, thereby increasing the risk of a crash.
Chrysler will notify owners, and dealers will modify the driver's floormat to remove the potential for pedal interference, free of charge. The recall began September 10, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W63.
Campaign 20V513000 on NHTSA.gov
Air bagsJun 25, 2020
Chrysler (FCA US LLC) is recalling certain 2020 Ram Promaster vans and 1500 pickups. The affected vehicles may have an improperly crimped diffuser in the side curtain airbag which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the air bag may not inflate properly, increasing the risk of injury.
FCA US will notify owners, and dealers will replace the side curtain air bag assemblies, free of charge. The recall began July 16, 2020. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is W52.
Campaign 20V374000 on NHTSA.gov
Visibility, windshield wiper/washer, linkagesApr 9, 2020
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler will notify owners, and dealers will tighten the wiper nuts, free of charge. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W25.
Campaign 20V208000 on NHTSA.gov
Air bagsMay 31, 2019
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500 vehicles. The flash memory of the Occupant Restraint Controller (ORC) may become corrupted, disabling the vehicle's air bags and seat belt pretensioners.
Disabled air bags and seat belt pretensioners increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will reprogram the ORC or replace it as necessary, free of charge. The recall began June 20, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are V61 and V71.
Campaign 19V407000 on NHTSA.gov
Representative owner complaints
631 reports, newest first.
Exterior lighting, Nov 26, 2025
The low beam headlights and high beam headlights do not function properly. I thought that when one of the low beam lights went out that I needed a new bulb. Before I got to changing the bulb out, the other one went out while driving at night. I tried to make it home with my high beams on, but only one was working at the time. While driving, one of the low beams that I thought needed a bulb came back on. It seems as though all four headlights have a short somewhere and the lights work at random or not at all.
Electrical system, Nov 26, 2025
The vehicle had 2 leaks; 1 at the rear cabin window and 1 at the rear brake light. Both of these areas are part of a TSB/class action lawsuit. Water was getting in and caused the module to go bad. The module not working in turn caused the battery to die and because of all the failed attempts and overloading the starter, the starter ended up going out after they started fixing the module.
Electrical system, Engine, Nov 21, 2025
After hearing a grinding noise coming from the engine, I took the vehicle (2020 RAM 1500 w/5.7L eTorque) to the dealer. It's been waiting for a replacement MGU (Motor Generator Unit) for over 3 weeks but I'm told it might take months to get a replacement part. Fortunately, I discovered this before having a breakdown on a busy highway or up in the mountains. Had that occured, I most certainly would have lost the ability to steer the truck and braking would have been diminished. I'm hoping this manufacturing defect is elevated to safety recall status in the hope of preventing future loss of life.
Other or unspecified, Nov 17, 2025
Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.
Other or unspecified, Nov 17, 2025
I opened my passenger side front door. The running board deployed. When the running board contacted my shin it automatically retracted. However, my dog got his paw caught between the running board and the truck frame. The running board did not sense the obstruction. I had to hold my dog down to close the door and open it again to deploy the running board. My dog bit me in the process because he was scared.
Electrical system, Service brakes, Forward collision avoidance, Nov 11, 2025
My truck was taken to the ram dealership in Conway, AR and they told me it needed an ABS Module and it was ordered and that was in January of 2025 so it has now been almost a year that the part (ABS Module) has been on back order and there is still no ETA. That is a serious issue and my truck that I have still been paying on is not fit to drive safely and hasn’t been since. Something needs to be done about that and time is very much of the essence!
Engine, Nov 11, 2025
The e-Torque motor generator unit is failing, rendering the truck unsafe to drive. Catastrophic failure of this unit while in operation would likely cause loss of control. Signs of failure primarily have been increasing noise in the unit common to bearing failure. The component was inspected by an independent service center and confirmed to need immediate replacement. The part is currently unavailable from any source, and the manufacturer reports a back order with no known date of availability.
Structure, Nov 10, 2025
My electronic tailgate latches failed while I was driving down the road, I was towing a trailer, the tailgate got pinned between the tongue of the trailer and the jack, below I will provide pictures of both my damaged tailgate and trailer, i know there was a recall on this problem, that problem has already been addressed prior to this incident by the dealer, I believe this is a very unsafe problem to have as it can cause harm to others on the road.
Other or unspecified, Nov 10, 2025
UNKNOWN
Visibility/wiper, Nov 8, 2025
In 2022, I had the dealer replace the driver's visor because it broke and was hanging down by its electrical connection. It was obstructing the drivers forward view. This repair was covered under the bumper to bumper warrantee. In 2025, the visor broke again exactly as before however, this time the repair will not be covered as a defect. Online, there are a lot of people who are having the exact same issue with their visors. I believe that this issue is a major safety issue because it distracts and blocks the drivers view and should become a recall issue
Electrical system, Engine, Nov 6, 2025
The etorque generator stopped working, I can’t find the part in any dealership since it’s back ordered with no release date on more than 10,000 parts according to all the dealerships
Power train, Nov 5, 2025
Please see attachment:
Engine, Oct 29, 2025
I leased this vehicle, brand new. I bought out the lease just over a year ago. The truck has under 113,000 miles. I drove the vehicle to New York for a trip. The motor started, knocking, ticking real bad so I pulled into the shop (Monroe) they looked at the engine and said it's blown. They was no waring/check engine light never came on. Gauges were fine (digital). It cost me 16 grand to put a new motor in and dodge will not cover it. The mechanic also stated, he sees these engine blown (V6) all the time in my RAM and in the Durango's.
Fuel/propulsion system, Oct 29, 2025
Having problems when fueling up my 2020 Ram Limited. When trying to refuel truck at the gas pump it continuously shut off. Not sure if it's a filter problem or what
Electrical system, Service brakes, Engine, Oct 28, 2025
ABS module needs replaced. It was recalled in all trucks except for this year model. It is currently on back order and I have been waiting for the part for almost a year! All emergency lights in the dash are on all the time and now when I am driving, the accelerator goes completely dead. It happens randomly and has happened multiple times now. The dealership has accessed this and stated that the ABS module will fix the problem. This is very dangerous and needs to be looked into. Why can’t they fix my truck?
Fuel system, Gasoline, Oct 24, 2025
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact previously received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine) and had the vehicle repaired for a high-pressure fuel pump failure. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
Power train, Electrical system, Engine, Oct 21, 2025
The mgu/generator went out and left me stranded due to battery failure. I had no steering or power brakes. Everything electrical failed. Have been waiting for new mgu for 2 months.
Other or unspecified, Engine, Fuel/propulsion system, Oct 18, 2025
I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was towed (had to be dragged on to the flatbed). At that time I noticed engine oil was splashed all over the underside of truck. It was towed to the same dealership.This catastrophic failure occurred hours after I was told it was safe to drive.This incident placed my life and the lives of other motorists at extreme risk. A recall intended to improve safety appears to have introduced a new, severe safety hazard. The truck has been at the dealership since 10/17/25 and I have not been updated since.
Power train, Visibility, Engine, Oct 15, 2025
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. In addition, the contact stated that there was an abnormal sound coming from the engine. The contact was unable to pull over to the side of the road. While the vehicle was still on the road, the contact shifted to park(P) and then back to drive(D), and the vehicle returned to normal functionality. However, the contact stated that the failure had occurred six times. The contact stated that on a separate occasion, while driving at an undisclosed speed, there was an abnormal sound coming from the engine. In addition, the contact stated that while driving at an undisclosed speed, the gear knob independently shifted gears. The contact stated that the gear knob was in drive(D) and then independently shifted to park(P). It was unknown if any warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Most recently, after reversing out of the driveway and then driving forward, the front passenger’s side mirror independently moved inwards. The failure obstructed the driver's visibility and prevented the driver from safely operating the vehicle. The contact pulled over to the side of the road and manually pulled the front passenger’s side mirror outward. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
Other or unspecified, Oct 11, 2025
Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.
Electrical system, Engine, Oct 10, 2025
The tensioner pulley seized up causing the serpentine belt to break and taking the MGU E Torque Alternator out. We have learned that there are no MGU parts available and we are one of 4000 waiting with no ETA available. You can’t buy a used one as they can not be reprogrammed to a different truck.
Visibility/wiper, Oct 7, 2025
THE REARVIEW CAMERA ON THE VEHICLE DISPLAY A BLACK SCREEN IN PLACE OF THE REARVIEW IMAGE. THIS PROBLEM HAS BEEN FIXED BY THE DEALER MULTIPLE TIMES AND AFTER A WHILE THE REARVIEW CAMERA DISPLAY A BLACK SCREEN AGAIN. THIS IS AN ISSUE WHEN BACK PARKING OR JUST GETTING OUT FROM PARKING SPOT. ITS HARD TO SEE WHAT ITS BEHIND, SPECIALLY CHILDREN WALKING BEHIND IT. PLEASE I ASK TO LOOK INTO THIS ISSUE FURTHER SINCE I CONSIDER IT CAN PREVENT ANY FUTURE ACCIDENTS.
Electrical system, Oct 6, 2025
The contact owns a 2020 Ram 1500. The contact stated while driving at 20 MPH, the message "Alternator Fault Detected" was displayed. The vehicle lost motive power and came to a complete stop in the middle of the roadway, where the vehicle was unable to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
Electrical system, Engine, Sep 24, 2025
I purchased a brand new 2020 Ram 1500 with 5.7-liter hemi ETORQUE engine in 2020. The vehicle had been making a squealing noise since before 40k miles. Dealership was unable to identify issue on numerous occasions. On 4/8/2024, with vehicle mileage at 74k miles, the noise worsened to a point where the vehicle was not drivable. They identified the "Alternator" (MGU) to the etorque needed to be replaced. The part was on back order and did not arrive until 6/24/2025. At which the dealership replaced the part and expedited the return of the vehicle without proper assurance that the replaced part, fixed the vehicles problem. Less than 375 miles later, a system battery saver came up on the dash. Turning off all electronics in the vehicle including but not limited to A/C and radio. Temps were more than 100 at this time. Within less than 550 miles, the vehicle lost all power and shut off while in the middle of an interstate. I lost my power steering and luckily was able to move onto a narrow shoulder but was left in a very dangerous situation with my family on the side of a high-speed interstate, awaiting a tow truck for hours, without rear end protection. There were a lot of close calls and no urgency from RamCare Stellantis. I was told that the vehicle can only be seen by a certified ram technician. The only certified Ram Dealership that was willing to help was more than 30 minutes away, where the vehicle still sits today. Now the vehicle has been at a dealership since that break down on 7/3/2025. Awaiting another back ordered part, with no estimated eta. This time it is awaiting a 48V Power Pack, related to 8yr/80k mile warranty. I am having to pay out of pocket for a rental, while still paying on a car loan and insurance on a vehicle I have not been able to use since April. Customer service has been horrific handling my case. Leaving myself with no certainty that I will ever see my vehicle again or if the long awaited back ordered part will in fact fix the issue.
Electrical system, Exterior lighting, Sep 24, 2025
There is an issue with the turn signal and apparently all models 2021-beyond have this recall. The right turn signal will not turn on at all, and the left is always on when in neutral. This issue has come and gone but it’s been the case for the last few weeks again.