2021 Ram 1500
Problems, recalls and owner-reported issues
Engine is the leading concern among 679 owner complaints filed for this model year. This is the 9th highest complaint count among 17 1500 model years with reports.
Of the 2021 reports, 27 involved a crash and 4 involved a fire. 23 people were injured.
What owners report most often
Recalls and investigations
Seat belts, rear/other, anchorageJul 30, 2026
Chrysler (FCA US, LLC) is recalling certain 2019-2026 Ram 1500 vehicles. The second-row center and left-side seat belt buckle anchors may have been improperly installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
An improperly installed seat belt buckle anchor may fail to properly restrain occupants, increasing the risk of injury during a crash.
Dealers will inspect and attach the seat belt buckle anchor to the body structure as necessary, free of charge. Owner notification letters are expected to be mailed August 18, 2026. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 67D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on August 6, 2026.
Campaign 26V495000 on NHTSA.gov
Air bags, frontalNov 6, 2025
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Campaign 25V765000 on NHTSA.gov
Air bagsMay 8, 2025
Chrysler (FCA US, LLC) is recalling certain 2019-2024 Ram 1500 vehicles. The driver's side air bag may not be connected properly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
Dealers secured the connectors for the air bag, free of charge. All vehicles have been remedied. Owner notification letters were mailed May 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 08C.
Campaign 25V298000 on NHTSA.gov
Visibility, rearview mirrors/devicesOct 10, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Ram 1500 Classic vehicles equipped with heated trailer tow rearview mirrors. The mirror glass may detach from the driver's side heated trailer tow rearview mirror. As such these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Dealers will replace the mirror glass, free of charge. Owner notification letters were mailed December 5, 2024. Owners may contact FCA Customer Service at 1-800-853-1403. FCA's number for this recall is 86B.
Campaign 24V754000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2019, 2021-2024 Ram 1500 vehicles. Due to a software malfunction, the anti-lock brake system (ABS) control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Driving with a disabled electronic stability control system can increase the risk of a crash.
Dealers will update the ABS control module software, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 10, 2024. Owner notification letters were mailed beginning September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 85B.
Campaign 24V653000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 13, 2023
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with 5.7L eTorque engines. The powertrain control module software may cause an incorrect fuel mixture condition in the engine, and result in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the Powertrain Control Module calibration software, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 37A.
Campaign 23V265000 on NHTSA.gov
Back over prevention, display functionFeb 9, 2023
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 1500 and 2023 Ram 2500 vehicles. The trailer reverse steering control module (TRSCM) may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed March 1, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 14A. This recall supersedes and expands previous recall numbers 21V-438 and 21V-918. FCA US Recall ID 63A is a vehicle population expansion of FCA US Recall ID 14A (NHTSA Recall ID 23V-059).
Campaign 23V059000 on NHTSA.gov
Structure, body, tailgate, hinge and attachmentsDec 8, 2022
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Campaign 22V904000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpOct 13, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
An engine stall can increase the risk of a crash.
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Campaign 22V767000 on NHTSA.gov
Back over prevention, display functionAug 25, 2022
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Campaign 22V638000 on NHTSA.gov
Air bags, side/window, curtainNov 24, 2021
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
An air bag that deploys improperly can increase the risk of injury in a crash.
Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Campaign 21V925000 on NHTSA.gov
Back over prevention, display functionNov 23, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 pickup trucks. The Trailer Reverse Steering Control Module (TRSCM) may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the TRSCM software. Interim owner notification letters were mailed on January 19, 2022. Owner notification letters were mailed on February 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y80. This recall was superseded by 23V-059.
Campaign 21V918000 on NHTSA.gov
Tires, temporary/emergency spare tireSep 9, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles. The incorrect-size spare tire may have been installed, which does not match the tire size and inflation pressure information on the tire placard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection And Rims."
A driver that relies on the incorrect spare tire inflation pressure on the tire placard label may inflate the spare tire incorrectly, increasing the risk of a crash.
Dealers will replace the spare tire assembly, free of charge. The owner notification letter was mailed on September 9, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y62.
Campaign 21V698000 on NHTSA.gov
Back over prevention, display functionJun 10, 2021
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 1500 vehicles equipped with a trailer reverse steering module (TRSCM). The rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash or injury.
Dealers will update the TRSCM software, free of charge. Owner notification letters were mailed June 24, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, US, LLC's number for this recall is Y30. This recall was superseded by recall number 21V-918.
Campaign 21V438000 on NHTSA.gov
Service brakes, hydraulic, foundation components, master cylinderDo not drive until repairedFeb 1, 2021
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram 1500 Classic SLT trucks. Certain vehicles were built without the retaining clip that secures the master cylinder push rod to the brake pedal, which can cause the brake pedal to separate from the brake system.
A separated brake pedal can result in the driver being unable to apply the service brakes, increasing the risk of a crash.
Owners are advised to not drive their vehicles until they receive instructions on the inspection and repair, as necessary. FCA US will notify owners, and dealers will inspect and install the push rod clip, free of charge. The recall began February 9, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is Y04.
Campaign 21V037000 on NHTSA.gov
Representative owner complaints: fuel/propulsion system
68 reports, newest first. Show all
Engine, Fuel/propulsion system, Aug 31, 2026
This vehicle was subject to NHTSA Recall 22V-767 / Stellantis Recall Z96 for a defective Bosch CP4.2 high-pressure fuel pump (HPFP) known to fail and release metal debris into the fuel system. The recall remedy (HPFP replacement) was performed at an authorized Stellantis/Ram dealership on 3/29/2024. On 8/9/2026, while driving the vehicle suddenly lost engine power and blocked the road in the left lane. The vehicle failed to restart and needed to be towed. The vehicle was independently inspected at Saddleback Automotive Service Center, Santa Ana, CA (RO# 130026). The technician documented diagnostic trouble codes P0087 (fuel pressure governor deviation, low pressure), P025C (fuel pump module control circuit low), and P016F (closed-loop fuel pressure control at limit, pressure too low) — all consistent with the same CP4.2 HPFP failure mode the recall was intended to remedy. Photographic and video documentation confirms metallic contamination in the engine oil and fuel filter screen. This failure occurred more than two years after the recall repair, and Stellantis (Case #97888077) has denied consequential-damage coverage citing the standard 24-month Mopar parts warranty on the replaced pump. I am filing this complaint because the recall remedy performed in March 2024 appears to have been inadequate: the vehicle experienced a recurrence of the same fault codes associated with the recalled component, and the resulting metal contamination caused catastrophic engine damage. I believe this indicates the recall remedy did not fully address the underlying defect and that other vehicles that received the same recall remedy may be at risk of the same outcome. I am requesting that NHTSA investigate whether the 22V-767/Z96 recall remedy is adequately preventing this failure mode in vehicles that received the HPFP replacement, and that this complaint be associated with any existing investigation into recurring CP4.2-related failures post-remedy.
Electrical system, Engine, Fuel/propulsion system, Jul 28, 2026
Recently this vehicle has triggered a check engine light. Upon further examination the code was related to an ignition #3. (CODES: P020C, PO1DO).
Fuel/propulsion system, Jun 2, 2026
My 2021 RAM 1500 ecodiesel was subject to an NHTSA recall (23V-263). The recall included a replacement High pressure fuel pump (HPFP) due to a mechanical defect in the Bosch CP4.2 high-pressure fuel pump (HPFP) that causes the pump to fail prematurely and destroy itself internally. The HPFP was replaced under the recall over two years ago, only for the new fuel pump to fail catastrophically and send parts through the fuel loop. The failure has been confirmed by a manufacturer dealership service center (Huntington Beach, CA). The failure lead to immediate engine shutoff while driving in traffic. The vehicle could not be moved out of a busy street under its own power. There were no warning signs prior to failure.
Other or unspecified, Engine, Fuel/propulsion system, Apr 24, 2026
The vehicle experienced an overheating condition immediately after being picked up from dealership service on April 11, 2026. Within a short distance of driving, a warning appeared and the vehicle became unsafe to operate, requiring it to be pulled over and towed. The dealership later stated that coolant was low but also reported no leaks. This condition should have been identified and corrected while the vehicle was in their custody prior to release. The failure created a safety risk because the vehicle could not be operated safely on the roadway and required immediate removal from traffic. The issue occurred without prior warning before the failure following service.
Power train, Engine, Fuel/propulsion system, Mar 14, 2026
Wa driving with cruise on at 60 mph. Truck stalled with no notice, no warning lights or check engine light. All temperatures and pressures seemed okay at time of incident. Could not move electronic shifter into neutral, was stuck in drive. Alarm came up to shift to park, I did not shift due to moving at 55mph at this time. Coasted to a stop on side of the road. At about 2-3 mph, truck automatically shifted to park. I attempted to restart truck but engine just cranked over with no fire. Attempted 3 times and still nothing. Waited 20-30 min and attempted again and same result. Call for tow truck and had towed to dealership. While waiting for tow truck, had full power in truck, no warning lights. Checked fuses for fuel and found no issues. Did hear fuel pump engage when turned ignition to run. Checked oil level, oil was changed 800 miles prior to incident, oil was at full level on dip stick.
Fuel/propulsion system, Dec 2, 2025
I was suddenly unable to fill the fuel tank of my truck on the way back from a 4 hour road trip in freezing conditions. I was able to get just enough fuel into my vehicle to make it back due to it occurring during a fuel up on the last hour of the drive. However, if this had happened earlier in the drive, I could have been stranded with my family in freezing conditions. There were no warnings and it hadn't been happening prior, other than a half dozen times randomly over the past 2 years where the fuel station nozzle clicked off a few times prematurely. But never to the extent of not being able to fill the tank. It was brought to a dealership and is currently having the fuel tank replaced due to a bad valve inside of it.
Fuel/propulsion system, Oct 7, 2025, crash
Change in acceleration since purchasing truck. Discovered recently the fuel pump was causing the problem. Also the air bag light comes on and warning of a safety issue.
Power train, Vehicle speed control, Fuel/propulsion system, Sep 29, 2025
I was driving on the highway going the speed limit and the car suddenly slowed to 35 and all sorts of lights (check engine light and others) came on and messages went across the screen about the throttle control and stability control. This is the 4th time this has happened to me. Each time I bring it to the dealer and am told "its a known computer glitch" or that there is a fix but it continues to happen again. Suddenly losing power and speed has caused other drivers to slam on breaks, swerve, etc. In order to reset the car I have to pull over on the highway to restart it. This is putting my safety and the safety of others at risk.
Fuel/propulsion system, Sep 19, 2025
My vehicle is currently at the service department of a dealership by my, Covert CDJR Bee Cave, due to two codes that recently set: P0EA7 and P026E. Mopar/Stellantis issues a TSB for this issue. Number 07-003-22. This is a known and documented issued but if your vehicle is outside the original 36 month, 36k mile warranty they will not cover it. This issue is not from wear and tear it is a defect and flaw in the original design. I have requested good will coverage and up to this point have been denied.
Fuel/propulsion system, Sep 18, 2025
Failed fuel pump Needs a new fuel pump at 34000 miles. Vehicle currently at the dealership service department I saw there were previous recalls on these vehicles and their fuel pumps I should not have to replace a fuel pump at this mileage, ever
Electrical system, Engine, Fuel/propulsion system, Aug 21, 2025
Driving to work and my truck lost all electrical power. All display lights turned on and hazard light signal started blinking but the hazard lights were not actually on. I then lost all electrical power; power steering, hazard lights would not turn on, all dash lights and display lights, head lights at first and then the battery died a couple minutes after that started. I could not put the truck into neutral so I could push it to the shoulder of the highway. I had to put it in Neutral manually with the pull tab under the steering wheel. My Ram 1500 5.7L hemi etorque was towed to Andy Mohr Chrysler Jeep Ram. The service shop told me that the motor generator unit is on back order and it could take a month or 2 months for the part to come in.
Fuel/propulsion system, Aug 6, 2025
After having the Fuel Pump replaced, it was revealed that there are wires above the fuel tank that have melted and are causing a fuel leak into different elements of the under carriage of the truck. The manufacturer is not willing to honor the recall and replace these parts (even though they are connected to the fuel system) so by their own logic this must be considered a separate issue. It is concerning that there is electrical melting occurring and causing a fuel leak right next to the effected area
Fuel/propulsion system, May 28, 2025
Recall Statement – Fuel Overflow and Injury Incident Involving 2021 Dodge Ram 1500 I am reporting a recurring and hazardous issue with the fuel system on my 2021 Dodge Ram 1500. March 30, 2025: While refueling at a local gas station, the tank overflowed by approximately 3 gallons once it reached full capacity. I initially believed the problem was due to a faulty pump and notified a station attendant to clean the spill. May 2, 2025: At a different gas station, while refueling the same vehicle, a small amount of fuel again overflowed unexpectedly. This raised concerns, as it occurred under different fueling conditions. May 25, 2025: While refueling at the same station used on May 2nd, approximately 5 gallons of gasoline overflowed from the tank. As I attempted to remove the nozzle, I slipped on the spilled fuel and fell onto the concrete, injuring my right leg. At this point, it became clear that the issue was not isolated to specific gas station pumps, but rather a defect in the vehicle’s fuel system. This ongoing issue poses a significant safety risk. Beyond the environmental hazard, I could have sustained a serious head injury or worse during the fall. I am convinced there is a malfunction in the fuel system of my vehicle, and I strongly believe this warrants immediate investigation and a potential recall. This matter is unacceptable and must be addressed to prevent further harm to myself or others.
Electrical system, Engine, Fuel/propulsion system, Mar 20, 2025
On 3/6/25 at 0520 hours, I 95 northbound in Stafford, VA. at mile marker 141 in left travel lane at approximately 75 mph the truck suddenly lost power slowing significantly. We pulled over onto the left shoulder as the truck slowed and stopped. The truck required shutting off the ignition and restarting the vehicle for it to operable. We had vehicles behind us slamming on brakes and quickly changing lanes in order to avoid hitting us. This truck has been checked by a dodge dealership for previous complaints of this occurring at lower speeds. Dodge dealership told us, there are no codes, no recalls ( only on V8) , we can note it in file but there is nothing else we can do. This is unacceptable and almost got us into a serious accident. There is something wrong with the etorque.
Fuel/propulsion system, Mar 14, 2025
Recall NHTSA 22V-767 pertained to a potential faulty high pressure fuel pump. The recall notice states: "FCA US will repair your vehicle [2] free of charge (parts and labor). To do this, your dealer will replace the HPFP, inspect and, if necessary, replace additional fuel system component." When I took the vehicle in for repair, the dealer replaced the fuel pump and also told me that there was a problem with the fuel pressure sensor that could cause the vehicle to stall at highway speeds. The said that only the fuel pump was covered by the recall, yet the recall notice also clearly states "additional fuel system components." Should the dealer be covering the fuel pressure sensor also given that it is a fuel system component that could cause the vehicle to stall at highway speeds?
Fuel/propulsion system, Nov 25, 2024
Gas filler line (exterior of car to gas tank) exhibits blowback when filling gas tank resulting in backup of gasoline /fuel often spilling on to pavement and clothing/shoes. This is a personal safety and environmental impact item. Multiple instances reported in on line forums and verbally acknowledged as a frequent problem in RAM 1500 vehicles. No lights/warnings were noted. Problem started at greater than 65000 miles. Problem is not intermittent.
Fuel/propulsion system, Oct 17, 2024
When attempting to refuel the vehicle with gasoline, the refueling nozzle automatically stops after just 1 or 2 seconds of fueling at the full flow rate. Even at somewhat slower rates, something happens to cause the refueling nozzle to shut off ("click off") the fuel flow. Operating the refueling nozzle at a very slow rate is the only way to get fuel into the vehicle. This takes a very long time. Pulling the nozzle partially out of the filler neck can help increase the flow rate, but then gasoline unexpectedly splashes/spills out of the filler neck and can splash on the person refueling as well as down the side of the vehicle and onto the ground. This situation is a fire hazard and an environmental hazard.
Fuel/propulsion system, Oct 16, 2024
Big oil leak on 3.0 Eco-Diesel front lower timing chain cover Dealer been trying to repair leak for over 2 years. Keepes leaking more and more. Yesterday driving smoke and oil fumes were coming inside the vehicle. You could smell burning oil. This vehicle is a major fire hazard and unsafe to drive. It's also hazardous to the environment and salmon streams. I see from the internet lots of other owners are having this same problem
Electrical system, Engine, Fuel/propulsion system, Jul 22, 2024
I was driving on the highway when my vehicle suddenly lost power and simultaneously the service throttle control and service electronic stability control messages came up as well as the check engine light came on. This also happened last November and the dealer said they fixed the issue (high pressure fuel pump) but it has now happened again. I was concerned for my safety as well as my passengers and others as we did not have adequate power to get up a hill. And the sudden slowing nearly caused an accident.
Power train, Fuel/propulsion system, May 17, 2024
We purchased a new 2021 Dodge Ram in November of 2021 from Desert 215 Superstore in Las Vegas, NV. Nine months later the truck stalled while driving. The dealership kept the truck while they repaired the fuel pump. They had our truck for seven months while they attempted to repair it. The dealership couldn't figure out how to repair the underlying cause of the faulty fuel pump--therefore they replaced the powertrain, transmission, and engine. Approximately, one year later on [XXX], 2024, the truck stalled while crossing a busy intersection--my husband had our two young sons in the car which could have resulted in a serious accident but thankfully did not. We received a recall notice again last night about the fuel pump along with two other notices. Therefore it was not repaired correctly the first time. I looked up the vehicle information online and there are several class action lawsuits due to the aforementioned as this imposes a serious safety and hazardous risk to our family along with other drivers that can potentially result in injury or death. The entire vehicle needs to be recalled for a manufacturer defect under the premise of product liability. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Fuel/propulsion system, May 17, 2024
I have tried at three dealerships to get this recall repaired over the last two years. Everyone tells me they cannot get the parts including a replacement fuel pump. Each dealer has stated that it needs to be replaced. I drive this vehicle everyday at apparently my own risk. The state of Ohio sent a letter requiring repair of this safety recall. Any assistance in this matter would be greatly appreciated. With an open safety recall I am unable to trade or sell the vehicle.
Fuel/propulsion system, Mar 24, 2024
My truck has 72k miles for the second time now it shuts down during highway driving with the sign in dashboard electronic throtle control, after first time I took it to dealer and they claimed it was repaired, this is putting my and my family's life in danger. Based on my research it appears a known and ongoing issue with Stelanis/Chrysler.
Fuel/propulsion system, Mar 8, 2024
Fuel tank valves have failed.
Fuel/propulsion system, Feb 25, 2024
We purchased this Ram Rebel on 03/26/ 2022 from El Cajon Ford. At the time, we checked and there were no recalls associated with it so we went ahead with the purchase. However, in Oct 2022, we were notified of a recall associated with the truck's fuel system. We promptly contacted the dealership who said the recall parts were on back order. Every few months for the next year we called to inquire about the status of the parts concerned for our safety in the vehicle. Each time we called, we were told there was nothing they could do because the parts were back ordered. On November 11, 2023 we were driving home from a friend's house and the truck stalled in the middle of a busy road (Scripps Poway Parkway) jeopardizing our safety and causing emotional distress. We were able to get the truck to the side of the road and wait for a tow truck. The truck was towed to Carl Berger Dodge/Jeep/Ram dealership (which is the one we use for our routine maintenance) where it sat for 9 days before they even looked at it. At the time, it was determined to be caused by the fuel system recall by Ram. After weeks of conflicting information, we finally were able to contact Ram Customer care and get a case manager who authorized 1 week of a truck rental. After that we were only authorized $40/day for a rental which gave us a small car. We have a travel trailer and boat we tow with the truck and also are still making payments on the truck and trailer ($1200/month). So far, we have had to cancel 5+ trips and have spent over $4000 in payments for a truck and trailer we are unable to use because of this recall. Ram has not given a time frame for the backordered part we need to fix it and our truck has been out of service for 106 at the time of this writing. This has caused us financial and emotional distress and we would like to file a complaint. We would like for Ram to buy the truck back so we can purchase a different vehicle and be done with this nightmare.
Electrical system, Fuel/propulsion system, Jan 16, 2024
Around 12/4/2023 I took my 2021 Ram ecodiesel in for a recall on the high pressure fuel pump (z96 recall). It was the first time this dealership had done one of these recalls. After 2 days of working on it , I got it back. 2 weeks later, 12/20/23 I auto started my truck with the factory auto starter. Once I got into the truck, and attempted to turn it on, it set off alarms, asked for anti theft code, and the dash lights were all on saying I had all sorts of issues. I called RAM and was told I needed to tow it to the nearest dealership, which I did on the same day 12/20/23. After almost a month at the dealership and no information, I drove my wife's car and went to talk to them. They told me they believe it is a bad fuse box and need to replace the entire fuse box (TIPM). My concern with talking to other mechanics is that they feel the recall work was not all done correctly and that the relay or some wiring was not put back correctly. Now I have been out a vehicle for over a month as I write this, my recall work has caused more issues that I will have to pay for. This needs to be fixed at the expense of RAM and need assurance that no other electrical issues will occur because of this recall work