2017 Subaru Crosstrek

Problems, recalls and owner-reported issues

Visibility/wiper is the leading concern among 97 owner complaints filed for this model year. This is the 6th highest complaint count among 14 Crosstrek model years with reports.

Complaints by model year
  1. 97

Of the 2017 reports, 6 involved a crash and 2 involved a fire. 5 people were injured.

Primary concernVisibility/wiper23 reports · 24% of complaints
Owner complaints97Filed with NHTSA
Recall relationship1 safety recallNHTSA campaign records

What owners report most often

  1. Other or unspecified33
  2. Visibility/wiper23
  3. Electrical system18
  4. Power train13
  5. Engine12
  6. Service brakes7
  7. Steering5
  8. Vehicle speed control4

Recalls and investigations

  1. Exterior lighting, brake lights, switchFeb 28, 2019

    Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

    Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

    Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall began April 15, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUE-90.

    Campaign 19V149000 on NHTSA.gov

Representative owner complaints: other or unspecified

33 reports, newest first. Show all

  1. Other or unspecified, Nov 3, 2019

    WINDSHIELD WAS CRACKED FOR NO APPARENT REASON. I LOG A TON OF MILES AS A PART-TIME UBER DRIVER AND NEVER RECALL A STONE OR ANYTHING ELSE IMPACT MY WINDSHIELD WHILE I WAS DRIVING. SUDDENLY ON 9/15/19, THERE WAS A SMALL CRACK ON MY WINDSHIELD AND NOW, ON 11/3/19, THERE ARE LINEAR CRACKS ON THE WINDSHIELD THAT EXTEND 24" ON BOTH SIDES OF THAT SMALL CRACK. THIS WAS LIKELY DUE TO THE CHANGING COLD WEATHER

  2. Power train, Other or unspecified, Visibility/wiper, Oct 28, 2019

    THE WINDSHIELD ON MY 2017 CROSSTREK CHIPS TOO EASY. I HAVE NEVER HAD CHIPS ON ANY OTHER VEHICLES WINDSHIELD. THE GLASS MUST BE TOO SOFT. THIS HAS HAPPENED TO MY CROSSTREK A FEW TIMES WHILE IN MOTION. MY TRANSMISSION FEELS LIKE IT SOMETIMES SLIPS, AND SHUDDERS WHILE THE VEHICLE IS IN MOTION.

  3. Other or unspecified, Jun 6, 2019

    WHEN TURNING THE CAR OFF, IT DOES NOT RELEASE THE KEY. THIS HAS BEEN AN ON AND OFF PROBLEM FOR A COUPLE MONTHS NOW.

  4. Electrical system, Other or unspecified, Apr 30, 2019

    MY KEY STARTED TO GET STUCK ABOUT A MONTH AGO, I NEED TO START MY CAR, PUT IT IN DRIVE BACK IN PARK REPEATEDLY UNTIL IT COMES OUT. I HAVE TAKEN IT TO THE DEALER AND THEY SAY THEY NEED TO REPLICATE THE SITUATION. 18000 MILES ON A CAR AND I CAN'T JUST HAVE IT FIXED WHEN THERE IS A TSB ON A KNOW ISSUE. I DO T HAVE TIME WHEN GOING TO WORK TO DO THIS CYCLE OF ON AND OFF 1-9 TIMES ON A 2 YR OLD VEHICLE, PLEASE DO A RECALL.

  5. Other or unspecified, Feb 28, 2019

    CAR KEY CONTINUALLY GETS STUCK IN THE IGNITION. THIS BEGAN A MONTH AGO. MY CAR IS IN PARK, AND THE KEY JUST WILL NOT COME OUT, PRETTY OFTEN NOW. YOU EITHER AFTER TO START THE CAR AGAIN AND MOVE IT A LITTLE OR JIGGLE THE HANDLE IN PARK UNTIL THE KEY COMES OUT.

  6. Other or unspecified, Jan 20, 2019

    SNOW AND RAIN GETTING ONTO ENGINE WITH HOOD COMPLETELY SHUT. WE HAD THE ENGINE COMPLETELY COVERED WITH SNOW EVERY TIME WE DRIVE IT. NEVER HAD A VEHICLE LET THE WEATHER GET INTO THE ENGINE WITH THE HOOD SEALED.

  7. Other or unspecified, Engine, Aug 23, 2018, fire

    MY 13 MONTH OLD CAR CAUGHT ON FIRE FOR "NO APPARENT REASON".

  8. Other or unspecified, Dec 29, 2017

    DRIVING HOME AT NIGHT ON THE FREEWAY AND THEN A SUDDEN BOOM! SOUNDED LIKE A BRICK HIT THE ROOF OF THE CAR. FRIGHTEN A BIT BUT MANAGED TO PULL OVER AND THE NOTICED THE SUNROOF WAS SHATTERED. DROVE SOME SLOWLY AND LOOKED AT IT MORE WHEN I GOT HOME. I NOTICED THAT THE GLASS LOOKS LIKE IT BLEW UP LIKE A VOLCANO. IT BLEW OUTWARD. SO I STARTED SEARCHING IF THIS WAS A KNOWN ISSUE AND FOUND OUT THAT IT WAS WITH MANY MANUFACTURERS.