2000 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 207 owner complaints filed for this model year. This is the 17th highest complaint count among 26 Outback model years with reports.
Of the 2000 reports, 17 involved a crash and 5 involved a fire. 7 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 29, 2013
Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
A fuel leak in the presence of an ignition source increases the risk of a fire.
Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Campaign 13E065000 on NHTSA.gov
Suspension, rearApr 22, 2003
THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.
IF SUCH BREAKAGE OCCURS WHILE THE VEHICLE IS BEING OPERATED, CONTROL OF THE VEHICLE COULD BE AFFECTED, INCREASING THE RISK OF A CRASH.
DEALERS WILL CLEAN AND RUST-PROOF THE REAR SUSPENSION SUBFRAME. OWNER NOTIFICATION BEGAN JULY 14, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SUBARU AT 1-800-782-2783.
Campaign 03V153000 on NHTSA.gov
Representative owner complaints: suspension
24 reports, newest first. Show all
Suspension, Power train, Jun 2, 2016
I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.
Suspension, Feb 20, 2016
THE REAR SUB-FRAME IS ROTTED AND ABOUT TO BREAK. WHILE DRIVING THE SUB-FRAME IS SHIFTING CAUSING LOUD BANGING. WHEN STARTING, STOPPING AND DRIVING THE LOUD BANGING IS HEARD FROM THE SHIFTING OF THE ROTTED SUB-FRAME.
Suspension, Structure, Mar 18, 2014
THERE WAS A BURNED RUBBER SMELL AND NOISE COMING FROM THE LEFT REAR WHEEL AREA OF THE CAR. THE SUSPENSION SUBFRAME SNAPPED AND CAUSED THE LEFT REAR TIRE TO BE SHAVED FROM CONTACT WITH THE WHEEL WELL. WE WERE TOLD BY OUR MECHANIC THAT WE HAD NO RECOURSE ON THIS RECALL AND HE OFFERED US $500 FOR THE VEHICLE STATING THAT WE COULD NOT GET IT FIXED BY SUBARU. WE ALSO CALLED SUBARU AND THEY SAID THAT THERE WAS NO RECALL FOR OUR VIN #. WE ARE CHECKING TO MAKE SURE THIS IS TRUE OR NOT. *TR
Suspension, Structure, Jul 24, 2013
AFTER LOOKING AT SOME OF THE COMPLAINTS ABOUT THE SUB FRAME RECALL.MY MECHANIC LOOKED AT THE SUB FRAME ON A LIFT AND EXPLAINED THAT IT WAS RUSTED THRU AND UNFIXABLE.IF THIS CAR WAS PROPERLY UNDERCOATED UNDER THE RECALL IT WOULD NOT BE IN THIS CONDITION.I CALLED SUBARU AND THEY SAID THE WORK WAS DONE ON THE CAR PER THE RECALL.IT IS FUNNY HOW THERE IS NO OTHER RUST THAN IN THE SPOT WHERE THE WORK WAS SUPPOSED TO BE DONE.I PAID $4200 FOR THIS CAR AND WANT MY MONEY BACK SUBARU SHOULD BE HELD ACCOUNTABLE FOR UNSATISFACTORY REPAIRS.IF THIS BREAKS IT COULD CAUSE SERIOUS INJURY TO MY SELF AND OTHERS.THEN THE CAR IS JUNK. *TR
Suspension, Power train, Structure, May 5, 2013
I WAS DRIVING ALONG, AROUND 50 MPH. I HIT A BUMP IN THE ROAD, AND THERE WAS A LOUD BANG. THE VEHICLE JERKED AND SWERVED, AS IT WAS SNOWING... I ALMOST LOST CONTROL. THE REAR SUB-FRAME WAS RUSTED OUT AND HAD BROKEN, ALLOWING THE REAR DIFFERENTIAL TO BREAK FREE AND SMASH UP INTO THE FUEL TANK AND CAUSE SEVERE JERKING. I HAD DONE A LITTLE READING, SUBARU HAD A RECALL ON THIS VEHICLE FOR INFERIOR METAL ON THE REAR SUB-FRAME. THIS VEHICLE WAS IN FOR THE RECALL IN 2003. WHERE THEY DEEMED IT NOT BAD ENOUGH TO REPLACE THE SUB-FRAME, BUT CLEAN IT AND SPRAY IT WITH ANTI CORROSION SUBSTANCE. AS IT NOW STANDS, THE CAR IS NOT DRIVABLE, AND THE RECALL FIX WAS CLEARLY NOT A PROPER SOLUTION. I CALLED SUBARU, AND THEY TOLD ME THAT SINCE IT HAD BEEN IN FOR A RECALL IN 2003, THERE WAS NOTHING MORE ON THERE END THAT THEY WOULD DO. I AM A LONG TIME SUBARU FAN, AND I REALLY JUST WOULD LIKE THEM TO HONOR THEIR MISTAKE, AND FIX THE VEHICLE PROPERLY. OR PURCHASE IT BACK FROM ME, AND I WILL GLADLY PURCHASE ANOTHER SUBARU. I HAVE PHOTOS OF THE SUB-FRAME WHERE IT HAS CLEARLY RUSTED AND BROKE FREE. IT IS VERY CLEAR THAT THE METAL IS INFERIOR, CONSIDERING EVERYTHING ELSE ON THE UNDERSIDE OF THE VEHICLE IS IN FUNCTIONAL AND SERVICEABLE CONDITION. THANKS YOU. *TR
Suspension, Dec 20, 2011
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) AND WAS REPAIRED. AFTER THE REPAIR, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR UNRELATED ISSUES WHEN THE MECHANIC ADVISED THE CONTACT THAT THE REAR SUBFRAME ASSEMBLY WAS COMPLETELY CORRODED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Suspension, Jun 21, 2011
TL* THE CONTACT OWNS A 2000 SUBARU OUTBACK. THE CONTACT STATED THAT THE REAR CROSS BAR WAS RUSTED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 03V153000 (SUSPENSION:REAR) FOR THE SAME FAILURE. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT THEIR EXPANSE AND NO FURTHER ASSISTANCE WOULD BE OFFERED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Suspension, Sep 14, 2007
FRONT STABILIZER/ROLL BAR BROKE ON LEFT SIDE. *JB
Suspension, Oct 17, 2006
FRONT STABILIZER BAR BROKE FOR SEEMINGLY NO REASON. *NM
Suspension, Dec 20, 2005
FRONT STABILIZER BAR BROKE IN HALF WHILE PULL OUT OF A GAS STATION. DRIVING ABOUT 15 MPH. THIS CAR IS ONLY DRIVEN ON HIGHWAYS/ BY WAYS NO OFF ROADING. HAS 93K ON CAR. SUBARU DEALER WILL NO GIVE A BREAK ON PRICE, PART OR LABOR BECAUSE THERE IS NO WARRANTY. I HAVE ALREADY FOUND 6 COMPLAINTS ABOUT THIS ON THIS SITE. *JB
Suspension, Jan 12, 2005
FRONT STABILIZER BAR BROKE NEAR THE RIGHT WHEEL FOR NO APPARENT REASON. I DO NOT KNOW WHEN THIS OCCURRED. I DISCOVERED THE BROKEN PART HANGING DOWN NEARLY TO THE GROUND ON JANUARY 1, 2005. THIS HAS CAUSED THE CAR TO HANDLE ERRATICALLY AT HIGHER SPEEDS, AND I PLAN TO GET IT REPAIRED. I CALLED SUBARU AND THEY INFORMED ME THAT THEY WOULD NOT REMEDY THIS SAFETY ISSUE BECAUSE THE CAR IS OUT OF WARRANTY (72,400 MILES). *AK
Suspension, Dec 6, 2004
MY 2000 SUBARU LEGACY OUTBACK FRONT STABILIZER/SWAY BAR BROKE AT BOTH ENDS SIMULTANEOUSLY, AT THE SAME LOCATION, GOING DOWNHILL ON A BLACK TOP ROAD. AN AUDIBLE "PING" SOUND OCCURRED WHEN IT HAPPENED. *AK THE DEALER REPLACED THE STABILIZER/SWAY BAR ON DECEMBER 1ST, 2004 AT MY EXPENSE. SUBARU REFUSED TO PAY FOR THE PART OR LABOR. THIS VEHICLE ONLY HAS 38K MILES ON IT.
Suspension, Aug 23, 2004
FRONT SWAY BAR SNAPPED. *AK
Suspension, Feb 16, 2004
BOTH REAR WHEEL BEARINGS HAVE FAILED PREMATURELY, ONE AT 38000 MILES AND AGAIN AT 75000 MILES AND THE SECOND AT 79000 MILES. THIS IS A WELL KNOWN DEFECT IN THIS YEAR SUBARU, AND IS POTENTIALLY DANGEROUS IF NOT IMMEDIATELY TAKEN CARE OF. *AK
Suspension, Oct 30, 2003
CONSUMER RECEIVED A RECALL LETTER JULY OF 2002. DEALER CLAIMED COULD NOT DO REPAIRS BECAUSE PARTS WEREN'T AVAILABLE. KELLY SUBARU, 3122 W. TENNESSEE ST., TALLAHASSEE FL., 32304 850-575-6166.*AK
Suspension, Sep 15, 2003
THE VEHICLE EXPERIENCED THE SAME PROBLEM AS THE RECALL ON THE REAR SUSPENSION. THE DEALER DID NOT REPAIR THE PROBLEM BECAUSE THE VEHICLE WAS NOT INCLUDED DUE TO THE VIN. RECALL NUMBER UNKNOWN. *AK (RECALL # 03V153000) *SCC *JB
Suspension, Sep 12, 2003
CONSUMER RECEIVED RECALL NOTICE 03V153000 CONCERNING THE REAR SUSPENSION SUBFRAME CORROSION IN JULY 2003. DEALER STILL DOES NOT HAVE THE PARTS AVAILABLE TO REPAIR THE RECALL DEFECT. *AK *PH *JB
Suspension, Aug 12, 2003
CONSUMER RECEIVED RECALL 03V153000, BUT A WELD ON RIGHT REAR OF REAR SUSPENSION THAT SHOULD BE RUST PROOFED ALREADY CRACKED.*AK
Suspension, Aug 1, 2003
POSSIBLE DEFECT OF REAR SUB-FRAME ASSEMBLY WITH POOR PAINT QUALITY.*MR THE CONSUMER RECEIVED A RECALL WHICH STATED IF THE VEHICLE IS OPERATED FOR AN EXTENSIVE PERIOD IN A "SALT BELT" AREA, CONTINUED EXPOSURE TO SALT COULD CAUSE THE REAR SUB-FRAME ASSEMBLY TO RUST-OUT AND EVENTUALLY BREAK. *PH *JB
Suspension, Nov 12, 2002
FRONT STABILIZER BAR BROKE IN TWO PLACES. TWO DEALERS HAVE SAID THIS HAPPENS OFTEN. ISN'T THAT A SAFETY PROBLEM AS IT AFFECTS HANDLING? IT BROKE RIGHT AFTER THEY WORKED ON THE FRONT SUSPENSION! DT
Suspension, Oct 25, 2002
WHILE DRIVING ON A SMOOTH DIRT ROAD, HEARD A CLUNK UNDER THE CAR. STOPPED AND LOOKED UNDER IT ONLY TO FIND THE SWAY BAR BROKE IN THE MIDDLE OF THE BAR. END LINKS AND OTHER PARTS FINE. THE THICK SWAY BAR DESIGNED TO BE STRONG BROKE. MUST INVESTIGATE. DT
Suspension, Fuel system, Gasoline, Visibility, Equipment, Jul 15, 2002
WHILE DRIVING VEHICLE KEPT PULLING TO THE RIGHT, AND FRONT END WAS WOBBLING, CAUSED BY THE CARRIAGE BOLT THAT FELL OFF. DEALER CONTACTED.*AK WHILE THE CONSUMER WAS DRIVING THE BIKE RACK DROPPED DOWN. THE CHECK ENGINE LIGHT CAME ON AND STAYED ON DUE TO EVAPORATION LEAK FROM SYSTEM AND LOOSE GAS CAP. THE DRIVER'S SIDE WINDOW SEAL WAS DAMAGED. *YH
Suspension, Mar 29, 2002
SWAY BAR BROKE WHILE PULLING OUT OF DRIVEWAY. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Suspension, Nov 20, 1999
LOUD CLUNKING AND VIBRATION WHEN DRIVING OVER BUMPS WHEN TURNING AT LOW SPEEDS. IT IS MOST PRONOUNCED DURING LEFT TURNS BUT ALSO DOES IT WHEN TURNING RIGHT. DEALER REP SAYS HE COULD NOT HEAR IT. WE WILL SCHEDULE ANOTHER APPOINTMENT AND WILL MAKE SURE DEALER REP IS NOT DEAF. *AK