2005 Subaru Outback
Problems, recalls and owner-reported issues
Suspension is the leading concern among 273 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Outback model years with reports.
Of the 2005 reports, 13 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 28, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1-800-955-9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V-399 (WQL-48) and partially supersedes recall 14V-763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed NHTSA of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.
Campaign 15V323000 on NHTSA.gov
Air bagsDec 1, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been partially superseded by 15V-323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V-323.
Campaign 14V763000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 27, 2013
Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will inspect the vehicles. If no brake fluid seepage is observed, the affected area will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began on May 30, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQG-43.
Campaign 13V110000 on NHTSA.gov
Air bags, side/windowJun 9, 2004
THE LEFT AND RIGHT SIDE CURTAIN AIR BAGS IN CERTAIN VEHICLES INVOLVED IN THIS CAMPAIGN MAY NOT FULLY DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. DURING A SIDE IMPACT TEST CONDUCTED BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY (IIHS), THE TEST RESULTS INDICATED THAT THERE WAS A DIFFERENCE BETWEEN THE IIHS TEST RESULTS AND THE RESULT OF SIDE IMPACT TESTS CONDUCTED BY FHI.
THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.
DEALERS WILL REPLACE THE LEFT AND RIGHT SIDE CURTAIN AIR BAG MODULES. THE RECALL BEGAN ON JUNE 11, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783. .
Campaign 04V274000 on NHTSA.gov
Representative owner complaints: air bags
38 reports, newest first. Show all
Air bags, Jan 16, 2026
The contact had received several recall notifications of an air bag recall for a 2005 Subaru Outback. The contact never owned the vehicle and requested to be removed from the recall distribution list. The manufacturer was contacted and advised the contact that the removal request could not be processed without the complete VIN. The contact had provided a partial VIN.
Air bags, Oct 1, 2020
2005 SUBARU OUTBACK, CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE AIRBAG RECALL WAS PERFORMED ON THE VEHICLE, BUT CONTINUED TO RECEIVE LETTERS CONCERNING THE RECALL. THE CONSUMER BELIEVED THE LETTERS TO BE A SCAM. *JS
Air bags, Service brakes, Apr 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V323000 (AIR BAGS) AND 14V311000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SERRA SUBARU OF TRAVERSE CITY, 1747 S GARFIELD AVE, TRAVERSE CITY, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 2, 2018
2005 SUBARU. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER ADVISED THE AIRBAG COULD NOT BE REPLACED DUE TO THE VEHICLE HAVING AN INTOXALYSER. THE CONSUMER STATED THE PROCESS TO HAVING THE INTOXALYSER REMOVED AND THE RECALL COMPLETED WAS DIFFICULT. *JS
Air bags, Nov 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLE SUBARU, RT 460 GREEN VALLEY SUITE 4, BLUEFIELD, WV 24701 (304) 305-4090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. TWO MONTHS AGO, THE DEALER STATED THAT THEY WOULD ORDER THE PARTS AND CONTACT HER ONCE THE PARTS ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FAILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 16, 2017
TAKATA RECALL
Air bags, May 19, 2017
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 25, 2016
MY PASSENGER SIDE TANAKA AIRBAG WAS REPLACED IN APRIL. WITHIN SIX MONTHS OF THIS RECALL, MY PASSENGER SIDE AIRBAG INDICATOR'S BUZZER AND LIGHT (ERROR CODE 26) CONTINUE TO INDICATE A PASSENGER IN THE SEAT WITHOUT A PASSENGER PRESENT. I FEEL THIS IS A SAFETY ISSUE BECAUSE I HAVE BEEN TOLD BY MY SUBARU MECHANIC THAT THE "PASSENGER AIRBAG MAY OR MAY NOT DEPLOY". I HAVE FOUND VARIOUS BLOGS AND FORUMS INDICATING THAT I AM ONE OF HUNDREDS TO THOUSANDS THAT HAVE THIS ISSUE. I FEEL AS THOUGH THIS SAFETY ISSUE SHOULD NOT BE FIXED AT THE FINANCIAL BURDEN OF THE CONSUMER.
Air bags, Nov 18, 2016
TAKATA RECALL WE CALLED IN MAY 2016 AND WERE PUT ON A "LIST" AND TOLD IT WOULD BE 7-8 WEEKS. WE WERE TOLD NOT TO HAVE ANYONE SIT IN THE PASSENGER SEAT OF OUR CAR, RENDERING IT FAIRLY USELESS. NOW IT IS NOVEMBER, MORE THAN 6 MONTHS AND WE ARE STILL ON THE LIST AND REPAIR IS STILL QUOTED AT 2 MONTHS.
Air bags, Oct 21, 2016
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V323000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 26, 2016
I RECEIVED A RECALL NOTICE ON MY SUBARU BACK IN FEBRUARY. I CALLED THE DEALER WHERE I BOUGHT THE VEHICLE WHICH WAS NASHVILLE SUBARU, 1512 BROADWAY NASHVILLE, TN 37203. THEY ADVISED ME IT WOULD BE TWO WEEKS TO TWO MONTHS BEFORE THEY COULD REPAIR MY VEHICLE, AND I RECEIVED NO RESPONSE AFTER THAT. THEN, I CALLED BACK MAY 9TH, AND THEY TOLD ME THEY NEEDED ANOTHER TWO WEEKS TO ORDER PARTS. AND NOW, TODAY'S SEPTEMBER 26TH AND THEY STILL HAVE NOT REPAIRED MY VEHICLE, AND I RECEIVED NO RESPONSE BY PUBLIC SERVICE.
Air bags, Sep 7, 2016
SUBARU RECALL WQR-53, CALLED LOCAL DEALERSHIP AND WAS TOLD IT IS ON EXTREME BACK ORDER WOULD LIKE TO REQUEST A LOANER VEHICLE AS THE POTENTIAL FOR METAL FRAGMENTS STRIKING A PASSENGER RIDING IN THE PASSENGER SIDE COULD RESULT IN SERIOUS INJURY OR DEATH.
Air bags, Aug 26, 2016
I NEED TO AVE THE AIRBAG REPLACED ASAP.
Air bags, May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 19, 2016
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V613000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 07/05/16 *BF UPDATED 07/21/16.*JB
Air bags, May 7, 2016
TAKATA RECALL - IT IS COMPLETELY UNREASONABLE TO GET A RECALL AND TO HAVE THE PASSENGER RISKING DEATH AND FOR SUBARU TO NOT PRIORITIZE THIS IMMEDIATELY. PEOPLE WHO HAVE ORDERED BACK IN FEBRUARY HAVE NOT GOTTEN THE REPLACEMENTS. UNACCEPTABLE. WE ARE NOT SUPPOSE TO USE THAT SEAT????
Air bags, Apr 26, 2016
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Apr 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARA OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 12, 2016
TAKATA RECALL: I HAVE BEEN WAITING ALMOST 1 1/2 MONTHS FOR THE DEALERSHIP TO CONTACT ME ABOUT THIS RECALL! I CALLED THEM THE DAY I RECEIVED THE NOTICE AND WAS TOLD THAT THE PARTS WERE ON BACKORDER! MY DAUGHTER DRIVES THIS VEHICLE AND IS VERY CONCERNED ABOUT DRIVING IT WITHOUT THE RECALL BEING DONE. SHE WON'T ALLOW ANYONE TO RIDE WITH HER. HOW IS IT THAT MY DAUGHTER ACTS SO RESPONSIBLE BUT THE MANUFACTURER AND OEM DEALER WON'T! WHEN I CALL THE DEALER, THEIR ENTRY LEVEL RECEPTIONIST WON'T EVEN ALLOW ME TO TALK TO THE SERVICE DEPARTMENT TO VOICE MY CONCERN. HOW MANY MORE PEOPLE HAVE TO BE INJURED BEFORE THIS RECALL IS CARRIED OUT. I FOR ONE, PRAY IT IS NOT ONE OF MY FAMILY MEMBERS!!! VERY DISAPPOINTED WITH HOW THIS IS BEING HANDLED!!!
Air bags, Apr 3, 2016
TAKATA RECALL. DESPITE BEING CONTACTED 2 MONTHS REGARDING THIS RECALL, AND BEING TOLD THAT WE SHOULD NOT ALLOW A PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT, I HAVE YET TO HEAR FROM ANY SUBARU DEALERSHIP. AS A SINGLE CAR HOUSEHOLD, THIS HAS BEEN EXTREMELY FRUSTRATING.
Air bags, Mar 22, 2016
TAKATA RECALL SUBARU CASE# [XXX] I RECEIVED A RECALL NOTICE ABOUT THE ONGOING TAKATA AIRBAG ISSUE. UPON CONTACTING SUBARU MY WIFE WAS INFORMED BY "[XXX]" THAT : 1) THAT ONLY A "DEALER" COULD DO THE REPAIR WORK 2) SUBARU WOULD ONLY COVER $500 IN TRANSPORTATION COSTS PER THE LETTER RECEIVED: 1) "SUBARU WILL REPLACE THE INFLATOR FOR YOUR FRONT PASSENGER AIR BAG AT NO COST TO YOU." 2) "UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT" GIVEN THAT I AM IN ALASKA (ZIP 99901) AND THAT THERE IS NO CURRENT SUBARU DEALER AVAILABLE IN MY AREA I WAS TOLD THAT I WOULD NEED TO TRANSPORT THE VEHICLE TO EITHER JUNEAU ALASKA, OR SEATTLE WASHINGTON, BOTH ARE ONLY AVAILABLE BY BOAT AND AFTER CHECKING WITH MULTIPLE SHIPPING AND FERRY SERVICES THE COST WOULD BE AROUND $1800 ROUND TRIP TO TRANSPORT MY VEHICLE. BOTH MY WIFE AND I COMMUNICATED THIS TO "KYLE" AND AGAIN WAS TOLD THEY WOULD ONLY COVER $500. I PROCEEDED TO OFFER ALTERNATIVES SUCH AS HAVING A CERTIFIED LOCAL SHOP DO THE WORK, OR THAT BECAUSE MY AREA HAS A FAIR NUMBER OF VEHICLES THAT THEY SHOULD SEND SOMEONE. I WAS BASICALLY TOLD NO AND NOT PROVIDED ANY OTHER REMEDY. COULD YOU PLEASE LOOK INTO THIS MATTER AND FIND OUT WHY THERE IS ANY ISSUE IN GETTING THIS REPAIRED? IN THE MEANTIME MY FAMILY OF 5 IS HAVING TO TAKE TWO CARS, AND NOW I AM UNABLE TO SELL MY VEHICLE OR TRADE IT IN UNTIL THIS ISSUE IS ADDRESSED. I AM NOT UPSET ABOUT THIS, ANNOYED YES, BUT MORE IMPORTANTLY THERE ARE MANY OTHER PEOPLE IN MY AREA THAT SIMPLY CAN'T AFFORD TO PAY TO HAVE THEIR CARS FIXED IF SUBARU WILL NOT HONOR THEIR OWN COMMITMENTS. THANK YOU FOR YOUR TIME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR