2005 Subaru Outback
Problems, recalls and owner-reported issues
Suspension is the leading concern among 273 owner complaints filed for this model year. This is the 14th highest complaint count among 26 Outback model years with reports.
Of the 2005 reports, 13 involved a crash and 3 involved a fire. 11 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 28, 2015
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners and General Motors will notify Saab owners. Dealers will replace the passenger air bag inflator, free of charge. The Subaru recall began on June 17, 2015. Owners may contact Subaru customer service at 1-800-782-2783. The Saab recall began on July 27, 2015. Owners of Saab vehicles may call 1-800-955-9007. Subaru's number for this recall is WQR-53. Note: The recall completely supersedes recall 14V-399 (WQL-48) and partially supersedes recall 14V-763 (WQP-51) in that model year 2004 through 2005 Subaru Impreza and model year 2005 Saab 9-2x vehicles are now only part of this campaign. Note: On December 18, 2015 Subaru informed NHTSA of an expansion of this recall to include certain model year 2003-2004 Subaru Baja, 2003-2008 Subaru Legacy and 2003-2008 Subaru Outback vehicles.
Campaign 15V323000 on NHTSA.gov
Air bagsDec 1, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Subaru will notify their owners. Dealers will replace the passenger air bag inflator, free of charge. The recall began on January 15, 2015. Owners may contact Subaru at 1-800-782-2783. Subaru's number for this recall is WQP-51. Note: This recall supersedes recall 14V-471. This recall has been partially superseded by 15V-323. All 2005 model year Subaru Legacy and Outback vehicles will now be repaired under recall 15V-323.
Campaign 14V763000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 27, 2013
Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will inspect the vehicles. If no brake fluid seepage is observed, the affected area will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began on May 30, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQG-43.
Campaign 13V110000 on NHTSA.gov
Air bags, side/windowJun 9, 2004
THE LEFT AND RIGHT SIDE CURTAIN AIR BAGS IN CERTAIN VEHICLES INVOLVED IN THIS CAMPAIGN MAY NOT FULLY DEPLOY RAPIDLY ENOUGH WHEN ACTIVATED IN A SIDE IMPACT COLLISION. DURING A SIDE IMPACT TEST CONDUCTED BY THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY (IIHS), THE TEST RESULTS INDICATED THAT THERE WAS A DIFFERENCE BETWEEN THE IIHS TEST RESULTS AND THE RESULT OF SIDE IMPACT TESTS CONDUCTED BY FHI.
THIS MAY RESULT IN FAILURE TO PROVIDE THE INTENDED HEAD PROTECTION, INCREASING THE RISK OF INJURY TO A SEAT OCCUPANT.
DEALERS WILL REPLACE THE LEFT AND RIGHT SIDE CURTAIN AIR BAG MODULES. THE RECALL BEGAN ON JUNE 11, 2004. OWNERS SHOULD CONTACT SUBARU AT 1-800-782-2783. .
Campaign 04V274000 on NHTSA.gov
Representative owner complaints: service brakes
31 reports, newest first. Show all
Service brakes, Hydraulic, Service brakes, Aug 22, 2025
See attached document for complaint.
Service brakes, Oct 27, 2023
Vehicle brakes failed while driving, the brake pedal went to the floor and almost caused a serious car accident. Yes, vehicle and brake lines are available for inspection upon request. My safety, the safety of others and more importantly my life and the lives of others were severely threatened because of the major break failure that occurred. It is terrifying to think that I was unknowingly driving around this vehicle with an imminent accident that could happen anytime, without any warning, which could have killed me. After taking pictures of my brake lines, recording videos and doing some quick research, I called a local to inspect my brake lines. I told them the scenario that I experienced and reported to them that my brake lines were covered in rust. I told them that I found out my vehicle had a recall remedy done on the brake lines in 2017, which is before I owned the vehicle. I told them that the rust and corrosion was in the same spots that were supposed to be fixed in the recall repair and that I am positive that the repair was done incorrectly or the repair was not done at all. I requested they take pictures of the brake lines and show them to the manufacturer or use the photos I took but they ensured they would take care of all of that. Called for update a week later and was unable to get in contact with anyone. I waited over a month before one of my calls was finally answered. I was told they still hadn’t looked at my vehicle yet. Having no vehicle had a very negative impact towards my job because I had no transportation for so long. I called back a few days later and was told that they would not repair my vehicle. My vehicle was not inspected by the police or insurance because I wasn’t in an accident. I was less then a minute from home when this life threatening incident occurred and thankfully was able to pull the car into my driveway. No warning lamps, no messages and no symptoms of the problem were present prior to this life threatening occurrence.
Service brakes, Hydraulic, Feb 21, 2023
The contact owns a 2005 Subaru Outback. The contact stated while driving 30 MPH, the brake pedal was depressed and went to the floorboard. The brake warning light was illuminated. The contact was able to drive home where he inspected the vehicle and discovered severe corrosion at a connection point on the brake line. The contact stated that the brake line was leaking brake fluid. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that the vehicle had already been serviced previously under the recall. The vehicle was not repaired. The failure mileage was approximately 180,000.
Service brakes, Dec 12, 2022
Vehicle experienced sudden complete brake failure while driving due to a rupture in brake system in the exact area of a known defect / recalls NHTSA SUBARU RECALL WQG-43 and WQK-47 (both completed) which had been issued to inspect and repair the defect. Safety of driver / occupants were immediately put at grave risk due to inability to slow or stop vehicle. Car was traveling on a two way high traffic road at a speed of approximately 30+MPH. I was able to stop slowly using the emergency hand brake though only after attempting to pump the brakes which became absolutely unresponsive (this took approximately 7-10 seconds while pumping the Brake pedal). It was pure luck that there was no one directly in front of me at the time. If anything had been in front of me my choices would have been: A) swerve to the right into parked cars B) swerve left into oncoming traffic or C) run into or hit whatever was in front of me. None of those would have been acceptable options and all could have potentially injured or killed occupants within the vehicle not to mention the potential to have injured or killed any other parties involved in a collision. I am frankly amazed that a brake system defect of this nature was not fully repaired and or replaced using a non-defective design and parts. I view any application of a aerosol surface treatment as temporary & superficial at best. It's only a matter of time for the brakes to fail on every 2005-2009 Subaru that has this defect. The risks to vehicle occupants and any other individuals involved in potential accidents are simply too high.Vehicle is currently at IRA Subaru in Danvers Massachusetts and has been inspected by them confirming the problem with photo documentation. There was no other prior warning before the sudden complete brake system failure. It is unclear if the Vehicle or component has been inspected by the manufacturer. No other party has inspected the vehicle. Vehicle is available for inspection upon request. Mileage: 77,884K
Service brakes, Sep 26, 2022
puddle of brake fluid under car no brakes after looking at it 4way joint connector at rear of car is leaking . online says recall was done but specifications for the repair are ludacris to spray wax over corrosion ! the lines are already damaged and that would just seal the corrosion in and continue to deteriorate! that recall in itself is a safety hazard and needs to be reevaluated!
Service brakes, Hydraulic, Aug 11, 2021
The contact owns a 2005 Subaru Outback. The contact stated that after starting the vehicle, the brake warning light remained illuminated and the brake pedal extended to the floor while depressed. Upon inspection, the contact discovered brake fluid had leaked from the rear passenger’s side wheel area. Further inspection revealed rusting and corrosion of the brake lines. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number: 13V110000 (Service Brakes, Hydraulic). The failure mileage was 150,000.
Service brakes, Nov 28, 2020
THE REAR BRAKE LINES HAVE BECOME RUSTED AND HAVE HOLES IN THEM DUE TO CORROSION.
Service brakes, May 12, 2020
I WAS DRIVING HOME FROM WORK ON THE HIGHWAY WHEN I PRESSED THE BRAKE PEDAL AS NORMAL TO SLOW DOWN AND THE PEDAL WENT SOFT AND I HAD NO BRAKES. I WAS ABLE TO MAKE IT HOME USING THE EMERGENCY BRAKE TO STOP. UPON INSPECTION THE LINES WERE LEAKING FROM THE SAME PLACE REPAIRED IN RECALL WQK47, NHTSA CAMPAIGN 14V311000. VISUAL INSPECTION COULD CONFIRM THAT THE INITIAL RECALL WQK47 REPAIR COMPLETELY FAILED CAUSING SERIOUS DANGER TO MY LIFE. I RESEARCHED COMPLAINTS ABOUT WQK47 RECALL AND CAME TO THE CONCLUSION THAT I AM NOT THE ONLY SUBARU OWNER WITH THIS SERIOUS LIFE THREATENING ISSUE. I CALLED MY DEALERSHIP AND EVEN SPOKE WITH CORPORATE SUBARU AND BOTH SAID SINCE RECALL WAS PERFORMED ONCE REPAIR/REPLACEMENT WILL COST ME. I CANNOT FATHOM WHY, IF THE FIRST RECALL REPAIR FAILED RESULTING IN A LIFE THREATENING SITUATION, SUBARU WOULDN'T WANT TO IMMEDIATELY FIX THE PROBLEM AND ENSURE ALL THEIR CUSTOMERS WHO HAD THIS RECALL PERFORMED ARE STILL SAFE AND FUNCTIONING TO PROPER STANDARDS. *TR
Service brakes, Oct 23, 2019
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE REMEDY FAILED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE LIGHT FRACTURED AND BRAKE FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE LINE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO BYERS DUBLIN SUBARU (2455 BILLINGSLEY RD, COLUMBUS, OH 43235, (614) 792-2455), BUT NO ASSISTANCE WAS PROVIDED. THE CONTACT HAD BEEN CALLING THE DEALER, BUT WAS NOT GETTING A RESPONSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INSPECTED BY AN INDEPENDENT CONTRACTOR. ALL BRAKE LINES WERE REPLACED. THE FAILURE MILEAGE WAS 255,081.*CW*JB
Service brakes, Sep 11, 2019
I HAVE A 2005 SUBARU OUTBACK THAT HAD A RECALL FOR BREAK LINE RUSTING. RECALL #WQK-47. THE BREAKS NO LONGER WORK DO TO BEING COMPLETELY RUSTED OUT. THE DEALER TELLS ME THE REPAIR IS IMPOSSIBLE TO COMPLETE AND THEREFORE THE CAR IS INOPERABLE. THE DEALER AND CORPORATE SUBARU CLAIM THAT THEY HAVE NO OBLIGATION TO REPAIR, REPLACE OR REIMBURSE FOR THIS CAR. I BELIEVE THE RUSTED BREAKS ARE COVERED BY THE RECALL AND THE CAR IS INOPERABLE SOLELY BECAUSE OF THE BREAKS. IS SUBARU LEGALLY OBLIGATED TO CORRECT THIS ISSUE OR NOT?
Service brakes, Jul 15, 2019
MY OUTBACK DEVELOPED A BRAKE LINE LEAK. THE LEAK WAS LOCATED IS THE SAME LOCATION THAT WAS INSPECTED AND RUST PROOFED PER NHTSA CAMPAIGN: 14V-311000, SERVICE CAMPAIGN WQK47. THE LEAK WAS DISCOVER AFTER MY 16 SON LOST MOST OF BRAKES WHILE IN MOTION. LUCKILY THERE WAS NOT A SERIOUS CRASH AS A RESULT OF THE BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR BOARD. THE BRAKE LINES WERE REPAIRED FOR $336. THIS RECALL WAS INEFFECTIVE AND THE BRAKE LINES SHOULD HAVE BEEN BETTER PROTECTED AGAINST CORROSION.
Service brakes, Jun 6, 2019
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. WHILE THE VEHICLE WAS IN REVERSE WITH THE BRAKE PEDAL DEPRESSED AND EXTENDED TO THE FLOORBOARD, THE VEHICLE CONTINUED TO DRIVE IN REVERSE. UPON INSPECTION, IT WAS DISCOVERED THAT BRAKE FLUID LEAKED FROM THE BRAKE LINES AND WAS PRESENT ON THE FLOOR NEAR THE REAR PASSENGER WHEEL. THE VEHICLE WAS TOWED TO SUBARU OF NEWPORT NEWS (783 J CLYDE MORRIS BLVD, NEWPORT NEWS, VA) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE DAMAGED DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 183,000.
Service brakes, Jun 6, 2019
THE VEHICLE HAS SOFT BRAKES, IT IS COMMON AMONG THIS GENERATION. IT DOES NOT MATTER IF EVERYTHING IS REPLACED. THERE IS STILL A LONG/SOFT PEDAL TRAVEL. THIS MAY BE DUE TO AN INADEQUATE MASTER CYLINDER SIZE OR BRAKE BOOSTER SIZE. THIS IS A CONSTANT ISSUE, DOES NOT MATTER WHEN YOU USE THE BRAKES, IT ALWAYS IS SLOW TO STOP AND CAN BE A BIT SCARY.
Service brakes, Jun 4, 2019
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKE LINE WAS RUSTED. DUE TO THE RUST, BRAKE FLUID LEAKED FROM THE BRAKES, WHICH MADE IT HARD TO STOP THE VEHICLE. THE CONTACT CALLED JOHN KENNEDY SUBARU (1201 E RIDGE PIKE, PLYMOUTH MEETING, PA 19462, (610) 278-5000) AND WAS INFORMED THAT AN UNKNOWN RECALL HAD EXPIRED; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 182,000.
Service brakes, May 9, 2019
PURCHASED USED OCTOBER 2018 . RECEIVED RECALL NOTICE IN MAIL AND TOOK TO DEALERSHIP NOVEMBER 2018 . RECALL WAS FOR DRIVER AIRBAG AND REAR BRAKE LINE CORROSION. AIRBAG WAS REPLACED AT THAT TIME AND BRAKE LINE WAS ALLEDGED TO BE INSPECTED AND COATED . APR 2019 CAR PULLED IN FRONT OF VEHICLE AND BRAKES WERE APPLIED HARD AND REAR BRAKE LINE BLEW . NO ACCIDENT . CAR WAS TOWED TO LOCAL MECHANIC AND DUE TO THEIR KNOWLEDGE OF PREVIOUS RECALL REPAIRS WAS ADVISED TO CAR SUBARU DIRECTLY . SUBARU WAS CALLED AND THEY ADVISED TO TAKE BACK TO DEALERSHIP . THE CAR WAS AGAIN TOWED . SUBARU REFERENCE NUMBER 1-43591235818. DEALERSHIP CLAIMED REPAIRS WERE ALLEGEDLY DONE AND THAT SUBARU WOULD NOT CONTRIBUTE TO CURRENT SITUATION . I CONTEST THAT REPAIRS WERE NOT PROPERLY DONE . IT WAS EASIER TO ALLEGEDLY SPRAY COATING THAN TO DO REPAIRS THAT WERE NEEDED . COATING A BRAKE LINE THAT IS ALREADY CORRODED IS NOT A PROPER REPAIR . PHOTOGRAPH CLEARLY SHOWS THIS FACT .
Service brakes, Jan 31, 2019
BRAKE SYSTEM FAILURE DUE TO BRAKE LINE CORROSION ; DRIVING VEHICLE AND BRAKES FAILED, LEAVING ME WITHOUT ABILITY TO STOP. LUCKILY I WAS ON A HARDLY-TRAVELED ROAD AND GETTING HOME WAS UPHILL.
Service brakes, Jul 30, 2018
RECALL WAS ISSUED A FEW YEARS AGO FOR DEFECT IN THE BRAKE LINE ALLOWING SALT WATER TO GET IN AND CAUSE CORROSION TO BRAKE LINES. BROUGHT TO DEALERSHIP AND BRAKE LINES WERE SPRAYED WITH AN ANTI CORROSIVE. ON 7/29/18, BRAKE LINE WAS LEAKING AND LOST ALL BRAKE PRSSSURE WHILE DRIVING DUE TO A CORRODED BRAKE LINE.
Air bags, Service brakes, Apr 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V323000 (AIR BAGS) AND 14V311000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SERRA SUBARU OF TRAVERSE CITY, 1747 S GARFIELD AVE, TRAVERSE CITY, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Service brakes, Nov 14, 2017
4WAY CONNECTOR BRAKE LINE LEAKING CAUSING NO BRAKES. COULD OF GOT IN SERIOUS ACCIDENT HAZZARD TO DRIVE CALLED ABOUT RECALL ON THIS BUT THE SAID MY CAR VIN NUMBER WAS NOT LISTED AND WE'RE VERY RUDE AND SHE HUNG UP ON ME. HAD TO PUT CAR IN NUTRAL TO SLOW DIWN
Service brakes, Aug 29, 2017
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. WHILE PULLING OUT OF THE DRIVEWAY AT 10 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE PARKING BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT ALL FOUR BRAKE LINES FAILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES); HOWEVER, THE REMEDY FAILED TO REPAIR THE RECALL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. THE LOCAL DEALER (CASCADE AUTO GROUP, 4149 STATE RD, CUYAHOGA FALLS, OH, 44223) DIAGNOSED THAT THE BRAKE LINE WAS LEAKING WHERE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-25871335589. THE MANUFACTURER STATED THAT THE DEALER WAS UNWILLING TO ASSIST WITH THE REPAIR COST AND THAT THE DEALER CITED THE VEHICLE AS HAVING HIGH MILEAGE AND A TIME SENSITIVE RECALL. THE MANUFACTURER OFFERED $500 TOWARDS THE REPAIR BILL. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.
Service brakes, Jul 26, 2017
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH AND PRESSING THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE DID NOT IMMEDIATELY STOP. THE DRIVER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES HAD FAILED DO TO EXCESSIVE CORROSION. THE BRAKE LINES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER AND LOCAL DEALER NORTH TOWN SUBARU OF BUFFALO, NEW YORK WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED IN THE JANUARY OF 2015 UNDER THE NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC) AND THE BRAKE LINES WERE RUSTPROOFED WITH ANTI-CORROSION WAX BUT THE FAILURE STILL OCCURRED. THE FAILURE MILEAGE WAS 183,000.
Service brakes, Jun 2, 2017
TL* THE CONTACT OWNS A 2005 SUBARU OUTBACK. WHILE THE VEHICLE WAS STOPPED AT A LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000. THE VIN WAS NOT AVAILABLE.
Electrical system, Exterior lighting, Service brakes, Jul 14, 2014
SUBARU OUTBACK 2005: THE WIRE HARNESS TO THE REAR TAILGATE FAILED AND SHORTED OUT THE BRAKE LIGHTS AND REVERSE LIGHTS, CREATING A SAFETY HAZARD WHILE DRIVING. *TR
Service brakes, Apr 3, 2014, crash
ON DECEMBER 18, 2014 THE DAY WAS CLEAR; THERE HAD BEEN NO RAIN OR SNOW THAT WEEK. THE PAVEMENT WAS DRY. AT THE POINT OF THE ISSUE I WAS IN STOP AND GO TRAFFIC, THUS HAD USED MY BRAKES AT AN AVERAGE OF 12-18 TIMES SINCE I HAD LEFT THE HOUSE THAT MORNING. TRAFFIC WAS MAYBE MOVING AT 20-25 MILES AN HOUR, STOP AND GO. AT ONE POINT I WENT TO APPLY MY BRAKES AT A NORMAL PRESSURE AND THEY STARTED TO PULSE IN THE 'ANTI-LOCK' FASHION. THE PULSES WERE EXCEPTIONALLY LONG, BETWEEN BRAKING (PULSING), NOTHING LIKE I HAD EVER EXPERIENCE BEFORE WITH THIS CAR OR ANY OTHER VEHICLE. HOWEVER I KEPT MY FOOT APPLIED TO THE BRAKE AND DID NOT TRY TO PULSE IT MYSELF. BEFORE I WAS ABLE TO GET THE CAR STOPPED IT HIT THE CAR IN FRONT OF ME. I HAD ABOUT 1 AND + CAR LENGTHS BETWEEN US, AGAIN ONLY ROLLING AND ABSOLUTELY COULD NOT GET THE CAR STOPPED. THE COLLISION WAS NOT HARD ENOUGH TO DEPLOY THE AIRBAG ON EITHER CARS. THE 2012 FORD ESCAPE IN FRONT HAD NEARLY NO DAMAGE TO THE REAR BUMPER, HOWEVER DUE TO THE PLACEMENT OF THE FORD'S BUMPER TO MY GRILL, MY REPAIRS WERE $5,534.67. MY FEAR IS IT HAPPENING AGAIN. DUE TO THE MAKE OF THE CAR MY INSURANCE COMPANY CAN'T ACCESS THE ELECTRONIC INFORMATION ON THE DAY OF THE ACCIDENT. THUS THEY WILL NOT BE PART OF MY COMPLAINT THAT I HAVE FILED WITH SUBARU OF AMERICA, FILED 3/24/14. I DONE RESEARCH ON THE SUBRAU'S ABS SYSTEM. I FOUND THAT PEOPLE HAVE BEEN DISCONECTING THEIR ABS DUE TO THIS ISSUE. INCLUDING FINDING YOUTUBE VIDEOS ON HOW TO DO IT. THE ISSUE IS OBVIOUS IF THIS IS WHAT PEOPLE FEEL SAFER WITH THAN THE SUBARU FACTORY ABS SYSTEM. SUBARU'S CLAIM DEPARTMENT HAS NO INTEREST IN INVESTIGATING IT WITHOUT MY INSURANCE BEING PART OF THE CLAIM, EVEN THOUGHT I AM A CUSTOMER OF THEIR PRODUCT THAT IS DEFECTIVE. OBVIOUSLY THIS IS NOT A CUSTOMERS CLAIMS DEPARTMENT. WHO WILL HANDLE MY CLAIM IF THE NEXT INCIDENT I AM SEVERELY INJURED OR WORSE YET? *TR
Service brakes, Hydraulic, May 2, 2011
BRAKES ARE VERY WEAK FOR THE FIRST COUPLE OF STOPS AFTER THE CAR HAS BEEN SITTING FOR A WHILE (ABOUT EIGHT HOURS OR MORE). BRAKES WORK FINE AFTER WARMING UP. THIS IS VERY DANGEROUS WHEN FIRST BACKING OUT OF DRIVING; WOULD NOT BE ABLE TO STOP FAST ENOUGH IF A CHILD OR PERSON WAS SUDDENLY IN THE WAY AND YOU NEEDED TO STOP. THIS IS THE CASE WITH OEM BRAKE PADS AND AFTER-MARKET PADS. *TR