2009 Subaru Outback
Problems, recalls and owner-reported issues
Air bags is the leading concern among 112 owner complaints filed for this model year. This is the 21st highest complaint count among 26 Outback model years with reports.
Of the 2009 reports, 1 involved a crash and 5 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKC-18.
Campaign 18V014000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
Campaign 18V013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 11, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Baja, 2009 Forester, Legacy and Outback and 2006-2009 Impreza (including WRX and STI models) and Tribeca vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the passenger front air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-17.
Campaign 17V026000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Electrical systemOct 13, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2007-2009 model year Legacy and Outback vehicles, 2008-2014 Impreza vehicles and 2009-2013 Forester vehicles, all equipped with turbo-charged engines. The relay that controls the secondary air injection pump may fail, causing the pump to continuously operate and overheat.
If the air injection pump overheats, it may melt and increase the risk of a fire.
Subaru will notify owners, and dealers will replace the secondary air injection pump relay, free of charge. The recall began December 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTM-73.
Campaign 16V738000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsJun 10, 2014
Subaru of America, Inc. (Subaru) is recalling certain model year 2005-2009 Outback and Legacy, 2008-2011 Impreza and 2008-2014 Impreza WRX/STI, and 2009-2013 Forester vehicles, currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines. Note that affected vehicles not currently, or formerly registered, in the salt belt states identified above are eligible for repair, at no cost to the customer, upon request.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will test the brake system by depressing the brake pedal and inspecting for brake fluid leaks. If no brake fluid seepage is observed, the affected areas will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began July 2014 and second notifications will run through November 2014. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQK-47. Note: This recall supersedes recall 13V-110 which applied to certain 2005-2009 Legacy/Outback vehicles. Vehicles that were remedied under the previous campaign still need additional areas rust-proofed.
Campaign 14V311000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 27, 2013
Subaru is recalling certain model year 2005-2009 Outback and Legacy vehicles manufactured from December 2003, through April 2009 and currently, or formerly, registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Salt water could splash on the brake lines through a gap in the fuel tank protector, resulting in excessive corrosion of the brake lines.
Brake line corrosion may result in brake fluid leakage. Fluid leakage may result in longer distances being required to slow or stop the vehicle, increasing the risk of a crash.
Subaru will notify owners, and dealers will inspect the vehicles. If no brake fluid seepage is observed, the affected area will be rustproofed with anti-corrosion wax. If brake fluid seepage is observed, the brake lines will be replaced followed by rustproofing with anti-corrosion wax. These services will be performed free of charge. The recall began on May 30, 2013. Owners may contact Subaru at 1-800-782-2783. Subaru's recall campaign number is WQG-43.
Campaign 13V110000 on NHTSA.gov
Representative owner complaints
112 reports, newest first.
Air bags, Nov 26, 2018
WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. IF CAR IS TURNED OFF AND RESTARTED IT GENERALLY STAYS OFF. RESEARCH STATES THAT THE AIR BAGS WILL NOT DEPLOY IF THIS LIGHT IS ON WHEN AN ACCIDENT. THIS APPEARS TO BE DUE TO PART NEEDING TO BE SOLDERED TO FIX THE PROBLEM. SUBARU SHOULD RECALL THE VEHICLES INVOLVED. THIS IS HAPPENING TO MANY CARS.
Air bags, Nov 2, 2018
TAKATA RECALL I COMPLIED WITH THE RECALL BY TAKING IT TO KENDALL SUBARU IN EUGENE, OREGON ON MARCH 1, 2018 AND THE VEHICLE HAS NOT YET BEEN REPAIRED. I HAD SPOKEN TO ONE OF YOUR REPRESENTATIVES ABOUT THIS AND SHE GAVE ME A RA#1271579.
Air bags, May 29, 2018
WHEN CAR IS RUNNING, THE RED AIIR BAG WARNING LIGHT ON DASHBOARD CONSOLE STAYS ON. A SUBARU DEALER MENTIONED THE CONTROL MODULE (CIRCUIT BOARD) IN THE OVERHEAD COMPARTMENT CONSOLE WOULD HAVE TO BE REPLACED. I HAVE FOUND THAT THE SOLDERING ON THE CIRCUIT BOARD IS FLIMSY AND PRONE TO CRACKING. APPARENTLY THERE IS A DANGER THAT THE AIR BAGS WILL NOT DEPLOY IF THE WARNING LIGHT IS ON.THERE ARE A NUMBER OF ONLINE FORUMS THAT DETAIL OTHERS HAVING THE SAME ISSUE. THE FORUMS RECOMMENDED FIX IS TO APPLY SOLDER. HERE IS ONE EXAMPLE: HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/109-GEN-3-2005-2009/42574-2006-OBW-AIRBAG-LIGHT-MY-FIX.HTML
Engine, Mar 19, 2018
VEHICLE WITH ONLY 105 K MILES REQUIRES NEW HEAD GASKET DUE TO LEAK.
Engine, Mar 19, 2018
CATALYTIC CONVERTER REPLACED ONCE BACK IN 2013. THIS WEEK HAD TO REPLACE FRONT AND REAR CATALYTIC CONVERTER AGAIN DUE TO PROBLEM WITH CATALYTIC CONVERTER. MILEAGE AT 105,000.
Air bags, Jan 19, 2018
TL-CONTACT OWNS A 2009 SUBARU OUTBACK -- VEHICLE HAS 113,000 MILES ON IT AIRBAG LIGHT HAS BEEN ON FOR TWO WEEKS HAS NOT GONE OFF SINCE . -- 0 RECALLS ASSOCIATED WITH THIS VIN TK HOLDINGS POSTCARD CB
Electrical system, Jan 13, 2018
THE WIRING IN REAR HATCH IN REALLY BAD SHAPE SOME SHOWING THE COPPER AND TWO COMPLETELY BROKE APART. CAUSING THE LATCH NOT TO WORK AND ALARM GOING OFF. REAR WIPER NOT WORKING.
Other or unspecified, Nov 25, 2017
THE HOOD LATCH HAS FAILED REPEATEDLY CAUSING THE HOOD TO BECOME UNLATCHED WHILE DRIVING, PRESUMABLY RISKING THE HOOD FLYING UP AND IMPAIRING VISIBILITY. A DIFFERENT SUBARU MODEL WAS RECALLED FOR THIS FAILURE BUT NOT THE OUTBACK MODEL (2009 OR OTHER). THIS KEEPS HAPPENING.
Electrical system, Exterior lighting, Visibility/wiper, Jul 29, 2017
INDIVIDUAL WIRES IN THE HARNESS POWERING AND CONTROLLING THE BRAKE, TURN, BACKUP, AND LICENSE PLATE LIGHTS, AND THE REAR WIPER MOTOR AND WASHER PUMP, MAY FAIL WITHOUT WARNING. THIS FAILURE COULD RESULT IN AN REAR END COLLISION OR IMPAIRING VISION OUT THE REAR WINDOW IN INCLEMENT WEATHER. THE POINT OF FAILURE IS INSIDE THE FLEXIBLE RUBBER BOOT PROTECTING THE HARNESS WHERE IT PASSES FROM THE REAR FRAME OF THE MAIN BODY TO THE TOP OF THE REAR LIFT GATE. IT APPEARS THAT REPEATED FLEXING OF THE WIRES INSIDE THE PROTECTIVE BOOT, AS THE REAR LIFT GATE IS OPENED AND CLOSED, WORK HARDENS THE INSULATION AND COPPER WIRES CAUSING THEM TO EVENTUALLY BREAK. SYMPTOMS MAY APPEAR AS STATIC ON THE RADIO, FAILING REAR LIGHTS, AND/OR FAILING REAR WIPER/WASHER MOTORS. IN MY CASE, I EXPERIENCED RADIO STATIC AND A FAILURE OF THE REAR WIPER/WASHER MOTORS. TROUBLE SHOOTING LED ME TO CUT OPEN THE PROTECTIVE BOOT REVEALING THE BROKEN WIRES. FURTHER INSPECTION REVEALED THAT THE WIRE INSULATION WAS BRITTLE IN THE AREA OF THE BREAKS. A SEARCH ONLINE REVEALED THIS IS NOT AN ISOLATED INCIDENT.
Air bags, Jun 16, 2017
TAKATA RECALL: NO ISSUE YET BUT SCARED TO DRIVE CAR -TKA-16
Air bags, May 4, 2017
MY AIRBAG LIGHT ON THE DASHBOARD HAS BEEN TURNING ON AND OFF WITH NO APPARENT CONSISTENCY SINCE THE BEGINNING OF JANUARY. SOMETIMES, ITS ON, SOMETIMES NOT, I MADE AN APPT TO TAKE IT TO A SUBARU DEALER, MONTHS AGO, THEN A COUPLE DAYS BEFORE, IT WENT OFF AND STAYED OFF FOR MANY WEEKS. (I HAD CANCELLED THE APPT.) THEN IT CAME ON AGAIN, SO I TOOK IT TO A SUBARU DEALER THAT DAY AND THEY DIAGNOSED IT AS A PROBLEM WITH THE OVERHEAD MAP LIGHT ASSEMBLY. THEY SCANNED THE SYSTEM AND FOUND CODE 26. APPARENTLY THE AIRBAG SENSOR RUNS THROUGH THAT ASSEMBLY AND THERE IS A CONNECTION THAT WEARS OUT AND BECOMES DISCONNECTED, RESULTING IN THE AIRBAG NOT BEING ABLE TO DEPLOY WHEN NEEDED. THE SUBARU SERVICE REP SAID THAT IS A COMMON PROBLEM AND THEY HAVE MADE MANY OF THOSE REPAIRS. UPON RESEARCHING THIS ON THE INTERNET, I FOUND NUMEROUS COMPLAINTS OF THIS PROBLEM AND THAT SUBARU DEALERS CHARGE BETWEEN $200-$500 TO REPAIR THIS. THERE ARE ALSO VIDEOS AND INSTRUCTIONS ON HOW TO FIX THIS BY TAKING APART THE ASSEMBLY AND RE-SOLDERING THE CONNECTION. MY CONCERN IS THAT THIS SEEMS TO BE HAPPENING TO SUBARUS THAT HAVE LOW MILEAGE AS WELL AS SOME WITH HIGHER MILEAGE. MANY OF THE COMPLAINTS SEEM TO COME FROM PEOPLE WHO LIVE IN AREAS WHERE IT IS VERY COLD IN THE WINTER, WHICH IS MY CASE. I HAVE BEEN TOLD THAT WHEN ILLUMINATED THE AIRBAG WILL NOR DEPLOY. THIS NATURALLY SCARES PEOPLE SO THEY OPT FOR THE REPAIR ASAP. THIS APPEARS TO BE A FREQUENT PROBLEM AND IS A GRAVE SAFETY CONCERN THAT SUBARU SHOULD ADDRESS. I BELIEVE THAT A RECALL SHOULD BE ISSUED!
Engine, Apr 28, 2017
THE HEAD GASKETS ON MY VEHICLE HAVE DEVELOPED LEAKS AT JUST OVER 80,000 MILES. THIS IS A FREQUENT (AND KNOWN) PROBLEM WITH THE HEAD GASKETS ON THIS VEHICLE. ALL SUBARU-SPECIFIC MECHANICS, MANY OWNERS OF THIS MODEL AND EVEN SUBARU DEALERSHIP EMPLOYEES HAVE EXPRESSED KNOWLEDGE OF HIGH FAILURE RATES FOR THIS HEAD GASKET AT APPROXIMATELY 80-100K MILE INTERVALS. THIS IS WAY SHORTER LIFE THAN SHOULD OCCUR AND RESULTS IN A $2000 OR GREATER COST OF REPAIR (IN MY CASE, $3200!). SUBARU HAS BEEN AWARE OF THIS DEFECT ON PREVIOUS MODELS AND EVEN HAD CLASS ACTION SUITS RESULTING IN RECALLS FOR PREVIOUS GENERATION OUTBACKS YET HAVE NOT ADDRESSED THE DEFECT.
Fuel/propulsion system, Apr 27, 2017
POSITIVE WIRE TO THE FUEL PUMP BURNED THROUGH TO THE OPEN GAS TANK LEAVING THE CAR ABLE TO RUN INTERMITTENTLY. THE PLASTIC HOUSING WAS MELTED AND BURNED AND THE WIRING CONNECTOR WAS RUINED. MY CONCERN IS THE HOT WIRE CONNECTOR, HOT ENOUGH TO MELT AND LEAVE THE PLASTIC CONNECTOR BURNED, WAS HANGING INTO THE AREA OPEN TO FUEL. I HAVE PICS. THE CAR WAS RUNNING AND OCCUPIED .
Air bags, Apr 1, 2017
I CONTACTED THE LOCAL DEALERSHIP, WHERE WE PURCHASED THIS CAR.THEY TOLD ME THEY DO HAVE THE PARTS BUT ARE NOT FIXING ALL CARS SO I AM ON A LIST AND CAN NOT GET MY CAR IN FOR MANY MONTHS. MEANWHILE MY HUSBAND AND CHILDREN STILL DRIVE THIS CAR. THEY SAID IN AUGUST APPROX. 6 MONTHS AFTER I TRIED TO GET THEM TO FIX IT WE ARE ON THE SCHEDULE.
Other or unspecified, Mar 31, 2017
TAKATA RECALL - THE LETTER FROM NHTSA VIA SUBARU RE. THE RECALL WAS MISLEADING. 1. IT SAID THE REPAIR WOULD TAKE APPROX. 1 HOUR 48 MINUTES. IT TOOK ALL DAY. I UNEXPECTEDLY HAD TO LEAVE THE CAR OVERNIGHT AT GREAT INCONVENIENCE TO ME. 2. THE DIRECTIVE NOT TO LET ANYONE RIDE IN THE FRONT PASSENGER SEAT WAS IMPOSSIBLE BECAUSE WE HAVE FOUR PEOPLE AND ONLY ONE CAR! ALSO, THIS OBVIOUSLY MEANS I HAVE BEEN DRIVING A DANGEROUS CAR FOR 8 YEARS! 3. WHEN I COMPLAINED TO SUBARU OF AMERICA THEY SAID THE WORDING OF THE RECALL LETTER WAS ENTIRELY NHTSA'S. ASSUMING SUBARU'S ASSERTION IS TRUE, YOUR COMMUNICATION ABOUT THIS MATTER WAS HORRIBLE, MISLEADING AND FRIGHTENING.
Air bags, Jan 13, 2017
THE RED LIGHT ON THE DASHBOARD (WHERE THE SPEEDOMETER IS) FOR DRIVER'S AIR BAG COMES ON WHEN THE TEMPERATURE GOES BELOW ABOUT 44 DEGREES. IT STAYS ON 95% OF THE 8 WINTER MONTHS. I BOUGHT THIS USED (2014) FROM A DEALER, AND TOLD THE SERVICE MANAGER ABOUT IT. HE SAID UNLESS IT COMES ON 100% OF THE TIME, THEN DONT WORRY ABOUT IT. I CAME BACK 1 TIME AND COMPLAINED AGAIN, HOPING A "SENSOR CHECK" MIGHT BE COVERED SINCE I HAD BOUGHT THE EXTENDED WARRANTY ON IT. HE AGAIN SAID "DONT WORRY ABOUT IT." -- THE PASSENGER RED LIGHT ON THE OVERHEAD BOX ALSO STAYS ON ALL THE TIME. IT DOES NOT FLASH OR BEEP UNLESS I HAVE SOME HEAVY BOXES ON THE SEAT, SO I IGNORE IT. I AM JUST WORRIED THAT NEITHER AIR BAG WILL WORK IN AN EMERGENCY. I CANNOT GET AN ANSWER (OR SEARCH) THAT ANSWERS THAT. IT IS FRIGHTENING. WHEN THE CAR IS STARTED, AND WHEN MOVING, THIS HAPPENS. ONLY SHUTTING THE CAR OFF SHUTS OFF THE LIGHT. SPEED, MOVEMENT OR STREET DOES NOT AFFECT IT. IT DOES NOT FLICKER; IT STAYS ON.
Electrical system, Exterior lighting, Visibility/wiper, Dec 29, 2016
AFTER FUSES BLOWN REPEATEDLY AND REPLACED, REAR WIPER, WASHER PUMP AND LOCK CEASED TO OPERATE FOR PERHAPS A YEAR. RECENTLY THE HEADLIGHTS GOT REAL FUNKY - WOULD NOT OPERATE IN NORMAL "ON" POSITION. BUT THEN SOME STRANGE BEHAVIOR WHEN SHIFTED INTO REVERSE (IGNITION ON WITHOUT STARTING TO ALLOW SHIFTING). HEADLIGHTS STILL NOT LIT IN EITHER OFF OR ON POSITION, BUT THEN CAME ON AS SWITCH MOVED BACK FROM HEADLIGHTS ON TO RUNNING LIGHTS POSITION! I HAPPENED UPON THE VIDEO MENTIONED IN AN EARLIER POST ABOUT REAR WIRING HARNESS ISSUE WHICH EASILY COULD HAVE BEEN RELATED TO WIPER/LOCK ISSUE, SO TOOK A LOOK. INSPECTION REVEALED 11 SEVERED WIRES WITH A CLUMP OF 5 OR SO MELTED TOGETHER AND ANOTHER 3 WIRES NEARLY SEVERED (SEE PHOTOS). DEALER SAYS HE'LL REPLACE WIRING HARNESS FOR $350 -500, AND HAD A SAME GENERATION OUTBACK IN THE SHOP FOR SAME WORK. SERVICE MGR SUGGESTED A CALL TO SUBARU CUSTOMER CARE LINE. IF YOU HAVE GOOFY ELECTRICAL ISSUES, ESPECIALLY IN REAR, CHECK THE WIRING INSIDE BOOT FROM BODY TO DOOR ON UPPER RIGHT SIDE. IT'S NOT EASY TO GET AT AS WIRES ARE SHORT, WHICH MAY HAVE LED TO QUITE A SERIOUS, UM, SHORT. CALL SUBARU BEFORE YOUR HEADLINER IGNITES...
Air bags, Dec 23, 2016
"TAKATA RECALL" 9/7/2016 VOICE MAIL SVC.MGR @ LOCAL SUBARU DEALERSHIP ([XXX]), NO REPLY 9/12/2016 CALLED SVC REP TOOK VIN, WILL HAVE SVC ADV CALL ME. 9/13/2016 SVC. ADV. [XXX] CALLED ME - BACK ORDERED AIRBAG, WILL CALL ME BACK. 10/28/2016 CALLED [XXX] DEALERSHIP FOR STATUS, THEY NEVER RETURNED MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Dec 20, 2016
THE FUEL PIPE FILLER AND VALVE ASSEMBLY FAILED AND ALLOWED GASOLINE TO LEAK. THERE WAS ALSO A LEAK ON THE FUEL PUMP THAT THE DEALER WAS NOT ABLE LOCATE ON THE FIRST TWO ATTEMPTS. THE LEAKS WERE MOST NOTICEABLE WHEN PARKED IN THE GARAGE AND COULD HAVE POSSIBLY CAUSED A FIRE.
Air bags, Dec 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel system, Gasoline, Engine, Fuel/propulsion system, Dec 11, 2016
WHILE DRIVING THE ENGINE SUDDENLY DIED. LUCKILY WE WERE ON A LIGHTLY TRAVELED ROAD AND WERE ABLE TO PULL OFF TO THE SIDE. THE ENGINE WOULD START, RUN FOR ABOUT ONE SECOND, THEN DIE. WHILE WAITING ON A TOW TRUCK, A GEARHEAD-TYPE FRIEND THAT I HAD CALLED TO TAKE MY WIFE HOME ARRIVED, THOUGHT ABOUT THE PROBLEM A BIT, AND UNPLUGGED THE MAF SENSOR. THE ENGINE RAN GREAT. IT TURNED OUT THAT A DEFECTIVE AIR FILTER HAD ALLOWED DEBRIS TO CLOG THE SENSOR. MY COMPLAINT IS THAT AN INVALID READING FROM A NON-CRITICAL SENSOR SHOULD NOT BE ALLOWED TO PULL THE ENGINE FUEL/AIR/TIMING PARAMETERS SO FAR OFF THAT THE ENGINE WILL NOT RUN. OBVIOUSLY THE ENGINE COMPUTER KNOWS APPROXIMATELY WHAT THOSE VALUES SHOULD BE SINCE IT RAN GREAT WITH THE SENSOR DISCONNECTED. SENSOR READINGS BEYOND WHAT WOULD REASONABLY BE EXPECTED SHOULD BE IGNORED. WE WERE LUCKY THAT WE WERE ON A COUNTRY ROAD WHEN THIS OCCURRED. HAD WE BEEN IN THE MIDDLE LANE OF A BUSY FREEWAY, OR DARTING ACROSS FOUR LANES OF BUSY TRAFFIC, THIS COULD HAVE BEEN A DISASTER. *TR
Air bags, Engine, Nov 28, 2016
AIR BAGS HAVE BECOME DISABLED DUE TO EITHER THE SWITCH IN THE SEAT OR IN THE OVERHEAD CONSOLE. THE ENGINE ALSO CONSUMES AN ENORMOUS AMOUNT OF OIL (HAS SINCE NEW) ABOUT 2 QUARTS EVERY OIL CHANGE OR 3000 MILES SOMETIMES MORE
Power train, Oct 17, 2016
BROUGHT IT TO HONDA DEALERSHIP I PURCHASED IT USED. 18 MONTHS LATER, I'M HAVING THE CURRENT ISSUE. THOUGHT IT WAS AS SIMPLE AS USING WHITE LITHIUM GREASE TO DEAL WITH THE SQUEAK IN THE CLUTCH. THEY SAID IT WAS A RUBBER GASKET THAT IS PART OF THE FOOT PEDAL ASSEMBLY AND THAT THE FOOT PEDAL ASSEMBLY WOULD NEED REPLACING, THE SUBARU DEALER SHIP ALSO CLAIMS THE NOISE TRANSFERS THROUGH THE CLUTCH MASTER CYLINDER FROM THE CLUTCH ASSEMBLY. THE NOISE OCCURS WHEN PUSHING AND RELEASING THE CLUTCH AND IS DRIVING ME MAD. MUSCATELL SUBARU INFORMED ME IT WILL MAKE THIS NOISE AND EVENTUALLY BREAK AND MY CLUTCH WILL THEN BE DIFFICULT IF NOT IMPOSSIBLE TO PUSH. I DON'T WANT TO WAIT FOR THIS TO OCCUR AND ITS AN EXTREMELY EXPENSIVE REPAIR FOR SOMETHING THATS JUST ANNOYING AT THE MOMENT. BUT APPARENTLY THEY'LL HAVE TO LIFT THE WHOLE TRANSMISSION TO HAVE ACCESS TO THE AREA WHERE THE REPAIR WOULD OCCUR. I'VE SEEN EARLIER YEARS OF THIS MODEL HAVE ISSUES LIKE THIS AND SUPPOSEDLY 2009 MODELS HAVE THE ISSUE FIXED, BUT IT SEEMS THAT MY 2009 IS HAVING THIS ISSUE... *TR
Air bags, Oct 17, 2016
TAKATA RECALL. ON 7/29/16 WE RECEIVED NOTICE OF THE RECALL FROM SUBARU OF AMERICA. WE CONTACTED HANSEL SUBARU IN SANTA ROSA TO SCHEDULE THE REPLACEMENT. THEY SAID THEY DID NOT HAVE THE REPLACEMENT PARTS AND PUT US ON A WAITING LIST. I'VE TRIED TO CALL THEM AGAIN 10/13/16 & LEFT VOICE MESSAGE, SENT THEM EMAIL 10/14/16. HANSEL IS NOT RETURNING CALLS OR ANSWERING CALLS TO THEIR SERVICE DEPT. I CALLED THE SUBARU OF AMERICA NUMBER TODAY, 10/17/16 AND ONLY GOT A BUSY SIGNAL. AS INSTRUCTED, WE ARE NOT USING THE FRONT PASSENGER SEAT. THIS IS A REAL INCONVENIENCE AND WE ARE FRUSTRATED WITH THE DELAY IN GETTING THE REPLACEMENT..
Air bags, Sep 21, 2016
TL* THE CONTACT OWNS A 2009 SUBARU OUTBACK. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY DURING HOT WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR FAILED. THE MECHANIC DID NOT SPECIFY IF THE AIR BAG MODULE OR INFLATER WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.