2010 Subaru Outback
Problems, recalls and owner-reported issues
Power train is the leading concern among 360 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Outback model years with reports.
Of the 2010 reports, 12 involved a crash and 3 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKC-20.
Campaign 20V003000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators, free of charge. The recall began January 7, 2020. Subaru owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKB-20.
Campaign 20V002000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 2, 2020
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger air bag inflators with alternate inflators, free of charge. The recall began January 7, 2020. Subaru Owners may contact Subaru customer service at 1-844-373-6614. Saab owners may contact the Saab Customer Assistance Center at 1-800-955-9007. Subaru's number for this recall is TKA-20.
Campaign 20V001000 on NHTSA.gov
Electrical system, ignition, switchApr 11, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Subaru will notify owners, and dealers will inspect the ignition switch, replacing the ignition switch, if necessary, free of charge. The recall began May 10, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUF-91.
Campaign 19V297000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Campaign 19V009000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Campaign 19V008000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2019
Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Campaign 19V007000 on NHTSA.gov
Parking brakeSep 13, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.
A vehicle rollaway can increase the risk of a crash.
Subaru will notify owners, and dealers will replace the EPB actuator assembly, free of charge. The recall began July 19, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WTV-81.
Campaign 18V626000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
Campaign 18V013000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 9, 2018
Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Campaign 18V012000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJan 10, 2017
Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began March 6, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-17.
Campaign 17V014000 on NHTSA.gov
Visibility, windshield wiper/washer, motorSep 27, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V-469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.
Campaign 16V694000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 25, 2016
Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Subaru will notify their owners. General Motors will notify Saab owners. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 26, 2016. Owners may contact Subaru customer service at 1-856-488-8500. Saab owners may contact GM at 1-800-955-9007. Subaru's number for this recall is TKA-16.
Campaign 16V358000 on NHTSA.gov
Electrical systemFeb 25, 2013
Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 13V061000 on NHTSA.gov
Exterior lightingDec 26, 2012
Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Subaru will notify owners, and dealers will install an additional fused-harness, free of charge. The recall began February 19, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.
Campaign 12V602000 on NHTSA.gov
Power train, manual transmissionJul 20, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES BY DRILLING AN OIL LUBRICATION HOLE AND, IF NECESSARY, REPLACE THE INTERNAL PARTS WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 28, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V326000 on NHTSA.gov
Steering, columnJun 24, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 16, 2009 THROUGH APRIL 12, 2010. THE WIRING IN THE STEERING COLUMN ELECTRICAL ROLL CONNECTOR LOCATED BEHIND THE VEHICLE'S STEERING WHEEL MAY DEVELOP STRESS CRACKS AND EVENTUALLY BREAK. IF THIS WERE TO HAPPEN CERTAIN ELECTRICAL COMPONENTS MAY NOT OPERATE AS INTENDED.
POSSIBLE CIRCUITS AFFECTED ARE THE DRIVER'S FRONTAL AIRBAG, PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL AND RADIO FUNCTIONS INCREASING THE RISK OF A CRASH.
DEALERS WILL CHECK LOT NUMBER OF THE STEERING ROLL CONNECTOR. THE ROLL CONNECTOR WILL BE REPLACED WITH A NEW ONE IF THE LOT NUMBER SHOWED ANY AFFECTED RANGE OF THE FAILURE OCCURRENCE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 7, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-782-2783.
Campaign 10V283000 on NHTSA.gov
Engine and engine cooling, cooling system, hoses/lines/piping/fittingsMay 7, 2010
SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM JULY 31 THROUGH DECEMBER 1, 2009. A CRACK OR SPLIT CAN OCCUR IN THE CVT COOLER HOSE RESULTING IN A FLUID LEAK.
IF THE FLUID IS COMPLETELY LEAKED DURING DRIVING, THE VEHICLE WILL COME TO A STOP, POSSIBLY RESULTING IN A CRASH.
SUBARU WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED COOLER HOSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT SUBARU AT 1-800-SUBARU3 (1-800-782-2783).
Campaign 10V196000 on NHTSA.gov
Representative owner complaints
360 reports, newest first.
Engine, Apr 30, 2017
CAR FEELS LIKE IT'S GOING TO STALL OUT AT A STOP. THIS BEEN OCCURRING NOW FOR A YEAR. THE PROBLEM IS GETTING WORSE. WHEN TO SUBARU, AND, BECAUSE IT DIDN'T HAPPEN WHEN THEY WERE DRIVING THE CAR, THE DIDN'T DO ANYTHING. MY MECHANIC SAYS HE IS SEEING THIS PROBLEM A LOT WITH THIS CAR, AND IT'S A TORQUE CONVERTOR ISSUE. IT'S SCARY AND POTENTIALLY DANGEROUS.
Other or unspecified, Apr 12, 2017
THE CAR SHUTTERS OR STALLS WHEN COMING TO A STOP, BOTH REGULAR OR SUDDEN STOP. IT HAPPENS WHEN I PULL UP TO A STOP SIGN, LIGHT OR NEED TO STOP IN HIGHWAY TRAFFIC. IT HAS HAPPENED ON NUMEROUS OCCASIONS GIVING ME REASON FOR CONCERN FOR MY LIFE AND THE LIVES OF MY PASSENGERS. SUBARU HAS DIAGNOSED THE PROBLEM AS A TORQUE CONVERTER. I ALSO HAVE THE DIAGNOSIS OF A FAULTY TORQUE CONVERTER FROM AN INDEPENDENT AUTO MECHANIC. THIS IS A COSTLY REPAIR DUE TO IT'S PROXIMITY TO THE TRANSMISSION.
Power train, Mar 18, 2017
WHEN COMING TO A STOP THE CAR STALLS. THIS HAPPENS MORE FREQUENTLY GOING UP HILLS. IT HAPPENS MOST OFTEN JUST AS THE CAR IS NEARING NO MOTION OR NO LONGER IN MOTION. A QUICK STOP WILL MAKE IT HAPPEN MORE FREQUENTLY THAN A SLOW GRADUAL STOP. IT DOESN'T MAKE A DIFFERENCE IF THE CAR IS WARMED UP OR IF IT HAS BEEN RUNNING A FREE MINUTES. THE CAR CAN BE GOING STRAIGHT OR TURNING. A SHUDDER CAN BE FELT THEN THE CAR STALLS. THIS HAPPENS SEVERAL TIMES A WEEK. I THINK IT MAY BE THE TORQUE CONVERTER OR SOMETHING IN THE TRANSMISSION. I DON'T THINK IT IS SOMETHING WITH THE FUEL DELIVERY.
Suspension, Other or unspecified, Service brakes, Mar 16, 2017
MODEL YEAR HAS UNDER SIZED BRAKES FOR THE VEHICLE WEIGHT,( ROTORS QUICKLY WARP ) #2 IN THE ABSENCE OF SURFACE RUST, FRONT SUB FRAME ROTTING AWAY. GOT RID OF CAR AFTER JUST INSTALLING NEW SET MICHELLIN TIRES, BRAKES, ROTORS AND DETAILING. HAD I KNOWN!!! HOW DISCOVERED; STATIONARY, LOOKING FOR SOURCE OF STRANGE NOISE UNDER NEATH UPON STOPING AND STARTING IN TRAFFIC.
Other or unspecified, Service brakes, Mar 14, 2017
I BOUGHT MY FIRST SUBARU IN 2002. I LOVE IT, A WEEK AFTER I BOUGHT IT I WENT TO CALIFORNIA FROM ST. LOUIS, MO. I DECIDED I WANTED ANOTHER ONE BECAUSE I LOVE SUBARU'S. IT TOOK ME A FEW WEEKS TO FIND THE ONE I WANTED. IT WAS A USED 2010 WITH 84,940 MILES WITH ONE OWNER. NONE SMOKER WHICH I REALLY LOVED. HE TOOK VERY GOOD CARE OF IT. HE TOOK IT IN FOR ALL THE REQUIREMENTS THAT SUBARU HAS. I HAD CAR FAX PRINT OUT SO I KNOW WHAT WAS DONE. NO COMPLAINTS ABOUT THE STALLING WHEN YOU STEPPED ON THE BRAKES. IT WAS ABOUT A WEEK INTO MY OWNERSHIP THAT I NOTICED WHEN I STOPPED THE CAR WOULD START TO VIBRATE AND THEN DIE. THIS IS VERY SCARY BECAUSE THE PERSON BEHIND YOU STARTS HONKING AND I MUST PUT IT INTO PARK AND RESTART IT. THE LIGHTS ON THE DASH START FLASHING WHILE IT IS DYING, A LIGHT GOES ON THAT LOOKS LIKE A CAR SKIDDING. WHEN I START TO FEEL, IT TRYING TO DIE I TAP ON THE BRAKES A FEW TIMES AND MOST OF THE TIME IT WILL KEEP RUNNING. IT IS THE TIMES WHEN IT DIES AND I CAN'T GET IT STARTED FAST ENOUGH CAN BE DANGERS' BECAUSE SOMEONE IS DRIVING FAST BEHIND ME. THIS HAS HAPPENED TO ME MORE THAN I WANT IT TO. WHEN I GO TO CHURCH THAT IS 10 MILES AWAY IT SEEMS TO STOP A LOT AT THE LIGHT. I JUST WANT SUBARU TO FIX THE PROBLEM BECAUSE THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 2010. I HAVE FOUND SO MANY COMPLAINTS ON ANOTHER SITE, I COPIED THEM AND WILL BE TAKING THEM TO MY SERVICE MAN AND SENDING A LETTER TO THE HQ. I JUST DON'T KNOW WHAT TO DO. WHEN I HAD MY CAR IN FOR THE 90,000-MILE WORK DONE I TOLD THEM AGAIN. THEY TOLD ME WHEN I PICKED UP THE SUBARU IT WOULD COST ME $1,700.00 TO FIX IT. NO SUBARU NEEDS TO FIX IT SINCE IT HAS BEEN A PROBLEM SINCE DAY ONE. SO MANY OTHER COMPLAINTS HAVE BEEN PRINTED. SOMEONE EVEN SENT AND TALKED TO HQ BUT NO RECALL HAS HAPPENED. SO, I'M ANGRY THAT THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM.
Power train, Mar 8, 2017
SUBARU TECH SERVICE BULLETIN 16-90-13R - AFFECTS 2010 - 2012 CONTINUOUSLY VARIABLE TRANSMISSION EQUIPPED OUTBACK AND LEGACY MODELS CAR EXHIBITS SYMPTOMS LISTED IN ABOVE TSB. CAR STALLS / SEVERELY HESITATES WHEN TAKING OFF FROM REST DUE TO ISSUE WITH POORLY DESIGNED THRUST WASHER IN TORQUE CONVERTER. DISCOVERED ISSUE AS DESCRIBED AFTER PURCHASE FROM USED DEALERSHIP. CAR WOULD STALL OUT WHEN TAKING OFF FROM REST IN INTERSECTIONS OR PULLING OUT INTO TRAFFIC. THIS COULD RESULT IN A SERIOUS COLLISION IF NOT PROPERLY ADDRESSED / REPAIRED. UPON FURTHER INVESTIGATION, CAR HAD HAD TRANSMISSION FLUSHED 2X ACCORDING TO CARFAX AT MFG DEALERSHIP BY PREVIOUS OWNER, ISSUE UNRESOLVED. CONTACTED SUBARU OF AMERICA (SOA) UPON DISCOVERING ISSUE. SUBARU ACKNOWLEDGED THE PROBLEM AS A KNOW ISSUE BUT ASSERTED THAT THEY WOULD NOT FINANCIALLY COVER WHAT SEEMS TO BE A SERIOUS SAFETY ISSUE. TECHNICAL SERVICE BULLETIN SHOULD BE ESCALATED TO A SAFETY RECALL AND SUBARU OF AMERICA FORCED TO MAKE REPAIRS TO AFFECTED VEHICLES. ATTACHED ARE COPY OF TECHNICAL SERVICE BULLETIN AND CARFAX HISTORY REPORT FOR VEHICLE IN QUESTION.
Air bags, Mar 4, 2017
TAMARA RECALL. I WAS NOTIFIED ON JULY 27, 2016. I CALLED THE DEALERSHIP HADWIN-WHITE- IN CONWAY SC. I WAS TOLD THEY DID NOT HAVE AIRBAGS. THEY WOULD LET ME KNOW WIN THE CAME IN. I CHECKED WHEN I WENT FOR SERVICE I THIN IT WAS IN NOVEMBER 2016. I CALLED RECENTLY ABOUT A MONTH AGO. I WAS TOLD THEY WIL DO BE GIVING OUT ANY LOANERS UNTIL IT IS FIX. I HAVE TO GO OUT OF TOWN IN ABOUT A WEEK. I RECEIVED AND EMAIL ON MARCH 2, 2017 THAT PART ARE NOW AVAILABLE. I ALSO RECEIVED A NOTICE WHEN I CALLED ABOUT A MONTH AGO AND CALL THE DEALERSHIP. I WAS TOLD THE DID RECEIVE SOME AND THEY DID REACH MY NAME YET. IT HAS NOW BEEN OVER 7 MONTHS. THIS IS CAUSING ME A HARDSHIP BECAUSE THEY ASK YOU NOT HAVE ANYONE SEAT IN THE PASSENGER SEAT. WHY IS THIS TAKING SO LONE?
Electrical system, Feb 27, 2017
TOOK 2010 SUBARU OUTBACK IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD LEFT BRAKE LIGHT WAS OUT AND LEFT FRONT MARKER LIGHT BULB WAS OUT. THIS IS THE ?? TIME LIGHTS HAVE GONE OUT WITH THIS VEHICLE.
Engine, Feb 27, 2017
FAULTY TORQUE CONVERTER CAUSING CAR TO STALL AT INTERSECTIONS AND APPLYING THE BRAKES.
Engine, Feb 7, 2017
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER. THE SPARK PLUGS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 04/05/17 LJ *CN
Structure, Jan 27, 2017
MY SUBARU OUTBACK SUNROOF HAS LEAKED SINCE THE VERY FIRST WINTER. TOXIC MOLD BUILT UP IN THE HEADLINER, ON THE SEATBELTS AND IN OTHER AREAS. MY WIFE WAS SO SICK AT ONE POINT SHE WAS COUGHING SO HARD SHE THREW UP IN OUR DRIVEWAY AFTER SHE GOT OUT OF THE CAR. SHE WAS SICK FOR YEARS AND WE DIDN'T KNOW WHAT IT WAS. A QUICK SEARCH ON THE INTERNET YIELDED OTHER SUBARU OWNERS WITH SUNROOF LEAKS AND I BELIEVE THAT IT IS RELATED TO THE DESIGN. THE PROBLEM REMAINS UNRESOLVED AND IT IS UNSAFE FOR MY WIFE TO DRIVE THE VEHICLE. MOLD REPORT ATTACHED. NOT ONLY IS THE MOLD A SAFETY ISSUE, BUT YOU WOULD NOT WANT TO BE IN ON COMING TRAFFIC WITH MY WIFE HACKING AND COUGHING.
Power train, Jan 27, 2017
ON SEVERAL OCCASIONS WHEN I HAVE COME TO A QUICK STOP AT A LIGHT, THE ENGINE HAS CUT OUT. THE SUBARU DEALERSHIP FOUND THE THE "TORQUE CONVERTER IS NOT WORKING PROPERLY." THE CAR HAS 93,414 ON THE CLOCK.
Power train, Engine, Jan 26, 2017
2010 SUBARU OUTBACK 2.5L CVT AUTOMATIC 126,000 MILES. CAR WILL UNEXPECTEDLY SHUDDER THEN ENGINE WILL QUIT AT LOW RPMS EITHER COMING TO A STOP OR UPON INITIAL ACCELERATION FROM A STOP. SYMPTOMS MIMIC A MANUAL TRANSMISSION CLUTCH SLIPPING/STALLING. ENGINE OPERATING TEMPERATURE HAS NO EFFECT, NOR VEHICLE TURNING, OR VARYING ELECTRICAL LOADS. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT CAN HAPPEN WHEN PULLING OUT INTO TRAFFIC OR IN HEAVY TRAFFIC (FOR EXAMPLE) AND IT HAPPENS REPEATEDLY, UNEXPECTEDLY AND RANDOMLY. I URGE THE NHTSA IN THE STRONGEST POSSIBLE TERMS TO ISSUE MANDATORY RECALL AND REPAIR ORDER AS SOON AS POSSIBLE TO PREVENT LOSS OF LIFE AND SERIOUS INJURY. I AM AWARE OF MULTIPLE COMPLAINTS OF THIS PROBLEM. SUBARU HAS ISSUED TSB 16-90-13 WHICH ADDRESSES FAULTY PART REPLACEMENT IN TRANSMISSION TORQUE CONVERTER WITH A NEWLY REDESIGNED PART. HOWEVER, TO MY KNOWLEDGE, OWNERS ARE NOT BEING NOTIFIED OF THIS SERIOUS SAFETY SITUATION, NOR IS SUBURU REPLACING THE PART FREE OF CHARGE IF THE DRIVETRAIN WARRANTY HAS EXPIRED.I HAVE BEEN QUOTED $1200-$ 2000 DOLLARS FOR REPAIRS BY SUBARU. IT IS MY CONCERN THAT SINCE THE PROBLEM IS INTERMITTENT AND EXPENSIVE TO REPAIR, EVEN IF THE OWNERS ARE NOTIFIED BY A VOLUNTARY TSB, THEY MAY NOT GO TO THE EXPENSE TO HAVE IT REPAIRED, RESULTING IN POTENTIAL LOSS OF LIFE AND INJURIES. THIS NEEDS TO BE A MANDATORY RECALL. AS AN ASIDE, I AM AN AIRLINE CAPTAIN AND A FAA CERTIFIED MAINTENANCE TECHNICIAN WITH OVER 40 YEARS OF EXPERIENCE IN MAINTENANCE RELATED SAFETY ISSUES, AND IT IS MY OPINION THAT THIS SITUATION REQUIRES URGENT ACTION ON BEHALF OF NHTSA AND SUBARU. THANK YOU *TR
Air bags, Jan 19, 2017
TAKATA RECALL. ORIGINALLY NOTIFIED OF RECALL ON JUNE 10, 2016. I HAVE NOT HEARD FROM SUBARU AS OF TODAY, JANUARY 19, 2017. I HAVE NOT ALLOWED ANYONE TO RIDE IN THE FRONT PASSENGER SEAT SINCE NOTIFICATION. PASSENGERS ARE TIRED OF WAITING AND DEMAND ACTION.
Power train, Jan 18, 2017
OUR 2010 MODEL SUBARU OUTBACK WITH 121,000 MILES BEGAN STALLING WHILE BRAKING AT STOP LIGHTS AND BEHIND OTHERS VEHICLES ALSO BRAKING HARD. WHILE I AM ABLE TO START IT BACK UP IMMEDIATELY, THIS HAS BECOME A CONSISTENT PROBLEM AND I FEEL A VERY DANGEROUS ISSUE. I HAVE BEEN LEFT STALLED IN THE MIDDLE OF RUSH HOUR TRAFFIC BECAUSE THE CAR IN FRONT OF ME BRAKED HARD. AFTER SPEAKING WITH OUR DEALERSHIP THE RESPONSE WAS THAT WE NEED A NEW TORQUE CONVERTER AND THAT THIS IS A KNOWN PROBLEM WITH THE 2010-2012 OUTBACKS. AFTER A SECOND OPINION TO BE SURE, WE ARE HAVING THE TORQUE CONVERTER REPLACE TO THE TUNE OF $2000!! I AM ASKING FOR A RECALL FOR THESE MODELS FROM SUBARU TO PREVENT ANYONE FROM GETTING INJURED FROM THIS CONSISTENTLY-IDENTIFIED DANGER. *TR
Visibility, Jan 17, 2017
TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE GLASS FELL INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Exterior lighting, Jan 11, 2017
THE PASSENGER HEADLIGHT HAS WENT OUT AGAIN. THIS SEEMS TO HAPPEN EVERY THREE TO SIX MONTHS THAT EITHER THE DRIVERS SIDE OR PASSENGER SIDE HEADLIGHT BLOWS OUT.
Engine, Jan 3, 2017
DRIVING AND COMING TO A STOP. AT STOP AND ENGINE IDLING, THE ENGINE MISFIRES (STUMBLES) ON OCCASION. IT FEELS AS THOUGH THE ENGINE WILL DIE, BUT THEN IDLES NORMALLY. THIS IS INTERMITTENT AND NO ENGINE LIGHT OR FAULT CODE COMES UP. DEALER UNABLE TO CORRECT BECAUSE THIS HAS NOT HAPPENED WHEN THE CAR IS TAKEN IN FOR SERVICE. I AM AFRAID THE CAR WILL STALL IN TRAFFIC. THIS HAS OCCURRED OVER THE LAST 3-4 YEARS
Power train, Jan 3, 2017
CAR PARKED ON SLIGHT UPHILL INCLINE OF HOUSE DRIVEWAY.. STARTED ENGINE, MOVED AUTOMATIC TRANSMISSION SELECTOR TO D(RIVE). TRANSMISSION WENT TO REVERSE. MOVED TRANSMISSION LEVER TO N(EUTRAL) AND BACK TO D. TRANSMISSION AGAIN WENT TO REVERSE. MOVED SELECTOR (SHIFTER) TO P(ARK) AND THEN TO D. THIS TIME THE TRANSMISSION RESPONDED CORRECTLY. CARE WAS STATIONARY DURING THE EVENT.
Air bags, Dec 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Dec 20, 2016
OVER HEATING MAYBE HEAD GASKET PROBLEM
Steering, Dec 13, 2016
POWER STEERING FAILED WHILE BACKING UP SLOWLY ON A CITY STREET. HYDRAULIC LINE CORRODED AND BROKE.
Air bags, Dec 9, 2016
TAKATA INFLATORS... IT'S BEEN 6 MONTHS SINCE I RECEIVED THE LETTER REGARDING THE FAULTY AIRBAGS AND ACCORDING TO THE SUBARU DEALER, THE PARTS ARE STILL NOT IN.
Power train, Dec 4, 2016
DRIVING ON HIGHWAY OR CITY STREETS AND CAR STALLS AND ENGINE TURNS OFF DURING HARD BRAKING. MUST COME TO A COMPLETE STOP AND SHIFT TO NEUTRAL OR PARK TO RESTART ENGINE. 120,000 MILES. SUBARU DEALER SAID I NEEDED TO REPLACE TORQUE CONVERTER AND WOULD COST ME $1750.00 DOLLARS. THIS PROBLEM HAS HAPPENED MANY TIMES. *TR
Visibility/wiper, Nov 30, 2016
CONTACTED PRESTIGE SUBARU, 585 TUNNEL RD, ASHEVILLE, NC 28805 ABOUT SETTING UP APPOINTMENT ON THE OPEN RECALL NOTICE I RECEIVED. AFTER EXPLAINING THE RECALL NOTICE THEY SAID THE EARLIEST APPOINTMENT WOULD BE IN MARCH. I DO NOT FEEL THAT WAITING 3+ MONTHS FOR AN APPOINTMENT IS A TIMELY SOLUTION. I TOLD THEM THAT AND THEY DID NOT CARE.